Haybrook Lettings reviews in Sheffield

★★★★★ 1/5

Google

I had a very disappointing experience with this agency. They asked me to pay deposit in advance , but after that they refused my application. This feels dishonest and unprofessional. I would not recommend them, as they did not handle the process transparently or fairly

Abod · 6 September 2025

★★★★★ 5/5

Google

Hi I am contractor for haybrooks I would just like to thank and mention the manager Sam if there is any issues he sorts them streight away nothing is to much trouble for him he is an asset to.your company kowlegible in is job and a pleasure to work with

David · 12 July 2025

★★★★★ 5/5

Google

Sharon Owen was well informed of the market needs and requirements

Des · 26 August 2023

★★★★★ 5/5

Google

We have worked with Katie & Megan for a long time now. They are always a pleasure to deal with and quick to respond to emails. Thanks 😊 . …

EASY · 22 June 2021

★★★★★ 5/5

Google

I want to say a huge thank you to Adelaide and Yasmin for all their help with my first time renting. They made sure that everything was explained to me and answered all my questions. Thanks again. Anita.

Anita · 23 June 2018

★★★★★ 1/5

Google

A complete shambles of a letting agent. Staff are nothing but incompetent clowns. We have given them enough notice to notify our landlord we are leaving, FYI we gave them over 2 months and they still haven't got in contact with the landlord despite now we have 2 weeks until we leave. We have visited the office numerous time, emailed, left messages and no one get back to you. Someone in the office even verbally told my husband that we only have to give 4 weeks notice, she didn't even look at our contract to see we are on fixed term. Not only this, if you ever have anything that needs fixing in the house, don't bother contacting them, they won't reply because they simply don't care. They now make us good tenants, who have always paid rent on time, and kept the house in great condition, look like the bad ones, when in reality it's Haybrook, who let's be honest, couldn't even run a bath, never mind a letting agent. The job is basically all admin based, and they STILL can't do it properly. We will be taking this a lot further.

Serena · 22 April 2024

★★★★★ 5/5

Google

Molly Hall was very punctual very friendly and extremely helpful. She understood our urgency for moving as soon as possible and did everything she could to speed along the process nothing was too much for her and we appreciate everything. Thank you so much.

Leanne · 22 June 2023

★★★★★ 5/5

Google

I’ve heard horror stories about letting agents from friends and so assumed all were the same however Haybrook Sheffield have been incredible any issue we’ve had they’ve fixed it as soon as they were alerted to the issue, most recently we were without water due to an old part on the overflow tank I rang them and within a few hours they had sorted a plumber to come out the same day! If anyone is looking to rent in Sheffield i couldn’t recommend a better letting agents!

Amy · 22 June 2020

★★★★★ 1/5

Google

Whatever you do, do not use this agency if you are a Landlord in Sheffield! My experience with them was appalling from start to finish. I placed my property with them for rental. Firstly they seemed to have no idea of how to value a property in Sheffield that was aimed at professionals rather than students. They insisted on overpricing it by about £200 per month. Needless to say they received no interest and only on my insistence did they reduce the price a little. After nearly a month they had barely any viewings and had not even put up a To Let sign outside. I then arranged to come 250 miles to Sheffield to meet the lettings manager to discuss what to do next. On arrival, I was told she had expected me the day before and was now out! This despite the fact that I had the email to prove otherwise and she had not contacted me the day before when I had not showed up. I then requested my house keys back and said we should call it a day as working with them was clearly not achieving anything. However despite the person I was dealing with, looking through various drawers in the office, my keys could not be found! I was then told that another negotiator was out with my keys because she had a viewing at the my house at 2pm. I said I would meet the negotiator and prospective tenant at the house at 2pm. At 1.57pm I received a call from the office to say the viewer had cancelled, so I said I would just take my keys back at 2pm but was now told that the negotiator was almost at another appointment about 30 miles away, with my keys! I eventually had to return to the Haybrook office again at 4pm to finally obtain my keys, 5 hours after I first requested them. At 4.30pm the same day, I placed the property for letting with another agency, they found me tenants within 3 days and had them moved in within 3 weeks. I reiterate, do not use this agency for letting, they are totally inefficient and unknowledgeable of the Sheffield professional rental market.

Caroline · 22 June 2020

★★★★★ 5/5

Google

I’ve been in talks with Zoe Gregory for the last few months about a property and she honestly couldn’t of done anything more to have helped. No question has been too silly for her, she’s responded promptly, efficiently and professionally throughout our entire exchange. I’ve really appreciated having her just a email away, even when I’ve been sending multiple emails with multiple questions shes been patient and beyond fantastic! To be fair the entire office has been really helpful and have gone above and beyond for me. Thanks again!

Elisha · 22 June 2020

★★★★★ 1/5

Google

Unfortunately experiencing complete mis management of my investment property that Haybrook Sheffield Lettings manage on my behalf.

Joe · 15 April 2026

★★★★★ 5/5

Google

Great experience with Bradley at Haybrook Sheffield! The process was smooth, communication was clear, and any issues were quickly resolved. Highly recommend!

Joseph · 16 April 2025

★★★★★ 5/5

Google

Chloe has been extremely helpful with the lettings application process. She has been available to answer any queries quickly in a friendly and professional manner.PositiveResponsiveness, Quality, Professionalism

Kathie · 22 June 2021

★★★★★ 1/5

Google

Worst experience ever! Don't let the high rating fool you! Haybrook (Church St, City centre) is the worst letting agent there is. I was a first time landlord (overseas) and thought they would good as they're local, but this ended up being a big mistake. They never replied to emails or kept me up to date with anything. They didn't even tell me my tenant was leaving until a week before they left. The whole experience was so bad I decided to sell the property with Keys2go, who have been outstanding.

Richard · 22 February 2024

★★★★★ 5/5

Google

Couldn't have been happier with the service we received, Matthew was very helpful on the numerous occasions we contacted him with questions and the speed with which everything was completed was perfect. Very happy thanks.

Alice · 23 June 2017

★★★★★ 5/5

Google

Recently let my property through haybrook lettings and everyone has been great but a special mention to Zoe who was always there when I needed anything . Would highly recommend 😊 …

Rachel · 23 June 2019

★★★★★ 1/5

Google

Contacted them on Tuesday 24th 2018 about one of the vocant properties and was schedulled for viewing two days later at 2PM. I even received confirmation SMS about my booking for 26th (which I still posses) When I arrived nobody was at the property !!!! I called them and was informed that sorry; available no more. They did not inform me whatsoever that property is no longer available and had to make trip just for the sake of making the trip to see NOT the property!!!

New · 23 June 2019

★★★★★ 5/5

Google

I have been dealing with Haybrook lettings Sheffield since August 2013, my reason was I moving abroad and I wanted a professional business to administer my affairs and in so doing provide me with minimal stress. From the initial contact with Sharon and the numerous times I have spoken to the staff on issues relating to my property I have found them to be fair and just and I trust their judgement and advice. I was nervous to begin with being abroad as everything was unknown and now I feel as though they are literally next door such is my confidence in the team. The handover from my first client who had been with me for four years to the second was flawless and I lost little revenue and more importantly concern. I receive emails and updates on my property, accurate invoicing and for tax purposes very detailed statements. I was very lucky to choose Haybrooks and I have never regretted the decision.

Colin · 23 June 2019

★★★★★ 5/5

Google

What can I say but a massive thanks for all the team at Haybooks. From the first initial meet with Sharon to all the girls in the office. If your busy and just want it sorting then these guys are the way to go. All in I have probably only spent 1 hour of my time to get a new tenant from start to finish. They have literally done everything and best of all there's always someone at the end of the phone to give you good active updates through out. Many thanks to you all.

MrPdickinson · 23 June 2019

★★★★★ 5/5

Google

Agents have been very polite and responsive Adil has managed a complex situation that arose with such excellence Thank you

Vincent · 16 April 2025

★★★★★ 5/5

Google

Josh in branch is an excellent agent -- very patient and objective. He just wanted the best for his clients.

Jake · 16 April 2025

★★★★★ 5/5

Google

Daniel Scott in the Sheffield office has been dealing with my rental flat. He is very efficient and is a pleasure to deal with. Excellent service. Thank you Daniel!

Helena · 22 June 2020

★★★★★ 4/5

Google

Adelaide was really helpful in doing everything she could to help me find a property within short notice. I appreciate all of the help received from the staff to ensure I secured a property.

Soroush · 23 June 2017

★★★★★ 1/5

Google

Would rate this company no stars if possible, utter shambles, these jokers fail to respond to emails, phone calls in fact anything, unless they are after something ie money goodluck corresponding with them, steer well clear would be my advice.

Rohan · 14 June 2024