Haybrook Lettings Sheffield reviews

★★★★★ 5/5

Google

Nicole as been brilliant and helpful and appreciate all your help thanks craig

Craig · 26 November 2025

★★★★★ 5/5

Google

Megan was very helpful, proactive and efficient in helping me access their their tradesmen to do some repairs to the apartment before marketing, preparing a detailed inventory for me and helping me understand the payment system on the Haybrook portal. Many thanks Megan!

P · 22 June 2020

★★★★★ 1/5

Google

NEVER USE THIS COMPANY! Absolutely joke of a company, the lack of communication and transparency should be illegal. They lied on multiple occasions about the work that was required to make the house comply with regulation. The work was never invoiced and ‘completed’ without consent. They have never sent a copy of any paperwork including the inventory list for a fully finished property and three months later I’m still fighting with accounts on when the rent will be paid to myself Edit! 7 months on and I’m still faced with the same issue and lack of communication and proof of work completed. They still won’t issue me a statement regarding the recuperation of payment for work

Oli · 23 September 2024

★★★★★ 1/5

Google

Had the misfortune to rent a house through this estate agency. Unfortunately of course if you want to rent a particular property you have no option but to go with the relevant agent. Seven weeks after the end of my tenancy and I'm still waiting for the return of my security deposit, or even a notice of any deductions that they think should be applied. Which tbh I'd be really annoyed about if they tried to do so as I did lots of small routine maintenance myself. Numerous emails have gone unanswered, trying to get hold of someone on the phone is nigh on impossible. When I do get through I'm informed there's a 'bottleneck' and they're dealing with it. 10 months into the 12 month rental period they arranged a 'mid-term' inspection - 5pm on a Friday afternoon. I took the afternoon off work to ensure I'd be back (I work all round the north of England), then they cancelled (via text, not even a phone call) with less than 2 hours notice. No further communication to reschedule the visit. Totally unprofessional. In between myself moving out and the tenancy officially ending someone entered the property and removed a bunch of keys. I was not warned that anyone would be visiting, despite being told I would be given 24 hours notice of any visit as required by law. I've now raised a complaint with the Tenancy Deposit Scheme but still haven't heard anything from Haybrook. EDIT: It's now been 9 weeks since the end of my tenancy and still no communication from Haybrook as to the return of my security deposit. The house I rented has been re-let and seems to have been occupied for a few weeks now. The four week period Haybrook has to respond to a 'deposit allocation proposal' from the Tenancy Deposit has now passed, with once again no communication from Haybrook. EDIT #2. Twelve weeks since the end of my tenancy and still no reply as to the returning of my deposit, and apparently Haybrooks have also failed to reply to the Tenancy Deposit Scheme regarding the matter. I'm beginning to think the company is in financial difficulties and trying to hold on to people's security deposits to help their cash flow. I've also noted that they only respond to positive reviews, not negative ones. Wonder why that is??

Chris · 23 September 2024

★★★★★ 5/5

Google

I dealt with Tom Aspinal during the check out of my property and Tom was very helpful and friendly throughout. The check out was very smooth, quick and easy - thank you!

Chelsea · 22 June 2022

★★★★★ 5/5

Google

My Property Manager at Haybrook Lettings, Tom Aspinal, has handled my recent changeover of tenants in the most efficient and professional manner. From the prompt tenant search to the comprehensive property reports provided, he has ensured that the whole process has been dealt with quickly, and concluded satisfactorily, for all concerned, and with the minimum of inconvenience. He has been courteous and attentive to detail, with regular communications and thorough progress reports. His good humour and positive attitude have been a pleasure to deal with throughout.

Ben · 22 June 2022

★★★★★ 4/5

Google

We weren’t having a very good experience with Haybrook, what with our boiler breaking 12 times in 2 years, our hobs being dangerous due to disability and us needing a reasonable adjustments and damp in the toilet that happened after a roof leak and was never fixed. No matter how much we brought up these things, we were ignored. Then Tom Aspinal came along and hiring was the best decision Haybrook made (as far as we’re concerned). He’s really serious about helping us look after the property and changed our experience completely. I would give 5 stars, but previously we were very very unhappy and there’s no changing the past.

Einat · 22 June 2022

★★★★★ 5/5

Google

David Hoog helped me sign a new lease within 1 hour, the person who worked with me before couldn't do it for 2 months, David thank you so much you are the best

Aleksandr · 16 April 2025

★★★★★ 5/5

Google

It’s very nice to communicate with Bradley.He was very helpful and nice with us. Also i would like to thank the property manager Alfie for his recent help after moving to new house.

MORSALIN · 16 April 2025

★★★★★ 5/5

Google

Very good experience with haybrooks. Initially they were short staffed, now they have a very enthusiastic, helping team. Alfie white was a thorough professional and a gentleman who was very polite and smart.

Ayesha · 16 April 2025

★★★★★ 5/5

Google

Following our recent interactions with Haybrooks, I have to say Amy stood out for her friendly nature and was extremely easy to talk too. Thank you ever so much Amy for your support.

Natalie · 16 April 2025

★★★★★ 5/5

Google

Buy house with these good friendly.

Mellissa · 11 September 2026

★★★★★ 5/5

Google

Alicia was so helpful- very helpful service x

Auguste · 22 April 2024

★★★★★ 5/5

Google

Adam Northall was very helpful in making sure my complaints was dealt with utmost care and promptly. I appreciate Adam's professionalism.

Olagbemi · 22 June 2023

★★★★★ 1/5

Google

Wanted to a rent a house, phoned to put a holding deposit down. Never phoned me back, just completely ignored me. I will never rent from this estate agent, very poor communication.

Karen · 16 April 2025

★★★★★ 5/5

Google

Currently renting with Haybrook, have never had any issues. Great service have recently been in touch with Alfie who was very professional and friendly and delt with our enquiries promptly and efficiently.

Eryn · 16 April 2025

★★★★★ 5/5

Google

A very helpful property manager in Dan. He is always keen to support and help when I have queries, and ensures that any queries is followed up on and closed off in a timely manner. Friendly, helpful and honest. Thanks Dan.

Dale · 22 June 2020

★★★★★ 5/5

Google

Very pleased with Haybrook. I have just signed to extend my tenancy for a further two years, which was very smooth. Repairs get down quickly and properly. The landlord is great too. Finally, Megan Hodson is a credit to the agency.

Jude · 22 June 2020

★★★★★ 1/5

Google

AVOID. DO NOT USE. If I could rate zero I would. Absolutely awful service

Caroline · 11 July 2026

★★★★★ 1/5

Google

This is the most amateurish and incompetent letting agency I've ever dealt with. If you are a renter, run far away. It is flabbergasting that this company is still in business. All of the positive reviews are fake. Don't fall for them.

Anon · 25 November 2024

★★★★★ 1/5

Google

Avoid this letting agency! When we moved into our property, Chloe McKenzie assured us that curtains would be installed, and a blown window repaired. To our shock, Haybrook refused address …

Max · 16 April 2025

★★★★★ 5/5

Google

Amazing service! The turnover between viewing and moving in was very fast, and the team was helpful getting back to me about any questions in a timely manner. Could not have asked for a more seamless process. Professional and friendly; thank you to the entire team and specifically Brad!

Yasmine · 27 July 2024

★★★★★ 5/5

Google

Sam , Alfie and Adil ,great team headed by Sam for following through to the end of tenancy process

Eugene · 26 August 2025

★★★★★ 5/5

Google

Me and my partner used Haybrook to find our first home together. From the initial viewing all the way through to receiving the keys the service we received was friendly and professional. Big thanks to Emma and Matt for helping us find our dream home.

Greg · 23 June 2017