Haybrook Lettings Sheffield reviews

★★★★★ 5/5

Google

Megan Hodson has been extremely supportive and has successfully addressed the tasks needed to take care of my property. I strongly recommend her services. Prof. Mauro Fernandes Pereira

Merlin · 22 June 2020

★★★★★ 4/5

Google

Thought Haybrook looked after me and my partner well during our process from viewing right through to completion of application. Zoe and Elle were really friendly and helped us understand what was happening.

Joanne · 23 June 2017

★★★★★ 5/5

Google

Jodie was amazing when helping me sort everything for my new house! Very professional!!! Thank you :)

Lauren · 22 June 2022

★★★★★ 5/5

Google

My partner and I rented a property with Haybrook Sheffield for 12 months. They provided excellent service throughout and post rental. Katie was particularly helpful and efficient with her communication.

Thomas · 23 June 2019

★★★★★ 5/5

Google

Adil came for a property check and was more than friendly! Great interaction with me and my partner

Abigail · 16 April 2025

★★★★★ 5/5

Google

I dealt with Chloe McKenzie at Haybrooks and she was very friendly and helpful! Very happy with the service :)PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 22 June 2021

★★★★★ 5/5

Google

Recently moved in to a property and the service I received from Elle and Adelaide was fantastic they was always prompt with emails and phone calls excellent service form the Haybrook group

Matt · 23 June 2017

★★★★★ 5/5

Google

Cannot give anything less than 5 stars! My deposit was returned within 4 days of me and my family moving out. Megan was very thorough and helpful. Thank you Haybrook! Regards Frank

Frank · 23 June 2017

★★★★★ 5/5

Google

Hi there, I am writing this review because I have dealt with many different estate agents over the years and I must say Haybrook's have been fantastic, I can't complaint in the slightest. The customer service was super. If I remember back rightly it was a lovely gentleman called Anton who showed me around several different properties until we found the one that fitted my budget and was right for me. He was a massive help and made my experience very pleasant. I must give praise to the Sheffield Church Street branch as it seems they are very efficient with the service they provide. Would recommend to anyone! Keep up the good work!

Ash · 23 June 2017

★★★★★ 5/5

Google

Ryan has been incredibly helpful and efficient with all needs. Couldn’t have asked for anything more!

Nici · 22 June 2022

★★★★★ 4/5

Google

Alfie came round for an inspection and helped with getting some maintenance issues sorted with the house.

Tom · 16 April 2025

★★★★★ 5/5

Google

Adil at the Sheffield Lettings office has been very helpful In sorting out issues with my apartment.

Yvonne · 16 April 2025

★★★★★ 4/5

Google

Having been a clients of Haybrooks for a number of years now, I would just like to say how impressed we have been by a new member of their team. We have recently been introduced to Adam Northall and were straightaway impressed with his prompt communication, ability to help and professionalism. Much appreciated.

David · 22 June 2023

★★★★★ 1/5

Google

Outrageous prejudice against a self employed person (me) who also has a confirmed guarantor on a high salary. Not even able to VIEW a house for rent, because of unacceptable prejudice, & discrimination against me. Would heartily NOT recommend, Haybrook Lettings, Sheffield. Avoid. (no other agents have behaved like this).

Phil · 26 August 2023

★★★★★ 5/5

Google

The service at Haybrook is great and the staff are very helpful. Many thanks to Meg who has been a great help throughout the process.

Márta · 22 June 2020

★★★★★ 5/5

Google

I experienced a problem in boiler and contacted Megan on Hay-brook management and she responded quickly to the problem by contacting the landlord and sending my contact details for the boiler repair company. It was very quick and efficient reply, I got a phone call and arranged for a next day repair to be done which made me feel relaxed and avoid being perplexed by a problem that could affected me a lot if not treated quickly

Hasan · 23 June 2018

★★★★★ 1/5

Google

We used Haybrook to manage our property as we were overseas landlords renting our flat out, and were highly dissatisfied by their services. Their communication was awful - Katie would go weeks (was 6 weeks at one point) where she ignored our multiple emails. Despite it being in the contract that they would do a property visit every year (we even checked the box to do one within the first 3 months), they never visited the property in the 2 years we rented it out. As a compensation for this, they agreed to do the checkout service for free (something we thought was included anyway). I had to chase receiving the report as a month after the tenants left, I had heard nothing. When I eventually received it, it was very poor - Ryan listed everything as 'good' despite there being large items missing (coffee table, microwave) and things broken including curtains being pulled down and lamps broken. When I questioned this, he said he had not seen the original inventory before doing the report so did not know the condition of the property. Extremely poor service, especially communication, from the second the tenants moved it - save your money, time and effort and avoid Haybrook.

Katherine · 25 September 2023

★★★★★ 5/5

Google

Matt was excellent ... always kept me updated, handled difficult situations with tact and sensitivity and worked tirelessly to get a tenant into my flat asap. Great job !

Glyn · 23 June 2017

★★★★★ 5/5

Google

I dealt with someone at the branch called Josh Womack. He was extremely helpful throughout the whole experience. Unfortunately, the property I looked at didn’t suit what I’m looking for, however that is through no fault of Josh. He was extremely polite, friendly and easy to talk to and if/when I look for another property, I will be requesting him.

Luke · 9 October 2024

★★★★★ 5/5

Google

Excellent customer service from Tom Aspinal. He kept me informed of everything regarding my tenants move out and was kind enough to deliver the keys to my parents house as we live down south. Reply to all emails was very prompt and I would have been very happy to work with Tom to re let the property had we decided to.

Lesley · 22 June 2022

★★★★★ 5/5

Google

Excellent service and have gone above and beyond to get the property sorted for us. We had Brad as the agent who was helping us and he was super patient and helpful.

Bethany · 27 July 2024

★★★★★ 1/5

Google

If you can use another property managment company, do it. Throughout our tenancy, Heybrooks we're very difficult to get hold of. Property managers don't answer phone calls or emails. Staff were always friendly and apologetic but did nothing to resolve problems. We moved out almost a month ago and we have still not received our deposit or had any contact about it. Every email sent has been ignored, every call unanswered and every promise to resolve the issue and get back to us adandoned. This has caused us enormous stress and we have had to get legal advice to try and recover our deposit. Avoid if you can and use another provider.

Joe · 26 August 2023

★★★★★ 5/5

Google

We've had an exceptional experience with Chloe at Haybrook, church Street. Professional and always available she answered all the questions we had. She dealt with the full process of listing our property and found us the perfect tenants within 3 days. She's incredibly good at her job. Highly recommended!!!

Schwartz · 27 July 2023

★★★★★ 5/5

Google

Excellent service. Always quick respond by email or phone. Frendly and helpful staff especially Adelaide. She organised and handled everything well. Thank you!

Gergely · 22 June 2020