Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleVery professional and helpful service. Nothing was too much trouble.
The agent I spoke to most was called Becky. Every single query I had she dealt with promptly and efficiently. She was always kind, friendly and reassuring, always answered emails and calls, even going the extra mile on her days off.
Even though I'm a buyer, I would deffinetly consider using Haybrooks in the future if I decide to sell.
Paris · 16 June 2022
Agent replied · 15 June 2024
Thanks Paris for your kind words.
★★★★★ 5/5
GoogleHad Haybrook Chapeltown out to value and market my property and cannot fault them. From the initial booking of the valuation to finalising a sale on my property they have been superb. Michael Rowbottom did a great job with the marketing and pictures and was backed up with the rest of the team in Emma, Emily & Becky.
Would highly recommend to anyone looking to buy or sell.PositiveQuality, Professionalism, Value
Daniel · 16 June 2022
Agent replied · 15 June 2024
Thank you Dan for your kind words, we are happy you are pleased with the service we have provided.
★★★★★ 5/5
GoogleI feel the service I had from all of the team at Haybrooks was very good, particularly during such testing times in the pandemic. The sale proved to be quite complex due to problems found on the surveys of the property etc but the team were very good in mediating and finding solutions between myself and the buyer.PositiveResponsiveness, Professionalism
Gregg · 25 August 2021
★★★★★ 5/5
GoogleBefore deciding which estate agent to use we met a few different companies to discuss things with them. From the moment we met with the people from Haybrook we were convinced that they would be the best agents to sell our house, and we were not wrong. They very quickly arranged an open day and the house was sold in under 2 weeks. We were then stuck in a difficult chain but throughout the process they were extremely helpful. I would certainly recommend them to anyone looking to sell in the area.
Andrew · 17 June 2019
Agent replied · 15 June 2024
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleEmily was very helpful when buying our property, she kept me up to date regularly and always called me back if I needed to query anything. Thank you Emily!
Molly · 16 June 2020
Agent replied · 15 June 2024
Hi Molly Wright, We're pleased to see the 5-star rating you left for us. Thank you again for the great review!
★★★★★ 5/5
GoogleThroughout the original purchase of my house as a first time buyer and when coming to renew my mortgage, mortgage broker Andy Burton's advice and support has been second to none. As I was a complete novice at house buying, Andy talked me through every step and was easily contactable throughout the process. He explained everything really thoroughly and put me at ease at what can feel like a very daunting journey. So much so that it was Andy I requested to meet with to look at my mortgage renewal. Would completely recommend his service to others, he was a huge support and made the experience easier to cope with.
S · 17 June 2018
Agent replied · 15 June 2024
thank you for your kind review
★★★★★ 5/5
GoogleGood experience and supporting staff
Mathew · 10 September 2025
Agent replied · 24 September 2025
Many thanks for your 5 star review!
★★★★★ 5/5
GoogleGreat service and Becky was brilliant she helped and supported us throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
Kyle · 16 June 2022
Agent replied · 15 June 2024
Thanks for your kind review and best of luck with your house search
★★★★★ 5/5
GoogleWe were highly satisfied with the professional and efficient house sale/purchase by all staff at the Chapeltown branch of Haybrooks. Despite solicitor delays/hicups Haybrooks kept us fully informed and were extremely helpful.
Lesley · 17 June 2017
Agent replied · 15 June 2024
Dear Lesley Blagden,
Thank you for leaving such great and detailed feedback about your experience with Haybrook Chapeltown estate agents. Thank you again for your star rating!
Regards
Haybrook Chapeltown
★★★★★ 5/5
GoogleHaybrook Estate Agents sold my house while I was abroad, and they took charge of everything.
From the first valuation visit by Emily, to completion day everybody was fantastic.
They kept me informed during the whole process, and I would definately use them again in the future if needed.
John · 19 October 2023
Agent replied · 15 June 2024
Thank you John for your kind words, all the best.
★★★★★ 5/5
GoogleThe service was excellent. The staff were very courteous, professional and kind. They did all the work for us, the viewings and the feedback was good. Communication excellent. I'm vulnerable with an underlining condition and the staff made sure that everyone was wearing masks and sanitizer wipes were used.
All in all good quality and value. Very pleased indeed.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 25 August 2022
Agent replied · 15 June 2024
Hi Helen, thanks for your lovely review.
★★★★★ 5/5
GoogleWhen considering my options to sell my house, Michael at Haybrook Chapeltown provided an excellent valuation / service from start to finish. He was professional and friendly whilst demonstrating an accurate understanding of the local and national sales market. He is well networked with local buyers and carries an excellent reputation. Highly recommend!
Adrian · 16 June 2023
Agent replied · 15 June 2024
Thank you for your review
★★★★★ 5/5
GoogleVery friendly and helpful service from start to finish. Clear bookings for viewings promptly confirmed, then during all the work in the run up to completion Emily Hoyland in particular was very good at sorting out solicitors and messages from other estate agents. Thank you to all the Haybrook team in Chapeltown.
John · 16 June 2023
Agent replied · 15 June 2024
Thank you John and best wishes
★★★★★ 5/5
GoogleWe are very impressed with the service provided by Emily Hoyland, she has been very professional and always around to help/ answer any questions if needs be. We haven’t had the easiest process but Emily has eased and helped us as much as possible by going above and beyond for us. We can’t thank her enough xPositiveResponsiveness, Quality, Professionalism, Value
Amy · 25 August 2022
Agent replied · 15 June 2024
Thank you Amy for your review.
★★★★★ 5/5
GoogleWe were very impressed with Joanne and her handling of our purchase of the property. She were always helpful, friendly and polite and, more importantly reliable.
We would not hesitate in recommending Joanne Calvert and her staff at Haybrook to buy/sell your home.
Thank you so much !
Art & Svita
Arthur · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for your kind words, it's been my pleasure!
★★★★★ 5/5
GoogleExcellent service from Haybrook Estate Agents from start to finish particularly from Emily who was professional and very matter of fact when that was what we needed to hear.
Will use their services again so I cannot give any higher recommendation.
Thanks for all your help
Graham · 19 October 2023
Agent replied · 15 June 2024
Thank you for your review, we would be happy to help again in the future!
★★★★★ 1/5
GoogleHad the ordeal of buying a house through this estate agents!
Terribly unprofessional put us off buying the house.
Very pushy. Kept questioning our commitment to the sale which again put us off.
Didn’t keep us updated!
Untrustworthy. Lied about our solicitor said they contacted them when they didn’t!
Don’t know who is worse Micheal or that mob in the office!!
AVOID there is much cheaper and more trustworthy estate agents in Chapeltown!!
Rob · 17 June 2019
Agent replied · 15 June 2024
Hi Robert,
We're sorry to hear this. Our help team would like to help if possible. Please contact us at help@haart.co.uk so we can investigate.
Regards,
Ruby
★★★★★ 5/5
GoogleAfter a bereavement and resultant probate debacle the sale of my Nanna's house was anything but simple.
Emily and haybrooks estate agents Chapeltown worked tirelessly to keep the ball rolling and get the sale completed.
Thankyou guys for your patience with me and for getting the job done.
David · 21 July 2023
Agent replied · 15 June 2024
Hi, thank you for your 5 star rating. Best wishes.
★★★★★ 5/5
GoogleWe had Amar and come out from Chapeltown office, what a very professional friendly person he is. Answering all my questions put forward. With great valuation and photos now done I hope all goes well looking forward. Thank you !!
Susan · 24 May 2025
★★★★★ 5/5
GoogleEven though we were the ones purchasing the property, Haybrook team have been great. Our solicitor was slow, but Haybrook have been on the ball and chased things up. We have used Haybrook in the past and their service has continued to be brilliant. Thanks again guys x
Laura · 16 June 2023
Agent replied · 15 June 2024
Thank you Mr and Mrs Homans for your review. We wish you all the best with your new purchase!
★★★★★ 5/5
GoogleAbsolutely brilliant service from start to finish on buying my first home. I felt it was a personal service and I felt looked after as an individual. Jo was fantastic and I cannot recommend the service from the Chapeltown, Sheffield branch highly enough. Thank you so much!
Ruth · 16 June 2023
Agent replied · 15 June 2024
Thank you Ruth for your lovely review. Best wishes.
★★★★★ 5/5
GoogleBought our first house with the help of andy from just mortgages. Really straight forward. Andy kept it simple and easy. Would recommend.
Vote · 17 June 2017
Agent replied · 15 June 2024
Dear Joe Ladlow, Thank you for leaving such great and detailed feedback about your experience with Haybrook Chapeltown estate agents and particularity our mortgage adviser Andy. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Chapeltown estate agents
★★★★★ 5/5
GoogleBecky was great
Alway on the ball and so helpfulPositiveResponsiveness, Quality, Professionalism, Value
Rickie · 16 June 2021
Agent replied · 15 June 2024
Thank you so much Rickie for your lovely feedback. Kind regards, Becky.
★★★★★ 5/5
GoogleAndrew was brilliant with our first experience buying a house. Informative and supportive and worked to get us the best deal.
Ashlie · 17 June 2018
Agent replied · 15 June 2024
Ashlie Rossington, thank you for your kind words and this wonderful review! We hope you have a great day!
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