Trusted Agent profile · Sheffield
★★★★★
308 reviews across 2 platforms
4 Lound Side, Chapeltown, Sheffield, S35 2UP
Haybrook's office in Sheffield, at 4 Lound Side, is rated 4.7 out of 5 across 308 reviews on two platforms, including 298 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
GoogleJo and the team went above and beyond in marketing and selling my property. It wasn’t a straightforward sale due to there being a tenant in situ but Jo managed the viewings sensitively. I was kept informed at every stage and would be happy to recommend Jo and Haybrooks
Thank you for taking the time to leave us a review. Best Wishes
5/5
GoogleHaybrook estate agent at Chapeltown provided us with an exceptional service throughout. The team at Chapeltown were professional, conscientious and extremely supportive throughout the process. They returned every phone call promptly and kept us informed at all times. I can thoroughly recommend their services.
Hi Timothy Atkinson, we are very happy to have provided you with such a positive experience!
5/5
GoogleHaybrook were extremely helpful in helping me find a property, they gave me some really good advice for what I need to do next. They were really friendly and me feel at ease as son as I came into the office. Thank you so much Candice, Jess & Suzanne.
Dear Carl Dawson, Thank you for leaving such great and detailed feedback about your experience with Haybrook Chapeltown estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Chapeltown estate agents
5/5
GoogleEmily and the team was fantastic at helping us find our new home. They was there every step of the way, chasing things up and making the process go as smoothly as possible
Thanks Craig for your kind words.
1/5
GoogleThey advertised a house on Barkby Road in Wincobank, which had a defective title due to a missing leasehold title. I then found out the seller had divided the land at the side and rear as they lived on the adjoining road (which the seller kindly never informed me). Haybrook Chapeltown then had the audacity to call me when they relisted the property apparently after the seller sorted the title issue (I bought my house at this point). Looking on Rightmove seems like some poor soul has agreed to purchase this property as it's now showing as sold STC hopefully their solicitors carry out due diligence. £1,100 spent on a survey and solicitor fees but a bullet dodged gladly nonetheless.
1/5
GoogleIn order to limit the viewing as per their claims because of high interest they want the agreement in principle and proof of deposits before you even seeing the property. This is just bad faith. I enquired over the phone on 2 properties in Sheffield which I liked and they refused the viewing because of this details on which I didn’t found myself comfortable to give prior seeing the house. It’s not only them losing business it’s more their customers losing it as the viewings are more limited. Although I’ve told them that I have a big budget and I have a large deposit they didn’t budge. I find this situation quite sad. Happily to report that I bought a house in the meantime. This was the only agent in Sheffield who requested this…NegativeProfessionalism
Hi, We're sorry to hear about your situation. If you'd like to discuss this further, please email help@haybrook.com with details and we will pass to the relevant team to investigate for you. Thank you, Haybrook at Head Office
5/5
GoogleJust to say it's been a pleasure dealing with Rebecca Dickinson regarding the sale of Dad's house. It's is a daunting experience but she has helped us with it and is always friendly and approachable, thank you!
5/5
FacebookI cannot thank Emma , Michael, Emily and the team enough for all their help during the sale of my house . They really went above and beyond and I can’t recommend them highly enough xx
Thank you Jayne for your lovely review.
5/5
GoogleJust completed on a house purchase with Haybrook in Chapeltown and they have been magnificent. Michael has lot's of local and property knowledge. Emma and Emily are extremely efficient and very understanding and Lydia is a little Star. A big thank you to you all.
Dear Sharon Moore, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleBought our first home with Haybrook and have been very pleased with their service and communication. Even after moving in when we had a leak, Kat was kind enough to help us out arranging a plumber. Always had call backs within the hour...friendly, helpful staff!
Dear Holly Taylor, Thank you for leaving such great and detailed feedback about your experience with Haybrook Chapeltown. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Chapeltown
5/5
GoogleFantastic service from Andy and the team at Haybrooks Chapeltown. You made the experience of selling our house and buying our new one so much less stressful than we thought it would be. Thanks for all your help and advice. Would definitely recommend you all!
Dear Catherine Rushforth, Thank you for leaving such great and detailed feedback about your experience with Haybrook Chapeltown estate agents.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Chapeltown estate agents
5/5
GoogleBought our first home with Haybrook and have been very pleased with their service and communication. Even after moving in when we had a leak, Kat was kind enough to help us out arranging a plumber. Always had call backs within the hour...friendly, helpful staff!
Dear Holly Taylor, Thank you for leaving such great and detailed feedback about your experience with Haybrook Chapeltown. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Chapeltown
1/5
FacebookI wouldn’t recommend selling your property with Haybrook Chapeltown.
Thank you for sharing your feedback. I’m sorry to hear that you feel this way. We always do everything in our power to support our clients and help them achieve a successful sale. If you’d be willing to discuss your experience further, please call the branch for a chat with our branch manager, thank you.
1/5
GoogleI just want to see a house on 2 gauntlet news Your website is ridiculous
Hi Diana, sorry to hear you're having difficulty. If you can provide us with a contact number/email or call branch we will try to help you further.
5/5
GoogleSimple, smooth process from start to finish. Thank you Emily.
Thank you Paul for your 5 star rating. All the best.
5/5
GoogleHaybrook at Chapeltown we’re fantastic. They were very professional and provided an excellent service. I had been let down by another estate agent and Haybrook took over and completed within 8 weeks. Thank you so much and I will definitely be calling you to sell my property in the future. Would recommend to family & friends. Keep up the good work Becky & Team
Hi Jackie, thanks for the kind words and we are also so pleased with the result. Best Wishes
5/5
GoogleMe and my partner are currently house hunting and can across two lovely ladies, Emily from haybrook who did a fantastic job explaining the further opportunities after your viewing and helped us speak to a mortgage advisor Anya who went above and beyond to explain all the steps to a mortgage process and the buying process whilst being able to breakdown how monthly payments will look. Overall an absolutely great experience.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Adam for your lovely review.
5/5
GoogleThank you to Emily Hoyland at haybrooks in chapeltown. From the onset she was helpful and responsive. Nothing was too much trouble for her and for that I am grateful.PositiveResponsiveness, Professionalism
Thank you for your kind words, we are glad you are happy with the service provided.
5/5
GoogleJo was extremely helpful in helping with our house purchase. Whenever we wanted to look round she was available, even out of hours which made it much easier for us to have viewings. A great service, would highly recommend.
Many thanks for your kind words, it's been my pleasure helping you move.
5/5
GoogleRebecca Dickinson has shown us around several properties and she is extremely professional, knowledgeable about the properties and friendly. She is a brilliant asset to the company.
5/5
GoogleEmily was very help full and I have found buying our first house such a breeze with haybrook I would recommend them each time and I will use them again. Thank you every one and especially Emily
James Homer, we're happy you found our staff to be so supportive during your experience here at Haybrook Chapeltown.
5/5
GoogleI dealt with Emily and Emma on the sale of my flat. They found a number of interested buyers and got the property sold within a few months. The property is rented and I do not live in the area. They made sure I was fully updated and remained flexible with viewings to accommodate me and the tenant. Thank you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFynn at haybrooks has been amazing looking after us a very professional team fynn has really looked after us and kept us updated very friendly and accommodating would definitely recommend thank you 😊 …
Thank you for taking the time to leave us a review. All the best!
5/5
GoogleHaybrook were really helpful and gave me all the information I required. Kat and Jess made me feel at ease and really helped with the amazing advice they gave me. I would 110% recommend Haybrook to anyone.
Dear K, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards Haybrook Chapeltown
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Haybrook's Sheffield office has 308 reviews across two platforms: 298 on Google, 10 on Facebook.
Haybrook Sheffield is rated 4.7 out of 5 across all 308 reviews, and 4.7 out of 5 on Google from 298 reviews.
Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Gold.
Haybrook Sheffield, 4 Lound Side, Chapeltown, Sheffield, S35 2UP.
