Trusted Agent profile · Sheffield

Haybrook Sheffield reviews

★★★★★ Excellent

308 reviews across 2 platforms

4 Lound Side, Chapeltown, Sheffield, S35 2UP

Haybrook's office in Sheffield, at 4 Lound Side, is rated 4.7 out of 5 across 308 reviews on two platforms, including 298 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

298

Reviews on Google

This office

Facebook logo

3.8 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Very nice agents especially i am very happy with emily who helped us alot during the sale process for our first home. Thanks alot

Anam · 16 June 2023

Agent replied · 15 June 2024

Hi Anam, thank you for your lovely review.

1/5

Google

Never been to such a estate agents with soo much hassle. The person spoken to unprofessional. Appalling customer service. Inconsistent information provided on each call. Insist on so much information for a viewing. Book a viewing then a text or call recieved when at the property to say that its been cancelled without a reason. Overall the worst experience ever come across from an estate agent. Would definitely not recommend to anyone.NegativeProfessionalism

Nadia · 16 June 2021

4/5

Google

Overall, I found the staff at Haybrook really helpful and accommodating, especially when I was trying to book last-minute viewings! During the process of actually buying the house, the team were again very helpful and for the most part were good at keeping me informed about what was happening.

Courtney · 17 June 2017

Agent replied · 15 June 2024

Courtney Elizabeth Ramage-o'Connell, thank you for leaving this detailed feedback about your experience with Haybrook Chapeltown.Thank you again for your star rating! Regards Haybrook Chapeltown

5/5

Google

Michael recently visited our house to provide a valuation. He was very professional and gave lots of helpful advice. Although we decided against moving at this time, I would definitely recommend him and the Haybrook team.PositiveResponsiveness, Quality, Professionalism, Value

De66ie · 16 June 2021

Agent replied · 15 June 2024

Thank you ever so much for the feedback and if you need anything in the future please do not hesitate to contact us.

5/5

Google

Fantastic service received. Really happy from start to finish with the experience I have received. Would highly recommend to any one.

Christian · 16 June 2023

Agent replied · 15 June 2024

Thanks and enjoy your new home!

5/5

Google

Absolutely fantastic service, staff really friendly and reliable, kept me up to date through the whole process would definitely recommend.

Jade · 16 June 2023

Agent replied · 15 June 2024

Thanks Jade for spending the time to leave us a review. Best Wishes.

5/5

Google

The team at haybrook Estate agents Chapel town have been great. We felt like one of their friends. Thanks you.

Lisa · 16 June 2023

Agent replied · 15 June 2024

Thank you Lisa and best wishes.

5/5

Google

Haybrooks have been brilliant with both the sale and purchase of our property. I Would definitely recommend them. All staff members were very helpful and Becky in particular was brilliant.PositiveProfessionalism

Nicola · 16 June 2022

Agent replied · 15 June 2024

Thank you Mr and Mrs Brodie for your lovely review.

1/5

Facebook

Absolute joke!! Me and my partner put an offer on a property valued at £110,000, we offered £130,000. Haybrook decided to go to best and final offers and told all people interested the highest offer was £130k, which meant we currently sat highest bidders but we went to 135k Just to be outbid on best and final. CREATING A BIDDING WAR MAKING IT IMPOSSIBLE TO BUY.

Chloe · 19 November 2021

5/5

Google

We purchased a house sold by Haybrooks and I found them to be exceptionally helpful and friendly. Emily Hoyland, Negotiator, was very supportive and really helped to drive through the sale for us. Thank you for helping us to buy our first home!

Liz · 17 June 2019

Agent replied · 15 June 2024

Dear Liz Boswell, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

From my initial enquiry to Haybrook through to the completion day, I've received both excellent and professional customer service throughout. All the team members in the office have played there part in the sale and I would have no hesitation in using Haybrook again.

Roger · 17 June 2017

Agent replied · 15 June 2024

Roger Baines, thank you for leaving this detailed feedback about your experience with Haybrook Chapeltown. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Chapeltown estate agents

5/5

Google

Great team, no hassles at all. Always keep in contact, we would highly recommend. Our house sold after 4 days of being on the market with Haybrooks. The photos of the house were brilliant and very professional. Overall top service 10/10.

Laura · 17 June 2018

Agent replied · 15 June 2024

Hi Laura! We're so happy we were able to help you out!

5/5

Google

Would 100% recommend! Andrew the mortgage advisor is fantastic and very helpful and would recommend for anyone wanting a mortgage! Lovely team and lovely agents! Couldn't ask for a better team to help me move into my first house :) thank you!

Bethaanie · 17 June 2017

Agent replied · 15 June 2024

Dear Bethaanie Ward, Thank you for leaving such great and detailed feedback about your experience with Haybrook Chapeltown estate agents.We wish you all the best for the future in your new home. Haybrook Chapeltown estate agents

4/5

Google

Habevto say the Chapeltown staff Michael and Emma and Emily have restored my faith in estate agents. I don't have to chase them up.not even once. I was kept informed throughout the process which went very smoothly.

Elizabeth · 17 June 2019

Agent replied · 15 June 2024

Elizabeth O'Donovan, we're happy you found our staff to be so supportive during your experience here at Haybrook Chapeltown.

5/5

Google

We didn't hire them but as a buyer of a property they were representing we found them to be fantastic, consistantly driving things forwards and working with us to remove anything that was slowing things down.

Phil · 17 June 2019

Agent replied · 15 June 2024

Dear Phil Homans, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Had a valuation from Mike brilliant advice and service. Also Marie and Emily have been keeping us updated in everything via telephone and text messaging service. Would definitely recommend Haybrook Chapeltown to anyone selling a house.

Dua · 17 June 2019

Agent replied · 15 June 2024

Dear Razia Hanif, Thank you for leaving such great and detailed feedback about your experience with Haybrook Chapeltown estate agents.

5/5

Google

Good Customer Service. So helpful.

Gerald · 17 December 2023

Agent replied · 15 June 2024

Thank you very much!

1/5

Google

Very unprofessional people specially the negotiation team. Would stay away like the plague. Don’t waste you time with this estate agency.

Daniel · 16 June 2022

Agent replied · 15 June 2024

Hi Daniel. We are sorry you feel this way but it seems we cannot find anyone registered under your name on our system. Please can you contact us if you have a problem with our service.

5/5

Google

very helpful negotiator michael and sales team jo and emily

Tony · 16 June 2023

Agent replied · 15 June 2024

Thank you very much for your kind review.

5/5

Google

After a slow start getting our house on the market, due to COVID-19, we were passed on to Emily. She has been fabulous, keeping us upto date with progress, negotiating on our behalf & following up each stage of the sale. In fact Emily has made the whole process extremely easy especially since we live so far away.

Helen · 16 June 2021

5/5

Google

Very pleased with the overall and service and price obtained for the property, all staff very friendly and helpful

Melvyn · 16 June 2022

Agent replied · 15 June 2024

Thank you for your kind review.

5/5

Google

Great service through every aspect of the process. Personal and efficient. Effective selling methods which quickly got results in our case. Well done to all at my local Haybrooks branch. I strongly recommend!

Richard · 17 June 2018

Agent replied · 15 June 2024

Haybrook Chapeltown estate agents Peat, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

4/5

Google

They did what i neded them to do and were easy to contact and very friendly.PositiveResponsiveness, Quality, Professionalism

John · 16 June 2022

Agent replied · 15 June 2024

Thanks for your review

5/5

Google

This team is THE single most professional establishment EVER. They have warmth and understanding to go with it! Cannot thank them enough for helping me literally change my life. Fantastic service!

Melanie · 17 June 2019

Agent replied · 15 June 2024

Melanie Lovegrove, we're so glad that we were able to go above and beyond your expectations!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Haybrook's Google reviews

Questions about Haybrook Sheffield

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Gold.

The Trusted Agent

Is this your office? Claim your page.