Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe used Haus to sell our flat and they were just amazing from start to finish. They offered such a warm and respectful service, in that they really appreciated and properly valued what we loved about our old home and understood the potential that we saw in it. We accepted an offer at the top of the asking price after just two weeks, and in just 12 more weeks we completed!
The process was so smooth. I did a lot of research on estate agents in Sheffield, and we had a number of valuations from different firms. For Haus we had two initial visits from David, one of the directors, who seemed to really know his stuff. It was genuinely nice to walk David through our home and he really saw its potential - which we were really impressed by whereas other agents didn't seem as enthused.
I didn't expect such a high valuation, but David seemed confident we could achieve it - and we did! The fee was also very reasonable and competitive compared to some other agents.
From there we worked with Keeley and Ben for the viewings who produced a great brochure and beautiful photography that, again, really captured what we liked about our home.
In the days after the ad went live I was really surprised at the number of viewings that came in. We had constant updates on ad views, bookings and what people thought of the property through the online portal, which was really useful and something we checked regularly every day. Within two weeks we had accepted an offer.
Josh took us through the rest of the process and was really friendly and helpful when we had questions. It was really useful to use the portal to check up on the process as Josh did all the chasing and organising behind the scenes.
So basically, the service was amazing, the fee very reasonable, the process quick and the final sale price was higher than we ever imagined. It could not have been any better. Thank you!
Matt · 18 December 2024
★★★★★ 5/5
GoogleOlivia was an absolute star and worked tirelessly to ensure the sale of my house went as smoothly as possible. I cannot praise her highly enough for being constantly on the ball, keeping me informed every step of the way and being so supportive in what was the most stressful sale and purchase I have ever experienced! If I ever move again I would choose Olivia every time!
Joan · 29 December 2023
Agent replied · 25 August 2024
Thanks Joan!
★★★★★ 5/5
GoogleJust wanted to say a huge thank you to Heather and all the team at Haus for the friendly and professional first class experience of selling our home through them! From the first advice with David in sales to the final stages with support from Heather the quality of our experience was excellent. Highly recommend ! Thank you for all your help and advice which was so crucial especially as we were selling from abroad - you’ve been superb!
Helen · 28 December 2024
★★★★★ 5/5
GoogleAfter a disastrous experience letting out my house with my prior letting agent, I asked Helen from Haus to step in and take over the letting out of my property.
She was extremely professional from start to finish She got all the required paperwork sorted out in super quick time, was always available when calling by phone, and replied to emails very quickly too.
I would like to thank her for also helping me navigate the exit from my previous incompetent agent. It is obvious that Helen knows what's she is doing.
I would highly recommend Helen and Haus for any 1st time landlords who are nervous about entering the lettings game.
Thanks Helen
Nicholas · 11 December 2024
★★★★★ 5/5
GoogleHaus Homes were excellent, I'm so pleased we used them to sell our house. When our first sale fell through, they managed to keep us focused and positive, it's always a stressful time moving house. Both David and Heather were amazing. They were always there at the end of the phone whenever we had any queries or questions relating to the sale. If we couldn't get an answer through our solicitor, Heather seemed to be able to find the information out within hours. I can't praise Haus enough, the next time we move, which won't be for a long time, Haus will definitely be the estate agents we use again.
Carol · 12 January 2023
Agent replied · 11 January 2025
Thank you so much for sharing your experience. We loved helping sell your home.
We wish you all the best for the future.
★★★★★ 5/5
FacebookI don’t usually write these things but felt I really had to with Haus - just THE BEST ! I’m letting from them at the moment and all together the team have made me feel welcome, supported and… well …. Not just a number like some agents do. I’ve needed their knowledge and professionalism in the last few weeks and they went above and beyond what I expected. This is due to am bloody amazing consultant there called Emma - she deserves the biggest shout of of all the shoutouts for the help and advice over these few weeks - I just cannot thank her enough. Hugely highly and happily recommended to anyone buying, selling or renting in sunny Sheffield
Darren · 25 June 2025
Agent replied · 23 August 2025
Thank you so much for this wonderful review 💛
★★★★★ 5/5
GoogleHaus provided exceptional, professional service from start to finish. After meeting several estate agents, I chose Haus for their comprehensive marketing strategy and an excellent customer portal that kept me informed at every step. When offers arrived, they handled and evaluated each one promptly and clearly. Through the inevitable ups and downs of selling, their advice was always friendly and insightful. If you’re planning a move, I can’t recommend Haus highly enough.
Chico · 16 September 2025
Agent replied · 16 April 2026
Thanks for your review, we hope you are now settled in your new home.
★★★★★ 5/5
GoogleHaus have been exceptional throughout the process of selling our house and buying our new house. The whole team are impressive and that's what's so good, they are a team of approachable professionals and work together as a team. In particular Olivia guided us through the process..... always professional, proactive and hard working, but with a sense of humour too. Great service. Thank you.
Nicola · 27 February 2024
Agent replied · 25 August 2024
Thank you so much for your wonderful review.
★★★★★ 5/5
GoogleMy Partner and Myself bought our home with Haus, despite these people technically representing the seller of our now home Josh was so friendly and helpful. Any questions i had - even ones that he could have easily redirected to a potentially more relevant person he answered quickly and in a friendly manner. He really did go above and beyond. Should we ever sell our home 100% would go with Haus.
Abby · 26 August 2023
Agent replied · 25 August 2024
Thank you Abby, we hope you are enjoying your new home.
★★★★★ 5/5
GoogleThe team at Haus were amazing. We viewed 4 properties with them before finding the right one and they were at the suggestion of Helen and the team. They went out of their way to ensure that we had the correct property and did so without fuss. When we look to let/buy in the future I will look to use Haus again; they have been the best agents we have used.
Tom · 26 August 2023
Agent replied · 25 August 2024
That's wonderful to hear, thanks Tom.
★★★★★ 5/5
GoogleThe whole process of buying a property with Haus was excellent. From the initial viewing to our many questions during the process.
Heather and team were absolutely fantastic, nothing was ever too much trouble and all our queries were responded to quickly. They were also extremely efficient in communicating with the solicitors to ensure that we moved to completion as quickly as possible. A great company who I would wholeheartedly recommend.
Fiona · 26 August 2023
Agent replied · 25 August 2024
Thanks Fiona! We hope you are now enjoying your lovely new home.
★★★★★ 5/5
GoogleWe cannot recommend Haus enough. They were professional, informative and helpful. Communication was great and the whole process of selling our house and buying our new house was so smooth.
We also sold our house very quickly which was an added bonus!
Big shoutout to Heather, June and David for all their help- thanks again!
Chloe · 26 July 2024
Agent replied · 25 August 2024
We loved your beautiful house, Chloe! Thanks so much for your kind words.
★★★★★ 5/5
GoogleWe have just sold with Haus and completed on a property after months of difficulties. June was exceptional and extremely professional and compassionate throughout. I wouldn't hesitate to use Haus! I've used many Sheffield estate agents before but none have come close to the level of service that Haus
provide ! Thank you so much!
Suzanne · 26 July 2024
Agent replied · 25 August 2024
We're delighted the sale has now completed, all the best for the future Suzanne!
★★★★★ 5/5
GoogleWe wish to send a huge thank you to David, Heather and the team at Haus for selling our property.
What an amazing service your team provided. An absolute 5 star company.
Selling a house is a stressful undertaking and you and your team managed to navigate us through to completion at the end of a long process. You gave a pro-active, personally tailored service and that certainly made such a difference.
Haus provided a professional and personal service every step of the way right through from initial contact, through to photo's, brochures, listing, sales negotiations and completion. Your dedication to providing a genuine personal service was unfaltering and throughout the process your communication, support and reassurance was a constant and very much appreciated.
We dealt with Heather and Julie mainly and wish to thank them personally for their help, it was always a pleasure talking to them and their professional, friendly, helpful approach and endeavour to achieve the end goal of completion was unwavering. I can also say that every member of the team dealt with messages and ensured any queries were actioned, you provided a seamless service something very rare these days.
Please accept our sincere thanks for all your hard work and support, you really did provide an exemplary service and we would not hesitate in using Haus again in the future.
Rachel · 9 November 2022
Agent replied · 8 November 2024
Thank you Rachel, we really appreciate you taking the time to write such a lovely review. We loved selling your beautiful home. All the best for the future.
★★★★★ 5/5
GoogleWhat can i say!!!!! Hands down, Haus Homes are really the absolute best. This is the 3rd house we have sold with them and 1st class service everytime.
Heather is our wonder woman & each time, she goes above and beyond to ensure that our experience, needs and desired outcomes are fully met. The whole team at Haus are simply just brilliant.
Again, from advice pre-purchase of the property to putting it on the market, all the staff we dealt with were very professional. Heather was again absolutely delightful to deal with. The service she provided was excellent, communication and encouragement she gave when we encountered difficulties was so appreciated.
I recommend Haus Homes 100% as the service they provide is the best on the market. We will definitely not be going anywhere else. Thanks again Heather & the whole team at Haus. We'll be back soon with our next property.
Susan · 23 October 2022
Agent replied · 22 October 2024
Thank you so much for selling your 3rd property with haus, it has been lovely helping you again.
★★★★★ 5/5
GoogleI want to thank Josh at Haus for the amazing job he did in selling my dads house.
He worked tirelessly in negotiating the best deal, keeping me updated and the sale on track. He was the glue between both sets of solicitors and made the whole process easy.
I cannot thank him enough for his hard work and commitment and for guiding me through the process.
They have a great team of people at Haus who genuinely care and provide excellent customer service.
I wouldn’t hesitate to use them again or recommend them.
Thank you!!
Helen · 23 October 2022
Agent replied · 22 October 2024
Thank you Helen, all the best for the future.
★★★★★ 5/5
GoogleJack and Emma have been so efficient and helpful moving my partner and I into our new home! After a bad experience with a private landlord, our experience with haus homes has been exceptional. A massive thank you to Jack and Emma for being so lovely!
Lily · 2 December 2024
Agent replied · 9 December 2024
Thank you so much Lily!
★★★★★ 5/5
GoogleRecently sold our property with Haus (Josh in particular) and they were spot on from start to finish. Right from the valuation and throughout all the sales process,their communication was fantastic. The Sales portal is a great tool meaning you don't have to spend your time phoning through whenever you need an update etc. Would definitely recommend.
Darren · 16 January 2026
Agent replied · 16 April 2026
Thanks for your feedback for Josh 👍 …
★★★★★ 5/5
GoogleThe whole process from initially contacting Haus to sell my property through to completion I experienced the best friendly and professional service. The portal information available was a godsend, always updated, particularly when Solicitors were dragging their feet.
Olivia; what can I say! Brilliant!She helped me through the process, always friendly and professional, keeping me updated and always available, she was the driving force in completing the sale.
Thank you!
Catherine · 26 August 2023
Agent replied · 25 August 2024
Thank you for your review, Catherine.
★★★★★ 1/5
GoogleAbsolutely disgraceful experience. I took time off work, travelled out of my way to view the property, and put forward a serious offer only to then discover that the property was already effectively being sold.
What makes this even worse is the lack of honesty and the careless attitude of the consultant on the phone. I was told the previous buyer had “withdrawn due to personal reasons”, which now feels like nothing more than a convenient excuse. In reality, it appears the vendor was still actively progressing with that buyer the entire time.
Cornel · 26 March 2026
★★★★★ 5/5
GoogleHeather has been a wonderful support through this whole process of selling our home whilst trying to hold onto it until the development of our new home is complete. She has managed all the liaising with our buyers and we have now exchanged contracts. At least we will be halfway there by the time we complete. Thank you Heather. You have been very professional throughout this stressful time.
Christine · 30 September 2023
Agent replied · 25 August 2024
Thank you so much for your review, Christine - we love the photo too!
★★★★★ 5/5
GoogleA big thank you to Haus Homes.
I was recommended to them and cannot fault the service provided from start to finish.
Everyone, especially Heather, has been very professional, keeping us updated at every step whilst being friendly, caring, and sensitive.
Finally I would have no hesitation recommending Haus to anyone looking for an estate agent to deal with their property in the future.
Helen · 29 December 2023
Agent replied · 25 August 2024
Thank you so much, Helen. It was lovely working with you and help sell your family's home. All the best for the future.
★★★★★ 5/5
GoogleI would highly recommend using Haus. From the first friendly and informative phone call to the end of the process, everyone we dealt with was a pleasure to deal with.
We were impressed with David’s attention to detail at our first meeting- even getting the photographer to come back again on a sunnier day to get the very best photos. The team did all the viewings and then Olivia was amazing in her negotiating and finalising the offers and then keeping us up to date and chasing the solicitors to the end!The whole experience was stress free. Thank you Haus!PositiveResponsiveness, Quality, Professionalism, Value
Anne · 26 August 2022
Agent replied · 25 August 2024
Thank you for taking the time to leave such a lovely review for the team.
★★★★★ 5/5
GoogleWe purchased our new home through Haus & I have to say Olivia went out of her way to make the experience as stress free as possible, which I thought was really kind, especially as we were the purchasers & not her clients. She even contacted our solicitors from a previous sale for documents that were missing. I would have no hesitation in recommending her & the team to anyone who is looking to sell their property as she made the whole process run seamlessly for all parties.. Superb
Siobhan · 26 August 2022
Agent replied · 25 August 2024
Thank you for taking the time for leaving such a lovely review.
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