Trusted Agent profile Β· Sheffield

haus Sheffield reviews

β˜…β˜…β˜…β˜…β˜… Excellent

478 reviews across 2 platforms

West Bar House, 137 West Bar, Sheffield, S3 8PT

haus's office in Sheffield, at West Bar House, is rated 4.9 out of 5 across 478 reviews on two platforms, including 410 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

5.0 / 5

68

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Today is one of the happiest day of our life. Haus as made our dream of having a good and very affordable house to call a home,to raise our beautiful children and grow our family come to reality. Heater! Your professionalism was the best have ever gotten so far,your kindness, attention to details,emotional support professional advise was one of it kind,even when you are not available there are lot of hands to attend to our needs within minutes. From the first click of sending an enquire,to the firt phone call,you gave us a full package of outstanding professionals from mortgage advisor, Solicitor, surveyor,etc that help us through this process which made it seemless.Alll this were best service,within three months this one click gave us this wonderful home. Haus with your establishment I stand any day anytime come what may to the world,my family, colleague,friends Haus will be there first point of call to having a home and outstanding services. Thank you for giving us this excellent early Christmas present. Heater we adore you.

Adedoyin Β· 29 December 2023

Agent replied Β· 25 August 2024

We're delighted for you all, wishing you a very Merry Christmas and all the best for the future in your lovely new home.

5/5

Google

Fantastic company to deal with. David came to value our house, he explained what to expect and the position we need to be in to make our offers on new houses more favourable. When we found a house we wanted, Haus got our house on the market really quickly. Becky and Heather dealt with our sale, but most importantly were always available to guide on how to negotiate when bidding on houses. When we had formed a chain we found one solicitor was very slow, Becky kept nudging the chain forward to complete in around 10 weeks and be in our new home by Christmas. I would be happy to recommend Haus when moving home.

Tim Β· 29 December 2023

Agent replied Β· 25 August 2024

Thank you for your kind words.

5/5

Google

I have had a great experience with Haus, I highly recommend them. David valued the house, he was honest, very knowledgeable and helpful. Heather has been dealing with the sale of the house. She has kept in regular contact with me. Heather is so lovely to speak to, she is so helpful and has made the whole process really straightforward and smooth. The Haus website is great, so you can see who is viewing your house and read their feedback afterwards. We had a lot of viewings and a number of offers. It has been a really positive experience and if I sell again, I will definitely use Haus.

Kathryn Β· 29 December 2023

Agent replied Β· 25 August 2024

Thank you so much for your review, Kathryn, it's great to hear what a positive experience you have had.

5/5

Google

Today is one of the happiest day of our life. Haus as made our dream of having a good and very affordable house to call a home,to raise our beautiful children and grow our family come to reality. Heater! Your professionalism was the best have ever gotten so far,your kindness, attention to details,emotional support professional advise was one of it kind,even when you are not available there are lot of hands to attend to our needs within minutes. From the first click of sending an enquire,to the firt phone call,you gave us a full package of outstanding professionals from mortgage advisor, Solicitor, surveyor,etc that help us through this process which made it seemless.Alll this were best service,within three months this one click gave us this wonderful home. Haus with your establishment I stand any day anytime come what may to the world,my family, colleague,friends Haus will be there first point of call to having a home and outstanding services. Thank you for giving us this excellent early Christmas present. Heater we adore you.

Adedoyin Β· 26 December 2023

Agent replied Β· 25 December 2024

We're delighted for you all, wishing you a very Merry Christmas and all the best for the future in your lovely new home.

5/5

Google

First time selling a property and Haus were excellent from start to finish. David took the time to visit my home before I committed to an agent and they advertised my property well, making it look as appealing as possible with top photos taken. In the office, Josh was superb. He was friendly, efficient at responding to any questions I had and supportive when trying to chase up the solicitor. He really made the whole process less stressful. Only gripe is one of the solicitors they recommend, Graysons aren't great.

Dan Β· 26 December 2023

Agent replied Β· 25 December 2024

Thank you Dan, we really appreciate your review.

5/5

Google

We sold out house with Haus earlier in the year and were very pleased with the whole process. Heather kept us up to date regularly and was very quick to answer any queries we had. Everything went very smoothly and the sale went through surprisingly quickly, which I believe was down to Heather's hard work and great communication with all parties.

Lindsey Β· 18 November 2024

Agent replied Β· 9 December 2024

Hi Lindsey, thank you so much for taking the time to leave your review, it was lovely working with you and delighted to hear you're now settled in your new home.

5/5

Google

Helen has been incredible throughout the entire process of finding a flat. We went through multiple flats with Haus finding our perfect home - which is one that Helen actually recommended to us! Can’t thank you enough, brilliant customer service - highly recommend Haus 😊 …

Alysia Β· 23 May 2025

Agent replied Β· 16 April 2026

Hi Alysia, that's brilliant to hear, thanks so much for taking the time to leave your review. Enjoy your new home.

5/5

Google

James at Haus looked after our house valuation very efficiently. Once we had secured a sale Heather and her team kept us updated every step of the way making the whole transaction as quick and easy as possible. I would recommend Haus estate agents to my friends and family.

Anna Β· 16 April 2025

Agent replied Β· 16 April 2026

We loved your house Anna, thank you for your 5 star review.

5/5

Google

I sold my house in Walkley through Sheffield Haus and was really impressed with the whole experience. Selling a property in the past has always felt stressful for me, but this time it was very different. What stood out most was the clear and consistent communication I had with Heather. She kept me updated at every stage, making sure I always knew what was happening and what to expect next. That regular contact made the whole process feel much more manageable and far less overwhelming. The team handled the marketing and viewings smoothly, and I felt that everything was taken care of without me needing to chase. Heather in particular went above and beyond in the little things that make a big difference, things you wouldn’t usually expect from an estate agent. Overall, Sheffield Haus made what could have been a stressful sale feel straightforward and even positive. I’d happily recommend them to anyone looking to sell in Sheffield.

Lewis Β· 16 October 2025

Agent replied Β· 16 April 2026

Thank you for your lovely feedback, it was a pleasure to help sell your lovely home.

5/5

Google

We would thoroughly recommend Haus to anyone considering selling their house. From the first valuation meeting with James we were impressed with their professionalism and their approach to marketing the property. Our sales negotiator, Heather, was simply amazing. Her ability to provide calm and well considered advice throughout the process was invaluable. She kept us fully abreast of progress with potential buyers and was a huge support in pushing along the lawyers. Thank you very much to all at Haus.

Don Β· 16 October 2025

Agent replied Β· 16 April 2026

We loved marketing your beautiful home πŸ’›Thank you for your kind words, we really appreciate you taking the time to share your experience. …

5/5

Google

I have been absolutely delighted with the service that I have received from the team at Haus. My initial phone call to book a valuation really set the scene for what was to come. David Vaughan visited my property and provided a detailed, yet customer friendly sales valuation. David explained the current market, the benefits that my property would offer potential buyers plus some hints and tips on coming to market. The colleagues who took the photographs and provided the floor plan and Energy Performance Certificate were similarly very customer friendly and put me at ease. The house came to market on the exact timescale agreed and i benefitted from a great introductory chat with Heather Slater who was to be my main contact moving forward. Haus utilise a superb customer portal that provided me with a means to review updates 24/7 in addition to regular updates via telephone and email. I received multiple offers within a 10 days period. On agreeing the sale the process has been very slick with regular feedback provided and Julie Patrick provided additional support if Heather was unavailable. In addition David Vaughan kept in regular contact throughout the process. Haus provided me with a great pricing and marketing strategy and the whole sales process was managed with an exemplary degree of expertise. Great estate agents and even greater people to deal with. Thank You.

Mark Β· 30 October 2023

Agent replied Β· 25 August 2024

Hi Mark, thanks ever so much for taking the time to leave such a lovely review for the team, we really appreciate it. Best wishes for the future in your new home.

5/5

Google

I had a fantastic experience with Haus and the team was incredibly supportive and always available to answer any questions I had - especially Heather, who was a huge help throughout the process. I’d highly recommend them to anyone looking to buy a new home. Thank you, Haus!

Mary Β· 12 April 2025

Agent replied Β· 16 April 2026

Hi Mary, that's amazing to hear. Happy new home to you all :)

5/5

Google

I would recommend Haus 110%, They are extremely professional with attention to detail and full support all the way through what can be a stressful time. I couldn’t have done it without their amazing support. Thanks David, Heather and the team !!!

Wagg Β· 16 June 2025

Agent replied Β· 16 April 2026

Thank you so much for your review, amazing! We loved working with you and wish you all the best for the future. πŸ’› …

5/5

Google

We recently sold with Haus, and the whole team were fantastic from start to finish. James came and did our valuation and was extremely helpful, professional and friendly, just a really nice man! Heather was our lead estate agent throughout the process and she was brilliant. Really fantastic support and communication before, during and after every step. Heather made the process about as stress free as selling your home can be. Infinitely better than previous experiences we have had, and would one million percent use Haus again.

Tom Β· 30 September 2023

Agent replied Β· 25 August 2024

Thank you so much Tom, we hope you're all well and enjoying your new home.

5/5

Google

Haus was my state agent for the sale of my flat in the city centre. Their service was excellent, they helped setting the right price for it, and follow the whole sale process, from viewings to completion, with great and personeably care, commnication and customer service. Heather, the agent in charge of my flat, was attentive, professional, helpful and greatly contributed to a smooth sale. Nothing but kudos for this state agency. Highly recomended.

Carlos Β· 16 November 2025

Agent replied Β· 16 April 2026

Thanks so much Carlos πŸ™Œ …

5/5

Google

Josh was brilliant and responsive at all times in a quite stressful time as the seller was awkward to say the least, however the friendliness and promt action from Josh made the experience easier and ended up being a pleasure for us ! A great guy

Paul Β· 16 April 2025

Agent replied Β· 16 April 2026

Thanks for your review for Josh and the team.

5/5

Google

I needed to do a last minute move from London to Sheffield due to work. Mathew and Hellen were absolutely amazing in making my move as stress free as possible. Mathew managed to fix my appointment at the shortest notice and at my convenience And Hellen made the magic move, to have me the apartment 😊 she was always available for any questions and she became more like a friend than an agent. If I could give the two a 100 star review, I would. Thank you Mathew, Hellen and Haus team for everything..... I highly recommend πŸ‘Œ your services Emily

Kemunto Β· 26 August 2023

Agent replied Β· 25 August 2024

We were delighted to help you and wish you all the best for the future.

5/5

Google

I just collected the keys on a home purchase which took almost five months to complete but I could not have asked for a better estate agent in Heather to help support the process. Heather was extremely proactive in following up with me and the vendor and always keeping tabs on the progress. She was extremely quick in her work and turning around responses. More importantly she was very supportive and willing to chase the relevant parties to ensure we completed by the deadline. Thank you Heather for your support and I look forward to working with you and Haus Homes again in the future.

Pabilo Β· 26 August 2023

Agent replied Β· 25 August 2024

That's great to hear! Thank you for your kind words.

5/5

Google

Forget your preconceptions of estate agents. Haus really are different. I have recently sold my mothers house with them and all the team were very friendly and professional, and open and honest in all their dealings. The online portal makes such a difference as you can check everything that is happening with your sale. Many thanks to Josh who did an excellent job of keeping me informed every step of the way right through to completion. I have no hesitation in recommending them.

Sue Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you Sue, we really appreciate you taking the time to leave feedback.

5/5

Google

Haus were fantastic from start to finish when selling our property. They guided us through the process and explained everything in detail along the way. Our advisor, Mark, was absolutely fantastic. He kept us updated from viewings, to offers, to completion. Even with some issues along the way Mark chased everything to ensure a positive outcome. The last person I spoke to on the day of completion was not my solicitor but Mark, which I believe speaks in volumes. Thank you to Mark and everyone at Haus.

Mark Β· 26 August 2023

Agent replied Β· 25 August 2024

We really appreciate your feedback for Mark and the team. All the best for the future.

5/5

Google

From the moment we came across Haus Homes we knew they were the estate agents for us. Everyone who we've worked with has been so knowledgeable, understanding and professional. I want to give a special shout out to Olivia J who has been an absolute credit to the company and went above and beyond with the sale of our house. Olivia was an incredible support when we ran into major hurdles (just to be clear - this was no fault of Haus!) We are incredibly grateful and can't thank Haus Homes enough. You won't regret choosing them and it'll be plain sailing throughout. Best wishes A&R

Anna Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you Anna

5/5

Google

There are estate agents who are just bothered about connecting the seller and buyer, and the commission fees. Haus are different. Biggest strength of Haus is that they are approachable and spend time talking and listening to you. They do call back if they are busy. Olivia and her team have provided a personalised service which is a rarity given that they only charge the same commission as any other estate agents in the market. They are not shy of advising you on other matters/general advice on properties and areas too. Other companies including solicitors should learn customer service from Haus in this industry. I would thoroughly recommend Olivia and her team at Haus. Last but not the lease, Ian Appleyard has initiated the sale process and he resonates the above ethos equally.

V Β· 26 August 2023

Agent replied Β· 25 August 2024

That's brilliant to hear, thanks so much Vish.

5/5

Google

If you are looking sell in Sheffield, go with Haus; simple as that. They absolutely nailed the marketing and deserved every penny of their fees. From the initial consultations to the photography, listing, viewing management, sale negotiations through to completion they were absolutely spot on. We mainly dealt with David, Alison and Mark who were all fantastic throughout, but that is also extended to everyone else in the office who we were in contact with. Directly thanks to Haus we are now in a fantastic new home that we would not have been able to afford without their efforts. Thanks so much guys!

Rhys Β· 26 August 2023

Agent replied Β· 25 August 2024

Thank you Rhys, we really appreciate your feedback.

5/5

Google

We bought our first house through Haus back in 2017 when the company was only a few months old. They guided us through the whole process and made what could have been a daunting experience a breeze. When it came to selling, choosing our estate agent was easy. The whole team walked us through the process and were available 24/7 to support, providing regular updates along the way. We would highly recommend to anyone thinking of moving! And as luck would have it, we bought through Haus this time too. A special thanks to Mark, Josh and David for all that you've done for us. I hope things go from strength to strength for you!

James Β· 26 August 2023

Agent replied Β· 25 August 2024

Hi James, it was lovely to help you again & wish you every happiness in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haus's Google reviews

Questions about haus Sheffield

How many reviews does haus Sheffield have?

haus's Sheffield office has 478 reviews across two platforms: 410 on Google, 68 on Facebook.

What is haus Sheffield's rating?

haus Sheffield is rated 4.9 out of 5 across all 478 reviews, and 4.8 out of 5 on Google from 410 reviews.

Has haus won any awards?

Yes. In The Trusted Agent 2026 awards: haus, Sheffield won Gold.

Where is haus's Sheffield office?

haus Sheffield, West Bar House, 137 West Bar, Sheffield, S3 8PT.

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