Trusted Agent profile · Sheffield

haus Sheffield reviews

★★★★★ Excellent

478 reviews across 2 platforms

West Bar House, 137 West Bar, Sheffield, S3 8PT

haus's office in Sheffield, at West Bar House, is rated 4.9 out of 5 across 478 reviews on two platforms, including 410 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

5.0 / 5

68

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

When I was looking for an estate agent I was recommended to use Haus though a friend and this ended up being one of the best decision I made. Haus made the whole process of selling my property run much more smoothly than I do believe it would have, and in particular Olivia who was so friendly and approachable. She was continually warm and empathic throughout the experience. She always pick up my calls and emails promptly offering support and advise wherever needed. I would highly recommend Haus, I can’t thank them enough for their brilliant expertise!!!

Joanne · 26 August 2023

Agent replied · 25 August 2024

Thank you Joanne, we're delighted you had such a positive experience. Best wishes

5/5

Google

We recently sold our home and purchased our new home with Haus. It was a complicated and stressful process, taking almost 9 months with many twists and turns, but Haus were incredibly supportive and held our hands the entire way through. I initially chose Haus for our sale as I felt that they were the friendliest out of all the other estate agents I’d been in touch with, and I wasn’t wrong. Heather who managed our sale for us was incredibly friendly, reliable, helpful and did an amazing job at keeping us up to date with the entire process. Towards the end she was completely invaluable, coordinating with the entire chain, all the solicitors and estate agents to help us to complete, we honestly couldn’t have got through it without her help. We were also lucky enough to purchase our new home with Haus and Brad was also incredibly friendly and helpful throughout this process too. I would 100% recommend anyone to sell their home with Haus.

Sarah · 26 August 2023

Agent replied · 25 August 2024

Hi Sarah, it was lovely to help you again. We wish you all the best for the future in your fab new home.

5/5

Google

Excuse the pun but Haus really are streets ahead of other Estate Agents! We’ve bought and sold a few properties over recent years and our experience with Estate Agents has been mixed so we were sceptical of finding one that lived up to our expectations. However, from our initial meeting with David, who is one of the Directors at Haus, we felt that we were working with a team of people who would do their utmost to help sell our property and I’m pleased to say we were proved right! David took his time to explain the company ethos to us and he also listened to our needs and concerns. He also took great care writing a detailed description of the property, which was a welcome departure from other agents who seem fond of cutting and pasting generic descriptions. Haus use contractors for the marketing photo’s, which you pay extra for, but it is worth every penny because the photo’s are so important. We had the first viewing booked within 10 minutes of it going live on the website and 40 viewings later we ended up with some excellent offers. The next stage of negotiating and seeing the sale through to completion was handled by the incredible Olivia who made sure that we were kept up to date at every stage. She was efficient, extremely personable and very professional and we were never in doubt that she had our backs. She was absolutely instrumental in the sale going through so smoothly. Haus also use an online portal to log all the activity on a sale, which as a seller you have access to, and we found this incredibly useful. Olivia and the rest of the team were diligent in keeping it up to date and logging every interaction so this meant we didn’t constantly have to call for updates. Selling a house can be a fraught and stressful time and we have had some experiences that have made us question why anyone would ever sell a property but Haus have restored our faith that there is a better way of doing it. We certainly won’t be using anyone but Haus again.

Karen · 26 August 2023

Agent replied · 25 August 2024

Thank you Karen, we appreciate you taking the time to leave such a lovely review for the service you received from the team

5/5

Google

Haus are an amazing team to work with! We worked closely with Claire and Heather but had contact with others at Haus, and everyone was incredibly helpful and made selling our house an easy process. We were eager to get our house sold and Claire worked hard to push things ahead for us. The entire process was clear from beginning to end. Haus made the selling process as efficient as possible (the online portal is great) whilst being mindful of individual requirements / needs. They work with some excellent third parties (photographers and energy assessors) and the entire experience was positive. Thanks to Claire, Heather and the Haus team for helping us get to in our dream home before Christmas! We would not hesitate to use them again and have already recommended them to others.

Megan · 26 August 2023

Agent replied · 25 August 2024

Thanks ever so much Megan for your feedback, we loved your home! All the best for the future.

5/5

Google

There's a reason Haus do so much business in Sheffield - they really are that good. Having had several local agents out to value our property, Haus were by far and away the most approachable, honest and professional. We've had a fairly tumultuous sales journey - through no fault of the folks at Haus - and the team have been fantastic at keeping us up to date and giving us honest & clear feedback. Particular thanks to Heather Slater and David Vaughan for their time, support and advice. We're really glad we made the choice to work with Haus and would use them again in a heartbeat.

James · 26 August 2023

Agent replied · 25 August 2024

Thank you so much James, we really appreciate the time you've taken to leave your feedback. It's been lovely working with you & we wish you all the very best for the future.

5/5

Google

Just a quick “thank you” re your fabulous service with the marketing and sale of my residential property. Dealing with estate agents can be a stressful business - not with Haus! I was kept up to date at all times and never had to chase anything up. Special mention to Bradley, who kept the online portal updated weekly re the latest news from both sides solicitors. There were times when I found out more about what was happening in the chain via the Haus portal than I did via my solicitor’s portal (and the solicitors were good too)! Everyone I dealt with at Haus, at each stage of the process, were friendly and professional. I’ve recommended Haus to several people already.

Clare · 26 August 2023

Agent replied · 25 August 2024

Thank you for your fabulous feedback!

5/5

Google

I cannot express enough how happy we are with the service we received while purchasing our new home through Haus. Our agent Olivia was incredibly knowledgeable, approachable and where it really mattered, she was proactive and on the case to help chase the appropriate people to complete the sale. Which honestly I don’t think would have gone through without her emails and telephone calls to the right people. She helped us land the house of our dreams and we are so grateful for her incredible service! A*****

Amy · 26 August 2023

Agent replied · 25 August 2024

That's great to hear, thank you for your review.

5/5

Google

Purchased my new property through Haus and I was very impressed with how Julie handled the whole chain, despite setbacks and delays with my own sale. Julie was very proactive in providing updates to both myself and the vendor and helped to keep both sides calm and well informed at every step of the process. I would absolutely use Haus again to purchase and also sell in the future. Thank you very much for a great service!

Jasmine · 30 October 2023

Agent replied · 25 August 2024

Thanks for your review Jasmine, wishing you all the best for the future in your new home.

5/5

Google

Haus were quick to react when i wanted to put my home up for sale. Using their recent local knowledge of my street they were able to secure a very quick and good deal for my property for a delighted family. After the sale, Mark was constantly giving updates and advice on what would happen, what i needed to do and when, as I was unsure of the whole process. would 100% recommend them to anyone selling their property.

Chris · 26 August 2023

Agent replied · 25 August 2024

Thank you for your review, Chris, we really appreciate your feedback. Thank you for selling your home with haus.

5/5

Google

I can't recommend Haus highly enough, they have just nursed through a very difficult sale for us, calling with updates every week for months. Also on the selling side, they send a professional photographer unilke many who just take snaps on phones. This showcases the property to the highest standard and gets people through the door to view.

Sally · 16 March 2026

Agent replied · 16 April 2026

Hi Sally, thanks ever so much for your feedback, it's great to hear you had such a positive experience.

5/5

Google

The team at Haus are nothing but friendly and helpful. My property sale was a nightmare thanks to solicitors, and was delayed a month. The team at Haus, especially Heather, were brilliantly helpful and made it as easy as it could be from their end. She made sure myself and my buyer were up to date and did all they could to get information back and forth, as well as helping with communications with solicitors. Massive thank you!

Mac · 26 August 2023

Agent replied · 25 August 2024

Dear Mac, thank you so much for your review. We hope you are now happy and settled in your lovely new home.

5/5

Google

I couldn't be more grateful for Haus and all their fantastic support, advice and professionalism throughout the sale of my property. This is the third time I have worked with Haus, selling twice with them and once as a buyer, I could not recommend Haus highly enough. I worked with numerous members of the team, but Heather more closely. Both the team and Heather were endlessly professional, friendly, approachable and offered excellent guidance. Thank you all.

Chloe · 30 September 2023

Agent replied · 25 August 2024

It was lovely to work with you again, Chloe. Sending you our best wishes for the future.

5/5

Google

Haus acted for me on the sale of an apartment. They were thoroughly professional and friendly throughout, securing a good price in a short space of time and managing the sale process through to a speedy conclusion. I was particularly impressed with their online portal which gave me full visibility of all viewings, prospective purchaser feedback on the property and updates on offers made. I can not recommend Haus highly enough

Steve · 16 November 2025

Agent replied · 16 April 2026

Thanks for sharing your experience 👍 …

5/5

Google

Olivia was the agent of the house we were buying in Sheffield. She was excellent at communicating with our estate agent and our solicitors. She was supportive, approachable and always answered our emails promptly. Olivia is knowledgeable and her experience shined through when guiding us through the next steps. Thank you Olivia for driving forward the sale and supporting us. I would strongly recommend Olivia and Haus when purchasing/ selling a property.

Claire · 29 December 2023

Agent replied · 25 August 2024

We're delighted to hear you've had such a positive experience when buying your home. Best wishes.

5/5

Google

Haus...what a team! Wonderful from start to finish. Our property was sold professionally and courteously. Thank you so much to Mark, Ian, Keeley, Julie, and all the team. A special mention goes to Heather who looked after our sale, and us, so expertly and with such warmth. Weekends, evenings.....nothing was too much trouble. Would use again in a heartbeat! Thanks again from Vanessa and family xx

Vanessa · 27 April 2024

Agent replied · 25 August 2024

Thank you so much, Vanessa, it was lovely to help sell such a lovely property.

5/5

Google

We highly recommend Haus. Heather supported the sale of our house- she was absolutely brilliant! Always available to chat when we had questions, had helpful and informed answers to questions, chased things before we even thought about it and was always happy to help! The wider team at Haus were also amazing because they got our house photographed and on the market within 5 days of us calling them up asking them to be our estate agent. The photos were excellent we thought they made the house really stand out on Rightmove. We also really appreciated the accessibility and transparency of the online system which documented the progress of the interest in our house, viewing bookings, and then the details of the sale of the house. We’re very grateful to the team!!

Louisa · 4 August 2025

Agent replied · 16 April 2026

That's fantastic to hear, thank you so much for your comments for Heather and the team 💛 …

5/5

Google

Wonderful experience with HAUS Homes! Matthew was great over the phone with rescheduling our viewing appointment after we ran into some trouble and couldn't make our time. Helen was amazing and so friendly, she provided us with all the useful information and was very responsive to any queries we had. We are grateful for the fantastic service! My partner and I picked up our keys to our new home today and we are very excited!

Yumi · 26 August 2023

Agent replied · 25 August 2024

Thank you for your feedback, it's great to hear you have had such a positive experience with our lettings team.

5/5

Google

We have bought 2 houses and sold 2 houses through Haus and it has always been a good experience. We have been kept updated well and I never felt like I was having to chase Haus up like I have another estate agents. For our recent sale and purchase, Heather and Josh were friendly and helpful. Thanks a lot!

Victoria · 26 July 2024

Agent replied · 25 August 2024

Hi Victoria, it was lovely to help you again. We hope you are enjoying your lovely new home. All the best for the future. Kind regards Heather & Josh

5/5

Google

We have just completed the sale of our parents' property through Haus. From start to finish we have had great service from the team. We met David when he came to value the property and it was an easy decision to choose this Estate Agent. Polite, friendly and professional, he gave good advice on pricing the property. Josh has been our property consultant throughout the process. The sale definitely presented us with a number of challenges along the way. Josh was fantastic at guiding us through these obstacles and we felt he always had our best interests at heart. He was very proactive in chasing things up with the buyer's solicitor and always kept us informed by phone or email. It has been a pleasure dealing with Josh. Thank you. I wouldn't hesitate to recommend Haus.

Catherine · 4 January 2025

5/5

Google

Very professional but with a human touch! Buying and selling your home is super stressful and the team at Haus managed to keep me sane during the process. They gave a fair valuation on my property and negotiated a decent offer. They were also selling the house I was buying which kept things simple. I would highly recommend you check them out if you are thinking about selling.

Carolyn · 16 November 2025

Agent replied · 16 April 2026

Thank you for your warm words, it was lovely helping you with your sale and purchase.💛 …

5/5

Google

Can’t fault Haus on our recent house move, we were updated regularly from start to finish. Maddy was absolutely brilliant!

Tracey · 16 November 2025

Agent replied · 16 April 2026

We love Maddy too! Thanks so much for your feedback 💛 …

5/5

Google

Haus were great the whole way through! Thanks Josh and the team for helping me find a lovely first home.

Sebastien · 16 November 2025

Agent replied · 16 April 2026

Thanks for your kind words 👍 …

5/5

Google

Highly recommend. We asked for a valuation with a view to selling. We were visited by James who arrived on time, was very knowledgeable friendly and gave good advice. We ultimately decided not to sell at this time due to to the valuation given, but I appreciated his honest and justified opinion that was backed d up with good information. Clearly James has good market knowledge and its great to see a knowledgeable estate agent with integrity. I also found James's colleagues at Haus a pleasure to deal with when arranging the viewing.

Duncan · 16 July 2025

Agent replied · 16 April 2026

Thank you for your review Duncan, we would love to help you in the future when you are ready to sell your property.

5/5

Google

If I could give 10 stars I would. Outstanding service from our first contact to completion. David’s advice and help marketing our property was invaluable. This was followed by Heather’s tenacity and dogged determination in dealing with one set of difficult solicitors meant we managed to get the deal done quickly. Without Heathers diligence we would still be struggling. The whole team are friendly, helpful and professional.

Caroline · 16 November 2025

Agent replied · 16 April 2026

We'd love to see 10 stars too!! Thanks so much Caroline, we're delighted that the sale has now exchanged. It's been lovely working with you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haus's Google reviews

Questions about haus Sheffield

How many reviews does haus Sheffield have?

haus's Sheffield office has 478 reviews across two platforms: 410 on Google, 68 on Facebook.

What is haus Sheffield's rating?

haus Sheffield is rated 4.9 out of 5 across all 478 reviews, and 4.8 out of 5 on Google from 410 reviews.

Has haus won any awards?

Yes. In The Trusted Agent 2026 awards: haus, Sheffield won Gold.

Where is haus's Sheffield office?

haus Sheffield, West Bar House, 137 West Bar, Sheffield, S3 8PT.

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