Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service received from Josh at Haus has been first class. I have been purchasing a property and he has kept me fully up to date with the chain, responded to enquiries quickly and guided me through the process. My solicitor has been absolutely terrible and Josh has done everything possible to keep all parties fully informed. The sale has now gone through and I don’t ,t think this would have happened if Josh hadn’t been so motivated to chase everyone. When I sell a property I will definitely use Haus. Thanks Josh 👏🏻PositiveResponsiveness, Professionalism
Julia · 26 August 2022
Agent replied · 25 August 2024
Dear Julia, what a lovely review, thank you so much for your feedback for Josh. We'd love to help you again in the future.
Best wishes,
haus
★★★★★ 5/5
GoogleThe team at Haus were fantastic, both a few years ago when i bought a property, and very recently when i also sold one. I can't recommend them highly enough. Selling a property can be a complex proposition at times but Haus, and in-particular the amazing Olivia, were there every step of the way. I can't say enough about Olivia's commitment, focus and knowledge, at every stage of the process. I felt like i had a true ally in ensuring the sale went as smoothly as possible - she went above & beyond (you hear this often in these kinds of reviews, but i can't stress enough how important she was to the whole experience). Thank you Olivia and all at Haus.PositiveResponsiveness, Professionalism, Value
Scones · 26 August 2022
Agent replied · 25 August 2024
We were delighted to help with the sale of your property and it was lovely to work with you again. All the best for the year ahead.
★★★★★ 5/5
GoogleWe cannot thank Heather and the team at Haus enough for the support and guidance they provided during the process of selling our house.
The adverts and photographs were really professional compared to other agents and it was clear Haus cared about our property and showing it off!
Heather was always on hand when we needed her and did a lot of chasing to ensure our sale actually progressed to exchange and completion.
The whole experience from start to finish has been as smooth as the team at Haus could have made it.PositiveResponsiveness, Quality, Professionalism
Chris · 26 August 2022
Agent replied · 25 August 2024
Dear Chris, thank you so much for your kind comments, we're pleased everything has now completed for you. All the best for the future & wishing you every happiness in your new home.
★★★★★ 5/5
GoogleWe received an excellent service from Haus despite Haus not being our estate agents. Olivia supported us to move the sale along and ensured other parties were aware our issue was stuck with our solicitors who gave a very poor quality service. Olivia promptly returned calls and kept us up to date, Haus colleagues were very helpful in Olivia's absence giving the impression of a strong team approach. I genuinely believe we would still be waiting on our solicitor had it not been for Olivia's professional approach. We are very happy in our new home, thank you Haus and especially Olivia!
Adele · 26 August 2022
Agent replied · 25 August 2024
Hi Adele, we really appreciate your kind comments. We hope you are enjoying your new home.
★★★★★ 5/5
GoogleHaus were BRILLIANT but - - this was a family probate sale so as the house was empty and needed updating, we had lots of early offers for quick purchase - we accepted one - then lost the purchaser who messed Haus around - so Haus got on the case - found new purchaser - kept me updated and completing today....Yippee - At a very early stage, Haus were so positive, gave me access to an online system and the information from this was excellent - no need to pester Haus with telephone calls. However from the beginning Haus always kept me up to date with progress by email as well with daily offers, current position, bad news as well as good news as i would have expected. Olivia in sales was so positive and very easy to deal with, it kept me confident as well. Alison in marketing and the rest of the team did a great job and were always quick to respond, and ultimately Haus achieved the required sale price. I would add that Ian Appleyard the Director/Surveyor was informative and down to earth with early price expectations but we got the required outcome in any event. So as Haus more than met my own expectations, I would fully recommend them if you want a professional, experienced and very on the ball agent working in your best interest - well done Haus.
Roger · 26 August 2022
Agent replied · 25 August 2024
Thank you for your review Roger,
★★★★★ 5/5
GoogleDealing with Haus Homes was the only experience that was enjoyable when buying a house.
The Haus Homes team, and in particular Olivia, went above and beyond making sure the purchase of our first home proceeded and didn't fall through. Even when every part of the chain was stalling, Olivia would always share relevant information making sure we were aware of every situation, would go out of her way to help and always provide us with valuable advice.
100% would recommend and when it comes to selling our property, we will be using Haus Homes.
James & Laura
James · 26 August 2022
Agent replied · 25 August 2024
Thank you James, it's great to hear you have had such a positive experience. All the best for the future.
★★★★★ 5/5
GoogleWhere to begin with Haus? Our house purchase and sale took close to a year to complete. During that time Haus were fabulous in terms of keeping us informed and motivated to keep going. I cannot fault their professionalism even when I had sent countless emails trying desperately to get things sorted and clarified and must have tried their patience!
The whole process was much more stressful than I imagined it would be, I genuinely credit Haus for the fact we completed at all: Brad in particular went above and beyond helping to liaise with solicitors, estate agents and other people in the chain to get it resolved.
I can’t thank them enough or recommend them enough; I’m so very glad we decided to sell with them and would (and have) encourage others to follow suit. What you’ll get is a dedicated start to finish professional service with people who genuinely care, when we finally completed everyone was thrilled for us which made all the difference. Everyone we spoke to throughout the whole saga was reassuring and did what they said they were going to do. Phone calls were returned promptly and emails responded to in a similar fashion. That made a massive difference as someone who was working full time as did the use of the online portal which made managing viewings and offers easier. They also made some excellent recommendations which led to us having an excellent broker and surveyor who really helped us.
I don’t have enough words to explain how impressed I am but suffice to say picking Haus is one of the best things we did. They’re amazing at what they do.
Deborah · 26 August 2022
Agent replied · 25 August 2024
Deborah, thank you so much for your feedback for Brad and the team, we're thrilled that you were thrilled! Wishing you all the best for the future.
★★★★★ 5/5
GoogleWhat a fantastic experience I had with Haus I couldn't have asked for more. I have just sold my Dad's house to pay for his care home fees with Haus. Living 120 miles away made a difficult job even more difficult. However, the team at Haus were fantastic, Claire my valuer said they would look after me and they certainly did, they took care of everything with the utmost professionalism and care. Keeley did a fantastic job of the viewings, the house was sold within a week. Steph my negotiator was fantastic. Nothing was too much trouble. Follow ups were done without the need to ask and the customer portal is fabulous. It allows you to see everything that has been and is being done. I cannot recommend Haus highly enough. To the whole team I am so very grateful to you, thank you for an amazing job.
Sandy · 13 May 2025
Agent replied · 16 April 2026
Fabulous, thanks so much for your feedback for our lovely hausmates.
★★★★★ 5/5
GoogleWe recently had the unhappy task of selling our parents’ home and chose Haus to help us. From start to finish we have been very impressed with the whole team, who made the process very smooth - communication, via the portal and phone calls, has been brilliant and we are happy to highly recommend Haus. Particular thanks to Olivia Jones for her professional, friendly approach to the task!
Sarah · 26 August 2023
Agent replied · 25 August 2024
Thank you for your review Sarah, we really appreciate your kind words.
★★★★★ 5/5
GoogleWe have had a fantastic experience with Haus. They have made what has previously been a stressful experience completely stress free. The letting agent Helen was fantastic, was prompt with communication and happily answered any of our questions. I have rented a couple of times in Sheffield and Haus have made the process smoother than any other letting offices I've experienced. Could not recommend enough.
Bethany · 30 October 2023
Agent replied · 25 August 2024
Hi Bethany, thank you so much for leaving such a lovely review for Helen. It's lovely to hear how we have stood out from other lettings agents you've worked with before, thanks for sharing your experience
★★★★★ 1/5
GoogleThe company would not market my property and it was obviously because it was of relatively small value. Said that it was unsellable and at the same time told me to go to other estate agents? I found the staff insincere and only interested in making money.
Martin · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that you felt disappointed by your experience with us.
I would like to reassure you that we market properties across a wide range of values, and a property’s price is never a reason for us to decline instructions. Our intention is always to provide honest and transparent advice based on current market conditions and the circumstances. If our comments regarding the potential saleability of your property came across as dismissive or discouraging, I sincerely apologise, that was certainly not our intention.
When we suggest speaking with other estate agents, it is never to turn business away, but rather to ensure that you receive the best possible support and perspective for your circumstances. Different agencies sometimes adopt different marketing approaches, and we want clients to feel confident they are choosing the right fit.
I’m also sorry to hear that you felt our team was insincere. We take pride in offering straightforward advice and acting in our clients’ best interests at all times. Your comments are important to us, and we will reflect on them carefully.
David Vaughan
★★★★★ 5/5
GoogleMy experience with Haus was brilliant, especially considering this is the first time I am moving somewhere on my own. Helen was so friendly, and made the whole process as stress-free as possible. They were especially helpful and quick at replying to any queries I had. Also, they were transparent with any issues the building had, which gave me confidence as a client. Thank you so much!
Jordan · 26 August 2023
Agent replied · 25 August 2024
We're delighted to hear your feedback about the service from our lettings team.
★★★★★ 5/5
GoogleSelling a house is such a stressful experience especially if you are doing it from abroad. However, this was not the case for me as Haus Estate Agents especially Becky Ramsden made the whole process so easy. I can see why they were recommended to me and I am happy to recommend them to everyone too.
Sally · 27 April 2024
Agent replied · 25 August 2024
Thanks for your special mention for Becky.
★★★★★ 5/5
GoogleI am extremely impressed with the HAUS team and the service they provided. As a landlord, it’s essentially to have a professional agency managing properties and HAUS exceeded my expectations.
The team are efficient and communicative and always go the extra mile to ensure myself and our tenants receive a brilliant service. The level of care and attention gives me the confidence that my property is in safe hands.
I highly recommend HAUS to any landlord looking for a reliable letting agency in Sheffield.
Harvey · 16 April 2025
Agent replied · 16 April 2026
Thank you Harvey
★★★★★ 5/5
GoogleTypically you speak to several estate agents when deciding to sell your house. We went with Haus as David was honest, pragmatic, and knowledgeable about the market, and clearly had a huge amount of experience. Then, onto dealing with Olivia, who eventually handled both our sale and purchase. Proactive, enagaging, and helpful, she made the whole experience fantastic. Highly recommend Haus.
Alex · 29 December 2023
Agent replied · 25 August 2024
That's great to hear Alex, thank you for taking the time to leave your review.
★★★★★ 5/5
GoogleReally professional and friendly service from evaluation to completion. Once our house was on the market we were given one person to contact, which made things easier. The online portal made the booking for viewing and offers so much easier especially when your working. A special thank you to Olivia who went above and beyond, and got us through the whole process of selling your house.
Alice · 26 August 2023
Agent replied · 25 August 2024
Thank you Alice, that's wonderful to hear. We appreciate your feedback.
★★★★★ 5/5
GoogleHaus and Heather were really friendly, prompt and helpful throughout the house buying process from the first call through to completion.
Bryony · 16 August 2025
Agent replied · 16 April 2026
Hi Bryony, thank you so much for taking the time to leave a review for us 💛 …
★★★★★ 5/5
GoogleWe have just moved into an apartment that we have rented via Haus. I am both surprised and delighted by the professional, friendly and very efficient way in which Jack, Emma and the team handled every aspect of the process from viewing to completion. This has completely changed my opinion of estate agents!
Steve · 27 May 2024
Agent replied · 25 August 2024
Thank you Steve!
★★★★★ 5/5
GoogleWe worked with David and the HAUS team to sell a property. They were excellent from start to completion. From valuation, viewings and the steps to sale closure the HAUS team are friendly, informative and professional about the process. Out of hours you have instant viewing feedback and bids received on their portal. Highly recommend HAUS if you are looking to sell a property.
Chris · 30 September 2023
Agent replied · 25 August 2024
Thank you for your review Chris. We wish you all the best for the future.
Best wishes, David and the team at haus.
★★★★★ 5/5
GoogleHelen, Emma and the team provided an absolutely invaluable service in letting our property after we had struggled to find a tenant ourselves.
They were communicative and clear throughout, giving honest, expert advice and making the whole process extremely straightforward.
I would happily recommend them to anyone looking for lettings services.
Thomas · 26 June 2024
Agent replied · 25 August 2024
Thanks so much for your review for our Lettings team.
★★★★★ 5/5
GoogleFrom the outset the Haus team were very professional and so helpful. Their knowledge and expertise shone through at every stage of the sale. Communication was excellent with regular updates on the phone and all information confirmed on the on line portal. A big thank you to Olivia and her team for their support and advice. I have no hesitation in recommending Haus, great job.
Kevan · 26 August 2023
Agent replied · 25 August 2024
Thank you Kevan, we appreciate your kind words.
★★★★★ 5/5
GoogleJust sold my house through Haus. All the team were incredibly helpful throughout. David was very helpful when he came out to value the house and explained the best way to market the property. Excellent communication from Olivia who gave regular updates throughout the process and chased other estate agents and solicitors involved in the chain. Would highly recommend, thanks for everything!
Jack · 30 October 2023
Agent replied · 25 August 2024
Thank you Jack, it was lovely to help sell your home. We hope you're settled in your new pad now!
★★★★★ 5/5
GoogleI want to say big thank you to Jack, Helen and Emma, what an amazing team! Great experience, everyone was very helpful, kind and professional. Haus is definitely the best estate agent in Sheffield, and I would recommend them to everyone!
Martyn2208 · 18 November 2024
Agent replied · 9 December 2024
Thanks so much for your amazing review :)
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish! Heather and the team made selling our property a breeze. Highly recommend!!!
Jo · 16 August 2025
Agent replied · 16 April 2026
That's AMAZING to hear, thanks for your review Jo 💛 …
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