Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe just moved into our first home which we purchased through Haus and had an excellent experience working with Heather.
Whilst we did experience some long delays due to our sellers, Heather and Haus were very supportive and helpful in mitigating these as much as possible. As first time buyers who had dealt with some awful, rude estate agents with other properties we offered on, we were pleasantly surprised with the great treatment from Haus. We always felt like they were acting in our interest as buyers, and not exclusively focused on the sellers interests to make it as smooth a process as possible for everyone involved.
We are over the moon with our house and have no plans to sell anytime soon, if we do ever sell we will definitely consider using Haus. Highly recommend for anyone currently looking to buy or sell a property!
Jessica · 3 December 2024
★★★★★ 5/5
FacebookHaus have been amazing in helping us with the process of buying our first home. Olivia was extremely friendly and always available to help and do whatever was needed to make it a great experience. Would definitely recommend. Thankyou to Haus and Olivia for a very pleasant house buying experience!
Tom · 11 February 2019
Agent replied · 22 February 2025
Hi Tom, thank you so much for leaving such a lovely review. We wish you all the very best for the future.
★★★★★ 5/5
GoogleHaus were excellent in particular Mark who handled the sale in a very professional way. It was a pleasure to deal with him and in fact the house sale was much easier than we could have anticipated and Mark realised an excellent outcome.
We really felt that we could trust and rely on Mark, he kept us very well informed and handled the whole negotiating situation in a very respectful way.
All our queries were dealt with in a very pleasant and reassuring way and nothing seemed like too much trouble.
The online portal was a very useful and time saving tool, this sets Haus apart from other agents, in addition their opening hours make them much more accessible than other agents.
There was nothing we could suggest that Haus could have improved upon.
We would fully recommend Haus not just for the outstanding service but also their fees. Thank you Mark and Haus.
Clare · 13 January 2020
★★★★★ 5/5
GoogleHeather and David and indeed everyone we have met from the Haus Homes team have managed the sale of our home in the best possible way. First of all they really listened to what it was that we wanted to achieve from selling our house of 36 years. They shared loads of advice and tips all of which turned out to be really sensible. At every stage Heather and David have made us feel very comfortable and remaining in control of the process. The way they presented our house made us feel very proud. The result: within two weeks we had fifteen viewing appointments, six immediate offers and a then a final offer we are very happy with! Thank you Heather, David and everyone in the Haus Homes team, you are Fab!
Ian · 13 January 2020
★★★★★ 5/5
FacebookI’d highly recommend Haus to anyone looking to sell a property. The service they provided us has been fantastic from start to finish. Each member of staff we dealt with was completely on the ball and very dedicated to our sale. They made the whole process very easy, and we sold above asking price so we couldn’t be happier! The online sellers portal is fantastic, it made keeping track of viewings and offers so easy, without the need for constant phone calls. The fees were competitive with other local agents, but their availability out of normal business hours was what stood out for us. A special thank you to Julie, who really helped push our sale through with the solicitors in the final few days, she saved us a lot of time and stress and we are very grateful!
Alice · 16 December 2019
★★★★★ 5/5
FacebookThank you so much to Olivia & all the Haus team for making our first house purchase as stress free as possible. There were many occasions where Haus (Olivia) was our only reliable point of contact to keep us updated on developments and were honest and realistic throughout the whole process. I was always greeted with kindness & professionalism whether that was via email or phone calls. If I were to move again in the future I would 100% use Haus and would actively look for houses for sale with Haus, also. I would also 100% recommend to new or experienced buyers/sellers. Thank you again, you guys were amazing!
Ellie · 30 October 2019
★★★★★ 5/5
FacebookWe are in the process of buying a property through Haus and cannot thank Heather enough for her time, persistence and diligence throughout the sale and pushing for our exchange date. We are in a large chain and communication between the solicitors hasn’t been great to say the least. We exchanged yesterday and I can confidently say without Heather chasing, this would not of happened. Thank you for you all your help!
Suzanne · 28 August 2021
★★★★★ 5/5
GoogleA fantastic, responsive, kind and helpful team, so helpful and professional when we arranged a viewing. What an amazing new addition to Chesterfield.
Ellis · 3 September 2025
Agent replied · 9 September 2025
Hi Ellis, that's brilliant to hear, thank you! We'll look forward to helping you find your new home.
★★★★★ 5/5
GoogleOur sale has just gone through. Haus' service was faultless - we were delighted with them, really couldn't have asked for more and all at a very reasonable cost. They were extremely supportive and proactive throughout with us never having to push them to chase matters. Special thanks to our main contacts, David Vaughan and Josh Trigg.
Chris · 27 May 2024
Agent replied · 25 August 2024
That's great to hear, thanks Chris.
★★★★★ 5/5
FacebookWe sold our house with Haus. Ian, Olivia and the team were fantastic. An organised and efficient team, they made viewings very easy and were great at helping us find the right buyer for our house. They also went above and beyond advising on our onward purchase & helping us navigate the various stresses of moving house. When selecting an estate agent, I was tempted to go with one of the online agents, but I'm really glad we chose Haus.
Jonathan · 26 February 2019
★★★★★ 5/5
GoogleWe recently purchased a home through Haus and had a really good experience. Most of our communications were with Olivia and she was both friendly and extremely professional. We absolutely love our new property and have no plans to move again in the near future. If we were to, using Haus to sell for us would be a clear choice.
Andrew · 28 March 2024
Agent replied · 25 August 2024
Thank you Andrew, we do appreciate your kind words.
★★★★★ 5/5
GoogleHaus are incredibly professional and David Vaughn a real gent. All aspects of my house sale were handled with the utmost care from photos to managing sale through to completion. Excellent. Thank you Haus team.
Ian · 16 April 2025
Agent replied · 16 April 2026
Thank you so much Ian, we really appreciate your feedback
★★★★★ 5/5
GoogleHaus team were very professional. Communication and follow up very good and kept us regularly updated. Our house sale was a smooth process. We particularly liked being able to check on the portal at any time. Haus did all our show rounds without additional cost, and was much appreciated.
Thank you Haus team.
Sue · 26 July 2024
Agent replied · 25 August 2024
Thank you for your feedback, Sue.
★★★★★ 5/5
GoogleEveryone who I had contact with throughout the process of selling our house was fantastic. David, who came to chat with me about the company and how they could represent us was personable and friendly. The marketing / photography for our brochure was extremely professional and well presented - and the ladies who came round were so encouraging and kind whilst I scrambled to try and make the house 'look presentable' :)
Olivia (absolute god send), who dealt with every single one of my queries (and there were many) could not have been more accommodating. She went far beyond the call of duty on several occasions to help me, especially towards the latter end of the selling process where we were in the chain. I underestimated the level of stress that this adds to life in general and I honestly can not express enough how wonderful, reassuring, organised and proactive she has been. Thank you all so much and I 100% recommend using Haus for any property dealings, I certainly will do again.
Louisa · 26 August 2022
Agent replied · 25 August 2024
What a wonderful review, we're so pleased to hear you were happy with the service from the team.
★★★★★ 5/5
GoogleWe sold our home in Sheffield with Haus. They were supportive and helpful throughout the process and always responded rapidly to emails or phonecalls. We would thoroughly recommend Haus and their services.
Nick · 16 May 2025
Agent replied · 16 April 2026
That's brilliant Nick, thanks so much for your review. All the best to you in your new home.
★★★★★ 5/5
FacebookI would just like to say what an amazing service Haus provide. We have just completed on our house move and the experience with Haus has been excellent. The support from David, Heather and the Haus team has been a fresh change to the usual estate agent experience. They advised on the pricing and the reasons behind this due to the way that people search for properties on Rightmove which I feel resulted in returning us a great price for our house. The way that the viewings and feed back was managed by Heather was also first class and with the back up of their on-line portal which allowed us to keep track of all the viewings and feed back with out have to take numerous calls while at work was a great help. If you are considering selling give Haus a call as I am sure you will be very pleased with the outcome. Keep up the good work.
David · 15 August 2018
★★★★★ 5/5
GoogleExcellent service from start to finish, everyone in the team at Haus were fantastic!
Sarah · 16 November 2025
Agent replied · 16 April 2026
That's great to hear, thanks so much for your feedback, Sarah 💛 …
★★★★★ 5/5
FacebookFrom valuation to sale, we have been nothing but impressed with the service Haus have given us. They are so professional and thorough, but even better than that, they are genuine, real people, who really care about their clients. So different to any other estate agents we have experienced! Being a small team, their approach is very personal - we loved the regular updates we received by phone or through the online vendor portal.
The marketing and effort to sell our property was exceptional - so much so the process was complete within 10 days! We can't thank Ian and Heather enough for all their hard work and have been busy recommending them to friends and family.
Laura · 8 June 2017
★★★★★ 1/5
GoogleAbsolutely disgusted... I went to go view a property to rent only to turn up a couple minutes late and find out that the agent Jack left the property and didn't wait or even call me to see where I was... this was after I had a call from them to confirm I was still attending which ofcourse I was.
Nathan · 13 June 2025
★★★★★ 5/5
GoogleI chose to use Haus for the marketing and ongoing management of a rental property in Sheffield and I cannot fault the service from Helen and Matthew. The standard of their work, attention to detail, professionalism and communication have been outstanding and has led to me using them for my own personal property needs. I hope to do more business with them and Haus in the future.
George · 26 August 2023
Agent replied · 25 August 2024
Thank you for your feedback for the service you received for our lettings team.
★★★★★ 5/5
GoogleWe had the pleasure of dealing with both David initially and then Olivia during our recent move. We found them not only to be highly professional and knowledgeable, but to have excellent communication skills in what can be a stressful time. IU would not hesitate in using the services of Haus again. Thanks so much for all you did for us.
Matt · 29 December 2023
Agent replied · 25 August 2024
Thank you for taking the time to leave your feedback for the service you've received. Wishing you all the best for the future.
★★★★★ 5/5
GoogleOne of the best and most responsible estate agents in Sheffield.
Thanks for being good
Ehsan · 16 October 2025
Agent replied · 16 April 2026
We wish you all the best in your lovely new home!
★★★★★ 5/5
GoogleA brilliant buying experience from start to finish. The staff at Haus Homes were so friendly and helpful. Me and my partner felt very well looked after as first time buyers. Olivia was always available to answer any questions we had. I cannot recommend Haus Homes more highly! They are lovely and we would definitely recommend them to our friends and family. Thank you so much Olivia and all the team! Larissa and Luke xx
Larissa · 10 November 2019
★★★★★ 5/5
GoogleThe best estate agents in Sheffield if you want a customer focused, professional, friendly, experienced estate agent, I cannot recommend them highly enough. We have been very impressed with their level of care and the first class service we have received.
Gail · 2 December 2024
Agent replied · 9 December 2024
Thank you for your feedback Gail
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