Trusted Agent profile · Sheffield

haus Sheffield reviews

★★★★★ Excellent

478 reviews across 2 platforms

West Bar House, 137 West Bar, Sheffield, S3 8PT

haus's office in Sheffield, at West Bar House, is rated 4.9 out of 5 across 478 reviews on two platforms, including 410 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

5.0 / 5

68

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

I had a excellent experience with Haus. Starting from the very beginning with Claire, who was wonderful and took the time with me to discuss various options for our house. To Heather who looked after me once my property went live, and managed the process smoothly and efficiently. She gave regular updates throughout the process and chased other estate agents and solicitors involved in the chain. The vendor portal is also really useful. This is updated by the team throughout the process. Would highly recommend, thanks for everything!

James · 29 December 2023

Agent replied · 25 August 2024

Thank you for sharing your experience, we wish you all the best for the future.

5/5

Google

Perfect in handling a purchase as a buyer - Maddy in particular was incredibly helpful and straightforward to work with!

Sam · 16 February 2026

Agent replied · 16 April 2026

Thanks Sam for your review, wishing you all the best in your lovely new home 🏠 …

5/5

Google

Haus have just gently guided us through both a difficult sale and purchase for our Mum and I must say they were incredibly attentive, informative, kind, and helpful throughout the entire process, notably Josh & Olivia. Their willingness to address all our concerns made us feel valued as clients. Their knowledge and guidance were instrumental in helping us make informed decisions. Overall, I highly recommend their services for anyone looking for a positive and supportive experience.

Anna · 27 February 2024

Agent replied · 25 August 2024

Thanks so much Anna, that's wonderful to hear.

5/5

Google

From the outset all contact with Haus staff was always both friendly & helpful, from the informed valuation of our property to negotiations around the sale and then its completion. We appreciated being kept personally informed by our sales negotiator and felt assured and supported throughout the whole process.

Ruth · 16 April 2025

Agent replied · 16 April 2026

That's great to hear, thanks Ruth

5/5

Google

Cannot praise Haus enough! They came highly recommended and more than lived up to their reputation. From their first visit to appraise our home, through the marketing phase, then securing a buyer and finally getting us to completion they have been superb. David, Heather and all the team were brilliant - friendly, knowledgeable and extremely professional - we are delighted that we went with them. Highly recommended!

David · 26 July 2024

Agent replied · 25 August 2024

That's great to hear, thanks so much, David! All the best for the future in your new home.

5/5

Google

Double review Approx 5 yrs ago now I bought a house which was being sold by Haus (Sheffield), in this time I was looked after mainly my a lady there called Olivia. Haus + Olivia provided a very pleasant and professional service and 5 yrs later when I came to sell the same house, I had no qualms about letting Haus deal with my sale from start to finish. By having a little bit of history with Haus I dealt mainly again with Olivia and can’t recommend her and her fellow colleagues enough, as at times it seemed my buyer was playing a game, without the help of Haus + Olivia I have no doubt the sale would have fell through. At the time of writing, Haus were operating on 0.85% of the sale price, maybe not the cheapest out there, but when you weigh up all the negotiating and hassle they put up with on your behalf, I would say worth every penny! Thank you Haus! (& Olivia of course! Pete G

Pete · 30 October 2023

Agent replied · 25 August 2024

That's great to hear Pete, thanks so much.

5/5

Google

Recently sold our first home through Haus. The level of service was amazing and exceeded our expectations - especially the communication and updates throughout (specifically Josh) which were second to none! We had originally listed via another Sheffield based estate agent and the house did not sell (in addition to receiving terrible service) so we were quite disheartened and not very optimistic when we relisted. However! Haus put our doubts at ease, sold our home for a price beyond our ideal and made the experience as enjoyable as selling a house can be! We cannot recommend them enough and are so grateful for the care and attention they gave us over the last few months! Thanks team! ❤️

Jessica · 30 October 2023

Agent replied · 25 August 2024

That's great to hear you had such a positive experience, thank you for leaving a review for Josh and the team.

5/5

Google

Heather from Haus was amazing. She was so helpful and chased everyone up making sure everything was done on time and efficiently. Would definitely recommend! Will be going back to sell the house in the future! Thank you again Heather and Haus! :)

Nathan · 16 June 2025

Agent replied · 16 April 2026

Thanks so much your amazing feedback too. All the best in your lovely new home💛 …

5/5

Google

I cannot recommend haus enough. From initial valuation to the day of completion it is impossible to fault David, Heather, Julie & the whole team for their pure professionalism in the process of selling my Dad’s house. The sale was not straight forward and we even had to start the process again three months down the line but a new buyer was secured quickly and progressed to completion this week. Their combined knowledge is second to none & I would not hesitate to contact them again in the future.

Jo · 23 October 2023

Agent replied · 22 October 2024

We really appreciate your feedback, Jo, it's been lovely working with you.

5/5

Google

We had a brilliant experience with Haus. Starting from the very beginning with Claire, who was wonderful and took the time with me to discuss various options for our house. To Heather who looked after us once our property went live, and managed the process smoothly and efficiently. Don’t underestimate how great it is to ring a number and have somebody answer in a friendly manner, it’s very refreshing! Thank you so much for managing our sale :)

Helen · 29 November 2023

Agent replied · 25 August 2024

Thank you so much for sharing your experience, it was lovely helping you with you sale. Wishing you all the best for the future.

5/5

Google

Heather provided very professional support. Her communication is very efficient, always sending quick responses and taking the time to explain things in detail when required. She also mediated the communication with other parties smoothly and effectively.

Linda · 10 August 2025

Agent replied · 9 September 2025

Dear Linda, thank you for taking the time to leave a review for Heather 💛 …

5/5

Google

I never thought I would say this about estate agents but Haus were brilliant! I was highly impressed by the service received from the initial advice and valuation, marketing and negotiations. I was kept up to date promptly on all developments and found the portal very useful in tracking progress. All staff who I dealt with were highly professional, helpful and informative but I must make special mention of Heather who went above and beyond.

Tony · 29 December 2023

Agent replied · 25 August 2024

Thank you so much, Tony. It was a pleasure helping sell your property. We wish you all the best for the future. Best wishes

5/5

Google

Heather, Julie, you ladies are amazing! Buying selling is always stressful but if there’s one team that can make the journey as stress free as possible it’s Haus!! Can honestly say they felt like good friends by the end of it and I’m not sure who was more excited when we got our offer accepted us or them!! I know without them we never would have managed to find our dream home & we’ll be forever grateful! Will always recommend Haus to family & friends xx

Sarah · 26 August 2023

Agent replied · 25 August 2024

Thank you so much Sarah, we loved helping you with your sale and purchase. Wishing you all the best and a Happy Christmas in your beautiful new home.

5/5

Google

Haus is a great estate agency to sell your property with. All the staff were very friendly from start to completion and nothing was too much trouble. We found the agency to be highly professional in all aspects with great photos taken for advertising our property. The portal facility was great for keeping us informed too. A special mention for Josh our negotiator who was very efficient and always communicated very swiftly to our emails. I would highly recommend haus as an estate agency to sell your property with.

Steven · 26 August 2023

Agent replied · 25 August 2024

Thank you for taking the time to leave a review for the service you received from the team. Best wishes

5/5

Google

I had a wonderful renting experience with Haus Homes. First day we met Helen to show us the flat. Suggested some attractions in the area and the best shopping centres, which was great. Quick email responses and always kept me informed of the process. Explained the property and how to get around to the parking space. She was lovely and she made the whole process stress free and ended with a sweet card that made me feel excited about me moving to Sheffield. Helen and Mathew thank you ever so much. I would highly recommend Haus Homes!!

Lozy · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for your review. We hope you are now settled in to your new property. Welcome to Sheffield!

5/5

Google

We viewed a property which had been empty for some time. Haus provided an excellent viewing service, taking time to answer questions and explaining the process as the seller had gone into a home. The description of the property was easy to understand with a good plan. We made an offer and Haus facilitated our surveyor very quickly. In the middle of the transaction the seller died and we had to wait for probate. Julie at Haus kept us informed of progress throughout. Haus also arranged for extra inspections of the property and for the garden to be kept tidy. They also allowed us extra visits so we could take measurements. They were very professional throughout the process, start to finish, and this led to a successful completion.

Richard · 26 August 2023

Agent replied · 25 August 2024

Thank you so much for your kind words, Richard. We wish you and your family all the best for the future.

5/5

Google

Haus have been fantastic throughout our whole sale/purchase experience. The whole team were great but Heather & Ian really worked hard for us, and we fully appreciate all their kind efforts. Their professionalism and dedication are second to none! We were well informed and updated through every aspect of the process with emails, phone calls and hub updates. Nothing was too much for them and always with a friendly and welcoming approach. We really couldn’t have done it without you guys… so thank you very much for everything!

Richard · 26 August 2023

Agent replied · 25 August 2024

Thanks so much for your feedback. All the best for the future. Best wishes.

5/5

Google

Haus were absolutely brilliant from start to finish for our recent house sale. We experienced a number of other different local estate agents, as we offered on various properties for our onward purchase, and had 1 fall through close to completion before eventually completing on our current property. None of the other agents even began to compare to Haus from a customer service point of view - it was absolutely chalk and cheese! We have already recommended Haus to numerous friends, and will continue to do so. Absolutely no hesitation in giving a 5* rating!

Matt · 26 August 2023

Agent replied · 25 August 2024

Thanks Matt, that's brilliant to hear!

5/5

Google

From our first contact with Haus, we were extremely impressed with their friendly yet professional approach. As we were buying a newbuild, we were required to exchange contracts early yet had no concrete completion date for our buyer. However, our negotiator, Josh, did a sterling job, and we felt hugely supported by him during what turned out to be a very difficult process! In fact, all the staff we spoke to were extremely helpful and knowledgeable, and we would not hesitate to recommend Haus to our friends and family.

Angela · 26 August 2023

Agent replied · 25 August 2024

Hi Angela, thanks so much for your feedback for Josh and the team. Wishing you all the best in your new home.

5/5

Google

Super helpful and responsive staff who made being a landlord for the first time, whilst also selling the property, very easy. Would highly recommend! Helen, Emma and Cameron in particular have been fantastic.

Sally · 2 September 2025

Agent replied · 9 September 2025

Thanks for your feedback for our Lettings Team and Cameron too!!

5/5

Google

We absolutely loved working with Haus for our home purchase. Heather and the team are exceptionally professional and they were amazing at keeping us in the loop with everything. They really made us feel very comfortable/relaxed during the entire process, were fantastic at getting back to us in a timely manner and they were so great with organising all the extra little bits that come with a house purchase. Not to mention, they have the best looking office of all the estate agents in Sheffield. Should we ever want to sell our new home, we will definitely be in touch. Thank you, Haus for all the effort. We will miss being your neighbours.PositiveResponsiveness, Quality, Professionalism

Cristina · 10 December 2021

5/5

Google

Great service selling my property, took a while to complete due to solicitors but Haus handled it well with quick communication throughout & very helpful - would recommend

Toby · 16 October 2025

Agent replied · 16 April 2026

That's great to hear, thanks Toby!

5/5

Google

We could not recommend Haus enough! In what seems to have been the worlds most stressful house sale/purchase, Haus have been fantastic throughout, faultless communication, very professional, friendly and brilliant customer service. Huge thanks to Julie who has worked tirelessly for us - we really appreciate your support throughout :)PositiveResponsiveness, Quality, Professionalism, Value

Katy · 23 October 2020

Agent replied · 22 October 2024

Hi Katy, thank you for your fabulous comments about the team!

5/5

Google

Can't thank Heather, David and the rest of the team at Haus enough for supporting me through my house sale last year. Their service was professional, approachable and friendly throughout. Kinda missed them once the sale had gone through! Have recommended them to friends who have been happy with service too. Would definitely use them again.

Joanne · 27 August 2019

Agent replied · 25 August 2024

Joanne, we are missing you too! Hope you are well and thank you for your lovely review. Heather and all x

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haus's Google reviews

Questions about haus Sheffield

How many reviews does haus Sheffield have?

haus's Sheffield office has 478 reviews across two platforms: 410 on Google, 68 on Facebook.

What is haus Sheffield's rating?

haus Sheffield is rated 4.9 out of 5 across all 478 reviews, and 4.8 out of 5 on Google from 410 reviews.

Has haus won any awards?

Yes. In The Trusted Agent 2026 awards: haus, Sheffield won Gold.

Where is haus's Sheffield office?

haus Sheffield, West Bar House, 137 West Bar, Sheffield, S3 8PT.

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