Trusted Agent profile · Sheffield

haus Sheffield reviews

★★★★★ Excellent

478 reviews across 2 platforms

West Bar House, 137 West Bar, Sheffield, S3 8PT

haus's office in Sheffield, at West Bar House, is rated 4.9 out of 5 across 478 reviews on two platforms, including 410 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

410

Reviews on Google

This office

Facebook logo

5.0 / 5

68

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

I have been supporting a close friend whilst she has been selling her house. Initially we chose Haus as they offered a good competive rate with no hidden fees and also communicated well on first contact. This was the best ever decision we …

Debbie · 16 April 2025

Agent replied · 16 April 2026

Thanks so much Debbie, we really appreciate you taking the time to leave your review

5/5

Google

I was very apprehensive about putting my house up for sale - I had no idea what the process would entail. From the first conversation through to the completion of the sale I have been totally supported and encouraged by the team at Haus. Big shout out to Heather Slater here, as she definitely went the extra mile when things got sticky, but I was always treated with courtesy and questions were always answered thoroughly. I would certainly recommend Haus!PositiveResponsiveness, Quality, Professionalism, Value

Heather · 26 August 2021

5/5

Google

We recently sold our home with Haus. Their service was totally on point both from the initial meeting to find out about their offer to completion. The photography was stunning, so much better than many other agents around and for me is absolutely key to generating interest. They aren't the cheapest but you definitely get what you pay for, if you're a busy professional you often don't have time to take phone calls back and forward to arrange viewings etc. The portal, where you can see all activity relating to your house, was an absolute godsend for us. Matt was our account manager and he was very proactive throughout the process giving us sound and much needed dvice. He, ultimately was the one who was constantly chasing and following up queries so that the sale happened on our target date. I wouldn't hesitate to recommend Haus to anyone selling.PositiveResponsiveness, Quality, Professionalism

Jo · 26 August 2021

5/5

Google

David and his team marketed my parents old home for us, which was in a great location but was in need of modernization. His advice on pricing and strategy was excellent and his sensitivity in dealing with our old home was welcome. He had a list of contacts ready to go and rapidly arranged several viewings. The property sold within a fortnight at a great price for us, as he had promised. He then found us conveyancers and house clearance companies, who both did a great job, which was very welcome, as we live away from Sheffield. The team reacted immediately to all requests for help and were friendly and professional at all times. All in all I was very impressed and I can assure you that I don’t give reviews like this easily and often. Trust Haus, they’ll do a great job for youPositiveResponsiveness, Quality, Professionalism, Value

Phil · 26 August 2021

5/5

Google

We sold our house with Haus Homes in September 2020 and moved to our new home in the past week or so. Having first met David Vaughan in 2018 to start discussing our potential sale we knew we were in safe and very experienced hands. David was very responsive providing excellent advice as we prepared to place our property on the market. Once the house was on the market, we were very impressed with the wider Haus team who provided fantastic support in extremely challenging and busy market conditions. In particular, we'd like to call out Mark Slater who handled our sales process very professionally and built our trust, checking in regularly to ensure all was on track. Thanks Mark. Haus have built a very strong brand and market presence in Sheffield over the last few years and we can see why. Ultimately, it comes down to delivering a great service that represents good value and we believe Haus are absolutely doing this. Thanks David and the Haus team - we will definitely be recommending you to our friends and family in future. Best wishes.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 26 August 2021

5/5

Google

My wife and I decided to use Haus to sell our place because of two recommendations from our friends who had recently moved. Our experience with Haus has been exemplary. The guidance we got on price was realistic, meaning we generated a lot of viewings on our house. The online portal was incredibly useful as you can see who is coming to view your house and get information about their status e.g., first time buyer without having to have lots of conversations with the estate agent. The thing that was most impressive was the communication. David Vaughn and Olivia Jones were excellent. Very responsive to email and incredibly friendly and helpful. Our house sold in just over a week at the price David predicted we’d get for it. So, this review ends as it begun, with a recommendation. If you are thinking about selling your house I would not hesitate in recommending Haus.PositiveResponsiveness, Quality, Professionalism

Lee · 26 August 2021

5/5

Google

I have recently sold my house through Haus and honestly can say they have been amazing! My sale was complicated by the fact that I no longer live in Sheffield so I really needed an estate agent to take care of everything and Haus did just that! A special thank you to Ian for his help and a massive thank you to Olivia who guided and led our sale- she got us the best price for our house and kept in touch with regular updates. Genuinely she made the whole process a breeze and really took care of us! If you are looking to sell your house, do not hesitate to use Olivia & the Haus team- thank you guys, you are excellent at what you do! XPositiveResponsiveness, Quality, Professionalism, Value

Ciara · 26 August 2021

5/5

Google

We’ve just completed on our house sale with Haus and we were really impressed with the service we received. The team were always so professional and warm. Each step of the process was explained well and we had regular contact along the way. We could always easily get in touch with Haus and any queries were dealt with promptly. Our house sold in just over one week and the way in which we held our viewings was designed to suit us as a family. Our valuation and set up of the sale by Claire was great and we had regular contact from Heather. Olivia was fab during the process of us choosing and accepting an offer and Angela was so warm and reassuring on our completion and moving day. Thank you to everyone at Haus for making our house sale a smooth and supportive process. We will definitely recommend you. Leanne and ScottPositiveResponsiveness, Quality, Professionalism, Value

Leanne · 26 August 2021

5/5

Google

I’ve known Ian and David for many years and hold them in high regard. They are first class and have built a great team at Haus. When I was helping a friend to downsize, Haus was my first (and only) port of call. They provided great advice, a professional, seamless and efficient service (the portal is excellent), and an outcome which comfortably exceeded expectations. My friend was absolutely delighted. I would recommend them without hesitation.

David · 30 October 2023

Agent replied · 25 August 2024

Thank you David, we were happy to be able to help you friend. All the best for the future. Kind regards David & Ian.

1/5

Google

We rented through this company, they lied throughout the whole process around what was included, the state of the apartment and much more. This company seems to take advantage of those who have lack of English as a first language too, quite …

Oliver · 16 April 2025

Agent replied · 16 April 2026

Hi Oliver, following on from your conversation with our Lettings Manager, Helen last week, we have referred you to the landlords/managing agents of this apartment complex as Haus only do viewings and key handovers on this property as a … More

5/5

Google

Haus looked after the letting of my flat and I can't praise them enough! Matt and Helen are amazing! They were always available to talk and answer my questions no matter how big or small and I was never waiting hours or days for a call back, five star customer service! It was also my first time renting a property and they made it so easy to follow and understand. I would highly recommend Haus to anyone.

Jack · 26 August 2023

Agent replied · 25 August 2024

That's great to hear you have such a positive experience from our lettings team.

5/5

Google

We sold with Haus recently - it was our first experience of selling a home and Haus were brilliant throughout. We were especially pleased with the photos and had regular updates over time - the portal was great for this as well. Special thanks go to Olivia for being so driven and proactive when seeking updates and progressing the chain, but also being friendly and reassuring when we had questions. Would definitely recommend them!

Luke · 30 October 2023

Agent replied · 25 August 2024

Thank you for you kind words for Olivia and the team.

5/5

Google

We found Haus to be extremely professional and at the same time really friendly. Would recommend them to anyone wanting to sell.

Jayne · 16 November 2025

Agent replied · 16 April 2026

Thank you Jayne 💛 …

5/5

Google

Josh handled our sale perfectly, kept us in the loop and worked hard on our behalf, would definitely recommend and use again

Gary · 16 November 2025

Agent replied · 16 April 2026

That's great to hear, thanks so much, Gary 👍 …

5/5

Google

Have today completed on the sale of a property that was not in the best state of repair but had been our family home . I requested that it be sold to someone that had the intention of restoring it to …

Paul · 16 April 2025

Agent replied · 16 April 2026

Thank you for your amazing review,

5/5

Facebook

Having used probably most of the estate agents over the years ...have to say Having recently used Haus for my son the service I received and continuing to receive is first class ... on the ball.. efficient ... opens weekends which was really helpful for customers requesting viewings and offers during the weekend . Helpful and very informative. Would highly recommend and now on the other end trying to arrange viewings some rubbish service you get you realise how good Haus are ! Thanks Olivia for all your help ... xxxx

Mandy · 30 April 2021

5/5

Google

We had a fantastic experience with Haus - they were excellent to deal with at every stage of the process. Great communication throughout from Heather and June. I would recommend Haus above other agents I have dealt with.

John · 16 May 2025

Agent replied · 16 April 2026

Thanks so much John,

5/5

Google

Really easy smooth process with these guys. Would definitely recommend.

Ryan · 16 February 2026

Agent replied · 16 April 2026

Brilliant to hear, thanks Ryan 🙌 …

5/5

Facebook

I cannot recommend Haus highly enough. Fantastic service from day one! We worked with Heather and David selling our home, and with Olivia buying our next place and all three couldn't have been more helpful. They made the whole process so much less stressful and we're proactive and very responsive. Thank you! 😊🏡

Rebecca · 25 February 2019

Agent replied · 22 February 2025

Dear Rebecca, thank you so much for your lovely review, we do hope you are now all settled in your lovely new home.

5/5

Google

We recently moved into our forever home, which was sold by Haus. Heather from Haus was nothing short of a fairy godmother to us. She kept us updated at every stage of the process, tirelessly pursued our incompetent solicitors …

Amy · 16 April 2025

Agent replied · 16 April 2026

Amazing feedback for our Fairy Godmother!

5/5

Google

Thank you to all at Haus Homes, especially Heather and Ian. I felt well informed and supported at every stage when selling my home. I don’t believe I could have had a better or more professional service; all whilst being friendly and allowing me to take up as much of their time as I needed. I could always get hold of them 7 days a week and they made me feel that nothing was too much trouble. The Vendor portal was excellent as it allowed me to be kept informed even when I was busy at work and not able to call them. I will certainly not hesitate in recommending their service to family and friends. 😊

Sally · 9 November 2020

5/5

Google

I’d highly recommend Haus to anyone looking to sell a property. The service they provided us has been fantastic from start to finish. Each member of staff we dealt with was completely on the ball and very dedicated to our sale. They made the whole process very easy, and we sold above asking price so we couldn’t be happier! The online sellers portal is fantastic, it made keeping track of viewings and offers so easy, without the need for constant phone calls. The fees were competitive with other local agents, but their availability out of normal business hours was what stood out for us. A special thank you to Julie, who really helped push our sale through with the solicitors in the final few days, she saved us a lot of time and stress and we are very grateful!

Alice · 26 August 2020

5/5

Google

Myself and my wife have just completed the purchase of our dream home with Haus and from our first viewing of the property we had nothing but praise for how professional and friendly Haus were to deal with. …

Vicky · 16 April 2025

Agent replied · 16 April 2026

Thanks for taking the time to leave such a lovely review. Wishing you every happiness in your new home.

5/5

Google

Simply put, the best customer service I’ve ever experienced. Haus actually came highly recommended by a very good friend (who has very high standards!) when I was moaning about the poor service we were receiving by another independent Sheffield estate agency. So we switched to Haus. Thank goodness we did. Professionally exceptional, personally wonderful and commercially the most competitive. Sincere congratulations to Heather, David and all the team there for smashing every negative stigma attached to buying/selling houses & estate agencies in general. Their secret?! They actually truly care. Thanks so much Haus - Outstanding job!

Jamie · 12 January 2023

Agent replied · 11 January 2025

Jamie, thank you so much for your wonderful review, we hope you and your family are all now happy and settled in your new home.

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Questions about haus Sheffield

Has haus won any awards?

Yes. In The Trusted Agent 2026 awards: haus, Sheffield won Gold.

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