Entwistle Green Crosby Sales reviews in Sefton

★★★★★ 5/5

Google

My experience renting a property through Entwistle Green from initial contact to final completion was exceptional. Initially Sam, but mainly Louisa, could not have been more accommodating and helpful. Louisa in particular went out of her way to make sure that the paperwork and access to the property, including two visits, was always done in a timely fashion and was beyond my expectations. My queries were promptly answered either via phone call or email and I found them to be superb from day one. Would recommend without hesitation.

K · 29 October 2024

★★★★★ 5/5

Google

My experience renting a property through Entwistle Green from initial contact to final completion was exceptional. Initially Sam, but mainly Louisa, could not have been more accommodating and helpful. Louisa in particular went out of her way to make sure that the paperwork and access to the property, including two visits, was always done in a timely fashion and was beyond my expectations. My queries were promptly answered either via phone call or email and I found them to be superb from day one. Would recommend without hesitation.

Rick · 25 October 2024

★★★★★ 1/5

Trustpilot

I previously left a good review for…

I previously left a good review for Entwistle Green because we were so happy with how quick and smooth the process initially seemed, but it has since turned into a complete disaster. We paid both the holding deposit and tenancy deposit for a property after being told everything had gone through, that the landlord had agreed, and that we were due to collect the keys on the 29th. They reassured us multiple times that there were no issues, even sending us information to set up our utility accounts. Based on this, we spent hundreds of pounds on furniture, Wi-Fi installation, and other essentials ready for move-in day. Then, the day before we were due to move in, we received a call saying the landlord had not signed the tenancy agreement and had pulled out, meaning the tenancy was never confirmed. This was completely shocking, especially as Entwistle Green had told us everything was approved. To make matters worse, we’ve since discovered that the same property is now listed again with another agent (Adore Property) at the same rental price, which makes us question whether the landlord truly pulled out or whether this was mishandled by Entwistle Green. Although they’ve agreed to refund our money, we have to wait nearly two weeks to get it back, leaving us unable to secure another property and out of pocket for cancellation fees. The entire experience has been incredibly stressful, inconvenient, and disappointing. Would not recommend using Entwistle Green, their lack of communication, internal errors, and failure to handle things professionally have caused us a huge amount of unnecessary hardship.

Liam · 6 November 2025

★★★★★ 5/5

Google

I would highly recommend Samantha and her team, Alex and Jenna (Crosby team). They are very professional, friendly and knowledgable. I am actually short of words to express how brilliant they they were from the moment I expressed interest in one of their properties up to securing the tenancy agreement. I was very pleased with the service I received. The kind hospitality we received from the landlord was the icing on the cake. Many thanks and we will always be grateful for your help through out the process. SN & family

Sikhanyisiwe · 28 October 2018

★★★★★ 5/5

Google

My experience with Entwistle Green in Crosby, both as a landlord and then as the seller of the property, has been a positive one. Sam and the team were supportive, professional and patient throughout a challenging number of months, especially under government covid restrictions. They provided timely responses and kept me informed of progress. I remained confident their experience and knowledge would get the job done...and they did.PositiveResponsiveness, Professionalism

Paul · 27 October 2021

★★★★★ 5/5

Google

We had a very nice experience with Entwistle green Crosby in getting a nice house for rent. Everything was so professional, organized and quick. And very special thanks to Sam who was so helpful in dealing with our queries.

Salini · 29 May 2024

★★★★★ 5/5

Google

I had a very professional experience with Entwistle green. Elise the agent who moved me & my partner into out first home together was very friendly & helpful. Elise told us if we have any problems with the property to get in touch with her straight away & she’ll do her best to sort our problems out. Elise was amazing couldn’t be any happier. Thank you entwistle green.PositiveProfessionalism

Louise · 27 October 2021

★★★★★ 5/5

Trustpilot

5 stars for the agency and Mrs Dora Seimeni in Warrington's Entwistle Green

I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, can’t recommend enough both the agency and my agent Dora.

ALEXANDROS · 31 October 2023

★★★★★ 1/5

Trustpilot

Just dont waste your time

Me and my wife traveled over an hour to view a house, when we arrived the agent lied and said he had sent her a voicemail stating that he had not recieved keys and that the viewing was off, nobody called her phone and they couldnt care less about their customers.. extremely unprofessional

Customer · 26 May 2026

★★★★★ 5/5

Trustpilot

Letting Entwistle Green St.Helens

A huge thank you to both Karen and Sam at Entwistle Green - St. Helens for finding me a perfect tenant within days of marketing my property. As a first-time landlord, I was nervous about the process, but they guided me through every step, from valuation and photography to completing all necessary documentation. Their local market knowledge and thorough tenant screening gave me complete peace of mind. Highly recommend.

Carole · 27 January 2026

★★★★★ 1/5

Trustpilot

Awful experience would not use again

Awful experience would not use again. I dealt with Gary Trappe at the Burnley branch. He valued our property for £15,000 more than it was sold for at auction where we had felt pressured to sell. Apart from the initial contact to sign the contract I never heard from him again even though he had been kept in the loop via email communication with the suction company - I am sold. It was particularly misleading and deceptive as we had signed a contract less than a month ago with him and there had been no mention of the valuation price changing and certainly not by that much. Either the valuation price had deliberately been set high to entice us or they hadn’t pushed the sale. We ended up making a loss of £15,000 using them and their auction company. They care about getting their fees paid and they really don’t care to make you the maximum from the sale. To that end they do the bare minimum. I would not use again because they don’t consider your best interest only their own.

Suf · 12 October 2023

★★★★★ 5/5

Google

Took longer than I’d hoped to sell my property but Anna was absolutely amazing from start to finish. No query too big or too small and always on hand for help and advice. Fantastic service 👍🏼 …

Curlyman83 · 29 May 2024

★★★★★ 1/5

Trustpilot

I was selling a property with them and…

I was selling a property with them and from the first viewings experience and either poor or clear lack of feedback, l had doubts this was not going to work well. They did not turn up for viewings and the potential buyers had to be escorted by the then tenant?!! After 9 months and reducing the offer price to below market for a quick sale, they found a buyer. Only for the buyer to pull out 8 weeks after agreeing the purchase of the property, as they had not been reassured and kept in contact with by Sales team at Entwistle. I only found out as l chased up with Entwistle and only then was l informed of the buyers decision! Absolute shambles from start to finish! I would not recommend EG from my own experience.

Mr · 2 October 2025

★★★★★ 5/5

Trustpilot

Entwistle Green Morecambe is the place to go if you want to get things done in a professional manner and with efficiency.

The services provided by the staff at Entwistle Green in Morecambe are outstanding and exceptional. I am very delighted and happy about my experience. Staff members work as a team and are very experienced, honest, respectful and effective and just great at what they do. I cannot thank them enough for their service and help. Shaun, Emma, Janice,Emilia,Bryn and Cerys are fantastic. I will always be grateful for their help and support and I can honestly say it was one of the most memorable experiences of my life. I have a house and I finally achieved one of my life goals. I thank them for it because they deserve it.

George · 26 September 2025

★★★★★ 5/5

Google

We had a bit of a horrible experience with our private landlord however Matt Tyler the manager of Entwistle Green Crosby went above and beyond to help us move out and get our deposit back, we were in a really stressful situation and he made it a lot easier for us. We will always be grateful to him for his support. Sarah & ChrisPositiveResponsiveness, Quality, Professionalism

Sarah · 27 October 2021

★★★★★ 5/5

Google

From initial enquiry to sell my late dads house, the Crosby team have been excellent. They kept me posted of all the viewings, the feedback and then when we did get an offer, which was in a few weeks of advertising it, the very friendly and professional team kept me updated throughout the conveyancying process. Thank you to Sam and all her team. Well done.PositiveResponsiveness, Professionalism

Angela · 27 October 2021

★★★★★ 5/5

Google

The service we recieved from the crosby branch whilst purchasing a property was amazing from start to finish. We can not thank Louisa enough for everything she did, she chased vendors when I asked and would come back to me in as little as an hour with a response and was there for advice throughout the process.PositiveResponsiveness, Professionalism

Laura · 27 October 2022

★★★★★ 5/5

Google

Top notch service from Entwistle Green in Crosby. Samantha was my point of contact who was always clear and thorough in communications which was key with me being a first time buyer. She kept me in the loop at all times, making sure I didn’t have to do any chasing of what stages we were at. Would highly recommend them, thank you EG and especially Samantha on helping me buy my first home!!

Ed · 27 October 2019

★★★★★ 1/5

Trustpilot

Absolutely shocking company to sell…

Absolutely shocking company to sell your house with, never keep you in the loop about your house and you have to constantly ring them for updates, tell you there’s nothing they can do to help boost your homes selling, and charged over £5,000 to sell the house as they don’t let you come out the contract as they put in the clause if you cancel and the house sells within 12 weeks they will still charge the £5,400 fee, disgusting company.

Lucie · 13 September 2025

★★★★★ 1/5

Trustpilot

Saint Anne’s office

If i could give minus 1 star i would, especially for the business in saint Anne’s, very prejudiced and judgy, i am a wealthy man and when inquiring about a property to rent to the snotty woman in charge of rental properties she immediately told me all properties are not available, such a horrible character trait to have.

Christian · 19 March 2026

★★★★★ 5/5

Google

Hello I have just moving into new house we r very happy with it big thank you to Samuel and Sarah for all there help last wee. Meeting Samuel last Friday he welcomed us in so cheerful guy I would highly recommend Entwistle Green

Kayleigh · 27 October 2023

★★★★★ 5/5

Google

Absolutely brilliant service. Thanks especially to Samuel Jordan who held our hand all the way and went beyond to help us secure the right property. Thanks Sam you are a star and a real asset to Entwistle Green!

Benji · 28 February 2024

★★★★★ 5/5

Trustpilot

Abby was brilliant

Abby was extremely helpful in the process of me trying to rent a house. She was very good at keeping up with communication and went above and beyond to make sure that I understood everything, and that everything was in order for the day of move. She is very kind and a very professional person and I would highly recommend anyone to go with her from entwhistle green.

Sam · 4 April 2024

★★★★★ 5/5

Google

Great service from Louisa throughout our long, drawn out sale. Our buyers lost their buyer twice but Louisa kept us up to date with regular emails. She liased with ourselves, our buyers and all solicitors. Thanks very much Louisa. I thoroughly recommend her.

Veronica · 27 October 2023