Entwistle Green Crosby Sales reviews

★★★★★ 5/5

Google

I dealt with Samantha throughout the process of buying my flat, both in store and by phone. Every time I spoke with her and left her messages, I received helpful advice in a polite manner. Despite me having many questions, as this was my first property, she always took the time to help me make the best decisions. I am thoroughly pleased with the service from Entwistle Green and Sam.

Mr · 28 October 2018

★★★★★ 5/5

Google

I found the service here excellent! Especially the never ending patience of Alexandra, who sorted out all the paperwork and answered the phone to me multiple times! Also thanks to Sam who stepped in if Alex had a site visit! Though obviously very busy, they always made time for me and made my move swift and easy. Would definitely recommend Entwistle Green to anyone looking for a property

Jenny · 27 October 2019

★★★★★ 5/5

Google

Thanks Hayley, and to all the team for such a professional service. As a first time BTL buyer she explained each step of the process thoroughly and chased up and fought my corner to get the sale across the line. She went above and beyond to make the process as simple and stress free as buying a home can be.PositiveProfessionalism

Ben · 27 October 2021

★★★★★ 1/5

Trustpilot

Scam avoid at all costs

Entwistle Green Crosby is the worst company I have ever had the displeasure of dealing with. The initial inventory was filled with outright lies and took a very long time to rectify, during our rental the problems we reported for maintenance took very long times to be fixed. The exit inventory check was booked for over a month, we both took time off work to attend it because they can not be trusted, only after we had arrived at the property and waited, past the time that they were supposed to arrive did we get a phone call saying that they were not coming. Again we can not trust them to do the inventory without us present to ensure it is done correctly. So we will loose more work to attend if it is rearranged.Disgusting behaviour and a shameful display of customer service.

SLJ · 9 March 2023

★★★★★ 1/5

Trustpilot

Bidding wars

After putting asking price in on quite a few properties this estate agents are not happy to accept. Entwistle green thrive on bidding wars. Won’t be looking at any more properties related to this company. Bad business

Debbie · 16 July 2026

★★★★★ 5/5

Google

We purchased our hosue through the Crosby branch, the team, especially, Anna was really supportive thorugh the whole procees. She kept us up to date regularly. Thanks so much

Gill · 29 May 2024

★★★★★ 5/5

Trustpilot

Absolutely amising shenon yesterday we…

Absolutely amising shenon yesterday we veuing with her 3 property she's very helpful and shes great very professional the wey presented the houses and telling us about the areas

Nejib · 6 September 2026

★★★★★ 5/5

Google

Entwistle green we’re great through the whole process and made buying really easy, thank you to Louisa who was amazing keeping us up to date from start to finish and making it an enjoyable experience. Couldn’t recommend them enough.

Jessica · 27 October 2023

★★★★★ 5/5

Google

I found Entwistle Green and particularly Amy Blakemore marvellous. She went above and beyond what I expected. We completed within 3 weeks and her professional manner and expertise made the whole process run perfectly. We used country wide Danielle Beech for conveyancing again I am over the moon at what they done for us I can't understand anyone giving less than 5 stars after the experience we had

Jim · 28 October 2018

★★★★★ 1/5

Trustpilot

USELESS - buyers/sellers/renters AVOID

We were in the process of looking at buying at house at the start of this year. We found a house listed with this sorry excuse of an estate agent, and they booked us in for a viewing at 12.15pm. We got to the viewing and within 5 minutes there were at least 50 other people waiting outside to view this house. Everyone that had booked a viewing had obviously brought one of two people with them (a lot of first time buyer couples and their parent/s) so it was absolutely heaving.

J · 26 June 2025

★★★★★ 5/5

Google

Elise Platt is literally the BEST. Elise and her team are true professionals, good organising, understanding and high quality with presentations and handing over of all necessary documents when viewing, choosing and moving home. I have never seen a good team as Elise team. Keep up the good work!!PositiveResponsiveness, Professionalism

Alina · 27 October 2022

★★★★★ 1/5

Trustpilot

Highly do not recommend

I highly do not recommend using Entwistle Green. I dealt with Julie Winkler at the Bury branch. Extremely unhelpful and rude. She made it impossible to book a viewing for a house I was interested in buying. I since contacted the seller directly, to be told that the seller had been lied to on numerous ocassions and Julie was pushing for an inside job to sell the property to a property developer. Very unprofessional.

Kate · 5 July 2023

★★★★★ 5/5

Google

Cannot recommend the team and Entwistle Green Crosby enough. Extremely attentive and thorough. We used Entwistle green as a buyer but would not hesitate to use them to sell our house in the future. With special thanks to Corryn and Louisa who really made this journey seamless and enjoyable.

Jessica · 27 October 2022

★★★★★ 1/5

Trustpilot

Rat infestation but they don’t think…

Rat infestation but they don’t think that’s urgent enough to ring landlady. The lady dealing with it isn’t in work but somehow they can’t tell me anything because she’s not in! What sort of a process is that when colleagues can’t check on what’s happening with maintenance issues. When I asked why they can’t ring rather than email landlady they hung up on me hope they don’t chew through electrics as if I was paying for property management for my home I wouldn’t be very happy.

Rachel · 10 June 2025

★★★★★ 5/5

Google

Thank you so much to the rental team at Entwistle Crosby for helping us move into our new rental. Sarah, Alex and Sam were amazing, always friendly, very professional and extremely helpful. Excellent service. Thank you

Jennifer · 27 October 2023

★★★★★ 5/5

Google

Special shout out to Sarah from Entwistle Green who was instrumental in getting my property rented out. She was great at keep me updated on the market conditions, setting my expectations and being diligent in finding a tenant. I would recommend Entwistle Green and would use them again.

Steven · 27 October 2022

★★★★★ 1/5

Trustpilot

Went to view a property and spoke to…

Went to view a property and spoke to the landlord of the house and Joe from Entwistle I advised the landlord I didn’t have the best credit and he advised me that shouldn’t be a problem Joe was very insistent that I pay the £161 fee for the search he was trying to get me to do it while I was looking at the house (very pressurising) he also rang the office (he must have a different number to most people as the girl picked up straight away) and the girl said well done (sounds commission based to me to get people to pay and they honestly have no intention of giving you the property ) I have since been trying to get the maghul office and no one picks up to discuss why no one had let me know the outcome I had to get through to them via zoopla and the poor guy had to advise me I have also asked for a follow up phone call but I’m still waiting **** very poor service ***** Be aware they take your money and normally have someone in mind for property or it’s already gone and yet they will still charge you ***** I wouldn’t normally write a review but I feel people need to be aware

Julie · 2 October 2022

★★★★★ 5/5

Google

I have recently purchased a house through Entwistle Green. Louisa Stewart was our point of contact and I cannot thank her enough. The level of communication was excellent. Friends always warned us of the delays and lack of communication when purchasing a house however Louisa always responded to any queries immediately. Thank you again Louisa!

Terrie · 27 October 2021

★★★★★ 5/5

Google

Louisa and Sarah saw to it that everything went smoothly and were always there on the end of the phone if we needed anything. They did the viewings and clearly know their job. Thanks very much.

Mike · 1 October 2025

★★★★★ 5/5

Trustpilot

Entwistle Green [Blackpool] - Excellent!!!

I'd like to leave this review to assist other's in their choice of Estate Agent when selling a property.Entwistle Green [Blackpool Branch] are a professional company I would recommend to family and friends.They marketed my property and within a week I had an offer, which I accepted. The staff are approachable, friendly and willing to assist with queries regarding the selling process. Nothing is too much trouble.Unfortunately I experienced solicitor problems which became quite serious. I was stressed, worried and at the end of my tether.Darren Sellwood at the Blackpool branch of Entwistle Green was an absolute life saver. I cannot praise Darren enough....he stepped in and assisted me with the solicitor issues. He went above and beyond to help me and kept me from losing my sanity. At the end of the day, an estate agent's role is to sell your home, not constantly chase solicitors. But Darren took everything in his stride and did just that. Without his help, I'm certain my buyer would have 'cut his losses', withdrawn his offer and moved onto a different property.Yesterday contracts were exchanged to complete on the 19th August!!Darren is approachable, friendly, good-humoured and always willing to help. His customer service is exceptional! He guided me through the selling process and gave sound, sensible advice.I can't thank him enough....he is 'My Hero'I would recommend the Blackpool Branch of Entwistle Green to family and friends with no hesitation whatsoever. Thank-you!!!!!!!

Sharon · 5 August 2022

★★★★★ 5/5

Trustpilot

Great Customer Service

After some mix ups with the referencing Claire Phelps the Branch Manager at Entwistle Green personally contacted me to assist with a resolution. She kept in contact with me for 2 days ensuring me that she was working on fixing the mistakes that had been made that were not even her fault. We came to a solution today and I cannot thank her enough for helping us through this stressful time, I would highly recommend Entwistle Green purely because of Claire. Also a special mention to Mandy who has been our point of contact throughout our tenancy and has always been prompt and helpful with any issues we have had.Thanks again to Claire and Mandy!

Sophie · 27 May 2022

★★★★★ 5/5

Google

Entwistle Green Estate Agents in Crosby. Absolutely amazing especially Sam he got me my forever home with no hassle and he's a really nice man

Nikita · 29 March 2024

★★★★★ 1/5

Google

If I could give zero, I would. Contacted them 2 weeks ago to ask for a probate valuation after our mum passed away. We were told they could not do a desktop valuation. It would need to be an appointment at the property. My sister explained that although she was the executor, it would be me attending the appointment as I lived closer, although none of us are local. Appointment initially arranged for last Tuesday, but we were asked to rearrange due to staff sickness. Rearranged for 11am today instead. Reminder text received at 9am to confirm appointment. They then sent a text to my sister asking her to call them regarding the valuation even though they knew it was me attending the appointment so they could have texted or rang me. My sister was at work, so she sent the message on to me. I rang them to be told they have done a desktop valuation as its only for probate. I've taken a day off work and driven for more than an hour after rearranging my life after they cancelled last week's appointment to be told it was all completely unnecessary. I'm incredibly upset that we've been treated this way at a really difficult time for our family. Its safe to say that we won't be using them to sell the property after this. I just hope they treat other grieving families better than us.

Fiona · 27 October 2023

★★★★★ 5/5

Google

Have been working alongside this branch for a number of years now and they are amazing! Thank you to Louisa and Sarah, your great people who are passionate about what you do

Dea · 17 April 2025