Every review we hold for the Sefton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery friendly and efficient, had the tenancy signed and was moved into my new home within 2 weeks of the first viewing. Joshua Leddy, who is our estate agent, was always available to help out and make life as easy as possible for us.
Cameron · 17 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to share your positive experience with Joshua Leddy! We pride ourselves on providing efficient and friendly service, and we're thrilled to hear that we helped make your move into your new home a smooth process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently bought and sold our properties with Entwistlegreen. From the valuation of our property to finding our new home we experienced a truly professional service. They showed people around our property and helped with all the offers that were made. Louisa was our main contact with all negotiations she never failed to answer an email or a message left in the office. A big thank you to all the staff. Clive and Margaret.
Margaret · 27 October 2022
Agent replied · 26 October 2024
Many thanks for your wonderful 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I have recently moved into our first home . The Team at Entwistle Green made it the easiest experience ever . So professional and helpful and always had or found all the information we asked for or could possibly need . Stayed in contact throughout and we even got a call after we moved just to check we were all settled .
Thankyou so much to everybody with special thanks to Matt and Elise for going above and beyond !
Would highly recommend .PositiveResponsiveness, Quality, Professionalism, Value
Jordan · 27 October 2021
Agent replied · 26 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Lettings Team at Entwistle Green are very responsive, and professional. They promptly visited my property, took inventory, assisted in finding trusted traders for minor repairs required as I live miles away.
They also diligently found tenants and although I was a bit indecisive about some tenants, the team were very polite and patient with me.
I will always recommend them, particularly if you are a landlord who really doesn’t want the hassle of finding and managing tenants. You cannot go wrong by choosing Entwistle Green.
I also want to thank Matt and Siobhan for putting up with my numerous demands, you Guys are very professional. Thanks.PositiveResponsiveness, Quality, Professionalism, Value
Lady · 27 October 2021
Agent replied · 26 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience using Entwistle Green Crosby . As a tenant looking to rent a property, I find a lot of letting agents are unresponsive and uninterested in returning calls/emails once they find out you want to rent instead of buy. The exception to this was Elise at Entwistle Green, she was friendly, professional and honest. She told us upfront about some issues with the property and she called me when she said she would. She was helpful if I had any questions and if she didn’t know the answer, she found out the correct information before calling me back. She made the process easy and it was the least stressful time I’ve had when looking to rent a property. Thanks to Elise, Matt and the rest of the team at Entwistle Green.PositiveResponsiveness, Quality, Professionalism
Vicky · 27 October 2021
Agent replied · 26 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Trustpilot5* Service and Support
I’ve had my property let through the Lettings Team at Entwistle Green in Blackburn for almost 5 years. Sherry, Tracy & Donna have been brilliant - they answer calls and emails promptly and they have always given honest feedback on my property and any updates required. Any issues have been quickly addressed and resolved - and what is an added bonus is they’re really a great team to deal with.
Thomas · 9 April 2026
★★★★★ 5/5
GoogleI have recently purchased a property through entwistle green and they made the process extremely easy and stress free. In particular Joshua Daley who was very helpful and knowledgeable which made us as first time buyers feel informed and comfortable throughout the process. They ensured we were made well aware of developments throughout and responded to calls/emails almost instantly. Also a big thank you to Hayley who also helped the process go as smooth as possible. Definitely Recommend.
Joe · 27 October 2021
Agent replied · 26 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust bought our family Dream home and Louisa Stewart was the most responsive and best estate agent I have come across, always on top of everything even through our lengthy delayed chain process, she stuck around and was always there. Couldn't be more happier with the service and recommend enough! If I could I'd give 10 stars!
Irena · 27 October 2023
Agent replied · 26 October 2024
Thank you Irena for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
TrustpilotSo refreshing to deal with enthusiastic…
So refreshing to deal with enthusiastic knowledgeable staff. Rachael was fantastic on the phone and left a great first impression. Poppy came to do the valuation and was really took time to discuss everything and again had the knowledge and was prepared fully. They put themselves out for viewings etc where others estate agents make little effort to accommodate a date a time you need. I will 100% be using these girls. Brilliant 👏
Brian · 9 August 2024
★★★★★ 5/5
GoogleLouisa was fab the whole way through our move
Emma · 1 October 2025
Agent replied · 8 October 2025
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 2/5
GoogleWould never use them again. Very nice people and all over you like a rash promising you the world at the outset. Rubbish as agents in general. They overpriced the house I was selling by 25% despite them being on a fixed fee and me saying I wanted a quick sale.
Viewings kept being booked but the buyer wouldn't turn up. Lost a sale because the buyer disappeared.
Almost the minute the sale was agreed they stopped communicating and left it to the conveyancers. Assumptions were made that viewings could happen whenever.
Helen · 26 October 2020
Agent replied · 26 October 2024
Thank you for acknowledging the issues you are having, I will make sure your feedback is passed on to the Regional Director. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk. Kind regards, Donna.
★★★★★ 5/5
GoogleI have recently secured a property to rent with Entwistle Green and couldn’t be happier with the service. I dealt with Louisa from start to finish and she was so friendly and helpful. Thank you so much
Ann · 26 September 2024
Agent replied · 26 October 2024
Thank you so much for your wonderful 5* review Ann! We're thrilled to hear that Louisa provided you with such friendly and helpful service throughout your rental process. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWas looking for my first house to rent with Entwistle Green Crosby. Everything was professional, quick & very organised. Very special thanks to Louise & Sam were very helpful dealing with any queries and made sure to keep me updated along the way!
Michael · 29 May 2024
Agent replied · 26 October 2024
Many thanks Michael for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHighly recommend Entwistle Green
I was really impressed with the service and help I received from Entwistle Green Lettings. I was struggling to find a house and Emma Dyson was so helpful and friendly.She made the process so much easier and was always by the phone and returned my calls the same day, I was kept updated with information and felt like she would help as much as she could. I had not received the time and help with any other agent like I did with Entwistle Green. I would highly recommend 👌
Elliemae · 16 February 2024
★★★★★ 5/5
GoogleThank you to Samantha Mason ! We are finally in our beautiful first home. Mine and my partners experience at buying a home was extremely stressful due to a number of factors. That said without the professionalism and efficiency with which Sam dealt with our emails and calls I doubt we would be here today enjoying it. Sam and the team were always
Happy to help and communicated with us every step of the way.
A professional service and a very happy pair of first time buyers !
Thank you !
Susan · 27 October 2019
Agent replied · 26 October 2024
Hi Susan, so happy to hear that Sam and the team at our local Entwistle Green were so helpful. Thank you for your kind words and 5* review. All the best in your first home. Kind regards, Mark
★★★★★ 5/5
GoogleAlex Reynders has been fabulous , professional and a joy to deal with finding me a tenant for my Property . She always responds quickly and i would have no hesitation in recommending her to other Landlords. The branch in general is very well run , Sam has always been very helpful to me in the past and they really do stand out for providing a really good service in the area. Well done girls ! keep up the good work and speak to you again when a need a new tenant for either properties.
Vicky · 27 October 2019
Agent replied · 26 October 2024
Hi Vicky, thank you for your terrific 5* review and recommendation of the professional and helpful service from Alex, Sam and the team at Entwistle Green. They will be delighted to read your feedback! Best wishes, Tracey.
★★★★★ 5/5
GoogleI'd like to thank Louisa and team for their excellent service from start to finish. As a first time buyer, she explained everything clearly, answered with my queries (fast response!) and assisted in gathering all the info I needed. I would definitely recommend anyone to EG if they are looking into property!
Feb · 27 October 2023
Agent replied · 26 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotMe and my partner needed a quick turn…
Me and my partner needed a quick turn round for moving out, and that’s exactly what entwistle provided ! Our Lettings Negotiator, Owen, was so helpful and supportive throughout the process, answering even the smaller questions. We much appreciate the smooth transition and are excited to settle in !! :)
Lex · 14 July 2026
★★★★★ 5/5
GoogleI would highly recommend Entwhistle Green to anybody who is looking to rent a property. The service given to us by Jenna was professional, competent, and very friendly, along with the rest of the staff. They paid specific attention to our moving situation, as it was very time sensitive. Jenna and the staff went out of their way to make sure we got what we needed, and kept us up to date, to keep the process moving along smoothly.
James · 27 October 2019
Agent replied · 26 October 2024
Thank you James for your wonderful recommendation and 5* review of our Lettings team at Entwistle Green, Crosby.
Best wishes, Scott
★★★★★ 5/5
GoogleMy experience renting a property through Entwistle Green from initial contact to final completion was exceptional. Initially Sam, but mainly Louisa, could not have been more accommodating and helpful. Louisa in particular went out of her way to make sure that the paperwork and access to the property, including two visits, was always done in a timely fashion and was beyond my expectations. My queries were promptly answered either via phone call or email and I found them to be superb from day one. Would recommend without hesitation.
K · 29 October 2024
Agent replied · 12 November 2024
Hi Rick,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Sam and Louisa provided exceptional service and exceeded your expectations. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMy experience renting a property through Entwistle Green from initial contact to final completion was exceptional. Initially Sam, but mainly Louisa, could not have been more accommodating and helpful. Louisa in particular went out of her way to make sure that the paperwork and access to the property, including two visits, was always done in a timely fashion and was beyond my expectations. My queries were promptly answered either via phone call or email and I found them to be superb from day one. Would recommend without hesitation.
Rick · 25 October 2024
Agent replied · 26 October 2024
Hi Rick,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Sam and Louisa provided exceptional service and exceeded your expectations. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Samantha and her team, Alex and Jenna (Crosby team). They are very professional, friendly and knowledgable. I am actually short of words to express how brilliant they they were from the moment I expressed interest in one of their properties up to securing the tenancy agreement.
I was very pleased with the service I received. The kind hospitality we received from the landlord was the icing on the cake.
Many thanks and we will always be grateful for your help through out the process.
SN & family
Sikhanyisiwe · 28 October 2018
Agent replied · 26 October 2024
Hi Sikhanyisiwe
Thank you very much for this review and the 5* rating! I am delighted to hear Samantha and the provided such good service to secure the Tenancy for you and your family!
Kind regards, Jake
★★★★★ 5/5
GoogleMy experience with Entwistle Green in Crosby, both as a landlord and then as the seller of the property, has been a positive one. Sam and the team were supportive, professional and patient throughout a challenging number of months, especially under government covid restrictions. They provided timely responses and kept me informed of progress. I remained confident their experience and knowledge would get the job done...and they did.PositiveResponsiveness, Professionalism
Paul · 27 October 2021
Agent replied · 26 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a very nice experience with Entwistle green Crosby in getting a nice house for rent. Everything was so professional, organized and quick. And very special thanks to Sam who was so helpful in dealing with our queries.
Salini · 29 May 2024
Agent replied · 26 October 2024
Thank you for taking the time to leave us this great 5* review salini rajesh. Kind regards, Lucy, Customer Relations.
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