Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAll the staff at Starkey & Brown have been a pleasure to deal with, they have helped us find the house we have been looking for. Nothing was ever to much trouble, Aimee helped us with any questions we had and always got back to us quickly.
Kara met us three times at the property and each time was warm, welcoming and helped us with any quarries we had, nothing was to much trouble she went above and beyond.
Leanne · 10 August 2024
Agent replied · 24 August 2024
Hi Leanne,
Thank you for your lovely review! Your thoughtful words will sure to be passed on to Kara and Aimee, may your journey with us remain positive. Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleWe cannot thank Kay, in Lettings, enough for all the help and support she gave us. Her customer service was exceptional, constantly keeping us up to date and explaining everything in detail. We would highly recommend her.
Debbie · 22 April 2024
Agent replied · 21 June 2024
Hello Debbie,
Thank you very much indeed for you review of our lettings consultant Kay, your comments will passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleWe are in initial steps of our purchase of a property.Starkey &Brown team has been very helpful with prompt response and effective communication.fingers crossed for the upcoming steps. Thank you Aimee, Kay and Lucy
Sole · 31 May 2024
Agent replied · 21 June 2024
Hello,
Many thanks for the review, we too hope the next steps continue positively. Thank you again for your kind comments.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleBig thanks to Kara, Aimee, Lucy and the team for a very easy and stress free purchase. Kept me updated every step of the way and were all very helpful and informative.
Danny · 21 June 2024
Agent replied · 24 August 2024
Hello Danny, many thanks for your review and your kind comments toward Kara, Aimee and Lucy.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleStarkey & Brown Estate Agents were very helpful in search for our first home. Melanie supports and advises us all the time, making sure everything is on time and everything is right. I have recommended this agency to my friends and now recommend it to everyone here.
Leo · 27 July 2023
Agent replied · 21 June 2024
Thank you so much for your lovely review Leo, it's been a pleasure. Take care, speak soon, Melanie.
★★★★★ 5/5
GoogleWe highly recommend Starky & Brown Estate Agents, Lucy who helped us mainly was outstanding. Selling our house was a very quick and ‘easy’ process. Thank you Lucy!!
⭐️⭐️⭐️⭐️⭐️
Nad · 25 July 2024
Agent replied · 24 August 2024
Hello Nadine,
Thank you very much indeed for your kind hearted comments, really pleased to hear such lovely feedback for our sales progressor Lucy, your warm words will sure to be passed on to Lucy.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI want to say a big thankyou to Starkey and Brown and especially to Kay Bardsley .
I have moved quite often due to my work and I have rented different properties via agencies in the past but this time it has been a completely different experience.
I mainly had contact with Kay, she has been amazingly professional and considerate, all my queries or concerns were promptly acknowledged. Absolute honest,empathetic and caring team member who proved to be above and beyond my expectations .I also want to take this opportunity to thank my amazing caring landlord and also the maintenance team who has been very professional. Thankyou for making my stay in Scunthorpe so memorable.Kind regards. SJ
Azhar · 22 May 2024
Agent replied · 21 June 2024
Hello Azhar, thank you very much for your kind and heartfelt review, especially in respect of our lettings consultant Kay. Your sentiments will be sure to be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI have to say for first time buyers like ourselves, Starkey and brown have been very patient with us. A small hiccup with the AIP documents, so for future buyers a mortgage promise is the same as the AIP.
Amazing staff and very informative with the property your viewing. And don't feel that you've been landed with 'need to provide us with this' 'need to provide us with that'. Starkey and brown are with you to support every step of the way.
Would highly recommend this agency.
Ceri · 22 May 2024
Agent replied · 21 June 2024
Hello Ceri,
Thank you so much for your lovely feedback, pleased to hear you have found us pleasant to deal with whilst negotiating you first house purchase! We hope we continue to work together effectively assisting you with your first house purchase.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleCan not thank everyone at starkey and Brown for their excellent customer service. Everyone has been so helpful, nothing has ever been too much. Their communication was excellent and updated us at every opportunity.
I would like to say a special thankyou to Lucy. Lucy has always been on the other end of the phone, and has made every effort to try push the sale on.
Can not recommend Starkey and brown enough, definitely will be recommending to friends and family in future sales.
Thankyou again Sophie.
Sophie · 22 May 2024
Agent replied · 21 June 2024
Hello Sophie, thank you very much for your complimentary review, so grateful for the feedback.
I will be sure to pass on your kind words for our sales progressor Lucy, pleased to hear you had a great working relationship.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI had an exceptional experience with Starkey & Brown - truly the pinnacle of real estate service in the area. From the outset, they've been incredibly accommodating and attentive, making the process of finding my home a breeze. They leave no question unanswered and maintain warm and friendly communication throughout, which is paramount when navigating such a significant decision. Furthermore, their sales progression is impressively swift and efficient. Their thoughtful approach to marketing each property sets them apart, demonstrating their dedication to every client's unique needs.
Florea · 22 April 2024
Agent replied · 21 June 2024
Hello Florea,
Thank you so very much for wonderfully kind words. It is hugely appreciated when client's reach out to us to say such kind things, so thank you again!
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleKara absolutely blew us both away from the moment we met her. She was just lovely. She was so knowledgeable, went through everything with us, explained each stage, she even brought examples of the market past and present in line with the property we are looking to sell and explaining what and why. No stone was left unturned.
We came away understanding everything, the way she dealt with us was like speaking with a friend. We were totally at ease and knew Kara would take some beating on the way she made us feel, her knowledge and customer service as a whole.
The turnaround time from our initial meeting, to pictures, for the listing to go live and the board to be erected and EPC sorted was a matter of days. The service has been outstanding from Kara followed by excellent communication throughout. You really cannot ask anymore.
From one seller/buyer to another, my advice to you is choose Kara from S&B her property/market knowledge , customer service and the drive she has to assist you in buying/selling your property, i can assure you, you won't find anyone better.
If i could give Kara more stars i would.
Sarah · 22 April 2024
Agent replied · 21 June 2024
Hello Sarah,
Thank you so much for your very, very thoughtful review regarding our assistant manager and valuer, Kara. Please rest assured your kind words will be passed on. We hope your experience with us continues so positively and enjoy working with the rest of the team.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleKara and Aimee were great kept us informed and updated regarding viewings and interest , very professional and competent . Would recommend them to anyone .
James · 3 August 2024
Agent replied · 24 August 2024
Hello James,
Pleased to hear your lovely words regarding our branch and assistant managers Aimee and Kara, your comments are very much appreciated and your words will be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleThe team have been fantastic, from day one to now they have kept us informed every step of the way. Highly recommend
Ian · 16 March 2026
Agent replied · 16 April 2026
Hello Ian,
Thank you so much for the review and your kind words regarding our team! I am delighted to hear you are happy with the service.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleMy property sold within days, then after several weeks the chain became slightly restless, but Lucy Atkinson kept everyone in the chain calm and was very reassuring at the other end of the phone .
It all came together on the day !?
PAUL · 27 July 2023
Agent replied · 21 June 2024
Hi Paul,
Many thanks for your review and pleased to hear that Lucy helped you throughout the process and pleased that it all came together for you.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleWe have used Starkey & Brown to sell 3 properties in a 12 month period. Kara from the Scunthorpe office was our first contact with the company and she was very professional, friendly and knowledgable. I highly recommend Kara and Starkey & Brown!
Holly · 22 June 2023
Agent replied · 21 June 2024
Thank you for the kind words Holly, and the repeat custom! We hope you're happy in your new home, we look forward to hopefully helping you again one day!
★★★★★ 5/5
GoogleFantastic ladies Kara and Aimee, doing a great job with a smile! Really happy with the service and them keeping us in touch every step of the way 😊 …
Karen · 16 December 2025
Agent replied · 16 April 2026
Hello Karen,
Thank you so much for the lovely feedback, it really means a lot to us reaching out. Your kind comments regarding Kara and Aimee are sure to be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleHave had such a lovely experience with Starkey&Brown, our agent Kay was absolutely brilliant always so lovely, easy to talk to, so helpful and informative. Has made our move as stress free as possible, would recommend all services to anyone! Thank you!
Paige-Marie · 22 June 2023
Agent replied · 21 June 2024
Thank you so much for the lovely review.
★★★★★ 5/5
GoogleHad 4 viewings with starkey and brown whilst looking to upsize to a new property.
Had a great experience so far , viewings were arranged promptly and with ease. Able to view multiple properties before finding the right one for us .
Starkey and Brown accommodated request to view property at different times of day prior to offer . Very happy with the service so far and looking forward to progressing with the purchase of our new home.
Eleanor · 23 March 2024
Agent replied · 21 June 2024
Hello Eleanor,
We are thrilled to hear of your positive experience in working with us, we hope to continue to keep up the level of service throughout your time working with us.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleI was looking at 2 properties With Starkey and Brown. Having to travel 200 miles to view them in 2 different towns, they organised the viewings so they could be down on the same day.. They told me about possible delays with one viewing, but arranged a viewing at a similar property synchronising the times of both viewings. I did in fact buy the suggested property at the 2nd site. They have been so helpful and have organised everything perfectly. Thank you.
Daddy · 23 January 2024
Agent replied · 21 June 2024
Hello,
Thank you for your review, your comments are very thoughtful and we have been very pleased to assist you in your house purchase. We hope we continue to exceed your expectations.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleBest Estate Agent I have ever dealt with. Lucy and the team there were top class. Took alot of pressure from me and were very professional.
Jeannette · 22 May 2024
Agent replied · 21 June 2024
Hello Jeannette,
Many thanks for the review, so pleased the team gave you a great experience working with us and thank you for pointing out our sales progressor Lucy, your comments will be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleAimee and Kara were very helpful and very professional. I highly recommend them and the agency. Professional services
Martyna · 24 September 2024
Agent replied · 24 October 2024
Hello Martyna,
Many thanks for kind review, we look forward to working with you furthermore and hope to continue your positive experience.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleBrilliant service. Highly recommended House was sold immediately at a very good price. Excellent service from Mel and her team throughout the whole process through to completion. What really sets them apart is the follow up between offer and completion with in depth updates of the whole chain involved. Outstanding.
Douglas · 22 June 2022
Agent replied · 21 June 2024
Thank you for your lovely review Douglas. It was a pleasure and I hope all goes well with your onward purchase.
★★★★★ 5/5
GoogleI am very impressed with the service my family have received from Kay at the Scunthorpe Branch of Starkey & Brown.
My parents are moving from France back to the UK after being away for 16 years and I was dreading finding them a rental and going through the process on their behalf. Kay has really gone the extra mile helping my brother and I sort this out for our parents, to make it as painless as possible for us and I cannot thank her enough for her help.
I would highly recommend Starkey & Brown Estate Agents to anyone looking for a rental because they give a first-class service. Thank you.
Chris · 24 December 2023
Agent replied · 21 June 2024
Hello Chris, many thanks for your lovely review and kind words regarding our lettings consultant Kay.
Really pleased to hear Kay made the process as smooth as they could.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleGreat experience. Best service of all the real estate agents I’ve dealt with in the area. Glad to have found my home through Starkey & Brown as they have been very accommodating and attentive from the start. All questions answered, all viewings accompanied, all communication warm and friendly - exactly what you need when making a big decision! Sales progression is fast and efficient so far. Their marketing is good too - you can see that they actually put a lot of thought into it for each individual property.
Kara in particular has been a pleasure to meet and deal with - she made all the difference to the experience of buying my first home.
Marie · 24 December 2023
Agent replied · 21 June 2024
Hello Marie, thank you for your review, that is such wonderful feedback to have so thank you again for this.
Pleased you're having a positive experience with us and may this long continue.
Best wishes,
Starkey & Brown
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