Trusted Agent profile

Starkey and Brown reviews

★★★★★ Excellent

245 reviews across 2 platforms

1 Oswald Road, Scunthorpe DN15 7PU

Starkey and Brown's Scunthorpe office at 1 Oswald Road is rated 4.8 out of 5 across 245 reviews on two platforms, including 235 Google reviews rated 4.9. The 10 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

235

Reviews on Google

This office

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Starkey and Brown. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience with Starkey & Brown when letting out my house. From start to finish, the team were professional, efficient, and made the process easy. Kara was very detailed and knowledgeable about the process of how they would handle everything and how long it would take to get my house up and rented. Kay kept me well informed throughout the process, found a suitable tenant quickly and handled everything with care and attention to detail. The communication was clear and prompt and if I had and questions they were helpful and informative about them which made the whole experience stress free. I would highly recommend Starkey & Brown to anyone who is looking for a reliable and professional letting agent.

Jordan · 16 February 2026

Agent replied · 16 April 2026

Hello Jordan, thank you so much for the review! We're delighted to hear your experience in working with us and what a thoughtful review. It is wholeheartedly appreciated by us, that you have taken the time to share your experience as one of our valued client's. Your kind comments regarding Kara and Kay will be passed on. Best wishes, Starkey & Brown

5/5

Google

We were recommended Starkey and Brown from a friend and we would have no hesitation to further recommend them. Kara was professional and very knowledgeable when she came to value the property which filled me with confidence. Aimee has kept us upto date with bookings and feedback via texts, voicemail and emails so we felt updated throughout. A bonus we have sold STC within 3 weeks, fingers crossed it goes through as smoothly as it started.

Emma · 16 January 2026

Agent replied · 16 April 2026

Hello Emma, What a lovely review! Thank you so much for taking the time to leave us a review and share your experience of working with us. It really means a lot to us. Your kind comments regarding Aimee and Kara are sure to be passed on. Best wishes, Starkey & Brown

5/5

Trustpilot

Great Service

After a poor experience with Pygott and Crone (Lincoln) we decided to contract Starkey and Brown to sell our house and were so pleased we did. From the start they were friendly and helpful, the listing looked good but was realistic and they arranged plenty of viewings. We also purchased our new house through Starkey and Brown, and throughout the sale and purchase process we were kept informed and updated. Anita was great, very supportive and reassuring and updating me as things progressed. All went smoothly and we were soon moving into our new home. Wouldn't hesitate to recommend.

SB · 14 August 2026

5/5

Google

Starkey and Brown have been great to work with from first contact. We weren’t sure if we were going to sell or let our property. In the end we decided to re let it. Kay and her team have been super helpful, very approachable and their guidance and knowledge has been much appreciated. Will definitely use them again

Amanda · 16 February 2026

Agent replied · 16 April 2026

Hello Amanda, Thank you so much for the wonderful feedback. It was very thoughtful of you to reach out and share your experience working with us. We truly value our partnership and look forward to continuing our work together for many years to come. Best wishes, Starkey & Brown

5/5

Google

Thanks to Kara and Aimee for the constant communication and quick sale of my Apartment, wasnt expecting it all to happen so quickly, but to these 2 ladies from start to finish (nearly at the finish line) they have made sure everything was done to a high satisfactory level for the sale to happen quickly. Couldn't of asked for more.

Jimmy · 16 December 2025

Agent replied · 16 April 2026

Hi Jimmy, Thank you for the feedback and we really appreciate you taking the time to leave us such a thoughtful review. Your comments regarding Kara and Aimee are sure to be passed on. Best wishes, Starkey & Brown

5/5

Google

From viewing through to purchasing all the staff were professional, kind and helpful. Lucy went above and beyond with the sale progression. So helpful, kind, understanding and nothing too much trouble. From our experience we would highly recommend

Duncan · 16 February 2026

Agent replied · 16 April 2026

Hello Duncan, Thank you so much for the lovely review! Thank you so much for your comments regarding our sales progressor Lucy, your kind words are sure to be passed on. Best wishes, Starkey & Brown

5/5

Google

Starkey & Brown have been absolutely amazing, extremely thorough and so quick with the whole process of us buying a house! Aimee was always on the other side of the phone to answer all our questions. Couldn’t recommend them enough!

Natalie · 16 January 2026

Agent replied · 16 April 2026

Hi Natalie, Thank you so much for the review and we're delighted to hear Aimee, our branch manager, has been assisted you positively with your purchase. Thanks again for reaching out. Best wishes, Starkey & Brown

5/5

Google

My experience of this letting agents was Great,Kay was there from start to finish helping me along the way as a first time renter. Highly Recommend. Regards Paul Levey

Paul · 2 April 2026

Agent replied · 16 April 2026

Hi Paul, Thank you so much for your kind words! We’re delighted to hear that Kay was able to support you throughout your first renting experience. It means a lot to us that you had a great experience and would recommend our service. Wishing you all the best in your new home! Best wishes, Starkey & Brown

5/5

Google

I can’t thank Lucy enough for her outstanding support throughout our house-buying journey. From the very beginning, she was professional, approachable, and always willing to go the extra mile to help us. She kept us updated at every stage, …

Hanna · 16 December 2025

Agent replied · 16 April 2026

Hello Hanna, Thank you for reaching out to leave our sales progressor Lucy such a heart warming review! We're delighted to hear you found Lucy to be such a great support and … More

5/5

Google

The team at Starkey and Brown Scunthorpe have been nothing short of amazing, Freya was our first point of contact to book our valuation appointment and was lovely, polite and friendly on the phone, and then Kara who came to complete a …

Hayley · 16 November 2025

Agent replied · 16 April 2026

Hi Hayley, Thank you so much for the lovely review. It is so welcoming to hear of your positive experience and how each member of team has supported you through the … More

5/5

Google

We are so impressed with the service we received from Starkey and Brown both before and after the let was agreed. Kay is without a doubt the kindness and most professional person I have worked with in this industry. Her communication was second to none, and throughout the process she was so supportive and understanding. When there was a issue with the first place we tried to rent (not the fault of Kay or Starkey and Brown) you could tell Kay genuinely cared about the situation and helped to find a solution quickly. Couldn't be happier with the support we've received during a very stressful long distance non fault eviction move. Would recommend to anybody for letting or buying a property.

Bethany · 3 August 2024

Agent replied · 24 August 2024

Hello Bethany, Thank you so much for your thoughtfully kind review regarding our lettings consultant Kay, your touching words will be sure to be passed on to Kay. Best wishes, Starkey & Brown

5/5

Google

We had the pleasure of working with Kay while searching for our new place to live, and we cannot recommend her highly enough. From the very beginning, Kay was incredibly attentive, patient, and dedicated to understanding our needs and preferences. She guided us through the entire process with expertise and genuine care, making what can often be a stressful experience feel smooth and manageable. What truly set Kay apart was her commitment to finding the perfect house for us. She listened carefully to our feedback and continuously refined her recommendations to ensure we found a property that met all our criteria. Her attention to detail and thoroughness were evident at every step. In addition to her professional skills, Kay's warm and friendly demeanor made the entire process enjoyable. She was always approachable and made us feel comfortable throughout our search. We are incredibly grateful for her assistance and would highly recommend her to anyone looking for an exceptional estate agent.

Emmanuel · 3 August 2024

Agent replied · 24 August 2024

Hello Emmanuel, Thank you so much for your touching and kind review regarding our lettings consultant Kay, your touching words will be sure to be passed on to Kay. It is wonderful to hear how Kay has supported you through letting a property with us. Best wishes, Starkey & Brown

5/5

Google

We approached Starkey & Brown in Scunthorpe to find us a tenant for our rental property. We dealt with Kay who was absolutely brilliant, she had found us a tenant within 3 days , she kept us updated all the way through the process, her knowledge and experience is exceptional . The whole process was stress free . She certainly did go above and beyond for us . Thankyou Kay , you will definitely be seeing us again .

Richard · 27 July 2024

Agent replied · 24 August 2024

Hello Richard, So pleased our lettings consultant Kay has taken great care of your rental property. Your kind and thoughtful words will sure to be passed on to Kay. Best wishes, Starkey & Brown

5/5

Google

House selling/buying is a stressful experience but Starkey and Brown have been excellent. The team have kept us updated throughout the process and have been easy to contact. A special thank you to Lucy who has gone above and beyond for us and to Kara for her efficiency with getting our house on the market and then leading a viewing which lead to the sale of our house. We would recommend Starkey and Brown.

Rachel · 3 October 2024

Agent replied · 24 October 2024

Hi Rachel, Thank you so much for the review and your compliments of our service, we delighted to hear of your feedback and experience in dealing with us. Your kind comments will be passed onto the team. Best wishes, Starkey & Brown

5/5

Google

I would recommend this estate agency, especially Kay. They were extremely helpful throughout the process, easily accessible when needed, and very responsive when I had any questions. Thanks Kay.

Joe · 16 February 2026

Agent replied · 16 April 2026

Hello Joe, Thank you for taking your time to leave us a review! And thank you for your thoughtful words regarding our lettings consultant Kay, your thoughts will be passed on. Best wishes, Starkey & Brown

5/5

Google

We have used Starkey & Brown (Scunthorpe) as the letting agent for our portfolio of Buy-to-Let properties for many years. Theirs is a trusted and 5-Star service, ensuring that tenants are treated fairly and that landlords achieve their return on investment. Their "call-and-care" inspections give peace of mind for all. Nothing is too much trouble for this professional, hard-working and caring team. If you need a letting agent - you need Starkey & Brown.

SUSAN · 26 September 2024

Agent replied · 24 October 2024

Hello Susan, And may we say you are a pleasure to work with and a much appreciated client. Thank you so much for your kind, thoughtful and considerate review! It really is lovely to hear and means so very much to us. Best wishes, Starkey & Brown

5/5

Google

We had our property on the market with a well known estate agent in Scunthorpe for over 12 weeks, we felt they left us idling, they were only interested if we brought the price down. Starkey and Brown took over, Kara was amazing. She came to our home to speak to us, she was ready to take pictures there and then and within 24 hours, our property went live! Within a week we had an offer, admittedly it fell through but within 6 weeks we were back on. The service has been top notch! The ladies are friendly and very knowledgable. So far we've been kept in the loop. Fingers cross the next step goes as well as the first half. Well done guys!

Chane · 14 June 2024

Agent replied · 21 June 2024

Hello Chane, thank you so much for your kind words and most thoughtful review. It is very much appreciated that you took the time to share your experience in working with us and we are delighted to hear your thoughtful comments. Best wishes, Starkey & Brown

5/5

Google

Having just had a short notice period from my landlady - I had to find something suitable quickly for my family - Amiee was brilliant with all my questions and in helping me find the right home. As I went on holiday, Amiee and my dad (now my PA 😂) worked together to get all the fine details sorted while I was away - Amiee kept in touch constantly and after many emails/calls between the 3 of us, it is now all coming together. Even though I was in another country, I felt like I was in good hands. I am so grateful and we can’t wait to move into our very first home that we can call our own 🏡🥰

Lucy · 18 August 2025

5/5

Google

Starkey and Brown were appointed as our estate agents during the recent sale of our home. The house was live online within hours of their staff attending and taking photos etc. We had 3 viewings within 3 days, one of which went on to purchase the house. Aimee and Lucy were fantastic throughout the process acting as a great go between us and the buyers. They kept both parties fully informed at all stages and nothing was too much trouble. Professional, courteous and efficient in all undertakings. We would fully recommend Starkey and Brown to anyone considering buying or selling.

Tony · 22 May 2024

Agent replied · 21 June 2024

Hello Tony, Many thanks for your review and kind words. It has been a pleasure working with you and we wish you much happiness in your new home. Best wishes, Starkey & Brown

5/5

Google

I would highly recommend Starkey and Brown. Their knowledge and punchuality around viewings and in communications have made the start to my house buying journey smooth and stress free. Thank you Aimee and team🤩 …

Katy · 16 November 2025

Agent replied · 16 April 2026

Hi Katy, Thank you for reaching out and leaving us such a thoughtful review! We really appreciate you taking your time to say such kind comments regarding your … More

5/5

Google

Starkey & Brown, Kay in particular, have been brilliant in helping us out in renting our house out. They made the whole proces so straightforward and easy from start to finish. We are very happy with the tennants they have found us as well as the valuation, charges and everything else involved. Kay was always one email away at any time of day or night, even after her working hours and on her days off. Thank you everyone, thank you very much Kay!

Alda · 23 March 2024

Agent replied · 21 June 2024

Hello Alda, Many thanks for your review and with special thanks to our lettings consultant Kay, your kind words will most certainly passed on. We hope to continue to work with you positively. Best wishes, Starkey & Brown

5/5

Google

Special thanks to Aimee, Kay and Kara for helping me with finding suitable tenants and subsequently selling my property after having no success with another big estate agent in the area. Communication was regular and clear, they listened to exactly what I needed and over delivered on what I expected. These guys were super transparent from the start and offered useful insights and recommendations that led to us selling the property within a few weeks.

Connor · 20 June 2024

Agent replied · 24 August 2024

Hello Connor, what lovely feedback, thank you so much for taking the time to leave us a review. Best wishes, Starkey & Brown

5/5

Google

Lucy and Aimee were incredibly supportive and informative during the purchase of our first home. They became the only people in the process that seemed to be interested in progressing through our challenges. We often found ourselves seeking advice from Aimee or Lucy before anyone else in the chain! That includes our solicitor and mortgage advisor... Would strongly recommend business through Starkey&Brown because of our experience with Aimee and Lucy.

Lewis · 10 August 2024

Agent replied · 24 August 2024

Hello Lewis, Thank you! Your review is so thoughtful, thank you for taking the time to review your experience of working with us, pleased to hear Aimee and Lucy were able to help you navigate through your property purchase. Thanks again, best wishes, Starkey & Brown

5/5

Google

Absolutely brilliant service. Bought a property through them they Found me a tenants in no time. Hassle free, Great communication and professional. Very helpful staff thank you Kay, Aimee and Lucy..!!!

Farhan · 16 November 2025

Agent replied · 16 April 2026

Hi Farhan, Thank you so much for the 5 star review! It really means a lot to us, reaching out. Your thoughtful comments will be passed on to the team. Best wishes, Starkey & Brown

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Starkey and Brown's Google reviews

Questions about Starkey and Brown

How many reviews does Starkey and Brown have?

Starkey and Brown's Scunthorpe office has 245 reviews across two platforms: 235 on Google, 10 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Starkey and Brown's rating?

Starkey and Brown is rated 4.8 out of 5 across all 245 reviews, and 4.9 out of 5 on Google from 235 reviews, checked 9 October 2026.

Has Starkey and Brown won any awards?

Yes. In The Trusted Agent 2026 awards: Starkey and Brown, Scunthorpe won Trusted Agent.

Where is Starkey and Brown's Scunthorpe office?

Starkey and Brown, 1 Oswald Road, Scunthorpe DN15 7PU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.