Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would like to sincerely thank Starkey & Brown Estate Agents, especially our amazing manager Aimee, for the incredible support and guidance during the purchase of our first home. The entire process from start to finish was smooth, professional, and very reassuring.
Aimee was always ready to answer our questions, clearly explained every step, and gave us great confidence throughout. Her friendliness, prompt communication, and genuine care meant a lot to us during this important stage of our lives.
Without a doubt, we will turn to Starkey & Brown again in the future and would highly recommend them to anyone looking for a reliable and professional estate agency!
Evaldas · 22 May 2025
★★★★★ 5/5
GoogleKay has been fabulous throughout the process .
Nothing was to much trouble , professional , hard working you’ve been amazing ! Thank you so much xx
Louise · 16 December 2025
Agent replied · 16 April 2026
Hi Louise,
Thank you so much for the glowing review of our lettings consultant Kay. Your very thoughtful sentiments will be passed on to Kay.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleKara and Aimee were fantastic. They made the process of selling the house seamless and everything was done in a friendly and professional manner. Kara even re-arranged her diary to come and take photographs of the property to accommodate my limited availability. Aimee always notified me of any viewings that had been booked and provided feedback promptly afterwards. Overall a 5* service
Paul · 19 October 2024
Agent replied · 24 October 2024
Hello Paul,
Thank you for your thoughtful review, it is truly appreciated and we are pleased the team are on hand to provide a review worthy service. Your lovely comments will be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleStarkey and Brown have been our letting agents for a few years now. We've been kept up to date with regular inspections, something which didn't happen with another local agent. Any queries from us or our tenants have been dealt with as promptly as possible. No hesitation in recommending, especially Kay, who goes above and beyond to secure the right outcome for everyone.
Mary · 3 October 2024
Agent replied · 24 October 2024
Hello Mary,
Thank you so much for your lovely review regarding our lettings department, it means so much to us to have your feedback. I will pass on your kind comments to our lettings consultant Kay.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleBoth Aimee and Kara were great, very friendly and prompt with replies. Nothing was ever to much trouble, Aimee helped me with any questions I had and always got back to me quickly.
Kara met us at 2 different properties and each time was very friendly and informative. Gave a little information on the area and made the whole viewing experience great.
Szandi · 10 October 2024
Agent replied · 24 October 2024
Hello Szandi, thank you so much for your kind review, really pleased the team have been supportive during your property needs. Your thoughtful words will be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleAbsolutely brilliant estate agents. During these tough times S&B made the daunting process of buying our first home easy and stress free. I'd like to thank Melanie for sending the initial link to the property and also Kara for showing us round. But in particular I'd like to give special thanks to Lucy for all the work she put in as our sales progessor. She was always available to answer my (many) questions and was constantly calling and emailing to us to keep us in the loop. Not once did I have to chase or wait any length of time for a call or reply to an email.
I can't thank Lucy and S&B enough for how smooth they made the whole buying process.
We will 100% recommend S&B to anyone and we will certainly use them again in the future.
Oliver · 25 October 2023
Agent replied · 21 June 2024
Hi Oliver, thank you for your praise, it seems you had a very positive experience with us which is wonderful to hear. And special thanks to your lovely words about our sales progressor Lucy, your comments will be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI was very impressed by he customer service I received with Starkey & Brown. Kara initially viewed the property and was very professional and friendly explaining the whole procedure involved to sell the property.
Everything was dealt with promptly and Lucy took over the sale. She contacted me every week without fail to keep me in the loop of the sale progress . She helped me through the whole process and also spoke to my buyers when probate was delayed. A great team, five stars, would recommend them to anyone .
Julie · 26 August 2023
Agent replied · 21 June 2024
Hello Julie, thank you so much for the review! So pleased we've provided a service you're happy to recommend and thank you for your praise for our property consultant Kara and our sales progressor Lucy, it sounds like they have given you a great experience in working with us.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleWhat a fantastic experience from start to finish and we couldn’t be happier that we chose to sell our home with Starkey & Brown.
From the initial valuation, I knew they were the estate agents we wanted to use. Kara was knowledgable and professional and we were pleased with the valuation she suggested. The photographs and video she put together were brilliant and portrayed our home exactly as it was. Light, bright, airy and spacious.
Following on from listing our property, Aimee and Mel were brilliant at keeping us updated with viewings and chasing up feedback straight away. They continuously kept us in the loop and were always at the end of the phone if we needed them.
After securing a sale, Lucy has been great at ensuring the transaction is moving well, liaising with the buyers and updating us when necessary.
I knew from the start that Starkey & Brown were the right choice and the proof has been in how they’ve secured and handled our sale. We couldn’t be happier and wouldn’t think twice about recommending them to a friend.
Rebecca · 27 July 2023
Agent replied · 21 June 2024
Hi Rebecca,
Many thanks for your kind review, sounds like the team are smashing it which is wonderful to hear.
Your feedback is invaluable to us so thank again for taking the time to share your experience.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI would like to say Starkey & Brown did a fantastic job selling our house and I would certainly use them in the future.
Kara their sales consultant was professional, knowledgeable and a pleasure to deal with.
Aimee the Senior Sales Consultant was on the ball and just three weeks after the house went on the market the sale was agreed.
Lucy the sales progressor was constantly intouch with myself the buyer's and the solicitors which made the whole process seem so easy.
All in all Starkey & Brown Estate Agents have got themselves a great team.
Gordon · 22 June 2023
Agent replied · 21 June 2024
Hello Gordon, many thanks for you review, it is very much appreciated to hear your experience in working with us. Myself and colleagues are very grateful for your lovely comments. Don't ever hesitate to contact us should you ever need us again. Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleWe listed and sold our property with Starkey and Brown last year and they were fabulous from start to finish.
Kara came to value the property and was friendly, professional and very helpful. Once we listed we secured a sale very quickly thanks to Aimee and the team promoting our property. We had a lot of issue with the property we were purchasing and Lucy our sales progress or had great advice and patience with us. Very helpful and understanding in a difficult situation. All in all, a great team. Thank so much for helping ease the stress of our move 😊
Karen · 22 June 2023
Agent replied · 21 June 2024
Thank you for such a lovely review Karen, it was a pleasure to assist you and your family in your move to Scotland. We hope you've settled in well :) x
★★★★★ 5/5
GoogleCan't thank Starkey and Brown for helping us sell our house so quickly.
We were recommended Starkey and Brown by a friend, and I'm glad we went with them. Selling your house can be really daunting but Lucy, Kara and Aimee were so friendly and knowledgable, I just knew we were in safe hands.
We'd found a house we loved, so selling ours quickly and at the right price was essential. The S&B team understood the assignment and we'd accepted a great offer less than a week later. We never needed to chase them or anything, and they just fit everything around us.
Now we're the friends recommending them to others!
Christopher · 22 June 2023
Agent replied · 21 June 2024
Hi Christopher,
Thank you so much for your kind comments, very pleased to hear you had such a positive experience working with us.
Thank you very much for recommending us! It really is invaluable to us to have your feedback.
All the best, Starkey & Brown
★★★★★ 5/5
GoogleWe have just used Starkey and Brown in Scunthorpe, firstly to rent our property short term and then sell it. We would highly recommend using them and have nothing but appreciation for their hard work. They have made selling our house easy and stress free.
They have been fantastic from start to finish. They have been helpful, great with communication, gone above and beyond and came up with some great solutions to rent our house / get it sold.
Kara initially dealt with us and gave us all the information we needed, a good rate and took some fantastic pictures of the house.
Melanie also got involved and helped push the rental and sale side of things through effectively.
A bonus is their sales progression team, Lucy has been great at pushing things forward, keeping us up to date and ensuing a quick and smooth sale.
We have never had any issue with contacting them and nothing has been to much for them to do! Again highly recommend .
Claire · 22 June 2023
Agent replied · 21 June 2024
Hi Claire,
Thank you for your kind comments, to hear all of our team have individually supported you throughout your process of renting and then going on to sell is wonderful to hear.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleAimee, Lucy and the team have been an amazing support. They are tenacious, reliable, professional and super support throughout the process.
Natascha · 16 November 2025
Agent replied · 16 April 2026
Hi Natascha,
Thank you for the review! We're delighted to hear that our team have been a great support throughout your time with us. Your special thanks to Aimee and Lucy … More
★★★★★ 5/5
GoogleThank you to the team for helping us buy our first home. A very pleasant experience throughout and excellent service from Lucy to keep things moving. Especially pleased with you attending the property and making a video for us before exchange to save us the 6 hour round trip. Wishing you all the best
Chris and Paulina
Chris · 16 February 2026
Agent replied · 16 April 2026
Hello Chris & Paulina,
Thank you so much for the review, and for the 5 stars! We're delighted to hear you had such a positive experience in working with us. Your special mention of our sales progressor Lucy will be passed on. We hope you enjoy your first purchased home.
Best wishes, Starkey & Brown
★★★★★ 5/5
TrustpilotWhat a great team Starkey and Brown…
What a great team Starkey and Brown have. Sold my property very quickly and then continued to keep me updated as we went along. When needed they gathered information and gave the gentle pushes that were needed. Would highly recommend them to anyone. Thank you Anita for looking after me so well
Lorraine · 1 November 2025
★★★★★ 5/5
GoogleProfessional, efficient and friendly service, with swift responses to any queries we had. Lucy kept us up to date with the progress of the purchase, sorted out additional viewings for us, liaised with tradespeople who needed access to the property during the purchase process and generally made sure the purchase went smoothly and was stress free. Really impressed with the service and support we received.
Michelle · 22 February 2024
Agent replied · 21 June 2024
Hello Michelle, your review regarding our sales progressor Lucy is such lovely feedback, thank you for taking the time to share your experience in working with us. I'm sure Lucy will be very appreciative of your kind words. Please don't hesitate can if we be of any assistance at all.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleGreat experience we had with starkey & Brown estate agent Aimee and Kara have so much professionalism and passion for what they doing I’m really speechless with the high standard they put on the job we had a offer on our house in 3 working days after going in the market thanks to Aimee and Kara
I never can be thankful enough..5 stars
Pedro · 22 February 2024
Agent replied · 21 June 2024
Hello Pedro,
Many thanks for your kind words, that is so very thoughtful of you to write us up such a lovely review! So wonderful to hear how Aimee and Kara have provided you with a service you're happy with.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleJust recently purchased a house through starkey and brown. We dealt with Lucy and wow she is amazing. I struggle in these kinds of situations and Lucy always made me feel at ease and like I was in control. From her customer service, to updates and just all around kindness, I can not thank her enough.
Lizzie · 22 May 2024
Agent replied · 21 June 2024
Hello Lizzie,
Many thanks for your review, they're such lovely words regarding our sales progressor Lucy and we will be sure they're passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleFrom initial contact with Aimee at Starkey & Brown I have received nothing but first class service. Aimee has helped me all the way through my enquiry right through viewings and eventually putting in an offer on a property. Excellent advice, customer service and would thoroughly recommend Aimee if you are contemplating buying a property through Starkey & Brown (Scunthorpe).
Garry · 22 February 2024
Agent replied · 21 June 2024
Hello Garry,
Many thanks for your very thoughtful review. I hope we continue to exceed your expectations throughout your purchase with us.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleA heartfelt shout-out to Kay for her exceptional service as my letting agent. Kay not only went above and beyond in securing me a home but also played a crucial role in managing the paperwork. Her support extended to assisting my parents as landlords, showcasing a remarkable dedication to her clients. I wholeheartedly recommend Kay for her outstanding professionalism and commitment.
William · 23 January 2024
Agent replied · 21 June 2024
Hello Mr Britcliffe,
Many thanks for your kind feedback regarding our lettings consultant Kay, it sounds like they were able to assist you and support you throughout your experience with us.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleI’m in the process of buying a property with Starkey and Brown. Aimee is fantastic. She helps me every steps from putting my offer until the sale process. Aimee is friendly and very easy to contact. I’m very pleased with her work. Kay and Lucy are also fantastic. I hope my purchase will go through smoothly with the team. I give five stars to Starkey and Brown.
Drcho · 26 August 2023
Agent replied · 21 June 2024
Hello Dr Cho, many thanks for your lovely review of the team, your words are very thoughtful and it is wonderful to hear of your experience in dealing with us and we hope it long continues.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleLucy of Starkey and Brown has been so helpful navigating us through a complicated process.of purchasing a house in Scunthorpe. Lucy provided regular and helpful updates throughout alleviating any anxieties. We would highly recommend buying or selling a house with Starkey and Brown.
Vicki · 2 April 2026
Agent replied · 16 April 2026
Hello Vicki,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Lucy was able to support you throughout what can often be a complex and stressful process. Providing clear communication and regular updates is something we pride ourselves on, so it’s wonderful to know this helped ease your anxieties. Your recommendation means a great deal to both Lucy and the entire team at Starkey and Brown. We wish you all the very best in your new home in and please don’t hesitate to get in touch if we can assist you again in the future.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleUsed Starkey and Brown for sale of parents house because they were rated highly on trust pilot. Aimee and rest of staff have kept us updated every step of the way with the progress and any questions we needed answering have been dealt with quickly and efficiently. Would recommend Starkey and Brown to anyone looking to sell property.
Jo · 16 November 2025
Agent replied · 16 April 2026
Hello Jo,
Thank you for such a kind and thoughtful review! It really means a lot to us when our client's take the time to share their experience in working us, it is … More
★★★★★ 5/5
GoogleI have just moved out of a rented property with Starkey and Brown after 3 and a half years. In that time the staff have been very helpful and polite and alway's there to help right up until the end. Thank you Kay and the team for everything.
Vasilios · 25 July 2024
Agent replied · 24 August 2024
Hello Vasilios,
Thank you for your lovely review regarding your experience in renting with us. Your kind comments will be passed on to the team and especially to Kay.
Best wishes, Starkey & Brown
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