Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA great experience !
Lucy was very helpful and friendly.
She took the time to explain some specific details about a property to me and was really engaging. 5 stars
⭐️⭐️⭐️⭐️⭐️
Richard · 25 November 2024
Agent replied · 24 January 2025
Hi Ricky,
We are delighted to hear you had a great experience with us! How lovely to hear that our sales progressor Lucy was on hand to assist you, your kind comments will sure to be passed on. Thank you again, we really appreciate you taking the time to leave us feedback.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleJust at the start of my buying journey but so far very impressed with the staff and information.
Jean · 12 July 2026
Agent replied · 12 October 2026
Hello Jean,
Thank you so much for your lovely review! We're delighted to hear you've had such a positive experience at the start of your buying journey.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleStaff at Starkey and Brown have been so friendly and helpful. Thank you
Rachel · 12 August 2026
Agent replied · 12 October 2026
Hello Rachel,
Thank you so much for your lovely review! We’re delighted to hear that you found the team friendly and helpful.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI would just like say that Kay Bardsley is a massive credit to your company, she has been so helpful with both me and my missus, anything we needed kay was there to help and guide us, can't thank you enough😊 …
Jordan · 22 April 2024
Agent replied · 21 June 2024
Hello Jordan, thank you for taking the time to say such wonderful things regarding our lettings consultant Kay, it really means a lot to us to hear such lovely feedback from our client's. Your kind words will be passed on to Kay.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleExcellent service from Starkey and Brown . Kara along with Lucy kept me up to date with everything regarding the sale of my property . I also used them to buy this property at the very beginning .
I would certainly recommend Starkey and Brown , first class service .
A big thank you 😊
Denise · 22 June 2023
Agent replied · 21 June 2024
Thank you for your kind words Denise, it's been a pleasure to help you on two occasions. You know where we are if you ever need us again! x
★★★★★ 5/5
GoogleKay made our experience of renting so easy! She responded quickly over the Christmas break and made sure everything went thought smoothly! Thanks so much Kay
Rachel · 1 January 2025
Agent replied · 8 January 2025
Many thanks for taking the time to leave us such a lovely review! Thank you for your kind comments regarding our lettings consultant Kay, your kind words will sure to be passed on. Best wishes, Starkey & Brown
★★★★★ 1/5
TrustpilotScunthorpe Starkey and Brown lettings not fit for purpose
Scunthorpe branch starkey and Brown Avoid please anyone thinking of using these to rent their property through or anyone thinking of renting of them they are very bad at looking after tenants maintenance takes for ever endless phone calls for weeks on end .The last straw for me was in June I Had waited over a year and half for them to paint the front windows and doors and the back windows and doors the guy who came was called Danny he took 16 hrs to do the work it is a complete bogged job didn't sand down properly still can see where old paint was didn't undercoat or prime didn't use gloss like I asked for used dull matt and then missed areas completely and second visit damaged with paint Laura ashley blind in the bathroom. Complained to head of lettings Aimee Murphy who was so nasty and unprofessional and then I find out its her Partner who runs the maintenance side of things DS Projects. A week Later Kay Bardsley from lettings came to see what had been done and agreed it wasn't good and said she would get back to me over 12 weeks later still waiting ignored my emails about the problem and won't answer her phone. Im now putting a complaint into head of starkey and Brown and also the council are supporting me with this but the stress has made me ill and they dont care one bit I just wish my landlord had chosen someone better to manage the property as they are not fit for purpose I did rent direct from the landlord but because of failing heath after 9 years they put it in the hands of these imbeciles .PLEASE BE WARNED I HAVE JUST BEEN TOLD BY A CLOSE FRIEND WHO RENTED OF THEM THEY WAS JUST THE SAME TO THEM. AVOID.
Richardjames · 21 October 2025
★★★★★ 5/5
GoogleI would just like to say a big Thank you to Starkey & Brown for assisting me with my house sale, everybody was so helpful,and I was kept up to date every step of the way!Lucy was so professional and advised me throughout the process.I wouldn't hesitate to use them again.
K · 26 August 2023
Agent replied · 21 June 2024
Hello, thank you for your kind words! We are so pleased to hear you had a positive experience working with us and thank you for the special mention to our sales progressor Lucy.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleMelanie was excellent dealing with our initial enquiry and organising the viewing. Melanie was highly professional and put me at ease dealing with her and Starkey &Brown Estate Agency (Scunthorpe).
Communication was superb and thoroughly enjoyed chatting with Melanie
I would highly recommend Melanie and Starkey & Brown to friends and family.
Jayne · 27 July 2023
Agent replied · 21 June 2024
Thank you for the lovely review Jayne. Hope all goes well with your new purchase. Take care, Melanie.
★★★★★ 5/5
GoogleKara, Aimee and Lucy at Starkey and Brown were genuinely great to deal with. They kept things moving, stayed in touch, and were just really easy to work with from start to finish.
Honestly, couldn’t have asked for better estate agents.
B · 16 December 2025
Agent replied · 16 April 2026
Hello there,
Thank you for reaching out and leaving us such a thoughtful and lovely review. We're delighted to hear Kara, Aimee and Lucy were of great help to you during your house selling/buying. Thank you so much for choosing us.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleVery well conducted house process from start to finish. Amazing contact ,quick answer to all questions. Big thanks for everything to the whole team , especially Lucy 😀 …
Rafal · 17 October 2024
Agent replied · 24 October 2024
Hello Rafal,
It's been a pleasure to work with you and thank you for taking the time to leave such a lovely review.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleBig thank you to Kara Aimee and all the team at starkey&brown from valuation through to sale you’ve looked after us all the way made it a stress free experience nothing to much trouble would highly recommend to all thank you for your help
Alan · 24 December 2023
Agent replied · 21 June 2024
Hello Alan,
Many thanks for your positive feedback, it's great to hear our client's are happy with our service.
Best wishes,
Starkey & Brown
★★★★★ 5/5
GoogleI would like to give a big thank you to Aimee and Lucy for their support in our recent house purchase. I found them both very efficient and friendly, thanks again :-)
Linda · 10 August 2024
Agent replied · 24 August 2024
Hi Linda,
Thank you so much for the review and with special thanks to Aimee and Lucy, your kind comments will sure to be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI was very impressed with the efficiency of Starkey & Brown and the friendly and supportive manner they dealt with all offers and queries. Thank you for finding us the perfect property.
Julie · 16 February 2026
Agent replied · 16 April 2026
Hello Julie,
Thank you for reaching out to leave us a review! That is very thoughtful of you to say and it is wholeheartedly appreciated.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleWe moved agents due to difficulty with another local agent. Kay has been a breath of fresh air, assisting with our queries and managing the listing with professionalism. We’re confident of a great long term relationship.
Jessica · 22 May 2024
Agent replied · 21 June 2024
Hello Jessica,
Many thanks for your kind review and wonderful feedback, it really is appreciated when client's take the time to speak of their experience in working with us. I hope our lettings consultant Kay continues to meet and exceed your expectations. We will certainly pass on your kind words to Kay!
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleAll the staff at Starkey & Brown have been a pleasure to deal with, they have helped us find the house we have been looking for. Nothing was ever to much trouble, Aimee helped us with any questions we had and always got back to us quickly.
Kara met us three times at the property and each time was warm, welcoming and helped us with any quarries we had, nothing was to much trouble she went above and beyond.
Leanne · 10 August 2024
Agent replied · 24 August 2024
Hi Leanne,
Thank you for your lovely review! Your thoughtful words will sure to be passed on to Kara and Aimee, may your journey with us remain positive. Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleWe cannot thank Kay, in Lettings, enough for all the help and support she gave us. Her customer service was exceptional, constantly keeping us up to date and explaining everything in detail. We would highly recommend her.
Debbie · 22 April 2024
Agent replied · 21 June 2024
Hello Debbie,
Thank you very much indeed for you review of our lettings consultant Kay, your comments will passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleWe are in initial steps of our purchase of a property.Starkey &Brown team has been very helpful with prompt response and effective communication.fingers crossed for the upcoming steps. Thank you Aimee, Kay and Lucy
Sole · 31 May 2024
Agent replied · 21 June 2024
Hello,
Many thanks for the review, we too hope the next steps continue positively. Thank you again for your kind comments.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleBig thanks to Kara, Aimee, Lucy and the team for a very easy and stress free purchase. Kept me updated every step of the way and were all very helpful and informative.
Danny · 21 June 2024
Agent replied · 24 August 2024
Hello Danny, many thanks for your review and your kind comments toward Kara, Aimee and Lucy.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleStarkey & Brown Estate Agents were very helpful in search for our first home. Melanie supports and advises us all the time, making sure everything is on time and everything is right. I have recommended this agency to my friends and now recommend it to everyone here.
Leo · 27 July 2023
Agent replied · 21 June 2024
Thank you so much for your lovely review Leo, it's been a pleasure. Take care, speak soon, Melanie.
★★★★★ 5/5
GoogleWe highly recommend Starky & Brown Estate Agents, Lucy who helped us mainly was outstanding. Selling our house was a very quick and ‘easy’ process. Thank you Lucy!!
⭐️⭐️⭐️⭐️⭐️
Nad · 25 July 2024
Agent replied · 24 August 2024
Hello Nadine,
Thank you very much indeed for your kind hearted comments, really pleased to hear such lovely feedback for our sales progressor Lucy, your warm words will sure to be passed on to Lucy.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI want to say a big thankyou to Starkey and Brown and especially to Kay Bardsley .
I have moved quite often due to my work and I have rented different properties via agencies in the past but this time it has been a completely different experience.
I mainly had contact with Kay, she has been amazingly professional and considerate, all my queries or concerns were promptly acknowledged. Absolute honest,empathetic and caring team member who proved to be above and beyond my expectations .I also want to take this opportunity to thank my amazing caring landlord and also the maintenance team who has been very professional. Thankyou for making my stay in Scunthorpe so memorable.Kind regards. SJ
Azhar · 22 May 2024
Agent replied · 21 June 2024
Hello Azhar, thank you very much for your kind and heartfelt review, especially in respect of our lettings consultant Kay. Your sentiments will be sure to be passed on.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleI have to say for first time buyers like ourselves, Starkey and brown have been very patient with us. A small hiccup with the AIP documents, so for future buyers a mortgage promise is the same as the AIP.
Amazing staff and very informative with the property your viewing. And don't feel that you've been landed with 'need to provide us with this' 'need to provide us with that'. Starkey and brown are with you to support every step of the way.
Would highly recommend this agency.
Ceri · 22 May 2024
Agent replied · 21 June 2024
Hello Ceri,
Thank you so much for your lovely feedback, pleased to hear you have found us pleasant to deal with whilst negotiating you first house purchase! We hope we continue to work together effectively assisting you with your first house purchase.
Best wishes, Starkey & Brown
★★★★★ 5/5
GoogleCan not thank everyone at starkey and Brown for their excellent customer service. Everyone has been so helpful, nothing has ever been too much. Their communication was excellent and updated us at every opportunity.
I would like to say a special thankyou to Lucy. Lucy has always been on the other end of the phone, and has made every effort to try push the sale on.
Can not recommend Starkey and brown enough, definitely will be recommending to friends and family in future sales.
Thankyou again Sophie.
Sophie · 22 May 2024
Agent replied · 21 June 2024
Hello Sophie, thank you very much for your complimentary review, so grateful for the feedback.
I will be sure to pass on your kind words for our sales progressor Lucy, pleased to hear you had a great working relationship.
Best wishes, Starkey & Brown
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
