Reeds Rains, Scarborough reviews

★★★★★ 5/5

Google

After trying to sell our property for well over a year with an estate agent whom i began to think was imaginary as you never heard from them(!!) we moved to Reeds and Rains. Our property has now sold and Lauren has dealt with the sale with a high level of service and great professionalism. She has shown prospective buyers around the property as if it was her own. She always informed us before a viewing took place and kept us updated afterwards which gave us lots of confidence. She always does what she promises to do, something that we found quite rare with previous estate agents that we have dealt with. She calls you back whenever you leave a message and is always very approachable, friendly and upbeat. We have been lucky to have had her support throughout this process and would definitely recommend her. We don't often give good reviews as not many deserve them but we will definitely use her again should we sell another property. Well done Lauren! Donna and Paul

Donna · 17 February 2020

★★★★★ 1/5

Google

The only thing that was impressive with dealing with Scarborough office was that they were all as incompetent as each other. Apart from one woman who moved to another branch. Your comment below: As you are aware, we took this property on from an acquisition therefore, mistakes made previously we cannot be held accountable for. My comments above are a reflection of your management of the property not issues occurring from the previous letting company. What you should be accountable for was the incompetence throughout the 2 years I was a tenant. - 6 months without a working oven, constant requests for call backs, had to come into the office in town several times as calls were never returned. - contract with my signature forged on, issue raised to several members of staff including branch manager with no resolution. - No visits for a year up on moving in dispite complaints about property issues. - being given incorrect information regards early termination - constant phone calls asking to value the property dispite complaints so the landlord could sell it, although turned out that was a lie as it went up for let as soon as I moved out. All best

William · 7 February 2020

★★★★★ 5/5

Google

Stress free experience from the start with the Reeds Rains team, in particular Lydia and Maria. Every issue is taken on board and sorted right away. Excellent service. Thank you very much.

Emmie · 7 February 2020

★★★★★ 5/5

Google

First class service from start to finish. Lauren managed the purchase of my house 2.5 years ago so it was a very easy choice to go with Reeds Rains when I decided to sell recently. This time Becky managed the sale and got me 2 offers within 10 days of the house going on the market - one above asking price. This where Becky really impressed me; adding value and showing her expertise by negiotating with the proposed buyers to ensure I got the best possible price. Becky constantly kept me updated and took a very proactive role through the process, liaising with everyone involved to push things along. If you want a professional, friendly and efficient service that will EXCEED your expections, choose Lauren and Becky at Reeds Rains.

Donna · 7 February 2020

★★★★★ 5/5

Google

From the moment of contact with Bekky the whole process from viewing to completion was a breeze. A very professional, approachable, friendly and helpful service. A gem in Reeds Rains team. Thank you Bekky.

Julia · 7 February 2019

★★★★★ 5/5

Google

Lauren was fantastic at looking after the sale of my property. She found buyers very quickly, was always upbeat and easy to talk to, and was always on top of things. Thanks so much!

Rob · 7 February 2019

★★★★★ 5/5

Google

We had jay lee helping us when we were struggling to find a place and and when we were ready to give up she still found a place for us, very helpful

Cameron · 19 November 2024

★★★★★ 5/5

Google

My recent experience with RR was fantastic. Jennie has gone above and beyond, I couldn’t be more grateful! Very professional and friendly. Nothing was a big ask. 1000% recommend 😊 thank you so much! …

Angelika · 4 October 2024

★★★★★ 5/5

Google

Jay was brilliant! Professional, personable and efficient. She returned calls and emails without delay and ensured that everything ran smoothly during what could have been a very stressful time. 👍🏻 …

Helen · 3 March 2024

★★★★★ 5/5

Google

Could not thank Clark enough for his professionalism throughout my house sale even when things got a bit stressful he was supportive and understanding the whole time. Clark is an asset to Reeds Rains Scarborough 5 star service all the way. Thank you Clark

Debbie · 12 April 2023

★★★★★ 5/5

Google

We dealt with Dan and Rachel from scarborough. Dan arranged the viewing and Rachel showed us around and did the rest. She was very professional and helpful and went out of her way to show us the perfect accommodation. She kept in touch as promised and my son found the perfect rental through her. Very happy with the service. Well done Rachel. Thanks for all your help

Jackie · 7 February 2018

★★★★★ 5/5

Google

A brilliant team who helped me through my first buy especially Bekky who was always on hand to give advice and point me in the right direction!! Wouldn’t choose anyone else!! 👍 …

Nick · 7 February 2019

★★★★★ 5/5

Google

It all took quite a long time, but once a buyer was found Becky kept them on track, and despite a number of difficulties made sure the sale went through.

Sue · 7 February 2020

★★★★★ 5/5

Google

Bekky was extremely helpful throughout our home buying experience! Always on hand if we needed some advice and helped push through the sale so we're in for Christmas! Thank you!

Katherine · 7 February 2020

★★★★★ 5/5

Google

A big thanks to Bekky, Dan and all the team at Scarborough Reeds Rains for your help and support over the past year with selling our property. Completion yesterday! Wahoo.

Susan · 7 February 2020

★★★★★ 5/5

Google

Buying a flat at the minute through Reeds and Rains and having a few hiccups However Lauren is dealing with everything in a friendly professional manner. Wouldn't deal with anyone else 10/10..

Carol · 7 February 2019

★★★★★ 5/5

Google

My girlfriend and I were looking for our first flat together and I just want to give praise to Lucy for how efficiently and smoothly the process was. We expected for the process initially to take months but with Lucy's help and expertise less than 1 month! walked in yesterday afternoon after work signed a couple document and was given the keys to our new home. I cannot thank you enough for what you have done for us Lucy. Hayden Hart One extremely satisfied customer and new tenant

Matthew · 7 February 2019

★★★★★ 5/5

Google

Fantastic- I wanted to test the waters on selling my property in Scarborough. A photographer was sent round the following day after I enquired, and Bekky Lenaghan gave me extensive advice on small changes I could make to ensure maximum interest on my property. The viewings came flooding in a couple of days after my house was advertised on their website and in their shop window. Would highly recommend. Looking forward to listing my property with them next year when I plan on relocating.

Louise · 7 February 2019

★★★★★ 5/5

Google

If you sell your home easily it could be argued that estate agents are overpriced and a waste of time. However, if there are issues they can really come into their own with their understanding and knowledge of the conveyancing market. Whilst ours was at times incredibly frustrating and stressful, Lauren did her utmost to keep us in the loop and to liaise with other parties to try to overcome those issues we had, and it felt good to know what was happening behind the scenes during the process. From start to finish it has been worth having Reeds Rains on our side, and all the team have been very friendly and helpful whenever we have made contact. Would certainly recommend to others.

Laurie · 7 February 2019

★★★★★ 5/5

Google

Absolutely seamless end to end service from the guys at Reeds Rains Scarborough, Special mention to Jay who worked tirelessly to bring everything together and make the whole process hassle free.

Andrew · 23 January 2024

★★★★★ 5/5

Google

Very friendly and professional. Bekky has been sure to keep us in the loop throughout a process that can often be quite stressful. I highly recommend using Reeds Reins

Rae · 7 February 2020

★★★★★ 5/5

Google

Lauren has been a huge help throughout the selling process. She has gone above and beyond to help any way she could. Many thanks for all the hard work.

Seb · 7 February 2020

★★★★★ 5/5

Google

Lauren has been amazing so far in our house sale and house purchase!! Thank you SO much for all the help, advice and guidance! A* for customer service!

Luci · 7 February 2020

★★★★★ 5/5

Google

Bekky was just brilliant steering through my purchase. Always with her eye on the ball relentlessly pushing solicitors on both sides and efficiently and cheerfully answering my queries. Would thoroughly recommend!

William · 7 February 2018