Trusted Agent profile · Scarborough, North Yorkshire
★★★★★
357 reviews across 2 platforms
16 Aberdeen Walk, Scarborough, North Yorkshire, YO11 1XP
Part of Reeds, see every office.
Reeds's office in Scarborough, North Yorkshire, at 16 Aberdeen Walk, is rated 4.6 out of 5 across 357 reviews on two platforms, including 350 Google reviews rated 4.6.
Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
5/5
GoogleFrom initial meeting to completion Reeds Rains were responsive, professional and helpful. When we hit a snag with the solicitors Bekky couldn't have been more helpful in chasing things up and clearing the blockages. Would definitely use them again.PositiveResponsiveness
Hi Neil! Thank you ever so much for your lovely review. So happy we got there in the end! Take care, Bekky
5/5
GoogleJay lee has been amazing with setting up our new house to rent and has answered all my questions and queries. Shes supported me and my partner and has made me feel at ease with the move. Thank you!
Thank you for your review Jessica, it has been a pleasure to work with yourselves and we hope you are really happy in your new home :) Reeds Rains Scarborough
5/5
GoogleReeds Rains was a breath of fresh air after problems with other estate agents. Lauren was lovely, and kept us up to date with any information. She really helped turn buying our first house back into a positive and we are grateful for her time and genuine excitement for us. Thank you Lauren!
Hi Rosie, Thank you so much for that - I loved helping you buy your first home, I remember how exciting it was for me so I do find myself sharing the excitement with everybody else when it's their turn! You've bought a lovely home so I hope you will be very happy there with your family. Thanks, Lauren
5/5
GoogleI bought a house back in May and WOW, what an amazing credit Daniel Thomas is to your team. Nothing was ever too much. Every query dealt with efficiently and effectively with a very professional manner. Dan’s friendly approach made the whole journey seamless and I Thankyou for that :-)
Hello Pippa, Thank you for you wonderful review. It was an absolute pleasure in helping you find your new home in your next chapter. I hope you enjoy many happy years there. If you ever need me again you know where I am. All the very best. Dan :)
5/5
GoogleWe are first time buyers and the process couldn't have been made easier for us. Lauren was such a great help and made everything so simple for us especially as were away on holiday for part of the initial process she could not have done more to help us. Would highly recommend!
Hi Danielle, Thank you for the lovely review - it's not every day I'm negotiating with someone when they're sat by the pool in a foreign country but I'm glad I was able to sort everything out for you and you could still enjoy your holiday! Enjoy being a Homeowner and you know where I am if you ever need me again! Thanks, Lauren
5/5
GoogleBekky at Reeds Rains has been brilliant from the day we put our offer in. Always kept us up to date, was extremely helpful if we needed something answering, and put up with our many phone calls and emails! So thank you! James & Amy x
Thank you for your review James and Amy. I hope you are nice and settled in your new home. Bekky
1/5
GoogleI would urge anyone using this company to check who the actual landlord is because if it is pallant properties there disgusting landlords Myself and my wife are disabled and they refuse to do repairs accuse tenants of things without proof The list is endless most disgusting is brown toilet water leaking into my kitchen there reply see how it dries Living room my wife had a serious accident and had to move the bed into room the room window leaks badly both times left to patch it up best I could do my wife's bed was in a puddle and electric socket right next to it these landlords are disgusting
5/5
GoogleCouldn’t imagine going with any other estate agent. Being a first time buyer, Bekky and the team have guided me all the way throughout the process. Kept me informed every step of the way, and has made the whole experience stress free for me. Extremely friendly and professional service. Thank you
Thank you for your review Lisa. I am glad we have been able to guide you through the process and keep it stress free for you! Hopefully not long now until you have the keys and you can get all moved in! And who knows, if you ever decide to upsize in the future then you know where I am. Kindest Regards Bekky
5/5
GoogleHave dealt with Lauren at this branch, also dealt with her purchasing the house originally, nothing but exceptional. I would recommend lauren as a person at reeds rains to anyone. Always goes above and beyond to get answers, even when it's not expected of her. Thanks for all your hard work!
Hi Jess, Thanks again for taking the time to write such a lovely review for me, I'm really pleased that you followed me to Reeds Rains in order for me to help you with your move, here's hoping for a smooth transaction. Kind regards, Lauren :)
5/5
GoogleThanks to Clark, Lauren and all the team at Reeds Rains for their professionalism in dealing with the sale of our late fathers property in Scarborough.
Good Afternoon Mr Robson, thank you for a great review of the service provided by our team at the Scarborough branch it is appreciated. Kindest regards Zeta Pinchbeck Operations Manager
5/5
GoogleThank you so much jay lee.
Thank you for the 5-star rating. We truly appreciate you taking the time to leave a review.
5/5
GoogleLauren has been extremely helpful at every stage in the process of buying a house through Reeds Rains, Scarborough. Nothing has ever been too much trouble and every query has been responded to very promptly. Would recommend Lauren and Reeds Rains every time! Top service !!
Thanks Craig, it's always a nerve wracking one when there are so many people interested in a property but I'm so pleased everything has gone through now and look forward to seeing the place when you're done with it!
4/5
GoogleI have used Reeds Rains for my first purchase and now my first property move. I cannot speak for all the staff but Lauren was friendly, efficient and on it from the word go. The only reason for the 4* was the "photographer package". Cost £150 for some guy to take some pretty standard shots I could have taken with my own DSLR. If there were any post shot enhancements they weren't noticable. He was in my property for about 15 minutes... Definitely recommend Reeds Rains, avoid the photographer package.
5/5
GoogleBig thank you to Lauren and Jay Lee in particular for their friendly support and expert advice. No hesitation in recommending them
Hi Dirk, Thank you for your kind review, it's great to hear when customers are happy with the service provided. Kindest regards Zeta Pinchbeck Operations Manager
5/5
GoogleAny experience I have had with reeds rains over the years has been a swift pleasureable experience. Lauren is a very accommodating and knowledgable estate agent who has exceeded any of my expectations when dealing with property matters, she is a credit to your company
Hi Hish, good to hear from you and thank you for the review! I can't wait to see the house when it's done! Thanks, Lauren.
1/5
GoogleI live in USA, I rented out my property through Reeds Rain Scarborough, when I left UK. They got this "cowboy" tenant who almost destroyed my property. Reeds Rains do not taking responsibility even though I am not sure if they check back ground. I gave them newly furnished house now it's in condition where Reeds Rain gave hign quotation for cleaning and repairs. They also not taking seriously to get deposit towards repair. They are not responding to my emails on time rather looking for sympathy. Everytime I asked to claim deposit they pass it to each others and don't know how long it takes. I been paying them 9% of my rent. Now, I have big expense and no rent. See pictures attached after tenant left In July. NOTE:- LANDLORDS ABROAD DO NOT TRUST THIS AGENCY
5/5
GoogleDealing with Alex Rodgers has been a delight. She is professional, knowledgeable and helpful.
Hi Jason. Thank you very much for you review. Wishing you all the best.
5/5
GoogleReeds Rains have been very professional and attentive during a protracted sale process and have actually found us 3 buyers over the last 10 months with the third actually coming through. Many thanks to the staff at Scarborough and in particular Becky 5 STARS.
Hi Darren, Thank you for this! What a rollercoaster it has been! Very happy this is all completed for you. Good luck and thank you again. Bekky
5/5
GoogleI sold my house with Reeds Rains within 1 day of it being on the market. I dealt with Dan Thomas and he was brilliant! He kept me up to date each step of the way throughout the whole process. The time scale from first putting the house on the market to completion was 7 weeks which is very impressive. Dan was very professional and always on hand when I needed him. Highly recommend Dan Thomas at Reeds Rains
5/5
GoogleJay Lee has been incredibly understanding and helpful for a first time buyer, I would highly recommend her 😊 …
Hi Lexi Thank you for taking the time to leave a great review about Jay it is appreciated. Kindest regards Zeta Pinchbeck Operations Manager
5/5
GoogleFrom day one, showing me around the property, to the day of completion, Bekky was always there to help push things along and answer any of my questions. I would highly recommend using Reed Raines for buying or selling a property, "Purple Who ???"
Thank you for your review Mr Johnson. It was certainly a close call but I'm so happy I got you moved into such a lovely property! Good luck with everything and you know where I am if you need anything :) Kind Regards Bekky
5/5
GoogleI would like to thank Bekky for her massive help in purchasing our property. Bekky updated us regularly either by phone or email. Overall great service. When I have a property to sell in the future in would be reeds rains.
Hi Lindsay and Chloe! I'm so happy I was able to help on this one; I know it was touch and go at one point! :) Not long now before your all moved in :) Thank you. Bekky
5/5
GoogleI have just bought my first property and the process seemed really daunting. I have been so impressed with Reeds Rains Scarborough and the service they have provided. Thank you to Clark who has really helped my out. I recommend using these people.
Hi David, Thank you very much for kind words. It has been a pleasure to have met you. Clark
5/5
GoogleLauren has been a fantastic help for me going through my home buying process. Nothing is too much and information is always passed on in the most efficient way. Thank you for making a house purchase that little bit easier.
Thanks for the review, much appreciated! I hope you will be very happy in your new home! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds's Scarborough office has 357 reviews across two platforms: 350 on Google, 7 on Yell.
Reeds Rains, Scarborough is rated 4.6 out of 5 across all 357 reviews, and 4.6 out of 5 on Google from 350 reviews.
Reeds Rains, Scarborough, 16 Aberdeen Walk, Scarborough, North Yorkshire, YO11 1XP.
