Reeds Rains, Scarborough reviews

Good morning Paul, I am sorry to see you have rated us with 1 star. I know you completed on your property yesterday; unfortunately completion day can be a very stressful time. At the time we spoke, the vendor's solicitor had not authorised key release however we phoned them to check this and they confirmed we were able to do so. Unfortunately, the vendor had not dropped the keys off at this time. We had advised the vendor previously that it is preferable to have the keys at our office in the morning in the event that completion takes place earlier in the day however this is of course something that is out of our control and we have to wait until the vendor drops them off in order to release them. Furthermore, I am glad you are now moved into your new home and we hope you will be very happy there. Of course, should you wish to discuss anything further, please do not hesitate to contact me. Kind Regards Clark Morton Branch Manager

Thank you Alan!

Hello Mike, I see you have recently rated Reeds Rains Scarborough with three stars, I am struggling to see how we have had any business relationship with you. If you would like to elaborate I would be very grateful. You can email me back on scarborough@reedsrains.co.uk Kind regards Clark Morton

Hello Kelly, I see you have recently rated Reeds Rains Scarborough with one star,I am struggling to see how we have had any business relationship with you. If you would like to elaborate I would be very grateful. You can email me back on scarborough@reedsrains.co.uk Kind regards Clark Morton

Hello Jez, I see you have recently rated Reeds Rains Scarborough with three stars, I am struggling to see how we have had any business relationship with you. If you would like to elaborate I would be very grateful. You can email me back on scarborough@reedsrains.co.uk Kind regards Clark Morton

Hello Kwadjo, I see you have recently rated Reeds Rains Scarborough with two stars, I am struggling to see how we have had any business relationship with you. If you would like to elaborate I would be very grateful. You can email me back on scarborough@reedsrains.co.uk Kind regards Clark Morton

Hello Gordon, I see you have recently rated Reeds Rains Scarborough with two stars, I am struggling to see how we have had any business relationship with you. If you would like to elaborate I would be very grateful. You can email me back on scarborough@reedsrains.co.uk Kind regards Clark Morton

Hi Erick - thanks for the review, it was a pleasure working with you! Many thanks, Lauren.

Hi Mary, I'm struggling to find any record of contact with yourself so I wondered what we had done to deserve a one star review? Please get in touch and we can discuss any concerns you may have, our friendly team are always happy to help! Thanks, Reeds Rains Scarborough.

Thanks Dave, hope to deal with you again soon! Reeds Rains Scarborough.

Thank you so much for the 5 star review Chris and your repeat business. Many Thanks, Lucy Reeds Rains Scarborough