Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service. Very professional and focused.We were in a chain selling in Washington and buying vacant possession in Scarborough. Liam our Sales negotiatior certainly went the extra mile he kept us informed regularly about progress on both the sale and the purchase. His ability to keep us informed was unbelievable better than the estate agents in Washington! He chased the exchange of contracts while everyone else just didnt seem to be motivated. If you are looking for an Estate Agents use CPH and you will not be disappointed.
Georgina · 15 June 2019
Agent replied · 13 June 2024
Hi Georgina, Many thanks for taking the time to write us a review. As a director in the business it is always good to hear feedback on the service the staff, and business is providing. (especially when it is a good one)! Pleased to hear you are happy with the service you received and I know Liam will be very pleased with your comments. I can assure you it really means a lot to the staff, as they all work very hard to provide a great service to our clients. All the best in your new home and thanks again for the review.
Regards
Phil Fletcher
(Residential Director)
★★★★★ 5/5
GoogleSold our property and needed a rental in Scarborough in two weeks
Panicking a bit until we called Emma and she said she'd get us a rental sorted
Two weeks later we are in our rental property relaxed and enjoying the sea view
Can't thank CPH and Emma especially for her help with the move and taking the worry and stress out of it
Definitely recommend CPH
Thanks for everything
Ian & Carol
Ian · 14 June 2021
Agent replied · 13 June 2024
Hi Ian & Carol
I bet it is lovely in there today with this sunshine? Really pleased you are happy and we were able to help find you somewhere you love. Also pleasing to hear you have been happy with the service you have received from CPH and obviously Emma in particular. She is currently between home and the office as well as playing school teacher so I know she will be very happy and pleased with your kind words and the review, so thanks very much for taking the time to leave one. It does certainly make all the hard work worthwhile and is very much appreciated.
KR
Phil and all at CPH
★★★★★ 5/5
GoogleHad pleasant dealings with CPH in the past. All staff members are super friendly, in particular Tori whose advice and support is invaluable. Highly recommend.
Michael · 14 May 2024
★★★★★ 5/5
GoogleI recently dealt with Beth in the CPH team and she was friendly, patient and extremely helpful. She was able to answer all of my questions (and I had a lot) and I couldn’t fault her customer service!
Megan · 19 July 2023
★★★★★ 5/5
GoogleI had a great experience when dealing with Emma and Jonny! They were both helpful and professional. I would absolutely recommend using them again in the future and have told friends and family the same.
Thanks Emma!
Anthony · 19 July 2023
★★★★★ 5/5
GoogleAfter our initial meeting with Alex, we felt confident that CPH was the right estate agent to represent our home. From the moment we engaged their services, the level of support and expertise we received was exceptional. Their clear and …
Julie · 16 July 2025
★★★★★ 5/5
GoogleI can't thank Shannon enough
She guided and supported my throughout the proceedings. Again thank you for all your help through this period.
Dayle · 14 May 2024
★★★★★ 5/5
GoogleDropped by the CPH office last week to have a general look at properties they have for sale. All the staff were very attentive and Tori took her time to show me all suitable properties and gave me some nice property brochures. Will definitely be using them in the future.
Laura · 17 September 2023
Agent replied · 13 June 2024
Hi Laura
Thanks for leaving such a positive review for the experience you have received on your recent visit to our office. I hope we manage to match you up with your next property.
Regards
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleExcellent service kept me informed all through the process. Special thank you to Kieran.
Susan · 14 June 2022
Agent replied · 13 June 2024
Hi Susan
Many thanks for taking the time to review our business. Pleased you were happy with the service you received and all the best in your new property.
Best wishes from all at CPH
★★★★★ 5/5
GoogleTori looked after our recent house sale and could not have been more helpful. She kept us informed at every point and we had a fast smooth sale. We will definitely use for any future sales.
Eveline · 14 May 2024
Agent replied · 13 June 2024
Morning Eveline
Hope you are well?
Thanks for leaving a review of the recent service you have received from CPH and in particular Tori. Pleased all went well and hope to be of assistance in the future.
All the best.
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleJust recently purchased my property with CPH, Shannon made the process so easy! Thanks again for all your help!
Lucy · 14 May 2024
★★★★★ 5/5
TrustpilotTop Notch Rental Property Management
Have used CPH to manage rental properties for many years. Service has been outstanding.Karolyn has always been on top of the accounting and reporting and in recent years has introduced a great system for providing information to landlords - a massive improvement over the previous systems.On the rental side Emma and Jonny handle all the day to day issues to keep compliance with the ever changing rules and regulations and ensure the properties are kept in good order with a minimum of fuss.Finally the occupancy rate has been exceptional even finding a new tenant for the shop which is a key part of the portfolio during the COVID crisis.A great team that you can rely on!!
Alan · 21 July 2023
★★★★★ 5/5
TrustpilotTop Notch Rental Property Management
Have used CPH to manage rental properties for many years. Service has been outstanding.
Karolyn has always been on top of the accounting and reporting and in recent years has introduced a great system for providing information to landlords - a massive improvement over the previous systems.
On the rental side Emma and Jonny handle all the day to day issues to keep compliance with the ever changing rules and regulations and ensure the properties are kept in good order with a minimum of fuss.
Finally the occupancy rate has been exceptional even finding a new tenant for the shop which is a key part of the portfolio during the COVID crisis.
A great team that you can rely on!!
Alan · 21 July 2023
★★★★★ 5/5
TrustpilotJonny at CHP made renting a new…
Jonny at CHP made renting a new property easy, very friendly and professional. Thanks Jonny and CHP
Keith · 1 May 2024
★★★★★ 5/5
TrustpilotTrusted Agents
I've been very impressed with the CPH agents whilst selling our house. They are always very professional, act with integrity, and the communication from the team is superb (Phil, Dionne, Tori, Keiran).
You know its a well established professional company when there is no need for sales patter or false claims about 'being the best'.
Thank you.
Seth · 10 September 2024
★★★★★ 5/5
GoogleBrilliant dealings with CPH after transferring my rental property over, Accounts & Lettings made the whole process painless and we’re very efficient and helpful at every stage 👍 …
Chris · 19 July 2023
★★★★★ 5/5
TrustpilotEfficient service from CPH very helpful…
Efficient service from CPH very helpful special thanks to Accounts & lettings for all your support.
Damien · 29 April 2024
★★★★★ 5/5
GoogleThey are amazing help you with everything Emma was always there though the whole thing she is a credit to you
Sharon · 15 January 2024
★★★★★ 5/5
TrustpilotI have used CPH for over 25 years and…
I have used CPH for over 25 years and have just sold my fifth property with them. Their service is always exceptional, with competitive fees and good communication. Whether you are buying or selling I would have no hesitation in recommending them.
Karl · 27 March 2025
★★★★★ 5/5
GoogleI have used CPH for over 25 years and have just sold my fifth property with them. Their service is always exceptional, with competitive fees and good communication. Whether you are buying or selling I would have no hesitation in recommending them.
KARL · 26 March 2025
★★★★★ 1/5
GoogleTerrible experience, I was the first person to view a property, 'to let' thus posted a letter a day after the viewing directly to the office .
The 'application form thus additional information', I was told the premise I …
Julie · 16 April 2025
★★★★★ 5/5
GoogleCouldn't reccomend CPH enough. Shannon was fantastic and so helpful. Thank you so much!
Katherine · 18 May 2024
★★★★★ 5/5
GoogleTori was fantastic, prompt with information and made the process as smooth as possible.
Joe · 14 May 2024
★★★★★ 5/5
GoogleAlways a great experience with CPH, special thanks to Shannon for her help. Thanks!
Jack · 14 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
