5/5
GoogleGreat experience selling our home with CPH, very efficient and kept us in the loop throughout - special thanks to Shannon for carrying out the viewings
Trusted Agent profile · Scarborough
CPH Commercial Scarborough reviews
★★★★★
297 reviews across 2 platforms
19 St. Thomas Street, Scarborough, YO11 1DY
CPH Commercial's office in Scarborough, at 19 St. Thomas Street, is rated 4.6 out of 5 across 297 reviews on two platforms, including 270 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for CPH Commercial, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
Google5/5
Google5/5 Excellent customer service and great communication. Emma ensured that our move and the service we received afterwards was top-quality and she really went the extra mile, could not fault any part of the process. The best letting agents I have dealt with in my adult life and I’ve had to move quite a lot over the years!PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Hi Will, just a note to say thank you very much for taking the time to leave us a review, it means a lot. We're delighted to hear our Lettings Team have been so efficient and we wish you every happiness in your new home. All the very best, from all the team at CPH
5/5
GoogleSimply the best estate agents in the town, if you use any other agent you are making a mistake. Their expert staff make the very stressful task of moving house a great deal easier! I wish them every success for the future.
Agent replied · 13 June 2024
Hi Simon Thanks for taking the time to leave such a positive review. Pleased you were happy with the service you received and all went well with your sale and purchase. Wishing you and the family all the best in your new home. All the best Phil and all the team at CPH
5/5
GoogleA big thanks too Emma and Jonny for helping me find just what I wanted. 5 star service always helpful and both lovely people.
Agent replied · 23 October 2024
Hi Gem Just to say apologies fo r not getting back to you sooner on this but thanks very much for taking the time to leave a positive review. Much appreciated. Regards Phil, Joe and all at CPH
5/5
GoogleProfessional service by a great team, always on the ball and moving things forward , they kept us fully informed on the progress of our sale and kept what can be a complicated process on track, they are always there to advise and inform and reply to any queries promptly.
Agent replied · 13 June 2024
Afternoon Phil Apologies for the delay in reply but thanks very much for leaving the great review. Pleased all went well and got the property sold for you. Let me know when you decide it’s time for a move yourself!! 👍🏼 Regards Phil and all at CPH
5/5
GoogleWhen I had my house valued I initially spoke with Beth who made sure that I had all the information I needed. Throughout the process she kept me informed and provided a swift turnaround with the evaluation.
Agent replied · 13 June 2024
Hi Laura, Just coming back to you to say thanks very much for taking the time to leave a review. I'm pleased you are happy with the service you have received from CPH so far and in particular Beth. All the best in whatever you decide to do. Regards Phil, Joe and all at CPH
5/5
GoogleIt has been a pleasure dealing with CPH throughout - Tori dealt with the sale of a family property and was very patient with me, even when matters became very complex. 5 stars all round!
Agent replied · 13 June 2024
Hi Dani Thanks very much for leaving such a positive review. I'm pleased you have been happy with the service you have received from CPH and in particular Tori. I know she will be pleased and really makes it all worthwhile. Best wishes. Phil, Joe and all at CPH
5/5
GoogleHad a great experience dealing with CPH when searching for my first home. Thanks to all the team and in particular, Tori. Who always gave good advice and helped me throughout the process. Highly recommend!
Agent replied · 13 June 2024
Hi James Thanks for taking the time to leave a review. I'm pleased you were happy with the service you received in particular from Tori. Wishing you all the best in your first new home. Regards Phil, Joe and all at CPH
5/5
GoogleReally great service, thanks Alex particularly.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Hi Phil Many thanks for taking the time to leave us a positive review. Pleased we managed to find you a property and hope you are happy in your new property and I may see you down at the cricket with my lad. Regards Phil Fletcher and all at CPH
5/5
GoogleGreat service! I spoke with Jonny who was very knowledgeable and explained the letting options that were available to me clearly. He was polite and informative, taking the time to explain amenities in the local area.
Agent replied · 13 June 2024
Hi Tom Apologies for the delay in response but just coming back to you to thank you for taking the time to leave such a positive review for the service you have received from CPH and in particular Jonny. I know he will be pleased to receive your review and to know his time and effort is appreciated. All the best Phil, Joe and all at CPH
5/5
GoogleWe found the whole process of selling our house with CPH highly professional. Dionne, who handled the sale, kept us informed during the whole process, and was truly great at communicating, offering sound advice and importantly, a calm mediator between us and the purchaser. We cannot recommend more highly CPH to sell your property. Many thanks to you all.
Agent replied · 13 June 2024
Hi Anne Many thanks for taking the time to review our business and for your positive comments. We pride ourselves on providing a great service with honest and excellent communication and I am pleased you found this the to be the case. The review really does help spread the good word, again many thanks. All the best From all at CPH
5/5
TrustpilotCPH Lettings
Emma and Jon went above and beyond when switching over from another letting agent. Made the whole process easy and simple.
5/5
GoogleFirst class organisation. The lettings team (Emma and Jonny) are extremely pleasant and professional. They have gone the extra mile with me and my partner and have shown exceptional patience and understanding personally with our circumstances. Highly recommended
Agent replied · 13 June 2024
Hi Mike Thanks very much for taking the time to review our lettings team and lovely to hear you have had a positive experience. Emma and Jonny will be pleased. I hope you find a suitable property soon (hopefully with ourselves) Regards Phil and the team CPH
5/5
GoogleSold a property through CPH and they are the top top agent. Any questions answered, any queries helped. Top agent would highly recommend.
Agent replied · 13 June 2024
Hi Sam Thanks very much for taking the time to leave a review. I'm pleased everything went well with the sale and you were happy with the service. All the best Phil Joe and all at CPH
5/5
GoogleRecently purchased a property through CPH and had the pleasure to meet Liam right at the beginning of our experience. Loved his no nonsense attitude and super professionalism I only wish more agents operated like this. He ensured the sale was dealt with as smoothly as possible and nothing was ever too much trouble when asked. Thank you.
Agent replied · 13 June 2024
Hi Tracey Many thanks for taking the time to leave such a lovely review. At CPH we really do try to create a positive experience for our clients and I’m sure Liam will be personally very pleased. All the best in your new home 🏡 Regards Phil Fletcher
5/5
GoogleGreat service - efficient and professional. Special thanks to Karolyn for all of her help in making the process seamless.
5/5
GoogleShannon was a very professional
5/5
GoogleA big thank you t all the staff at cph ... But I have to mention Dionne for her persistence in seeing our sale through and dealing with the many hurdles. Thanks CPH
Agent replied · 13 June 2024
Hi Derek Just coming back to you to say many thanks for taking the time to leave a review and the service you have received in particular from Dionne. Hope you are enjoying your new home. Best wishes Phil, Joe and all at CPH
5/5
GoogleBrilliant estate agents very friendly and very helpful. Being dealing with Emma and Jonny over last few years with renting properties . Any problems dealt with straight away couldn’t ask for better service
Agent replied · 13 June 2024
Hi Natalie Many thanks for taking the time to leave such a positive review, nice to know you have been a regular client over the last few years and still very happy with the service you have received in particular from Jonny and Emma in the lettings department. All the best. Phil, Joe and all the team at CPH
5/5
GoogleSearching for my new home has been made so much easier with the service I’ve received from CPH! Beth has helped every step of the way, thanks to all the team!
Agent replied · 13 June 2024
Hi Ben Just coming back to you to say thanks for leaving a review of the service you have received from CPH and in particular Beth. I'm pleased you are happy with how things were dealt with making the process much easier. Wishing you all the best in your new home. Regards Phil, Joe and all at CPH
5/5
GoogleThe service and help we received was 5 star Tori a member of the CPH team couldn't do enough
Agent replied · 13 June 2024
Hi Andrew Just coming back to you to say thanks for taking the time to leave a review of the service you have received from CPH and in particular Tori. Pleased all went well. All the best Phil, Joe and all at CPH
5/5
GoogleShannon helped me find our first home and she was absolutely fantastic can’t fault her! Thanks so much ☺️
Agent replied · 13 June 2024
Hi Claire Thanks very much for the positive review. Pleased you were happy with the service you have received. All the best in your new home. Best Wishes Phil, Joe and all at CPH
5/5
GoogleExcellent service while viewing houses recently with CPH, the viewer, Shannon was particularly helpful and friendly.
5/5
GoogleThank you go CPH Beth was amazing, she helped us the whole way throughout the process We'd recommend Beth and cph if we were too move again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about CPH Commercial Scarborough
Has CPH Commercial won any awards?
Yes. In The Trusted Agent 2026 awards: CPH Commercial, Scarborough won Trusted Agent.
