Trusted Agent profile · Scarborough
★★★★★
294 reviews across 2 platforms
19 St. Thomas Street, Scarborough, YO11 1DY
CPH Commercial's office in Scarborough, at 19 St. Thomas Street, is rated 4.7 out of 5 across 294 reviews on two platforms, including 270 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for CPH Commercial, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
5/5
TrustpilotCannot recommend CPH enough
Cannot recommend CPH enough. I have recently sold a property through them having had the property on the market with another agent who failed to find a buyer . I found the whole process with CPH a lot easier than with the last agent , I found the communication from start to finish fantastic and cannot recommend Alex and the team enough.
5/5
GoogleFantastic service from Shannon and the team at CPH, would highly recommend to everyone! Thanks again!
Hi Billy Just a quick one to say thank you for taking the time to leave a review of the service you have received from the staff and in particular Shannon. Makes all the hard work worthwhile. All the best Phil, Joe and all at CPH
5/5
GoogleThe service I received from CPH was professional and efficient throughout all of my dealings with them. Special shout out to Beth who went above and beyond!
Hi Becky just a quick one to say thanks very much for leaving such a glowing review of the service you have received from CPH and in particular Beth who I know will be happy with the plaudits. All the best Phil, Joe and all at CPH
5/5
GoogleSold my property with CPH, Shannon made the process so easy for us. Thank you!
Hi Ryan Thanks very much for taking the time to leave a review of our business and the service you have received from Shannon. I know she will be pleased. All the best. Phil, Joe and all at CPH
5/5
GoogleThank you to everyone at CPH when purchasing our home, our experience was made so much easier as Beth was there for any questions we had.
Hi Chris Cheers for taking the time to leave a review of the service you have received from CPH and in particular Beth. Wishing you all the best in your new home. Phil, Joe and all the team at CPH
5/5
GoogleAn outstanding operation that is both professional yet driven to do the best for their clients. Dionne, the office manager has the ability to win confidence of clients and make things happen like nobody I have ever come across. Truly first class.
5/5
GoogleBig thank you to Jonny and Emma we have recently rented a property through CPH it was so easy and the staff was really helpful and friendly.
Hi John Thanks very much for taking the time to leave a positive review of the experience you have had with Emma and Jonny in our lettings team. Pleased you found the experience a positive and straightforward one. Regards Phil, Joe and all at CPH
5/5
GoogleWe were very pleased with CPH we viewed five property in one day all timed very well, the agent Alex was very good , Our move went smoothly .
Hi Jacki Apologies for the delay in response but thanks very much for taking the time to review our business and the service you have received. It certainly does make all the hardwork worthwhile. All the best in your new home. From Phil Alex and all the team at CPH
5/5
GoogleI have recently started a tenancy I dealt with Jonny an great guy made the process really easy a great lettings department would recommend to anyone
Morning Darren, Just a quick one to say many thanks for taking the time to leave such a positive review for the service you have received from the lettings department and Jonny in particular. I know he will be pleased with the feedback and it really does make all the hardwork worthwhile. Wishing you all the best in your new home. Phil, Joe and all the team at CPH
5/5
GoogleI have been very happy with my experience with your company and Tori Lovell is a very capable and experienced member of your firm
Hi Amanda Thanks very much for leaving a nice review I know Tori will be pleased and it's nice to know that all the hard work is much appreciated. Regards Phil, Joe and all at CPH
5/5
GoogleBig thanks to Jonny and Emma for the I formation they pro idea regarding my property really knowledgeable team and have recommended them to friends
Hi David. Thanks very much for the glowing review. I'm pleased you are happy with the service you have received from our lettings team who I know go above and beyond for our clients so it's always nice to hear that the hard work has been appreciated. Please do spread the good word. ALl the best. Phil, Joe and all at CPH
5/5
GoogleA word of thanks to the CPH team, especially Dionne, for being incredibly supportive over the last few months. As a buyer I can honestly say I have never worked with such a helpful agent - and I’ve worked with quite a few. The teams continuous accommodation of my requests and nagging to push on and get it over the line, really made the difference. Great job, well done amidst sometimes testing conversations.PositiveResponsiveness, Professionalism
5/5
GoogleGreat service from start to finish. Special thanks to Dionne for all her help, made buying our first home a breeze! Highly recommend.
Hi Josh Many thanks for taking the time to leave such a positive review. I'm sure Dionne will be please and hope you are happy in your new home. All the best Phil, Joe and all at CPH
5/5
GoogleSupported my mum in buying a flat for her move up to Scarborough. Liam was on the ball the whole way through - progress chasing and keeping us up to date with what was happening. Properly professional and a pleasure to deal with. Thanks Liam!
Hi Lesley Many thanks for the lovely review, always nice to hear and Liam will be pleased. Hope you mum is happy in her new home. All the best. Phil Fletcher Sales Director
5/5
GoogleI sold my house with CPH, I felt really well supported by all involved. Shannon is always so helpful on viewings and you can really tell she loves her job and is extremely knowledgeable. Nothing too much to hassle and just a generally lovely warm person. I’d definitely recommend CPH to anyone and everyone:)
5/5
GoogleThanks to Emma from the lettings department for her help and providing me with information for letting out my property.
Hi Sue Thanks very much for taking the time to leave a review of the experience you have received for the lettings department and in particular Emma who I know will be pleased. Hope everything goes well. Bets wishes Phil, Joe and all the team at CPH
5/5
GoogleThanks to Jonny and Emma for all your help with letting my property. Really knowledgeable and helpful team. Thanks guys
Morning Robert Just coming back to you to say thanks very much for taking the time to review our business and the service you have received from Emma and Jonny in the lettings department. They will be pleased and certainly makes it worthwhile to know that all the hard work is appreciated. Regards Phil Joe and all at CPH
5/5
GoogleDionne was absolutely fantastic, helped me with all my forms didn't rush me I'd definitely recommend cph, all very plesent
Hi Vicky Thanks very much for taking the time to leave a review of the service you have received from CPH and in particular Dionne. It really does make all the hard work worthwhile and I know Dionne will be happy to know her efforts are appreciated. Wishing you all the best in your new home. Phil, Joe and all at the team at CPH
5/5
GoogleCan’t thank Beth and the team at CPH enough for making moving house so stress free. Highly recommended
Hi Dean Thanks very much for taking the time to leave a review. Pleased you were happy with the service you received from CPH and in particular Beth. Wishing you all the best in your new home. Best Wishes Phil, Joe and all at CPH
5/5
GoogleI had an excellent experience with CPH, Kieran was particularly very knowledgeable and helpful. Would recommend to anyone!
Hi Jade Many thanks for taking the time to review our business and the experience and service you received in particular from Kieran who I know will be happy with the plaudits and will be much appreciate. All the best. Phil, Joe and all the team at CPH
5/5
GoogleA shout out to Tori for fine-tuning my sale particulars to perfection! - for her quick work, prompt replies and endless patience. Always obliging. Always so pleasant. Top drawer! 😊 …
Hi Gloria Many thanks for taking the time to leave to positive review and I’m obviously pleased you are happy with the service you have had so far. In particular from Tori who I know will be delighted to hear your kind words. Fingers crossed all goes well from here. Regards Phil and all the team at CPH
5/5
GoogleI was very pleased with the overall experience with CPH. The staff, especially Kim were very friendly and helpful, and responded to all my queries very promptly.PositiveResponsiveness, Quality, Professionalism, Value
Hi Chris Many thanks for taking the time to leave a positive review on the experience you have received with us. It really does make a difference to myself and the team knowing all the hard work behind the scenes is much appreciated and I know Kim in particular will be pleased. All the best in your new home. KR Phil, Kim and all the team at CPH
5/5
GoogleDionne was so professional and wonderful to deal with. Would highly recommend her. Amazing service and support.
Morning Grainne Just a quick reply to say thanks very much for the kind words and review. I know Dionne will be happy to know the hard work is appreciated. All the best Phil, Joe and all at CPH
5/5
GoogleVery professional and friendly staff. Dionne was so helpful throughout the selling experience. Couldn't be happier.
Hi Sam Thanks for taking the time to leave a review. I know Dionne has helped you through the experience and pleased everything went well. Wishing you all the best in your new home. Phil, Joe and all at CPH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
CPH Commercial's Scarborough office has 294 reviews across two platforms: 270 on Google, 24 on Trustpilot.
CPH Commercial Scarborough is rated 4.7 out of 5 across all 294 reviews, and 4.7 out of 5 on Google from 270 reviews.
Yes. In The Trusted Agent 2026 awards: CPH Commercial, Scarborough won Trusted Agent.
CPH Commercial Scarborough, 19 St. Thomas Street, Scarborough, YO11 1DY.
