Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA bit of a belated review but now that things have settled down in our lovely new home I just wanted to thank Phil and all the team at CPH for their support, advice and professionalism in selling our house and helping us to buy our new home. You are all amazing and I can't thank you enough. You guys kept your cool when things were getting tough at the end while I was a stressed out mess (when there was no need to be as you all had it under control)!! I would definitely recommend you to family and friends in the future. Thank you all. Xx
Cassie · 15 June 2018
Agent replied · 13 June 2024
Hi Cassie
Many thanks for the kind words, makes all the hard work feel worthwhile. Pleased things worked out well in the end and you are happy in your new home.
From us all at CPH
★★★★★ 5/5
GoogleI have recently been dealing with Tori with some land. She is an asset to the company. Always helpful in answering any questions and made the process very smooth. Highly recommend Tori and CPH for land opportunities!
Riccardo · 14 May 2024
Agent replied · 13 June 2024
Hi Riccardo
Just coming back to you to thank you for taking the time to leave such a positive review of the service you have received from CPH and in particular Tori. She does certainly make every effort to keep her clients well informed so I am pleased you have felt the benefits of this.
All the best
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleWe couldn't have picked a better estate agent for the sale of my mums house. They were extremely helpful and professional, especially Dionne who was with mum and me from start to finish in a very difficult time after my dad passed away. I would highly recommend CPH
Mandy · 18 August 2023
Agent replied · 13 June 2024
Hi Mandy
Thanks very much for taking the time to leave such a lovely review. Im pleased you have been happy with the service you have received from CPH and in particular Dionne. Always nice to hear that the hardwork is appreciated.
All the best
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleFantastic experience throughout. Phil was extremely knowledgeable when preparing our property for market, offering invaluable advice that really benefitted the sale.
Beth couldn’t have been more helpful throughout the entire process, communicating with us at every stage, super-promptly, which really helped to move things along.
Highly recommended.
Neil · 18 August 2023
Agent replied · 13 June 2024
Hi Neil
Thanks muchly for the kind words and review. Pleased everything went well and you were happy with the service you have had with CPH.
KR
Phil, Joe and all at CPH
★★★★★ 1/5
TrustpilotUsing AI for properties
Using AI for properties. We just want to see the ACTUAL pictures of what were buying not some AI trash of what it could look like. Deceiving, misleading and shady practices. Complete waste of my time will never use cph again. PATHETIC!
Jay · 2 July 2026
★★★★★ 5/5
GoogleThe service from CPH has been second to none. I recently relocated to Scarborough and Tori has been there for any help and guidance, every step of the way. I would highly recommend CPH and once again, thank you for your such a great service.
JL · 18 August 2023
Agent replied · 13 June 2024
Hi, Just a quick on to say thanks very much for taking the time to leave a review of the service you have received from CPH and in particular Tori. I hope you enjoy living in Scarborough and settle in well.
Best wishes
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleI rarely write reviews, but felt compelled to on this occasion, as the service we have received has been outstanding. No detail was left to chance and in particular Dionne kept us informed every step of the way. I wouldn’t hesitate to use CPH again.
Denise · 18 August 2023
Agent replied · 13 June 2024
Morning Denise,
Just coming back to you to say thanks very much for taking the time to leave a review for the service you have received from CPH and in particular Dionne who I know always goes above and beyond for our client so it's always nice to hear the service has been appreciated.
All the best
Phil, Joe and all the team at CPH
★★★★★ 5/5
GoogleFrom start to finish CPH Scarborough has been great, I have been dealing with Jonny and Emma who have both been simply amazing efficient and professional. The whole process to rent a property was simple and really well organized. Jonny and …
Remi · 16 April 2025
★★★★★ 5/5
GoogleExcellent communication. Very helpful re local area Easy to make a booking and arrange viewing lots of follow up communication phone calls and emails. As a first time buyer I was more than happy with the service I received. On this occasion we didn't offer and will be looking to use their services again
Karl · 26 March 2026
★★★★★ 5/5
GoogleWe chose CPH to sell our property. The best decision we made. Dionne and the team were super efficient and professional from beginning to end. We have no hesitation in recommending them.
James · 22 July 2025
★★★★★ 5/5
GoogleI have recently been dealing with the finance department and would like to thank Karolyn for supplying the detailed information I required for the property.
All my dealings with all departments have always been friendly and very helpful.
Fab team, well done.
Georgia · 18 August 2023
Agent replied · 13 June 2024
Hi Georgia,
Many thanks for taking the time to leave such a positive review of the service you have received from CPH in particular Karolyn who has kept you updated with the financial situation on your investment. I know Karolyn will be pleased and it really does make all the hardwork worthwhile.
Muchly appreciated.
All the best from Phil, Joe and all the team at CPH
★★★★★ 5/5
GoogleBig Thanks to Joe, Dionne and the rest of the team at CPH for helping us to sell our property. Always professional and very friendly, very knowledgeable and made our whole experience feel very well handled by a team that cares. Would highly recommend.
Gareth · 14 June 2023
Agent replied · 13 June 2024
Hi Gareth
Many thanks for taking the time to review our business and to entrust us with selling your Hotel. Pleased all went well and you were happy with the service you received. All the best to you and your family with your future plans.
Regards
Phil, Joe and all the team at CPH
★★★★★ 5/5
GoogleTori is fantastic in what she does. Provides excellent services for buyers. Keeps them updated from beginning to end. Enjoying my 1st home now. Thank you so much CPH!
Elizabeth · 14 May 2024
Agent replied · 13 June 2024
Hi Elizabeth
Thanks very much for leaving such a positive review of the service you have received in particular from Tori. We do put a lot of time and effort into making what is at the moment a difficult process easier for our clients so I am pleased you felt well informed throughout the process.
All the best in your new home.
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleThankyou to all at CPH for their expert help and advice when purchasing our new home. A big thanks to Beth for going that extra mile and helping with all our queries, she is an asset to you!
Emma · 17 September 2023
Agent replied · 13 June 2024
Hi Emma
Apologies for not getting back soon but just a quick one to say thanks for taking the time to leave a review of the service you have received from CPH and in particular Beth. It really does mean a lot and makes all the hardwork worthwhile.
All the best in your new home.
Best wishes
Phil, Joe and all the team at CPH
★★★★★ 5/5
GoogleEmma was amazing from start to finish. I had been on the waiting list for a property for around 6m with the rental market so crazy atm. As soon as a property became available that had all of my preferences I was contacted. From that point Emma made everything so easy and communication was always amazing throughout. I Would highly recommend Emma and all of the team at CPH. Thank you Georgia
Gee · 14 June 2023
★★★★★ 5/5
GoogleThroughout the purchase of a property on the market with CPH I have been in contact with Dionne. She has been superb in moving the process along, keeping me updated all the way. She has responded to any queries promptly and has resolved any issues that have arisen. I have been very satisfied with the service she has provided.
Dawn · 15 December 2025
★★★★★ 5/5
GoogleJames was lovely to deal with for our house purchase after he took over our file and made a very stressful time (in the end) a nice experience. He was on the ball, friendly and attentive when I got in touch. Lovely customer service. Thanks James!
Steph
Stephanie · 14 June 2022
Agent replied · 13 June 2024
Hi Stephanie, Many thanks for taking the time to leave a review. It has been very difficult of late to keep on top of things with the market being so busy so nice to hear you have been happy you have received from CPH and in particular James. He will be pleased. All the best in your new home. From all at CPH
★★★★★ 5/5
GoogleThanks for all the help and support I received when I dealing with CPH, my sale went through without hassle or complication. Beth and Dionne were the dream team that made it happen!!
Tim · 17 September 2023
Agent replied · 13 June 2024
Hi Tim
I'm pleased all went well with your new home purchase and that you were happy with the service you have received in particular from Dionne and Beth. I know they will be pleased to know their hard work is appreciated.
All the best in your new home.
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleJust like to say that I have just moved into a property that CPH were dealing with.I have just completed the purchase and the company and especially Kim were unbelievably helpful in getting the house move completed.l found that there was always someone to
get hold of for updates.Thank you so much.PositiveResponsiveness, Professionalism
Pete · 14 June 2021
Agent replied · 13 June 2024
Hi Pete
Just wanted to come back to you to wish you all the best in your new home, from myself and all the team at CPH.
Also many thanks for taking the time to leave a review for the experience you have had. It has been difficult working conditions at the moment from our end so I'm really pleased to hear that you have been happy with your experience. Always nice to hear.
Thanks again and all the best.
Regards
Phil and the team.
★★★★★ 5/5
GoogleRecently bought through CPH on Holbeck, Great service from CPH, Shannon was amazing on the viewing got the sale through so quick, thank you CPH!! I’d give more than 5 stars if I could!
Ross · 18 August 2023
Agent replied · 13 June 2024
Hi Ross
Thanks for taking the time to leave a review for the service you have received from CPH and in particular Shannon when you have been viewing houses. Hope all goes well in you new abode.
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleEmma and Jonny were both absolutely brilliant and our whole experience was amazing and so fast thank you so much
Angela · 18 May 2024
Agent replied · 23 October 2024
Hi Angela
Just to say apologies for not getting back to you sooner on this but thanks very much for taking the time to leave a positive review. I know Jonny and Emma are always appreciative of any reviews they receive. Very Much appreciated.Regards
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleI can’t recommend CPH enough. I bought my house through them and Beth made sure that I was informed throughout the process and the communication was brilliant from start to finish.
Adam · 18 August 2023
Agent replied · 13 June 2024
Hi Adam
Just coming back to you to say thanks very much for taking the time to leave a review of the service you have received from CPH and in particular Beth. I'm pleased everything went well and we wish you all the best in your new home.
KR
Phil, Joe and all at CPH
★★★★★ 5/5
GoogleWe recently bought a house that was on the market with CPH and Liam was fabulous. He kept us informed throughout the whole process and after some difficulties with our solicitor at the start he made sure to chase them up and we got the moving date we originally wanted. Would definitely recommend him.
Sly · 14 June 2020
Agent replied · 13 June 2024
Hi Darren
Many thanks for the review, its much appreciated and always nice to hear the hard work is appreciated I know Liam will also be personally very pleased to hear the feedback.
All the best in your new home.
Regards
Phil Fletcher
Residential Sales Director
★★★★★ 5/5
GoogleMoving from Dorset back to Yorkshire Emma did a great job finding and securing a letting property for us. Comms were first class, pictures of the property plus a video walk around gave us enough confidence to proceed with the contract without taking a 600 mile round trip to view in person. I can highly recommend the Lettings Team at CPH in Scarborough.
David · 19 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
