Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would thoroughly recommend Goadsby. I purchased my new home through them, and was allocated a senior staff member, Ben. He was just brilliant! He was very 'hands on' chasing solicitors, sorting out poor communication during the process and most important, he kept me up to date on the progress. All Goadsby employees were very professional, reliable and personable. I can't recommend them enough! Now all settled in, thankfully.
Regards
Estelle WilliamsPositiveResponsiveness, Quality, Professionalism
Estelle · 27 August 2021
Agent replied · 21 June 2024
Estelle. I'm sure Ben will be very pleased to read your comments and Im delighted we were able to assist you with your recent purchase.
★★★★★ 5/5
GoogleGreg Harris was extremely helpful & proactive with our transaction, both with viewings & sales chasing. Not many agents are in the Stamp Duty incentive, madness!
Sharon · 22 June 2021
Agent replied · 21 June 2024
Dear Sharon. Many thanks for taking the time to leave a review which is greatly appreciated.
★★★★★ 1/5
TrustpilotWorst agency in Bournemouth
Worst agency in Bournemouth, they gonna try to keep your deposit no matter what, and they will, I will no not recommend it to anybody.
Carlos · 17 February 2025
Agent replied · 23 February 2026
Thank you for your review. We’re sorry to hear you feel this way and that you’re unhappy with how your deposit was handled.
We take these concerns seriously and would like to look into your case. If you can contact the Bournemouth lettings team with your property address, tenancy dates and (if you have it) your reference number, we can review the file and respond properly. If your deposit is protected, you also have the option to use the independent deposit scheme’s dispute process, which will review the evidence from both sides.
Please get in touch so we can investigate and help resolve this.
★★★★★ 5/5
GoogleWe have been delighted with the service which the Goadsby office in Salisbury provided in the selling of my Father in law’s house. We have felt we could trust them to provide us with realistic information and advice. They would not make or …
Katie · 16 April 2024
Agent replied · 21 June 2024
Hi Katie
Really pleased we have been able to assist and thank you for taking the time to review the service you have received from our Salisbury office. I am sure Matt and his team shall be delighted to receive your feedback. All the best.
★★★★★ 5/5
GoogleThe service was great, i was kept well informed at all times. Massive thanks to Rob and Ben for doing a fantastic job.PositiveResponsiveness, Professionalism
Ricky · 22 June 2021
Agent replied · 21 June 2024
Hi Ricky, that is fantastic hear, many thanks for the feedback and all the best !
★★★★★ 5/5
GoogleThank you so much to Rob, Jordan and all the team for your hard work in selling the flat for us. Excellent, friendly and professional service, greatly appreciated.
Anne · 22 June 2020
Agent replied · 21 June 2024
Hi Anne, thank you for your feedback, glad we could assist. All the best.
★★★★★ 5/5
GoogleWe have been delaying moving closer to our children for some time because we thought the move would be very stressful, The Goadsby team really did put our minds at ease, they liaised with our daughter and with the recommended online solicitor everything was very efficient and has gone very quickly and smoothly. We highly recommend Rob and his team.
Clive · 22 June 2020
★★★★★ 5/5
GoogleRob and the team were highly professional throughout the entire process. Communication was top notch all the way through. On the odd occasion I felt I needed to speak to Rob about an item, he invariably beat me to it and called me. All the very best for the coming years Goadsby.PositiveResponsiveness, Quality, Professionalism
Cliff · 27 August 2021
★★★★★ 5/5
GoogleGoadsby were positive, professional, and helpful at every point. Very special thanks to Jacqui's expertise and knowledge which gave us great confidence.
Nadia · 22 June 2021
Agent replied · 21 June 2024
Hi Nadia, that is great to read, thank you for taking the time to review our service. All the best.
★★★★★ 5/5
GoogleRob and the team have been responsive, reliable and incredibly helpful. They really listened to our needs and tailored a service to meet them. Highly recommend.
Amanda · 22 June 2020
Agent replied · 21 June 2024
Hi Amanda, thank you for taking the time to review our service. Glad Rob and the team were able to assist you, All the best.
★★★★★ 5/5
GoogleBoth Josey and I have found Jacqui, Linda, Jordan and the team very professional and friendly in every aspect of their work. Nothing is too much trouble for them in their efforts to provide a first class service. We would have no hesitation in recommending any one to them, in fact we have already introduced our very good friends.
Ricky · 23 June 2019
★★★★★ 5/5
GoogleJacqui and her team have been our letting agents for over 13 years, and such is the level of service I have no intention of changing. Whenever a rent review is due, we can rely on her advice for the correct rental level. At least as important is that we have never had a void period.
Chris · 23 June 2019
★★★★★ 5/5
GoogleReally can not rate the team at Goadsby Salisbury highly enough. The selling of the home was not an easy situation but Rob and Jordon were helpful , understanding and supportive throughout the whole process. Communication is excellent , calls are always returned and updates frequent. I will be recommending Goadsby to family, friends and colleagues .
Kate · 23 June 2019
★★★★★ 5/5
GoogleJacqui and Linda have been amazing in getting my partner and I a rental in Salisbury. From start to finish they've been proactive, correspondence has been on point and they've been prompt to sort any issues out which came up. Thank you ladies and enjoy the drinks!
Sam · 22 June 2023
Agent replied · 21 June 2024
Dear Sam. Many thanks for taking the time to review our lettings team in Salisbury. Your comments are greatly appreciated and we hope you are very happy in your new home. Best wishes
★★★★★ 5/5
GoogleVery happy with the service I received. Thank you Rob and Ben.PositiveResponsiveness, Quality, Professionalism
Richard · 27 August 2021
Agent replied · 21 June 2024
Hi Richard, thank you for taking the time to review our service, so pleased we were able to help you. Happy New Year!
★★★★★ 5/5
GoogleRobert was a great help. Had a lot of information to share for a first time home buyer.
Clinson · 22 June 2020
Agent replied · 21 June 2024
Thank you for your kind review, we are glad we were able to assist you in your first home purchase. All the best for 2020.
★★★★★ 5/5
GoogleGreat service received when selling my property. Despite a number of obstacles encountered due to search delays and then Covid-19 they remained on top of the process and ensured the sale continued and completed within very tight timescales. I would highly recommend Rob and the team.PositiveResponsiveness, Quality, Professionalism, Value
Dan · 22 June 2020
★★★★★ 5/5
GoogleGoadsby were really great when it came to selling our house - Sophie looked after us really well; going above and beyond to help ensure things went as smoothly as possible.
Tom · 16 April 2024
Agent replied · 21 June 2024
Dear Tom. Many thanks for your kind comments which I know will be appreciated by Sophie and her colleagues in Salisbury. With thanks and best wishes
★★★★★ 5/5
GoogleHaving had a very poor experience with our first Estate Agent the moment we switched to Goadsby was such a relief. They were professional and proactive throughout. Every communication was conducted with honesty and integrity and they were brilliant at following up with our buyer and solicitors. I could not recommend them enough and well worth every penny!PositiveResponsiveness, Quality, Professionalism
James · 22 June 2021
Agent replied · 21 June 2024
Hi James, that is really great to hear, I'm sure Rob and the team will be delighted to read this. Thanks for taking the time to review us! All the best.
★★★★★ 5/5
GoogleThe service provided by Rob Ward at Goadsby’s Salisbury branch, who handled our house sale, was exceptional. He kept us informed of events and acted as a conduit between our solicitors and those of our buyers to help the whole process run smoothly, even on his days off! Suffice to say, we were extremely pleased with Goadsby’s service and highly recommend them.
Mark · 22 June 2020
Agent replied · 21 June 2024
Hi Mark, thank you for taking the time to review our service. Rob and the team will be delighted with your feedback. Kind regards.
★★★★★ 5/5
TrustpilotTwo properties expertly guided through…
Two properties expertly guided through the sales process.
Karen · 4 February 2025
Agent replied · 23 February 2026
Thank you for your review. We’re delighted to hear you felt expertly guided through the sales process on both properties, and we really appreciate you choosing us.
Although your next sale is outside our area, we’d still be happy to help where we can, whether that’s offering initial advice, recommending a suitable agent, or assisting with anything you need during the move. Wishing you all the very best with the next one.
★★★★★ 5/5
GoogleFantastic service from the team Lexie, Sophie and Matthew. We are very pleased to have sold the property through Goadsby and would highly recommend their services.
Nathan · 13 April 2024
Agent replied · 21 June 2024
Hi Nathan
Thanks for taking the time to review the service you have received from our Salisbury team. Really pleased to hear you they have been able to assist. All the best.
★★★★★ 5/5
GoogleExcellent service from start to finish from
Goadsby!
Buying and selling is naturally a challenging/stressful process however all staff at Goadsby were so friendly and helpful throughout and communication was 10/10 which made the whole process so swift and enjoyable.
Would not hesitate to recommend!!
Thankyou.PositiveResponsiveness, Quality, Professionalism, Value
Jodi · 22 June 2022
Agent replied · 21 June 2024
Jodi. Many thanks for taking the time to review our Salisbury Office following your recent purchase which is greatly appreciated. Rob and his team will be very pleased to read your comments
With thanks & kind regards
★★★★★ 5/5
GoogleThe team at Salisbury Goadsby’s Estate agents were fantastic at helping me purchase the property I wanted. From start to finish their communication was great and they were really friendly and not pushy at all but helped get the purchase done professionally and as swiftly as possible. I cannot thank them enough.PositiveResponsiveness, Quality, Professionalism
Ben · 27 August 2021
Agent replied · 21 June 2024
Ben. Many thanks for your kind review relating to the purchase of your property and Im sure our Salisbury team will be delighted to read your comments
Kind regards
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