Every review we hold for the Salford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently used their services and moved to a new flat. The whole process was very smooth. Whenever I had any enquiries, they were very helpful. Would recommend 10/10
Theodora · 20 March 2025
Agent replied · 20 March 2026
Hi Theodora, I'm delighted we were able to help and you were happy with the service provided. Thanks for leaving a review. Thanks Greg
★★★★★ 5/5
GoogleI live and work overseas, and Reed Rains manages my property with minimal fuss and a great service. Since I have been using them my property has been rented 99% of the time, and to responsible tenants. Would happily recommend Reed Rains
Richard · 20 January 2018
Agent replied · 19 January 2024
Thank you Richard, appreciate the review and glad to hear things are going well for you as the team work hard to provide the best service and I am sure appreciate your comments. Kind regards, Glynn.
★★★★★ 5/5
GoogleI cannot recommend this agency enough, specifically the people I dealt with: Anna and Ian. They have been so helpful, efficient and time-saving with the whole renting process. I struggled for months with viewings, bad agencies until I chanced upon Anna who I had a viewing with. A couple days later, she got back to me with a flat that was exactly what I'd been looking for for months. They were so diligent, guided me through the process and I didn't have to constantly chase after them like other places, they were very professional at their job!!PositiveResponsiveness, Quality, Professionalism, Value
Nora · 27 August 2021
Agent replied · 19 January 2024
Hi Nora, thank you for the kind words about Anna and Ian, lovely to hear such positive feedback. Thank you for taking the time to write a review. Thanks Greg
★★★★★ 5/5
Google"Excellent and prompt service! The team is professional, friendly, and always quick to respond to any request."
Nasrin · 12 August 2025
Agent replied · 20 March 2026
Hi Nasrin, great to hear such positive feedback - thanks for leaving a review. Thanks Greg
★★★★★ 5/5
GoogleI was really happy with the service I got from everyone at Reeds Rains. When we found the house we wanted, Ian was very helpful and also noted our requests for changes and repairs we wanted to be made to the property when we made our offer to rent. Plus, he really supported my application when the reference checking company made an error while contacting my employer for a reference.
Josh · 20 January 2020
★★★★★ 5/5
GoogleAveril has been amazing throughout me buying a house. It has been a pleasure every time I’ve spoken with her as she has such a warm nature. Thanks Averil!
Mel · 19 January 2022
Agent replied · 19 January 2024
Hi Mel, thanks for taking the time to write this lovely review. I will ensure this feedback is received by Averil. Thanks Greg
★★★★★ 5/5
GoogleI am glad to work with Jordan who is very responsible person always attend for my flat leakage issue from upstairs neighbor.
Really appreciated for his effort.
Susan Ho
Susan · 20 March 2025
Agent replied · 22 November 2024
Hi Susan, thanks for leaving the review about your property manager, Jordan - it is much appreciated. Thanks Greg
★★★★★ 5/5
GoogleAs a property owner, i had a smooth experience with existing tenant moving out and finding new tenants till moving in. Thank you for all your efforts n efficiency!!
Anthony · 20 March 2025
Agent replied · 20 March 2026
Hi Anthony, thanks for taking the time to leave this review and use Reeds Rains to find new tenants. Kind Regards, Greg
★★★★★ 5/5
GoogleIan was my point of contact who provided excellent customer service. Quick replies and solved my issues regarding the move-in process and the property promptly! Overall, friendly staff at Reeds Rains and very professional.
Kashish · 19 January 2021
Agent replied · 19 January 2024
Hi Kashish, thanks for leaving this review, hope you settle into your new Media City apartment quickly. Kind Regards Greg
★★★★★ 1/5
GoogleWorst service you can ever get
Wilson · 17 November 2025
Agent replied · 19 January 2024
Hi Wilson, I'm sorry you feel you've had to leave this review, if you would like to discuss the matter please feel free to contact me at greg.davies@reedsrains.co.uk. Kind Regards Greg Davies, Associate Director.
★★★★★ 5/5
GoogleReeds Rains were excellent in securing a tenant for me in such challenging times. Olly and Ian were quick, responsive and always available. Will definitely use again.PositiveResponsiveness, Quality, Professionalism
Mohammad · 27 August 2021
Agent replied · 19 January 2024
Hi Mohammad, thanks for the great review. I'm delighted we secured a tenant for you. Thanks Greg
★★★★★ 5/5
GoogleThank you to Ian who has been of such great help during my house search process. One of the few agents who actually picked up the phone and called me to find out what I am looking for, quick turn around on my queries and efficiency. In a matter of a week and half found what now I call my new home! Thank you ever so much!
Mirela · 20 January 2020
★★★★★ 5/5
GoogleNeeded some furniture removed from the flat and Hayley was very helpful and efficient in finding and arranging for a contractor to carry out the work.
Jason · 19 January 2022
Agent replied · 19 January 2024
Hi Jason, really great to hear that Hayley was able to assist in an efficient manner. Thanks for leaving the review. Thanks Greg
★★★★★ 5/5
GoogleGreat support from Jessica in terms of getting an apartment secured. Extremely good communication via email and was helpful when showing us around the apartment initially.
Daniel · 20 March 2025
Agent replied · 26 August 2024
Hi Daniel, thanks for leaving such a great review about Jessica and the lettings team. Much appreciated, thanks Greg
★★★★★ 5/5
GoogleVery helpful staff and great service!
Nathan · 20 October 2025
Agent replied · 20 March 2026
Hi Nathan, thanks for taking the time to leave this review, I'm delighted we have been able to assist. Thanks again, Greg
★★★★★ 5/5
GoogleAmber has been very helpful with our contract and replying in an efficient and quick manner.
Sophie · 19 January 2023
Agent replied · 19 January 2024
Hi Sophie, thanks for leaving a review, I'm delighted Amber was able to assist. Thanks Greg
★★★★★ 5/5
GoogleDealt with Ian Jordan in the Salford Quays office. First enquiry to collecting keys took 1 week. Excellent service, very professional, very helpful at every stage. Continuous contact throughout to keep me abreast of developments, and Ian is a very nice bloke to boot. I have passed his card on to a colleague of mine who will soon be looking to move home. Thanks Ian!
Nick · 20 January 2020
★★★★★ 5/5
GoogleAmber Tildesley has been our property manager for almost a year now and has always been extremely responsive, professional and helpful with any of the maintenance requests we have had. The process has been very simple every time, using either the reeds rains portal or emailing her directly, and 9 times out of 10 we have got a reply within an hour.PositiveResponsiveness, Professionalism
Nathan · 27 August 2020
★★★★★ 5/5
GoogleI recommend Reeds Rains. Amber is always very fast to find a solution to help me with the problems I can experience as a tenant.
The quality of customer service of Reeds Rains is very high.
Axel · 20 January 2018
Agent replied · 19 January 2024
Thanks Axel, I know Amber is always busy and great to see she is working hard for you. Regards, Glynn
★★★★★ 5/5
GoogleEveryone is super friendly with the sales team, especially Laura, help alot and very responsive, highly recommended.PositiveResponsiveness, Quality, Professionalism
Larry · 27 August 2022
Agent replied · 19 January 2024
Hi Larry, thanks for taking the time to write a review. Thanks Greg
★★★★★ 5/5
GoogleThey have been very professional and quick in finding a tenant place. Oliver has been very kind and helpful, a good point of reference throughout the entire process
Daniele · 19 January 2021
Agent replied · 19 January 2024
Hi Daniele, I'm pleased to hear you have been happy with the lettings service and Olly specifically. Thanks for writing the review. Kind Regards Greg
★★★★★ 5/5
GoogleWe using Reeds Rains Quays as a letting agent for two years and we just renew our contract for the next two more years we are glad and happy so far as staff it’s always friendly and helpful in any situation if needed we recently dealt with Amber and she was exactly what anyone would expect from a letting agent and that’s top draw
Tks
All · 20 January 2019
★★★★★ 5/5
GoogleGreat experience buying a house through Reeds Rains- Salford branch. Laura was super helpful in the process! Thanks for the help :)
Shaan · 19 January 2022
Agent replied · 19 January 2024
Hi Shaan, thanks so much for taking the time to write this review. I will make sure Laura sees this too. Many thanks Greg
★★★★★ 5/5
GoogleThank you Ali for your service. Keeping everything on track and having to wait for us even if it means after office hours. Now that's what I call an awesome customer service! Keep it up!!
Joyce · 20 January 2017
Agent replied · 19 January 2024
Joyce, Thank you for taking the time to complete a review and I am delighted you are so pleased with the service. I will ensure Ali is aware you appreciated his efforts. Kind regards, Glynn.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.