Trusted Agent profile · Salford, Greater Manchester
★★★★★
425 reviews across 2 platforms
2 Anchorage Quay, Salford, Greater Manchester, M50 3YW
Part of Reeds, see every office.
Reeds's office in Salford, Greater Manchester, at 2 Anchorage Quay, is rated 4.8 out of 5 across 425 reviews on two platforms, including 424 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.
The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Salford office, from every platform, shown as written. First names only.
5/5
GoogleDealt with Ali, ian and amber mostly, been a tenant for a couple of years now. Always friendly and any problems sorted quickly.
Great to hear about a great team effort, It is always nice to hear positive comments from customers and even better when the whole team are involved. Many thanks, Glynn.
5/5
GoogleBoth Olly and Ian were very helpful and responsive throughout the move in process. Highly recommended!
Hi Carl, great to hear such positive feedback about Ian and Olly. Much appreciated. Thanks Greg
5/5
GoogleGreat communication and an easy process for moving in.
Hi Christopher, thanks for taking the time to leave a review, I'm delighted the lettings move in process was efficient. Thanks again, Greg
5/5
GoogleTop agent, very reactive and made the moving very smooth.
Hi Ismael, thank you for leaving this review, I'm delighted we were able to assist. Thanks again, Greg
5/5
GoogleLaura was in charge of selling our property. She managed the process very proficiently and was in contact with us via email during the selling process when we were not at our property. We felt that we were well informed about the progress of sale and completion at all times.
5/5
GoogleI’ve recently become a tenant with Reeds Rains and I have received the best experience by far compared to any other estate agents in the area. Amber is my property manager and is always on hand to help me with any maintenance issues and general tenant queries. Great customer service
5/5
GoogleI have dealt with Amber regarding a couple of issues that arised. She was brilliant and within 2 days the problem was fixed. I was kept informed about what was happening and any questions was answered. Thank you Amber for the excellent response and quick actions
5/5
GoogleAli is so helpful and being really informative with all my questions. Patient and always check if you need any helps.
Thanks Fiona, glad to hear that Ali's customer service has impressed you, that is what we are proud of in Reeds Rains. Kind regards, Glynn
5/5
GoogleI have dealt with Amber regarding a couple of issues that arised. She was brilliant and within 2 days the problem was fixed. I was kept informed about what was happening and any questions was answered. Thank you Amber for the excellent response and quick actions
5/5
GoogleAveril showed me around my recently purchased property. She was friendly and knowledgeable on the viewing day. Any queries I had were answered very quickly. In the weeks that followed my offer on the property, Averil continued to be available to ensure the everything went smoothly. As a purchaser, I was most impressed with Reeds Rains Salford QuaysPositiveResponsiveness, Professionalism
Hi Jennie, that's great to hear. Best of luck with your new property. Thanks for taking for the time to write a review. Kind Regards Greg
5/5
GoogleI recently found home through Reeds rains. Their services is top level. They take care of all documentation which allows to move in worry free. Our move was managed by Ian from the Salford Quays branch. He was very helpful and proactive with his emails and answers!.
Hi Manu, thank you for leaving this review about our lettings services. I'm delighted you were so pleased with the service Ian and his team delivered. Best of luck in your new home. Thanks Greg
5/5
GoogleI've been dealing for a couple a of years now with Reed Rains in Salford Quays and they're always been very professional and correct with all issues regarding my apt. Amber Tildesley has been always very helpful on handling all the issues between myself and my landlord. Highly recommend their services.
5/5
GoogleIan and Anna were very friendly and helpful!!!!!
Thanks so much for writing this review So Jung. I know Ian and Anna will both really appreciate it. Thanks Greg
5/5
GoogleBrilliant service - Ali & Emily were really helpful throughout the process and it all went so quickly and smoothly!
Thanks Jade, it is great to see they are proactive and the result is, as you say, brilliant! Kind regards, Glynn
5/5
GoogleMoved in back in January, service I've received so far has been amazing. Only issue I've had thus far was with my washing machine and Amber Tildesley was quick to get in touch with the landlord, and it was checked out and replaced within one week. Very happy.
5/5
GoogleVery professional and reliable estate agent in Salford Quays, highly recommended. I always had a great experience from the apartment search to the lease renewals. Many thanks to Amber Tildesley who has been supporting me in her role of property manager over the last 3 years. Many thanks!
5/5
GoogleRecently became a tenant with Reeds Rain Salford Quays city living, customer service is excellent, Property was shown around by Charlotte, she was great and made sure all process go hassle-free, clear communication and prompt responses which I haven’t encountered with my previous two letting agencies. Highly recommended! - Ani
5/5
GoogleMy Experience with Reeds Rains has been exceptional. and I would like to thank in particular Amber Tildesley , who has provided a remarkable customer service and assistance. And I would surely endorse Amber and her team to all my colleagues who will be looking for a rental property.
5/5
GoogleJan Jordan has been very helpful for helping me to find the right place and has been very efficient.
Luana, thank you for the review and your kind comments. Kind regards, Glynn.
5/5
GoogleVery helpful and communicative.
Hi Chirag, thanks for leaving this review - much appreciated. Thanks Greg
5/5
GoogleGreat service from both Anna and Ian, they have been very accommodating in helping us complete the relevant documents for our new rental and answering any questions we had regarding this. The whole process was made simple and had no complications. Thank you.
Hi Kate, great to hear you had a good experience with the lettings team. Thanks for leaving a review. Regards Greg
5/5
GoogleWe had a great experience with Reeds Rains Salford Quays when buying our house. Laura Croft has been the agent responsible on our case and she has performed brilliantly, always updating us with latest developments and ensuring we are ok. Couldn't recommend them more!
5/5
GoogleReeds Rains is a very professional agency and its agents managed the moving in and out process smoothly for me. Having Amber as a property manager made my experience of renting the apartment effortless. I have always received quick responses with great solutions.
1/5
GoogleBeen waiting a month for them to return my security deposit. They’re very quick to take your money but when it’s their turn to pay up It becomes a long process. Won’t be making use of their services any time soon.
Hi Gabriel. Sorry you have felt the need to leave this review. Having looked at our system, the deposit funds have been released and should reach you shortly if they haven't already. There were negotiations with the landlord that took time to resolve, and we managed to reach an agreement that the majority of the deposit being released to you despite a couple of disputes. Please contact me on 0161 236 9088 (option 3) if you wish to discuss further. Ian Jordan, Lettings Manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds's Salford office has 425 reviews across two platforms: 424 on Google, 1 on Facebook.
Reeds Rains, Salford Quays is rated 4.8 out of 5 across all 425 reviews, and 4.8 out of 5 on Google from 424 reviews.
Yes. In The Trusted Agent 2026 awards: Reeds, Salford won Gold; Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, York won Trusted Agent; Reeds, Nottingham won Trusted Agent.
Reeds Rains, Salford Quays, 2 Anchorage Quay, Salford, Greater Manchester, M50 3YW.
