Trusted Agent profile · Salford, Greater Manchester

Reeds Rains, Salford Quays reviews

★★★★★ Excellent

425 reviews across 2 platforms

2 Anchorage Quay, Salford, Greater Manchester, M50 3YW

Part of Reeds Rains Favsco 23, see every office.

Reeds's office in Salford, Greater Manchester, at 2 Anchorage Quay, is rated 4.8 out of 5 across 425 reviews on two platforms, including 424 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.

Google logo

4.8 / 5

424

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Salford office, from every platform, shown as written. First names only.

1/5

Google

Whoever is driving your BMW 1 series YJ67XFW company car today (09/07/22) needs to get some driving lessons. Driving it like he stole it cutting people up and overtaking dangerously.

Joe · 19 January 2023

Agent replied · 19 January 2024

Hi Joe, thank you for letting me know about this incident, it is clearly not what I expect from a driver of one of our branded cars. The individual concerned is leaving the business shortly but obviously this is no excuse for this irresponsible behaviour. The matter will be dealt with internally. I sincerely apologise for this incident. Kind Regards Greg Davies, Senior Branch Manager.

5/5

Google

Jessica was extremely helpful from start to finish, made the process that much easier.

Seamus · 27 February 2024

Agent replied · 21 March 2024

Hi Seamus, thanks for the positive feedback about Jessica and for leaving this review. Thanks again, Greg

5/5

Google

Highly recommended! I am renting the house through Reeds Rains and I could not be more satisfied. When I had an issue with water leak and could not contact landlord directly, they have send their contractor within hours. Completely free. Any time I needed something, I got a reply asap and everything was quickly sorted. In the last couple of weeks, I was dealing with the contract renewal and I was not sure about some things. Amber was helping me all way long and provided all the information I needed to make a decision. Not only she helped me to find the best solution for me, but she was also really friendly and understanding. Which is something you don't always get when dealing with similar companies. Thank you Amber!

Michaela · 20 January 2019

5/5

Google

All is well and good, thanks to you and your real estate team

Amir · 29 February 2024

Agent replied · 21 March 2024

Hi Amir, delighted to hear you are happy in your home and with the lettings and property management teams. Thanks for taking the time to leave this review. Thanks Greg

5/5

Google

I am very pleased with my property Manager Amber Tildesley . We found her really attentive , supportive and responsive. I've had several telephone conversations with her and we found her very polite and she really helped a lot during our tenancy with Reeds Rain. We really like how she is managing the property. She is of great help on sorting the the things promptly.Near in future we will be consider her for buying a property.

Rajeev · 19 January 2023

Agent replied · 19 January 2024

Hi Rajeev, I'm delighted you've been happy with your property manager, Amber - I'll make sure she sees this review. Thanks for taking the time to leave it. Thanks Greg

5/5

Google

Absolutely fantastic service , only had our property on for 2 weeks and sold , constantly kept up to date with progress we would like to thank Laura Croft she was amazing and all at Reeds Rains will definitely recommend yous to family and friends mark and lorraine Nesbitt

Lorraine · 20 January 2017

Agent replied · 19 January 2024

Hi Mark and Lorraine, thank you so much for your feedback and kind words. Please do recommend us to your family and friends, we will be glad to help. Best wishes to you both.

5/5

Google

Amber is very responsive and supportive. We have been renting through Reeds Rains for few years, so we are highly satisfied with their service and staff. Thanks

Saraa · 19 January 2023

Agent replied · 19 January 2024

Hi Saraa, thanks for leaving this great review about our property management team and specifically Amber - it is much appreciated. Kind Regards Greg

5/5

Google

I recently Moved into a rented property on salford quays. As a first time renter I was apprehensive about a few things but Ian Jordan showed me round the flat and was very informative and supportive throughout, quickly identifying that I would require some additional explanation on some points making for an easier process. Jabeen was infomative with the paperwork making sure all points were covered and me and my partner were comfortable with all the documentation giving time to ask questions and read thoroughly. Chris McPeake has been looking after us with maintenance and general issues and has responded in a timely fashion with any issues at the flat meaning issues or queries are quickly resolved. Great service from the whole team!

Tom · 20 January 2017

5/5

Google

I have just successfully sold my house through Reeds Rains. I'm honestly struggling for words to say how impressed I am with the service received. Ms Laura Croft and Ms Jabeen Rashid were my contacts and helped me from day one. Both were very polite, courteous, very attentive and responsive throughout the selling process. I have moved abroad, yet they insured I was kept informed all the way through. From noting down my meter readings, to arranging removal of unwanted items by the buyer, Laura and Jabeen have been nothing but exemplary in their conduct and acted beyond the call of duty. I'm very grateful to both of them and extremely satisfied with the service I have received. They are both credit to their firm and the management must be very proud of them.

Yousuf · 20 January 2017

5/5

Google

Very good service, if you have a query, Amber gets back to you straight away. Jessica and Ian know the market well, the property was let out within a week of going on the market.

Luca · 20 March 2025

Agent replied · 26 August 2024

Hi Luca, thanks for leaving this review, I'm delighted you have been satisfied with the service from the lettings and property management teams. Thanks again, Greg

5/5

Google

Amber Tildesley our property manager was very attentive from the off. Any issues were quickly resolved and she was always reachable when needed. No complaints whatsoever and would definitely recommend Reeds Rains because of this.

James · 20 March 2025

Agent replied · 26 August 2024

Hi James, thanks for leaving this review about your property manager, Amber. I'm delighted you've been so happy with the service she's provided. Thanks Greg

5/5

Google

Excellent service from all the staff at Reeds Rains

Jan · 17 December 2025

Agent replied · 16 January 2026

Hi Jan, thanks for taking the time to leave a review about your experience with the office. Much appreciated, Greg.

5/5

Google

We've recently moved in to a reeds Rains managed property and have to say, it has been nothing short of brilliant. Especially when it comes to the property manager Amber, any request we have made she is on it straight away and is resolved in no time. She really makes it feel like no job is too small and has made our stay here that more enjoyable. Thank you Amber and thank you reeds Rains!

Joseph · 20 January 2020

5/5

Google

Fantastic team. I would like to thank Amber, Ian, Jabeen, Laura and Ali for their efforts on making my first purchase easy and efficiently managing my flat for tenancy while I am overseas. A Proactive and responsive group. I highly recommend ReedRains as a reputable agent.

Amin · 20 January 2018

Agent replied · 19 January 2024

Great feedback Amin, I am glad the team are looking after you and making the management so easy. Kind regards, Glynn

5/5

Google

Thanks Laura and the team to follow up on my purchase, excellent services!

Ho · 22 December 2023

Agent replied · 19 January 2024

Thanks Frank, we are all delighted you have now completed. Enjoy your new home. Thanks Greg

5/5

Google

Have been dealing with the team for 10 years, always fantastic, never too much trouble to sort out the smallest problem, especially Ian Jordan, a very professional and friendly gentleman, always prompt to response my requests. He had made my life much easier. Thanks Ian!

Raymond · 20 January 2018

Agent replied · 19 January 2024

Thank you for the review Raymond, great to hear you have been happy for 10 years!.....and I will let Ian know you are equally happy with his input as well. Kind Regards. Glynn

5/5

Google

The Reeds Rains team has been exceptional throughout the sales process! Particular thanks to Laura Croft who has been incredibly helpful throughout.

James · 25 March 2023

Agent replied · 19 January 2024

Hi James, we are delighted you completed on Friday and have been pleased with the service you've received. Best of luck with the apartment. Thanks Greg

5/5

Google

Reeds Rains have been fantastic in helping a first-time renter (myself) in moving out and relocating. Between the always friendly and happy to help staff in the Salford Quays office, the ease of access to get hold of them, and how quickly they've tried to remediate any issues or repairs that need doing, they've been great to work with. Would highly recommend to anyone looking to relocate to the area

Josh · 25 March 2023

Agent replied · 19 January 2024

Hi Josh, thanks for leaving the review, I'm delighted you've had a positive experience renting with Reeds Rains. Thanks Greg

5/5

Google

Amber Tildesley, our property manager ,was very attentive from the beginning. Any issues were quickly resolved and she was always reachable when needed. No complaints whatsoever. She always been really great! ☺️

Giovanni · 20 March 2025

Agent replied · 26 August 2024

Hi Giovanni, I'm delighted you've been so satisfied with your property manager, Amber, it is great to hear. Thanks for leaving the review. Thanks Greg

5/5

Google

Amber is always available and helpful. She is a reliable person and I feel secure she can help me if I have any problem. Nice to have that kind of support during the rent and not only at the beginning. I recommend this service!

Kiellini1 · 20 January 2018

Agent replied · 19 January 2024

Another great review, thank you for posting this and glad to hear Amber has provided you peace of mind, which is important in a stressful time. Kind regards, Glynn

5/5

Google

I have recently rented an apartment via Reeds Rains, and they have really helpful in making the whole process happen very smoothly. Thanks to Ian and Anna in particular. You guys are awesome!PositiveResponsiveness, Professionalism

Shiva · 27 August 2021

Agent replied · 19 January 2024

Hi Shiva, thanks for the great review, enjoy your new apartment. Thanks Greg

5/5

Google

I was looking for a flat to buy and went for a couple of viewings with Jodie. She was very friendly, professional and knowledgeable. In one of the viewings she had to wait for me for around 15 min. and was very nice about it. I finally found a flat I like and the process is being dealt by Reeds Rains. I would definitely recommend both Jodie and Reeds Rains!

Paula · 23 February 2023

Agent replied · 19 January 2024

Hi Paul, thank you for leaving this review. I'm delighted you have been happy with the service you've received from Jodie. Thanks Greg

5/5

Google

Great move-in process, really stress-free. Thanks to Jodie Cooper at the Salford Quays branch who was helpful and there if we needed her

Rosa · 19 January 2023

Agent replied · 19 January 2024

Hi Rosa, I'm delighted to move-in process was efficient and stress free. Thanks for leaving the review and I hope you enjoy your new home. Thanks Greg

5/5

Google

Just purchased a property through Reeds Rain and found it to be really easy and and efficient. Averil was great and went out her way to help - thanks a lot!

Keaton · 19 January 2022

Agent replied · 19 January 2024

Hi Keaton, I'm delighted everything went through smoothly. Thanks for taking the time to write a review. Enjoy your new Salford Quays apartment! Thanks Greg

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Questions about Reeds Rains, Salford Quays

Has Reeds won any awards?

Yes. In The Trusted Agent 2026 awards: Reeds, Salford won Gold; Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, York won Trusted Agent; Reeds, Nottingham won Trusted Agent.

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