Every review we hold for the Salford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would thoroughly recommend Rees Rains for both Lettings and Estate Agency services. I have used both and have been delighted with their level of professionalism, courtesy and customer service. Jozeph, who assisted in the sale of my property, couldn't have been more helpful and pleasant to deal with. A great company all round. Thank you
Heather · 19 January 2023
Agent replied · 19 January 2024
Hi Heather, thanks for writing this review. I'm delighted you have now completed on your sale. Thank you for using Reeds Rains to both let and sell your property. Thanks Greg
★★★★★ 5/5
GoogleExcellent service from Ian Jordan and his staff at Reed Raines. 10 year history and all good.
Andrew · 9 June 2026
Agent replied · 23 June 2026
Hi Andrew, thanks for taking the time to leave a review about the decade long experience with Ian and the lettings team in Salford Quays - it is much appreciated. Thanks again Greg
★★★★★ 5/5
GoogleMoved in a little over a month ago and Reeds Rains and Jessica Mallet inpractiuclar have been great. Move in process was really quick (two weeks from the date of the viewing), went smootly and with no delays or surprises as is too often the case with other agents.
No issues and would recommend Reeds to anyone looking for a place near Salford Quays
Danny · 20 March 2025
Agent replied · 29 December 2024
Hi Danny, thanks for leaving this review and the great feedback about the lettings team and specifically Jessica. Much appreciated, thanks Greg
★★★★★ 5/5
GoogleI have been using Reeds Rains for over 10 years now and always been completely satisfied. No problems with tenants, any issues taken care of quickly and I’m always paid on time. Recently Olivia has taken over my account and she has been …
John · 22 October 2025
Agent replied · 20 March 2026
Hi John, thanks for taking the time to write such a kind review - I'm delighted you've been so satisfied with the service you've received over the last 10 years. Likewise, I'm really pleased you have been happy with your property manager, Olivia. Thanks again, Greg
★★★★★ 5/5
GoogleSmooth and stress free moving in process. Jessica and Ian were very helpful. Highly recommend!
Anais · 20 March 2025
Agent replied · 20 March 2026
Hi Anais, thanks for leaving this review - I'm delighted you were happy with the service you've received. Thanks again, Greg
★★★★★ 5/5
GoogleWe’ve sold our property through Reeds Rains and have had a very positive experience with them from valuation, viewings, offers all the way to closing the sale. The managers and staff have been very helpful and efficient throughout the process.
Jacqueline · 17 November 2025
Agent replied · 16 January 2026
Hi Jacqueline, congratulations on the completion of the sale. Thanks for taking the time to leave a review - it is much appreciated. Thanks Greg
★★★★★ 4/5
GoogleWhen I was renting the apartment in Salford. The Reeds Rains team help me a lot, special thanks to Amber Tildesley/ Ian Jordan/Jodie Cooper. They are a great team, and I am so glad to recognize all of you. Thanks
Hy · 12 January 2024
Agent replied · 19 January 2024
Hi Hy, thanks for leaving such a lovely review about the lettings team - much appreciated. Kind Regards Greg
★★★★★ 5/5
GoogleVery smooth move in and questions answered in a timely manner. Thankyou to Libby Farrell for assisting. Cannot fault the company.
Jess · 20 April 2026
Agent replied · 22 April 2026
Hi Jess, thanks for taking the time to leave a review about your recent experience with Reeds Rains and specifically Libby. Kind Regards Greg
★★★★★ 5/5
GoogleJessica was great and very efficient when I was searching for an apartment.
John · 20 March 2025
Agent replied · 20 March 2026
Hi John, thanks for taking the time to leave this review about the lettings team and specifically Jessica. Thanks again, Greg
★★★★★ 5/5
GoogleRenting through Reeds Rains has been a great and trouble free experience. Ian was very helpful in us finding our flat of 2 years! and Amber has been friendly and prompt with any property queries. Would definitely recommend Reeds Rains! it’s been a pleasure :)
Faraz · 22 August 2023
Agent replied · 19 January 2024
Hi Faraz, thanks for leaving this review, it's great to hear you've been happy in your flat for 2 years and with the service you've received from Reeds Rains. Thanks Greg
★★★★★ 5/5
GoogleReeds Raines was amazing for us and helped us immensely with their work ethic and skill set and attention to detail. Now we are moving into our new flat all thanks to them. In particular Ian was amazing for us and made a conscious effort to made sure we got our flat!
Jordan · 19 January 2023
Agent replied · 19 January 2024
Hi Jordan, thanks for taking the time to leave a review. Enjoy your new home. Thanks Greg
★★★★★ 5/5
GoogleI had an amazing experience with Reeds Rains Estate Agents in Salford Quays! From start to finish, the whole process was smooth and professional. I would especially like to mention Ian, who was incredibly helpful throughout my rent contract …
Zayna · 22 October 2025
Agent replied · 20 March 2026
Hi Zayna, thanks for taking the time to leave a review. I'm delighted you've been so satisfied with your experience with Ian and the rest of his lettings team. Thanks again, Greg
★★★★★ 5/5
GoogleAmber Tildesley has been great as our property manager - thanks!!
Evie · 20 March 2025
Agent replied · 26 October 2024
Hi Evie, thank for leaving the review - much appreciated. Thanks Greg
★★★★★ 5/5
GoogleI really appreciate and the help from the moment I contact jassica , She is professional, attentive, and knowledgeable about the market. she listened to my needs and preferences, and went above and beyond to find me the perfect property. Her communication was excellent, keeping me informed every step of the way. Thanks to her expertise and dedication, I was able to find my dream home quickly and smoothly. I highly recommend Reeds & Rains to anyone in need of a reliable and trustworthy property agent.
Aqeel · 28 April 2024
Agent replied · 26 August 2024
Hi Aqeel, thanks for taking the time to leave this review. I'm delighted Jessica was able to help find your dream home. Thanks again, Greg
★★★★★ 5/5
GoogleJordan is really helpful handling all the move out formalities
Ajit · 20 March 2025
Agent replied · 20 March 2026
Hi Ajit, thanks for taking the time to leave this review about your property manager, Jordan - it is much appreciated. Thanks again, Greg
★★★★★ 5/5
GoogleReeds Rains have marketed our apartment for over 10 years . We chose to use them for their professional service , polite and efficient manner which was key in finding a suitable tenant .Ian and his team provided reassurance and expert guidance throughout the process . Thank you .
Stephen · 19 January 2023
Agent replied · 19 January 2024
Hi Stephen, thank you so much for writing this review about your decade long experience as a landlord of Reeds Rains in Salford Quays. I know how much Ian values your ongoing business. Kind Regards Greg
★★★★★ 1/5
GoogleAwful for renters. Took 6 months to fix a broken handle on a window which was broken when we moved in and noted on the inventory list. Many more issues. Left after 12 months.
Dan · 17 November 2025
Agent replied · 16 January 2026
Hi Dan, I'm sorry you feel you have needed to leave this review. Some maintenance issues take longer than others to resolve however I will investigate to see if lessons can be learnt and future efficiencies made. Best of luck with your house move. Kind Regards Greg Davies, Associate Director.
★★★★★ 5/5
GoogleSo far I found Reed Rains Estate to be very kind and responsive, especially Jessica who helped us with a lot and answered all the questions we had. I really recommend them.
Remus · 7 March 2024
Agent replied · 21 March 2024
Hi Remus, thanks for taking the time to write such a lovely review about the lettings team and specifically Jessica - much appreciated. Thanks Greg
★★★★★ 5/5
GoogleI highly recommend RR Salford Quays if you are looking for a property to rent. They have a very professional team including Jessica and Ian who know the market very well. I think they are the best around here. I wouldn’t be able to find my property without Jessica’s help and support. Thank you very much.
Aidin · 20 March 2025
Agent replied · 26 August 2024
Hi Aidin, many thanks for leaving a review, I'm delighted you've been so impressed with Ian and Jess in our lettings team. Thanks again, Greg
★★★★★ 5/5
GoogleHave addressed the needs in time and given services as per need. Olly has been very helpful and given attention whenever it was required.
I experienced similar excellent services at the end of tenancy with very prompt response and correspondence from Mr.Hayley all throughout. I truely think the agency does marvellous work with it's very professional manpower.PositiveResponsiveness, Professionalism
Sunil · 27 August 2021
Agent replied · 19 January 2024
Hi Sunil, thanks for writing a review about Olly and the service we have provided. Kind Regards Greg
★★★★★ 5/5
GoogleIan J was very helpful when we left our flat without our keys and kindly sorted us with spare set swiftly.
James · 20 February 2026
Agent replied · 20 March 2026
Hi James, thanks for taking the time to leave this review about my colleague Ian and his helpfulness. Thanks again, Greg
★★★★★ 5/5
GoogleAmber was our property manager who absolutely smashed it.
We needed a new fridge and we had one in about a week's time.
Problems with toilet drainage as well was fixed by an experienced plumber quite quickly.
Amber, keep doing what you do best which is giving an excellent customer service experience to landlords and tenants.
Thank you :)
Khalid · 19 January 2021
Agent replied · 19 January 2024
Thanks for taking the time to write such a great review about our property management services and Amber in particular. Kind Regards Greg
★★★★★ 5/5
GoogleExtremely helpful and thorough support from Hannah and Ian especially much appreciated
Roger · 22 April 2026
Agent replied · 23 June 2026
Hi Roger, thanks for taking the time to leave a review. I'm delighted your new tenants have now moved in. Thanks again, Greg
★★★★★ 5/5
GoogleThey are professional, helpful, and reliable. Good communication. My first impression and experience of using The Reeds Rains lettings agent. Smooth transition. I am pleased with the outcome of their services.
They respond as soon as possible to any questions.
Thank you, Hannah and Ian.
Adeola · 20 June 2025
Agent replied · 20 March 2026
Hi Adeola, thank you so much for taking the time to write this review about Reeds Rains and specifically Hannah and Ian. Thanks again, Greg
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
