Every review we hold for the Saffron Walden office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWe recently sold our house through Arkwright and Co and we couldn’t have been happier with them. From the moment I met Tom I knew they were the company we needed to help us sell our house. Tom was very friendly and professional and he had a lot of knowledge of the local market. We feel he priced our house well and we are very happy with what we achieved. Our house sold very quickly with the help of Emma and although it took some time going through with the solicitors Emma was always there supporting us, pushing things through and persevering when things slowed down. We really appreciate everything Emma did to keep the chain moving. Zoe was also a delight to deal with in the office. We would certainly recommend the team at Arkwright, they are very friendly, honest and supportive every step of the way. Thank you everyone!
Sam · 19 November 2018
★★★★★ 5/5
GoogleMoving house is stressful. You always hope that a transaction will go smoothly, but throw in a global pandemic and sometimes they don't; that's when you need a good team behind you. I cannot fault the responsiveness, communication and tenacity of the team at Arkwright. Always professional, very responsive to calls and emails. Would definitely use them again and I have no hesitation in recommending them. Worthy of a special mention is Grace, who has been an absolute pleasure to deal with.PositiveResponsiveness, Professionalism
Cathy · 26 August 2022
Agent replied · 14 June 2024
Hi Cathy. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. It was a pleasure acting for you. Please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
Google100% recommend these guys, worked Tirelessly on a long purchase and we got there in the end. Special thanks to Grace and Jonathan..
James · 15 June 2023
Agent replied · 14 June 2024
Hi James, thank you for your positive feedback and indeed your patience in what proved to be a longer process than expected. As you say we got there in the end and I hope you enjoy your new life in Dunmow.
★★★★★ 5/5
GoogleArkwrights have been very professional and efficient throughout the sale of my property.
They have been a great support throughout the whole process.
Thank you to Grace for all her help and support.
Wendy · 15 June 2022
Agent replied · 14 June 2024
Hi Wendy, thank you for your positive feedback. It was a pleasure acting for you and thank you for the opportunity. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleHarvey was very efficient and the process was quick and straightforward. Took 5 days from viewing to moving in.
Narcis · 18 September 2023
Agent replied · 14 June 2024
Hi Narcis, Thank you for your positive. We are pleased to hear you have had a positive experience.
★★★★★ 5/5
GoogleArkwright were responsible for the sale of my rather difficult property at the very difficult time for us all. They were very good at finding the right buyer who could undertake a proper restoration and although it took some time they succeeded. I had an excellent service from members of the team and in particular from Grace. She has been in frequent contact, providing up to date information and advice. She liaised between the solicitors and the buyer, and I felt that my interests were well represented. Thank you Arkwright.
Zofia Everett
Zofia · 15 June 2022
Agent replied · 14 June 2024
Dear Zofia, Thank you for your positive review. It was a pleasure acting for you and whilst not the most straight forward process we were delighted to secure a sale for you.
★★★★★ 5/5
Google5 stars and some!
I can’t recommend Kerry and the team enough after the level of service we received. Communicated 24/7 and gave advice whenever required. Absolutely fantastic.PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 15 June 2022
Agent replied · 14 June 2024
Hi Ryan. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. We wish you the best of luck in you new home and please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
GoogleHaving exchanged earlier this week, we've been delighted with the service received so far. Initially starting off with Jon, and then being passed over to the capable hands of Grace, both members of the Arkwright team were incredibly professional, friendly and prompt with their communications.
Thank you once again for making this pivotal point in our lives just that little bit more manageable.
Best
Hakan & Libby
Hakan · 15 June 2023
Agent replied · 14 June 2024
Hi Haken. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. We wish you the best of luck in you new home and please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
GoogleExcellent service. Grace and Kerry went above and beyond for us, to ensure that we met the stamp duty deadline. Nothing was too much! Would highly recommendPositiveProfessionalism
David · 26 August 2022
Agent replied · 14 June 2024
Hi David. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. We wish you the best of luck in you new home and please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
GoogleCan’t rate them highly enough! The team were friendly, professional and knowledgeable. Every person we dealt with went above and beyond to negotiate us through a difficult market and secure us our dream house. They were really proactive and you felt like you really mattered as a client - I’d recommend them over larger estate agents that I’ve used in the past.
Jenny · 18 September 2023
Agent replied · 14 June 2024
Many thanks for your kind review, its been a pleasure acting for you and I am thrilled you have managed to secure your dream home for the family. We wish you many years of happiness in your new home.
★★★★★ 5/5
GoogleTom and the team offer a friendly service and local expertise. We were really impressed with the photos and visuals they used to support the sale of our home. Thanks Arkwright & Co
Alex · 15 June 2021
Agent replied · 14 June 2024
Hi Alex. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. We wish you the best of luck in you new home and please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
GoogleCharlie and Rebekah- I just wanted to reiterate our thanks for all your help with marketing our mother’s property. You have pulled out all the plugs and done everything you can to effect a sale; you’ve been with us every step of the way. We couldn’t have asked for more support or better advice.
Suzanne · 12 June 2025
★★★★★ 5/5
GoogleDan and the team at Arkwright & Co were fantastic. A genuine, friendly, great service and experience . Far above the experiences we have had with other companies. Highly recommend.PositiveResponsiveness, Quality, Professionalism
Adam · 15 June 2021
Agent replied · 14 June 2024
Hi Adam. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. Please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
GoogleThank you Arkwright’s for achieving the sale of our house in most difficult times.
We accepted an offer within 4 weeks of going to market, with a far from straightforward chain Kerry and Jonathan have worked tirelessly to bring the sale through.
Jonathan has always been there to give support and answer queries, resolve any problems as quickly as possible.
Having dealt with other agencies in Saffron Walden Arkwright’s are No1 for Professionalism, Friendly Personal Service and Giving that little bit Extra.
Our heartfelt thanks go to Kerry and Jonathan and all the Arkwright’s Team for achieving our dream, we thoroughly recommend their services.
Brian · 15 June 2021
Agent replied · 14 June 2024
Hi Brian. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. We wish you the best of luck in you new home and please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
GoogleOur purchase and sale started mid lockdown in June 2020, just as the government implemented the Stamp Duty break. During this period all estate agents were extremely busy and Arkwright were just the same. We had some challenges with responsiveness and how we felt our case was being treated at first, which led to us giving Arkwright some constructive feedback.
To their credit, the response was fantastic. Tom (Arkwright) took the time to sit down with me and hear my comments for nearly an hour during one of their busiest months and I didn't feel in any way rushed or like an inconvenience. I really felt listened to.
After this, we had Carol as our sales progressor who made great strides and was extremely professional and a pleasure to deal with.
It took our chain around a year to line up, so we also had new sales progressor, Grace, whom is the main reason for my review. She was tenacious, diligent, lovely to talk to, and we very much felt that she had a personal interest in getting us over the finish line. I honestly feel that we wouldn't have achieved it, if it wasn't for having Grace on our case.
I would thoroughly recommend Arkwright to anyone, they are a pleasure to deal with, and I couldn't be happier with the service.PositiveResponsiveness, Professionalism
Matthew · 15 June 2021
Agent replied · 14 June 2024
Hi Matthew. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. We wish you the best of luck in you new home and please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
GoogleI have to say, such an amazing lady called Kerry helped us above and beyond.. We got caught up in quite a difficult move in the depth of this pandemic....
Kerry did everything within in her power to help and support us.... This lady is one in a million.... Arkwrights .. You are very lucky to have her!
Thank you Kerry very much.PositiveProfessionalism
Kym · 15 June 2021
★★★★★ 5/5
GoogleWe had such a smooth transition with moving into our new rental property through arkwright and co. With it being our first time renting it can be a little daunting but couldn't have had a better experience. Daniel was particularly fantastic and was always happy to answer any questions I had and had a really quick response rate! We're so happy in our new home. Thank you!
Lauren · 15 June 2020
★★★★★ 5/5
GoogleI used the Find Tenant Service. Excellent. Harvey is a star!
Kevin · 15 June 2023
Agent replied · 14 June 2024
Hi Kevin. Thank you for your positive feedback. We are delighted to hear your positive comments on our lettings service. If we can help again in the future, then please do not hesitate to contact us.
★★★★★ 5/5
GoogleIt's been an absolute pleasure dealing with everyone. From the viewing right up to completion I received the most comprehensive, courteous and professional service. Highly recommended.
Tony · 16 January 2026
★★★★★ 5/5
GoogleI’m extremely happy with the service I have received from Arkwright.They gave me excellent advice and support with selling my property and buying a new place. They were honest and straightforward to deal with on every occasion and I would be willing to recommend them.
Andrea · 16 March 2024
Agent replied · 11 November 2024
Hi Andrea, thank you for your positive feedback. It was a pleasure working with you and we wish you lots of happiness in your new home.
★★★★★ 5/5
GoogleTom was excellent. He really understood our needs, and made everything straight forward and simple for us. I couldn't recommend him enoughPositiveQuality, Professionalism
Edmund · 26 August 2021
Agent replied · 14 June 2024
Hi Edmund. Thank you for your positive feedback. We are delighted to hear your positive comments and that you would recommend our service. Please don't hesitate to get in touch if we can help again in the future.
★★★★★ 5/5
FacebookI can honestly say Dan is one of the nicest and most helpful people I’ve ever come across in the world of estate agents! We didn’t have the most straight forward tenancy but Dan answered a hundred questions and gave us support during a difficult time. Thank you Arkwright’s and more so Dan, I wouldn’t hesitate to use you or recommend you.
Emma · 6 March 2019
★★★★★ 5/5
GoogleHarvey Steere has been supportive and knowledgeable throughout the whole process, providing timely advice. We are returning customers and have not been disappointed.
Jane · 24 May 2024
★★★★★ 5/5
GoogleI've been incredibly impressed with Arkwright & Co. We used them to rent our home out. Within one week of listing we had 6 viewings and 2 to 3 firm offers on the table. They are incredibly friendly, professional and a joy to deal with.
Oliver · 17 December 2023
Agent replied · 14 June 2024
Hi Oliver, Thank you for your review. We are delighted you have been pleased with the service and we look forward to working with you moving forward as managing agents for your lovely property.
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