Prospect Aldershot reviews

★★★★★ 5/5

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𝗪𝗮𝗿𝗻𝗶𝗻𝗴 ⚠️: 𝗬𝗼𝘂𝗿 𝗽𝗮𝗴𝗲 𝗶𝘀 𝗮𝘁 𝗿𝗶𝘀𝗸 𝗼𝗳 𝗯𝗲𝗶𝗻𝗴 𝗽𝗲𝗿𝗺𝗮𝗻𝗲𝗻𝘁𝗹𝘆 𝗱𝗲𝗹𝗲𝘁𝗲𝗱 𝗱𝘂𝗲 𝘁𝗼 𝗮𝗹𝗹𝗲𝗴𝗲𝗱 𝗻𝗼𝗻-𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝘁𝗲𝗿𝗺𝘀 𝗮𝗻𝗱 𝗰𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀. 𝗔𝗽𝗽𝗲𝗮𝗹 𝗮𝗰𝘁𝗶𝗼𝗻 𝗶𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗶𝗺𝗺𝗲𝗱𝗶𝗮𝘁𝗲𝗹𝘆 𝘄𝗶𝘁𝗵𝗶𝗻 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝟮𝟰 𝗵𝗼𝘂𝗿𝘀. 𝗦𝘂𝗯𝗺𝗶𝘁 𝗮𝗻 𝗮𝗽𝗽𝗲𝗮𝗹 𝗯𝘆 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝘁𝗵𝗲 𝗹𝗶𝗻𝗸 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗺𝗺𝗲𝗻𝘁 𝗯𝗼𝘅 𝗼𝗳 𝘁𝗵𝗶𝘀 𝗽𝗼𝘀𝘁. 𝗙𝗮𝗶𝗹𝘂𝗿𝗲 𝘁𝗼 𝗱𝗼 𝘀𝗼 𝗺𝗮𝘆 𝗹𝗲𝗮𝗱 𝘁𝗼 𝗶𝗿𝗿𝗲𝘃𝗼𝗰𝗮𝗯𝗹𝗲 𝗱𝗲𝗹𝗲𝘁𝗶𝗼𝗻 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗽𝗮𝗴𝗲. 𝗥𝗲𝗴𝗮𝗿𝗱𝘀, 𝗠𝗲𝘁𝗮 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗧𝗲𝗮𝗺 𝗖𝗵𝗲𝗰𝗸 𝗖𝗼𝗺𝗺𝗲𝗻𝘁 𝗕𝗼𝘅 𝗼𝗳 𝘁𝗵𝗶𝘀 𝗽𝗼𝘀𝘁

Copyright · 24 January 2026

★★★★★ 5/5

Trustpilot

Shout out to Nikki Gardner

Prospect Agency exceeded our expectations! Nikki Gardner was fantastic - friendly, calm, and super helpful throughout our tenancy and even after the tenancy she accommodated us professionally. We appreciated her guidance and support. 🫶🏻

Mak · 4 September 2025

★★★★★ 5/5

Trustpilot

Prospect helped me buy my first house

Prospect helped me buy my first house. The estate agent Ross went above and beyond to help with the completion of the sale. I highly recommend!

Julia · 18 November 2025

★★★★★ 5/5

Trustpilot

Nancy has been our property manager for…

Nancy has been our property manager for the past 3 years. She manages our property and handles issues properly.She is helpful, friendly, reliable, and easy to communicate with. We are happy with her service. As an owner, I’ve had a great experience with Nancy.

Sowmya · 18 March 2026

★★★★★ 5/5

Trustpilot

I have been using Prospect as the agent…

I have been using Prospect as the agent for my BTL property for over 10 years. This year, Nikki has been very responsive and managed to sort a number of issues out on my behalf as I live some distance away.

Melvyn · 10 April 2026

★★★★★ 5/5

Trustpilot

Helpful and professional service

We had a very positive experience with Prospect. Mike Sharp was our agent who he was very professional and helpful throughout our sale process. He helped us find a buying quickly, making the whole process stress free. We would highly recommend both Prospect and Mike.

Daniel · 9 March 2026

★★★★★ 4/5

Trustpilot

I was looking for a buy to let property…

I was looking for a buy to let property and managed to find a small one. However, though it was through another real estate agency I wanted to give a shout out to a wonderful young man Mr Sonam Gurung from Prospect estate agency. He was absolutely patient and very helpful to queries, not at all pushy. You could feel he genuinely wanted to help. If you are able to read this Sonam- Thank you. Hopefully I will be able to use your service one day.

Wrishi · 18 September 2025

★★★★★ 5/5

Google

I had a great experience with the Prospect team. Les, Chris, Jordan, and Kelly were all extremely professional, helpful, and easy to communicate with. They made the entire process smooth and efficient, always keeping me informed and answering all my questions promptly. Highly recommend their services! 5 stars!

Siqi · 17 March 2025

★★★★★ 5/5

Google

Ewan is the best estate agent I know, and was an absolute delight to work with!

Andre · 7 February 2026

★★★★★ 5/5

Google

I needed help renewing with my mortgage for next year and Sonam was able to guide me to one of prospects mortgagee advisor to help me with the process. Sonam was very helpful, understanding and i felt heard. Overall, I would recommend prospect aldershot !!

Gurung · 14 April 2025

★★★★★ 5/5

Trustpilot

Good Service

Have been pleased with Prospect since they have taken over my property management, the continuity provided by the excellent service of account manager Emily Cross has been invaluable and would have no hesitation in recommending Prospect and especially Emily to anyone looking to place their property.

John · 17 February 2026

★★★★★ 5/5

Trustpilot

Customer service review

Beth Murphy was my point of contact at Prospect and whilst we didn’t buy or sell our property through the agency I have to say she was one of the best agents I dealt with. Beth really understood and took onboard what we were looking for and she would keep in contact with me enough for me to know that I hadn’t been forgotten about but not in an overbearing way - we were also able to pick up where we left off from the previous conversation and she was genuinely delighted when I was able to update her to say we had sold and also found something. Whilst I understand there are sales targets and KPI’s… unlike with other agencies I never felt like Beth called just to tick a box or sent me an email about a house that was completely unsuitable just to say she had sent it to X number of people. As a busy mum of three when you are looking for property you need to have agents like Beth who won’t waste your time, will give you measured mature and honest information about the market and houses and just generally appreciate what life can be like. I really enjoyed speaking to Beth - an asset to your company.

Victoria · 21 July 2023

★★★★★ 5/5

Trustpilot

Beth Murphy - the best!

We met Beth at our first viewing a few months ago. She was friendly and extremely knowledgeable about every property she showed us, more than once working later than her normal hours to accommodate our timescales. We did see quite a few properties (!) but Beth was never impatient and made us feel that we needed to be sure it was right for us. Then she efficiently got the ball rolling with solicitors and regularly chased up each party. Although I have no complaints about my selling agents, I just wish I had placed my property for sale with Beth at Prospect!

Alison · 21 July 2023

★★★★★ 2/5

Trustpilot

I used to be a Tennant with prospects…

I used to be a Tennant with prospects for 6 years. All was well and good throughout the tenancy, a few hiccups through out including tradespersons who lie about work being conducted. however the worst part was at the end of the tenancy where all communications cease, you get ignored for days on end, and you get stung by deductions that are un-reasonable and unjustifiable; especially when you have 6years of excellent property inspection reports and never any warnings or concerns raised. They lie to you and only own up when a subject access request is submitted. Be cautious, keep all emails and communications with them and when it comes to tenancy terminations I advise just use the TDS to support you!

Mat · 17 July 2023

★★★★★ 5/5

Trustpilot

Great Service

We’ve rented our property through Prospect for more than 10 years and received great service. Our current Property Msnager, Nikki Gardner, is very professional and very responsive to any questions and requests. It’s also been very reassuring to have Joanne Kay, the Senior Manager, as an ongoing point of contact

Paul · 15 May 2026

★★★★★ 5/5

Trustpilot

Prospect has been our letting agent…

Prospect has been our letting agent for 23 years I think that alone, speaks volumes. The lovely Nikki Gardener is currently overseeing the management of our property Thank You Nikki for all you do.

Linda · 12 May 2026

★★★★★ 5/5

Google

I was really pleased with the service I got from Sonam, he was extremely helpful, professional and mature. He listened to my needs and met them very well which is very important for customer service. I would highly recommend Sonam.

Kenan · 22 May 2025

★★★★★ 5/5

Google

I am currently in the process of buying a property listed by Prospect, and I couldn’t be happier with the service so far. I’ve been working with Asmita, and she has been incredibly nice, helpful, and friendly throughout the entire process. She has made everything much easier and more comfortable for me. Thank you, Asmita, for your excellent support!

Pratap · 26 February 2026

★★★★★ 5/5

Google

Sonam was excellent. He was very knowledgeable, confident, and up to date with all the details. He answered all our questions thoroughly and clearly. Sonam struck the perfect balance between being friendly and professional. I would highly recommend him.

Jane · 29 May 2025

★★★★★ 5/5

Trustpilot

Dan and the team were amazing

Dan and the team were amazing with us. Got our house valued and sold within a week and really helped us out with trying to get the next house. The team was great to work with. Couldn’t have asked for more. Thank you Prospect

Dale · 13 February 2026

★★★★★ 5/5

Trustpilot

Beth has been absolutely amazing

Beth has been absolutely amazing, always super friendly and incredibly quick to respond, even outside of working hours! We had a wonderful experience with Beth during the purchase of our first home. She made everything so easy and smooth, and it really felt like she genuinely cared. Beth was a pleasure to work with, and we’d happily recommend her to anyone looking to purchase a home!

Time · 5 July 2025

★★★★★ 5/5

Trustpilot

Great Work So Far!

Great work so far. They have put my property on the market and found a number of interested people. It's still early days, but I'm confident that Mike and his team will find a good buyer. Thanks again Mike

Nick · 23 March 2026

★★★★★ 5/5

Google

Phenomenal customer service; Megan was excellent at keeping communication channels open and clear at all times and very helpful! Always friendly and more than happy to answer any questions we've had along the way! Thank you!

Abi · 23 June 2025

★★★★★ 5/5

Google

Ryan was accommodating and very informative. He was focused on what we want and took his time hearing our questions.

JCL · 30 November 2025