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Prospect Aldershot reviews

4.7

★★★★★ Excellent

2,197 reviews across 3 platforms

175 Victoria Road, Aldershot, GU11 1JU, Rushmoor GU11 1JU

Prospect's Rushmoor office at 175 Victoria Road is rated 4.7 out of 5 across 2,197 reviews on three platforms, including 302 Google reviews rated 4.9. The 36 Facebook and 1,859 Trustpilot counts are for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

302

Reviews on Google

This office

Facebook logo

4.1 / 5

36

Reviews on Facebook

Business-wide

Trustpilot logo

1,859

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amanda at Prospect is an outstanding…

Amanda at Prospect is an outstanding property manager. She is consistently efficient, professional, and proactive in every aspect of managing my property. Communication is always clear and timely, and any issues are handled quickly and effectively. Having dealt with previous property managers, I can confidently say Amanda far exceeds my past experiences. Her attention to detail, reliability, and commitment to delivering excellent service truly sets her apart. I’m genuinely delighted to have Amanda managing my property and couldn’t be happier with the level of service and professionalism she provides.

JL · 13 May 2026

5/5

Trustpilot

I have been with Prospect since 2012

I have been with Prospect since 2012. They always have been consistent with the service they provided. Good team, good communication, reliable and quick to response. Kodie has been looking after my properties for sometime now and she does her job well.

Sharon · 19 February 2026

5/5

Trustpilot

I’ve rented a 2 bedroom flat with…

I’ve rented a 2 bedroom flat with Prospect for 3 years and Kodie was very supportive and helpful every time we needed her assistance.

Carlos · 16 October 2025

Agent replied · 2 November 2025

Hello Carlos, Thank you for the great 5 star review for Kodie! Lovely to hear she was helpful throughout your time renting with us :) Kind regards

5/5

Trustpilot

I currently rent my property out with…

I currently rent my property out with Prospect and really happy with the service I receive from them and especially Ashleigh. She is always really helpful and polite and a pleasure to deal with.

Steve · 22 April 2026

5/5

Trustpilot

Ashleigh is always super helpful 5*

Ashleigh is always super helpful, responsive and easy to deal with. She is professional, approachable and goes out of her way to assist whenever needed. A pleasure to work with. Thank you Ashleigh

Karen · 28 April 2026

5/5

Trustpilot

Lily Sines at Prospect

Lily Sines was my property manager at Prospect. I was in the property for 9 years, Lily was my property manager for the last few years. She is professional, kind and helpful in her dealings with you. She was quick to respond to any issues raised, chase up with whomever she needed to and ensure the work was completed in a timely manner. She always responded to my emails and would call me back if I left her a voicemail message. I can definitely recommend her and hope that she receives the recognition in her role within Prospect, as she is definitely an asset to the company. Thank you for your help and support over the years Lily, it was an absolute pleasure dealing with you.

Andrea · 28 March 2023

Agent replied · 23 October 2024

Thank you for your 5* review, Andrea.

5/5

Trustpilot

I’ve had a really positive experience…

I’ve had a really positive experience renting with Prospect. A huge thank you to Sasha. She was easy to communicate with, quick to respond and always polite and professional with her responses. She has made our tenancy renewal seamless and I would highly recommend

Olivia · 29 January 2026

5/5

Trustpilot

As a tenant

As a tenant, Nikkl Gardiner at prospect lettings,is always very polite happy and very helpful, she makes our letting experience very easy going,thank you Nikkl for all you do for us.

Sean · 12 May 2026

5/5

Trustpilot

Kate my property manager is clear, concise and proactive

Kate is my property manager and recently with all the changes in cost of living in the UK, she has really been attentive to changes needed to provide both my tenants and myself the best service. Always proactive in communication and raising any issues in a clear and concise fashion enables me to make the right decisions, and quickly, for the benefit of my tenants. I would recommend Prospect to any landlords needing full management, if they were all like Kate.

Gregory · 24 March 2023

Agent replied · 23 October 2024

Thank you for your 5* review, Gregory.

5/5

Google

I had the absolute pleasure of working with Sonam during my recent property journey, and I cannot recommend him highly enough. From the very first interaction, Sonam demonstrated a level of professionalism, warmth, and dedication that is truly rare in the property industry. His deep knowledge of the Aldershot market, combined with his honest and proactive approach, made the entire process smooth and stress-free. Sonam took the time to understand exactly what I was looking for, kept me informed at every stage, and always made himself available to answer questions, no matter how small.

Jane · 19 July 2025

Agent replied · 25 June 2025

Hello Jane, Thank you for the 5 star review! Enjoy your new home. Kind regards

5/5

Google

Id never gone with Prospect previously as was close to selling with another agent in the area. I was nervous about jumping ship, however, so glad I did. I have recently sold my property through prospect and the service from start to finish has been incredible. Shaun and Dexter have kept me updated every step of the way from viewings, offers and liaising with solicitors right through to the end. I would recommend them to anyone looking to sell within the Aldershot area. Thank you both for such a smooth process!

Millie · 19 July 2025

Agent replied · 8 October 2025

Hello Millie, Thank you for the 5 star review for Dexter and Shaun. So pleased we could help you and show you a smooth process of moving. Kind regards

1/5

Trustpilot

BE AWARE OF THESE CHEATERS

Still horrible and probably the worst real estate agents in the country, after all the mess they gave us after the checkin, and not consider it in the check in report, check out report was created in a way to charge the maximum from the deposit. We found used bed, dirty clothes, linen, kitchen and what not when moved in, after giving the clean place to them at check out, they have reported the place as not cleaned and seeking money, BE AWARE OF THESE CHEATERS

Aman · 17 July 2025

Agent replied · 24 July 2025

Good morning Thank you for getting in touch and I am so sorry to hear about your experience. Please can you get in touch with myself, Jake Harley to discuss further. My number is 0118 055 974 and my email is jharley@prospect.co.uk Thanks

5/5

Trustpilot

​Exceptional Service from Nancy Suri @ Prospect

​We’ve worked with Nancy at Prospect for over 4 years, and she is hands-down the best property portfolio manager we’ve had. Her attention to detail is immaculate, and she genuinely cares about both the tenants and the landlords.

HWP · 16 March 2026

5/5

Trustpilot

Highly recommend

Highly recommend. We have had a relationship with Prospect for over 15 years buying and selling 2 properties, using them to find us tenants and draw up contracts. They have always been very professional, personable and providing excellent support. We recently sold one of the properties working with Paul Wickens. He found a buyer in one day, recommended APL solicitors who were also extremely helpful, supportive and communicative.

Helen · 14 November 2025

Agent replied · 21 November 2025

Hello Helen, Thank you for the 5 star review for Paul. It's great to hear of the great feedback and experience you have had with Prospect. Kind regards

5/5

Trustpilot

Daniel @ Aldershot branch is the best!

Daniel @ Prospect Aldershot is the best agent I’ve come across. We were the buyers and he was very responsive, helpful and decent. He held our chain together when we nearly pulled out, and took personal responsibility for resolving all issues we faced. I spoke to him more often than my own agents who were selling my old house. Not planning on moving house again any time soon (!) but if/when we do we’ll definitely use them.

Becks · 8 June 2023

Agent replied · 23 October 2024

Thank you for your 5* review, Becks.

5/5

Google

Highly recommend Prospect Estate Agents. Buying a house and they have excelled every step of the way. Always respond to my questions immediately, Sonam was my point of contact and couldn’t have been more helpful.

Michelle · 12 June 2025

Agent replied · 13 March 2026

Hello Michelle, Thank you for the 5 star review for Sonam, we hope you are enjoying your new home. Kind regards

5/5

Trustpilot

We moved house in Feb 2026 through…

We moved house in Feb 2026 through prospect estate agency who were agents for ourselves and for our seller. They were very communicative and accessible throughout the entire process. They were able to negotiate effectively in our behalf and acted quickly when issues arise to overcome them through the chain and with the relevant solicitors.

Emily · 6 March 2026

Agent replied · 8 March 2026

Hello Emily, Thank you for the lovely review. We hope you are enjoying your new home. kind regards

5/5

Trustpilot

Great service from Nikki G

I’ve been a landlord for many years and always been happy with Prospects letting services. In particular, very happy with my property manager Nikki Gardner who is always helpful and professional. 5 star Nikki. Well done. Tim

Tim · 17 July 2026

Agent replied · 20 July 2026

Thank you for your kind words, Tim! We're thrilled to hear that you've always been happy with our customer-centric letting services and that Nikki Gardner has provided you with such reliable support. Your feedback means a lot to us, and we look forward to continuing to provide you with quality service in the future.

5/5

Trustpilot

I rent my property through Prospect and…

I rent my property through Prospect and am very happy with the service. The speed, helpfulness and generally proactive approach to issues taken by my agent Nikki Gardner is excellent

Michael · 12 May 2026

5/5

Google

Awesome agency, super helpful and not pushy. They’ve sold both mine and my mums house and it they did a great job for both. Even my solicitor commented that they were great to work with so Thankyou to Dexter and the team

James · 13 March 2025

Agent replied · 24 October 2024

Hi James Thank you for the review, glad we could help sell yours and your mums house.

5/5

Trustpilot

I have bought and am now selling through Prospect

I have bought and am now selling through Prospect Sandhurst and they have, as a team, been very supportive, helpful and professional throughout. Amy Ingle's (to just mention one of the team) support through viewings and follow up's have been outstanding.

Anette · 17 June 2026

Agent replied · 20 June 2026

Anette, thank you for your wonderful review! We're thrilled to hear that our team, especially Amy Ingle, provided you with outstanding support throughout your experience. Your trust in our customer-centric service means a lot to us, and we look forward to continuing to assist you with quality and reliability in the future.

5/5

Trustpilot

5*'s

Have worked with Katie Clark for a few years now and nothing is ever too much for her. She's always really helpful and on hand for any queries. Would alwasy recommend.

Andrew · 29 April 2026

5/5

Trustpilot

Superstar in the making!!!

Beth was absolutely amazing every step of the way! Her professionalism, dedication, and attention to detail were truly outstanding. She made the entire process seamless, keeping us informed and supported at every turn. Beth’s friendly and proactive approach turned what could have been a stressful experience into a smooth and enjoyable journey. We couldn’t have asked for better service and would recommend Beth to anyone looking for a top-notch agent. Thank you, Beth, for going above and beyond you are a superstar.

Sophie · 9 December 2024

4/5

Trustpilot

It has been three years going to four…

It has been three years going to four since Prospect became my letting agent and so far i have no negative experience with them. They are very helpful with my concerns and they action immediately when needed especially when I have queries regarding the property. Thanks to my property Manager Emily Cross.

Sarah · 19 March 2026

Agent replied · 20 March 2026

Hello Sarah, Thank you for the lovely review for Emily, we really appreciate the feedback and long may the hard work continue. Kind regards

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Prospect's Google reviews

Questions about Prospect Aldershot

How many reviews does Prospect Aldershot have?

Prospect's Rushmoor office has 2,197 reviews across three platforms: 302 on Google, 36 on Facebook (across the whole business), 1,859 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Prospect Aldershot's rating?

Prospect Aldershot is rated 4.7 out of 5 across all 2,197 reviews, and 4.9 out of 5 on Google from 302 reviews, checked 9 October 2026.

Where is Prospect's Rushmoor office?

Prospect Aldershot, 175 Victoria Road, Aldershot, GU11 1JU, Rushmoor GU11 1JU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.