Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
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1/5
GoogleIt appears that once you place an order the work is issued to an overseas agent, this makes communication very difficult using broken English, in addition there is a total lack of knowledge relating to search terms, English pronunciation of local areas and cities, despite complaints and many requests for contact by a UK based contact they simply do not engage.
Derek Β· 10 August 2025
Agent replied Β· 10 August 2026
We're sorry to hear about your concerns and truly value your input. With our experience and deep local knowledge, our team worked diligently to secure top rankings for 3 of the 5 targeted keywords through strategic SEO efforts. We appreciated your LinkedIn post highlighting the SEO improvements: https://www.linkedin.com/posts/activity-7261800782297972737-4JMO
Our team tried to reach you several times via email, but we havenβt heard back and are still waiting for your response. Weβd be happy to discuss any concerns and remain committed to delivering a service that meets your expectations.
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5/5
GooglePaul and his team were great from start to finish in helping me sell my property, nothing was too much trouble and the advice they shared was greatly appreciated resulting in multiple viewings and a seamless process throughout
Robert Β· 17 September 2024
Agent replied Β· 21 March 2024
Dear Robert
Thank you so much for your review means a lot to Paul and the team β¦ More
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5/5
GoogleGreat team! All staff, especially Paul, Jess and Alec who guided me through an upsetting sale and treated me with great kindness. Service is outstanding and I would definitely recommend this branch and Lawrence Rand in the future.
Teresa Β· 16 September 2024
Agent replied Β· 25 August 2024
Dear Teresa
Many thanks for your kind words and your review this means a lot to the team and β¦ More
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5/5
GoogleSales team did a great job selling our two-bed flat in Woolwich, securing two acceptable offers within a couple of months. After the first offer fell through due to circumstances outside their control, the team quickly secured a second offer from another buyer. Recommended for other sellers in the area.
Jonathan Β· 23 November 2025
Agent replied Β· 23 May 2026
Dear Jonathan Waite
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleI'd like to thank Lawrence Rand for still running the Easter competition even though we were all in lockdown. It gave the children something to focus on. My daughter Sofia didn't have a copy of the entry form and we don't have access to a printer so she designed her own based on the original, thanking Key Workers for all of their hard work during this horrible time. Laura was able to include this in the competition and has even put the final masterpiece in the shop window. The communication was great between myself and Laura, such a lovely lady. Thank you again to Lawrence Rand :-) Sofia says a huge thank you, she'll enjoy spending her voucher!
Stephanie Β· 25 May 2020
Agent replied
Always happy to support the local community and this feedback is amazing for the team
I will pass this on
Kind regards
Peter Lawrence
Director
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5/5
GoogleI had a pleasant experience selling my property through Lawrence Rand, and I would not hesitate to recommend their services. Paul, Hayden, Alec and Jamie were all very helpful. They are the masters of the area basically.
LΓ Β· 17 September 2024
Agent replied Β· 21 March 2024
Hi Leo
Many thanks for your kind words this means a lot to the team, β¦ More
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5/5
GoogleFantastic service from this team.
They care about your individual circumstances, it feels like a real family run business....keep going strong πͺ β¦
Caro Β· 22 June 2026
Agent replied Β· 23 June 2026
Thank you so much for your wonderful feedback, Caro! We're thrilled to hear that you felt our service was personal and caring. At Lawrence Rand Estate & Letting Agents Ruislip, we strive to create a family-like atmosphere while providing β¦ More
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5/5
GoogleJamie Clifford provided me with an exceptional service throughout our property buying process. His professionalism, dedication, and deep knowledge of the local market truly set him apart from others in the field. Jamie was always available β¦
Samuel Β· 16 September 2024
Agent replied Β· 25 August 2024
Dear Samuel
Many thanks for your kind words regarding Jamie Clyfford, I will ensure this is β¦ More
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5/5
GoogleExcellent service by all staff, we were kept informed from start to finish. Very competitive feeβs. If your thinking of selling buying or renting your home you wonβt be disappointed.
Kevin Β· 30 April 2026
Agent replied Β· 31 May 2026
Ah, Kevin - thank you so much! It has been a pleasure from start to finish! Wishing you every happiness in your new home. All the very best, Fleur & the team
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5/5
GoogleI would like to leave a 5 star review for the team at LR and special mention to Hayden, who has been marketing our property, he's very professional, friendly and manages expectations well. Would not hestitate to recommend LR, and will use again in future. You're in good hands with Hayden and the team.
Jmez Β· 8 October 2023
Agent replied Β· 30 September 2023
Dear Jmez
Many thanks for your review. β¦ More
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5/5
GoogleOllie was excellent very knowledgeable friendly and honest.
Darryl Β· 12 June 2026
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5/5
GoogleThe letting agent Jayne was delightful! Very helpful, understanding and no nonsense! I viewed the flat and moved in 4 days later :)
Rachel Β· 20 March 2025
Agent replied Β· 20 March 2026
Thank you for your kind words
I will ensure this is passed to Jayne β¦ More
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5/5
GoogleI have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.
Anna Β· 6 September 2025
Agent replied Β· 6 September 2026
Anna, thank you π so much for your wonderful five-star πππππ review of Mansons Property Consultants. We are truly grateful for your continued trust and support over the years, both as a landlord and in an estate agent capacity. Itβs fantastic to hear that youβve found our team to be approachable, professional, and highly capable. At Mansons, we pride ourselves on delivering exceptional customer service and expert property advice to clients in Jesmond and beyond. Your recommendation means the world to us, and we greatly look forward to working with you again soon. Thank you π once again for choosing Mansons Property Consultants!
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5/5
GoogleMansons have been excellent in both renting and selling properties for me. They actively seek buyers or renters, rather than just advertising and sitting back and waiting for someone to come along. They are great at communicating and always return calls or respond to emails quickly. Throughout the sales process Deborah chased solicitors and kept the whole sales process moving, reducing stress levels for me. Kirsty is excellent at communicating and even gave up her own time to secure a rental for my flat.I highly recommend Mansons for letting and sales as they are highly professional and efficient.
Clare Β· 6 September 2019
Agent replied Β· 6 September 2026
Thank you Clare for your lovely review. It is always a pleasure to speak to you throughout the process and rewarding when we get to completion. Renting yout propery at the coast was a delight and hope your new tenants settle well. Many thanks from Deborah, Kirstey and the Team at Mansons
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5/5
GoogleHello, we are just about to complete on Friday on a house in Victoria Road.
Its been a bumpy ride but estate Agent Tom Kerrane at Ruislip Manor has been Brilliant!!
He's been patient as we had issues with the Mortgage and kept us and the vender in the loop at all times. We have used a few Agents through this buying process and Lawrence Rand and Especially Tom Kerrane have been the best by far.. Thank you.
Kind Regards
Nicky Seers
Nicky Β· 29 July 2019
Agent replied
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
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4/5
GoogleLawrence Rand were incredibly helpful when we had to sell my sister's flat after she died. They had plenty of buyers lined up for open day; they held the keys and showed them round and we had offers straight away. Unfortunately it took six months to exchange contracts but that was certainly not the fault of Lawrence Rand, who kept in touch throughout and did their best to get things moving. Sometimes they had staff changes but there was always someone else ready to take over. Unfortunately one of the staff who left gave the buyers some incorrect information about the flat, but the person who did that is no longer with the company. Thanks to Robin, Andrew, Emma and all the team - continuing the proud tradition of Brendons who were in the area so many years ago. It's good to use a local firm who know their properties and local buyers' needs.
Michael Β· 29 July 2019
Agent replied
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
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5/5
GoogleThe team at Lawrence Rand were an absolute pleasure to deal with from start to finish, Oli was brill and Emma was AMAZING! They added tonnes of value to the entire process and kept me updated every step of the way. Without the wealth of their experience and expertise I canβt imagine how the sale of my property would have been! I would use them again in a heartbeat and will definitely be recommending them to friends and family. A breath of fresh air to say the least!
Kate Β· 29 July 2019
Agent replied
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
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5/5
GoogleI think its fair to say that the sale of our flat was less than straight-forward... but from the moment we got our first valuation to the day of contract exchange, Lawrence Rand were great. Always contactable, always well-informed and really helpful at all stages. There were times when I didn't think we'd ever get there - but we did and much of that was down to the service and professionalism of Emma and her colleagues at LR.
:) Thanks!
Ben and Sophia Mills
Ben Β· 29 July 2019
Agent replied
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
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5/5
GoogleGood communication from when I first registered on behalf of my family, being kept up to date and regularly contacted by Tom for new houses coming onto the market. When we agreed on a purchase if Tom wasn't available Others in the the team Ollie and Paul were able to assist all of them being polite and friendly The process generally went quite smoothly until the latter part, but again the team were helpful, giving advice and everything stayed on track. Tom also recommended the removal company too as did a number of others, who did a great job and helped make the move less stressful. Thank you.
Hazel Β· 29 July 2019
Agent replied
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
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5/5
GoogleI recently sold my property through Lawrence Rand and have been very pleased with the attentive and professional service I have received. A special thank you to Oliver who has been so helpful, updating me regularly on the progress of my sale and providing invaluable advice and support throughout the process. I would also like to thank Nicola,Anita and Graham for arranging and attending the viewings at my property and dealing with the enquiries in such a friendly and professional manner. I have no hesitation in recommending Oliver and the team at Lawrence Rand to anyone looking for an estate agent they can trust..
Naomi Β· 29 July 2019
Agent replied
Dear Naomi.
Many thanks for your kind words this means a lot to the lawrence rand team.
If there is anything you need in the future please contact us
Kind regards
The lawrence rand team
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5/5
GoogleLawrence Rand sold my house in Dartmouth Road 8 years ago. It was a tough time in the housing market, but Pete and his team were fantastic and ensured everything ran as smoothly as possible. Recently I wanted to remortgage my current house here in Yorkshire. Pete put me in touch with Gavin, their in-house Financial Advisor. I have just completed on my remortgage and would like to thank both Gavin and Pete for their help. It wasn't easy, however Gavin has been fantastic and I finally have what I wanted. Thank you to all involved. A great team and I would highly recommend you.
Eloise Β· 29 July 2019
Agent replied
Dear Eloise,
many thanks for your review, a client is for life at Lawrence rand and if there is anything you need please let me know
Kind regards
Peter Lawrence
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5/5
GoogleI have used Lawrence Rand in the past for buying and selling and cannot fault them. Peter Lawrence is a true professional who keeps a close eye on his team ensuring his high standards are adhered to. I trust Peter implicitly and feel confident that he has my best interests at heart which is unique. Paul Ryan handled my sale on this occasion and he did this with streamlined efficiency. Glenda Hall kept me up to date at all stages to let me know how my sale was progressing and this was a big plus. Glenda dealt with any concern I had with such speed and efficiency, so much so, that at times I forgot what I was concerned about in the first place. It is an added bonus for an Estate Agent to have a Sales Progression Manager to keep you up to date every step of the way and Glenda does it so well, she is very personable and helpful.
Penny Β· 29 July 2019
Agent replied
Dear Penny
Many thanks for your kind words,
Delighted we have done it again for you and the standards have improved, as i say when clients use Lawrence Rand the become a friend forever and you are 100% one of them
Thank you for the invite to Edinburgh and we will 100% be taking you up on that
Kind regards
Peter Lawrence & The Lawrence Rand Family
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5/5
GoogleWe used Lawrence Rand to sell our house in Ruislip Manor and i have to say they have been outstanding at every step of the way. It was a lengthy and difficult sale as it fell through a couple of times through no fault of theirs or ours. They quickly re-marketed our property and soon had other prospective purchasers lined up. They offered us invaluable advice and assistance at every step of the way and i can whole heartily recommend them. Our sincere thanks to Hayden, Paul and Scott in the Ruislip Manor office. Once the sale had been agreed it was progressed to exchange and completion by Glenda, who, chased all parties involved on a daily basis and kept us informed regularly. Without Glenda at the reins this would have been a much more stressful and lengthy transaction but Glenda dealt with everything and made it a breeze. A massive thank you to you Glenda, you are a real credit to Lawrence Rand.
Bill Β· 29 July 2019
Agent replied
Dear Bill
Many thanks for your kind words this means a lot to the team
Look forward to catching up soon
Kind regards
Peter lawrence and the team
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5/5
GoogleScott is a top estate agent. Friendly, good sense of humour and knows the local area well. Very patient when I bombarded him with calls whilst waiting on an answer of an offer being accepted. Deserves a medal! Thank you!
Glenda is a true star! So patient and genuinely has everyoneβs best interests at heart. She updated me every step of the way and always kept to her word. She followed things up and was prompt in responding to emails and/or returning my calls. She couldnβt have made the process any easier. A true asset to the company! Thanks Glenda x
C Β· 29 July 2019
Agent replied
Many thanks for your kind words this means so much to the team
Kind regards
Peter lawrence and the team
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