Every review we hold for the Ruislip office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaul and Tom at Lawrence Rand were very helpful when I was buying my flat. There was always someone available to speak to when I phoned the office and I was given plenty of phone calls with updates throughout the process (even when we were at a bit of a standstill). Always polite and cheerful on the phone and clearly trained well in customer service. Made the whole stressful process that little bit easier when you know you have a good estate agent team to go to throughout.
Laura · 29 July 2019
Agent replied
Dear Laura
Many thanks for your kind review, I will pass this over to the team and we all wish you all the best
Kind regards
Peter Lawrence
★★★★★ 5/5
GoogleI had a great experience with Faruq from start to finish. He was professional, responsive, and genuinely helpful throughout the whole process. Any questions or issues were dealt with quickly and clearly, which made everything stress-free.
Usaamah · 23 February 2026
Agent replied · 23 May 2026
Dear Usaamah,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Faruq. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
John Payne Woolwich
★★★★★ 5/5
GoogleWe have just completed on our first home through Lawrence Rand. The process all went smoothly and we are so pleased to have got the home we did. We dealt with a few other estate agencies during our home search and Lawrence Rand were definitely the most professional, responsive and helpful. They knew our criteria and suggested properties that met with those. We mostly dealt with Tom and he was really good and always kept us up to date.
Viola · 29 July 2019
Agent replied
Many thanks for your kind words this means so much to the Lawrence rand team and if there is anything you need please pop in and we will be delighted to help you
Kind regards
The Lawrence Rand Team
★★★★★ 5/5
GoogleHaving decided to downsize I was extremely nervous about the issues I may come across, due to lack of experience in buying and selling. Deborah and the team were very professional, reassuring and friendly throughout the process and aided me to purchase a new property for my young daughter and myself with minimum stress. They were very knowledgeable and approachable and most importantly because I was only dealing with one person throughout the transaction it was so much easier !!
Foe buying and selling I would definitely recommend them .
Andrew · 6 September 2018
Agent replied · 6 September 2026
Andrew, it was a pleasure speaking to you throughout the transaction. By personally dealing with the process from start to completion, it means I can get to know my clients and hopefully ease some of the stress that comes with buying and selling. Kind regards Deborah and The Mansons Team.
★★★★★ 5/5
GoogleHave had a fantastic experience with Mansons Estate Agent. Our viewing with Jonathan was fantastic- he was personable, informative and totally honest with us about the property. We were then handed over to Kirstey who has been equally fantastic, efficient and made the entire process as easy as possible. Any queries or concerns have been answered with ease, making us feel totally confident with our letting experience. I have every confidence in Mansons and if our initial experience is anything to go by, we have an enjoyable tenancy to look forward to in an amazing property.
Thanks to Jonathan, Kirstey and the rest of the team for going above and beyond to secure us this flat and delivering great customer service!
Abi · 6 September 2018
Agent replied · 6 September 2026
Thanks for your review Abigail. It was lovely dealing with you in finding you a property in Heaton and we wish you all the best in the future and look forward to helpig you in the future. Thanks, Kirstey, Jonathan and all the Team at Mansons
★★★★★ 5/5
GoogleMansons Letting Agents have been very friendly and thoroughly professional throughout my phase of looking out for a new rental property, viewings and further in negotiating the rent and move in period. Ms. Kirstey Waggit and her team have always made me feel safe in choosing the property and have advised/suggested me the best possible choices. Handover of the property was also done in the most professional manner and tenant friendly ways. Looking forward to have a long term relationship with Mansons.
My sincere best wishes and loads of good luck to Mansons! :)
Anjana · 6 September 2018
Agent replied · 6 September 2026
Anjana, it has been our pleasure in renting a property to you in Newcastle and wish yourself and family all the best in the future. We also look forwarded to a good relationship with you as a tenant and deal with you again. Thanks from Kirstey and the team at Mansons
★★★★★ 5/5
GoogleWe had a great experience from start to finish. Alexi was great at sorting out the flat viewing for us, offering evening viewings as an alternative option, he was also fantastic when we went to sign the paperwork. The real estate agent (sorry I forgot your name) was great as well, knew what he was talking about, personable and definitely approachable. They did their best to accommodate us seeing as we had a very inflexible move in date and time. Just a fantastic experience from start to finish, thank you for everything!
Katrina · 6 September 2018
Agent replied · 6 September 2026
Thank you very much for your review. I hope you are both enjoying your new start in your rental property in Heaton. Thank you for choosing Mansons Lettings & Property Managment, it was a pleasure helping you find the flat, many thanks, Alexi.
★★★★★ 5/5
GoogleMy experience with Mansons was refreshing! Past experiences with other estate agents have shown me how shoddy some people in the business can be. It is relieving to know that there are agencies like Mansons that care about their clients and go above and beyond to provide a fantastic service.
Jonathan was approachable and honest when showing me around a variety of properties. Likewise, Alexi was professional, accommodating and very trustworthy throughout the entire process of renting the property. All of my questions were answered promptly and confidently. Thank you Mansons!
Daniel · 6 September 2018
Agent replied · 6 September 2026
Hi Daniel, thank your for the opportunity to find you a new home to rent in Newcastle. I really do hope you settle in and if you ever need anything, we are only a phone call away. Many thanks Alexi
★★★★★ 5/5
GoogleVery unusual to have no complaints about a property letting experience but Mansons have bucked the trend. Extremely welcoming and friendly staff who were always only an e-mail away with any of our queries. We would have a reply within 30mins with information about how they were going to fix the issue. All the affiliated maintenance teams were also friendly and very helpful. We were very fortunate to have stumbled across Manson, as students who are often taken for a ride by manipulative landlords. I stress to any prospective students to consider student rents through Mansons
Big thanks to Debbie who was brilliant throughout
Conor · 6 September 2018
Agent replied · 6 September 2026
Thank you so much for your review Conor. You were all a pleasure to deal with. If we can help with another student rental for either you or any of your friends please do not hesitate to contact me. Many thanks Debbie and the Mansons team.
★★★★★ 5/5
GoogleAzi and Abdi did an amazing job selling my house at Lawrence and Rand. From start to finish, their communication was on point, clear, consistent, and always keeping me updated at every stage. Selling a home can be stressful, but they made …
Helder · 8 December 2025
Agent replied · 20 March 2026
Thank you so much for your fantastic review!
We’re delighted to hear that your experience selling your home with Azi and Abdi … More
★★★★★ 5/5
GoogleGreat company, really good ethics and service to buyers (and I am sure for sellers too) …
Jayde · 8 July 2026
Agent replied · 20 June 2026
Hi Jayde
Thank you so much for your kind words and I will ensure this is passed over to … More
★★★★★ 5/5
GoogleMe ane my wife foudn a 2-bedroom property in this summer. It is great to see John Payne's staff there. The sales team always reply quick and professional. Our agent is very responsible and always reply our enquries fast. Recommanded to everyone.
GEORGE · 23 December 2025
Agent replied · 23 May 2026
Dear George Peng,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
John Payne Woolwich
★★★★★ 5/5
GoogleWe got attended by Rechay. She is indeed a very splendid person who helped us understand everything patiently.
Thanks again
MN · 14 June 2026
Agent replied · 21 June 2026
Thank you for leaving the great review Omar.
★★★★★ 5/5
GoogleThe property is fine and the service by the estate agent was great she showed me everything and was very helpful with any questions I asked, she also told me we’re the trainer station was 5 Stars
DotOrDotti · 31 January 2026
Agent replied · 31 May 2026
Thank you for the lovely review, I am thrilled you had a pleasant experience with us! Paula 😊 …
★★★★★ 5/5
GoogleI can't rate the service high enough that I have received from Mansons. Deborah was the lady dealing with the sale of my house and from start to finish the communication was fantastic! She kept me informed throughtout the process, even when valuations, surveys and searches had been completed by my buyer's side, which I didn't expect. I put my house on the market and within 2 days, had viewings. I had accepted an offer within 3 weeks which was great. I have dealt with estate agents in the past and have had such bad experiences, Mansons definately restored my faith! Mansons only have a hand full of properties that they sell at any given time, but this, I feel is so much better than the larger sales agents because they actually have time to dedicate to selling your property. I would recommend Mansons to anyone wanting to sell their property.
Yvonne · 6 September 2017
Agent replied · 6 September 2026
Thank you so much for your lovely review, It was lovely dealing with you throughout the process . Warm regards Deborah and The Mansons Team
★★★★★ 5/5
GoogleSuch a great experience with Olly. The photos were excellent and he was genuinely lovely and easy to work with throughout. Thanks so much from me & Minky, and “have a nice life” 😂☺️ …
Sophie · 12 February 2026
Agent replied · 12 July 2026
Ha ha thank you Sophie, it was great to work with you and happy you and Minky are away to the next chapter...
★★★★★ 5/5
GoogleFantastic experience with Lawrence Rand and more specifically with the Senior Property Consultant Jamie Clifford.
Really professional transaction with great knowledge of the local area. Can't recommend Jamie and Lawrence Rand enough.
Ewan · 16 September 2024
Agent replied · 25 August 2024
Dear Ewan
Many thanks for your kind review … More
★★★★★ 5/5
GoogleNeal Wilson did a great job in a tough market to secure us a buyer for our Grade II listed farm house - enabling us to relocate following our retirement. A professional and yet personal service. Thank you.
Ian · 16 January 2026
Agent replied · 16 June 2026
Dear Ian and Geraldine, thank you for your kind review. It was a pleasure helping you to reach your desired goals and we dearly hope you have a wonderful retirement and reap the rewards of many hard working years. Wishing you the very best in the future, Neal and all the Wimborne team
★★★★★ 5/5
GoogleWe have recently purchased our new house through Lawrence Rand. We have dealt with a number of estate agents throughout this process and without a doubt Lawrence Rand were the most professional, friendly, helpful and thorough. We dealt with Peter and Glenda who were both fantastic. In particular Glenda was amazing at chasing people in the chain to ensure we moved as quickly as possible which we massively appreciated. It really felt like she went above and beyond what other agents would do.
We moved in two weeks ago and I'm still receiving amazing customer service from them as we had some questions for the previous owners which Glenda is supporting us with!
Right now we never plan to move again!... But if we ever do Lawrence Rand will be our agent of choice.
Blaise · 1 October 2016
Agent replied
Dear Blaine
Many thanks for your kind words, we are all delighted for you and please pop in for a coffee when you can
Kind regards
Lawrence rand
★★★★★ 5/5
GoogleI have recently sold my property through Lawrence Rand Estate Agents and I am very happy with the service that I have received.
I mostly dealt with Graham and Oliver, and I found them to be very friendly and extremely helpful. My property transaction was coupled with additional complications and the team at Lawrence Rand were very understanding, dealt sensitively with any issues and were extremely accommodating to ensure that the sale was completed as smoothly as it possibly could be! The guys dealt with my transaction with great integrity, discretion and efficiency. I am very grateful for all your hard work and thank you for making this experience a great one!
I would definitely recommend Lawrence Rand Estate Agents to friends and family and should the occasion arise, I would certainly call upon their services again! Thank you again and I wish you and the company every success in the future!
Peter · 1 October 2016
Agent replied
Dear Peter.
Many thanks for your kind words, we are all delighted that we got there for you
Kind regards
Graham, Oliver and the team at Lawrence Rand
★★★★★ 5/5
GoogleThe whole team is fast, friendly and efficient. I moved to Newcastle from Ireland for work and they were flexible and cooperative. Had to fly over for viewings and they even went the extra mile and gave me a lift into the city centre after one as I was running late for my train. They even opened the office early for me when I went to collect my keys as I have a very tight schedule. Thanks Gav and Elena for getting the paperwork sorted, getting the move in date moved back and getting me my keys really quickly and effortlessly. I would recommend these guys to anyone. What a great team!
Dave · 6 September 2016
Agent replied · 6 September 2026
Dave thank you so much for the review of your experience renting a property with Mansons.
It was our pleasure to help make the process as convinient as possible and hope you enjoy living in the apartment on the quayside. Please let us know if we can help with anything during your tenancy. Gav
★★★★★ 5/5
GoogleTop class service. Glenda Hall was so helpful & supportive throughout the selling process regular communication, proactive, chasing up solicitor’s, supportive advice and really calmed my nerves when the sale process got a little fraught at times. We got there in the end and I am most grateful to her, she is an absolute credit to this company, I shall miss our daily telephone chats.
Some solicitors could take a leaf out of her book!!
Best wishes :-)
JoJo · 1 October 2018
Agent replied
Many thanks for your kind words this means a lot to Glenda and the team, we wish you all the best in your new home and if there is anything you need please let us know
Kind regards
Peter lawrence and the team
★★★★★ 5/5
GoogleBeen absolutely brilliant, kept me informed every step of the way.
Helpful and very approachable.
Liam · 11 July 2026
Agent replied · 22 April 2026
Thank you, Liam! We're thrilled to hear that you've had a brilliant experience with us so far. Keeping you informed is our priority, and we're glad to know we've met your expectations. If you have any further questions or need assistance, feel free to reach out anytime!
★★★★★ 5/5
GoogleMansons was the most professional estate agency we dealt with in the UK so far! The viewing with Jonathan was very informative. He was prepared, could clarify all of our questions we had during the viewing and took his time to show us everything. The assistance through Kirstey afterwards was reliable and professional. Thanks a lot for this!
We would definitely go with Mansons again for future viewings - but for the moment we found our perfect flat!
Valentina · 6 September 2018
Agent replied · 6 September 2026
Hi Valentina, it has been a pleasure in finding you your perfect rental property in Newcastle. We hope to hear from you again if you decide to look for another property in the area. We wish you all the best in the future. Thanks from all the team at Mansons
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