Trusted Agent profile · Ruislip, Middlesex

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Gibson Honey Ruislip reviews

★★★★★ Excellent

720 reviews across 3 platforms

92 High Street, Ruislip, Middlesex, HA4 8LS

Gibson Honey's office in Ruislip, Middlesex, at 92 High Street, is rated 4.9 out of 5 across 720 reviews on three platforms, including 535 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

535

Reviews on Google

This office

Facebook logo

5.0 / 5

63

Reviews on Facebook

This office

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5.0 / 5

122

Reviews on View Agents

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Gibson Honey Ruislip

PERSONAL SERVICE Have you noticed how the service from "owner-run" companies is so much better than that from "manager run" companies? That's exactly what you get from us - the people who own it, run it and have been doing so since our inception. Our business is built on reputation and we firmly believe that peace of mind for our clients is just as important as the results we deliver. FULLY REGULATED Gibson Honey are qualified and highly experienced property professionals and we are fully regulated by NAEA (the National Association of Estate Agents), ARLA (the Association of Residential Letting), NALS (The National Approved Letting Scheme) and members of The Property Ombudsman and the TDS (the Tenancy Deposit Scheme). Our membership of these associations gives our clients the peace of mind that we are working to the highest standards in the Industry and as members of the ARLA Client Money Protection Scheme; our client's funds are fully protected. PROFESSIONAL ADVICE What sets estate agents apart from each other is the experience, skill and commitment to ensure a smooth transaction and a successful sale or let. As the Directors take a hands on approach with this, and with over thirty years' experience, together with our industry qualifications, we believe that we are the agents to help you. "Listen". This is a very important word that sometimes estate agents can forget. Each individual client is different and from our point of view it is vital that we listen to their needs to enable us to advise them correctly.

Awards

The Trusted Agent 2026 results for Gibson Honey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ruislip office, from every platform, shown as written. First names only.

5/5

Google

Great service from Scarlett. She was professional, responsive, and made the buying process smooth and stress-free. Would definitely recommend to others looking to purchase a home.

Phillip · 20 November 2025

Agent replied · 20 March 2026

Good afternoon Phillip. Your recommendation means so much to us, thank you for taking the time to give Scarlett a lovely review. Good luck in your search for property.

5/5

Facebook

Kevin, Tommy, Robyn and the team were brilliant from start to finish. Always responsive, courteous and helpful with every stage of the process, even those which didn't technically fall under their remit. They were proactive when necessary and showed real empathy with our situation too especially when it came to the business end of agreeing a completion date in a chain on 6! Best agents I have ever used and I wholeheartedly recommend them to anyone looking to buy, sell or rent in the future. Thanks guys!

Mitul · 14 December 2021

5/5

View Agents
Buyer

Ruislip sale and purchase Dec 21

Kevin, Tommy, Robyn and the team were brilliant from start to finish. Always responsive, courteous and helpful with every stage of the process, even those which didn't technically fall under their remit. They were proactive when necessary and showed real empathy with our situation too especially when it came to the business end of agreeing a completion date in a chain on 6! Best agents I have ever used and I wholeheartedly recommend them to anyone looking to buy, sell or rent in the future. Thanks guys!

Mitul · 14 December 2021

5/5

Google

Brilliant service all round. Helena dealt with me and was so impressed by her professionalism and friendly attitude. Would 100% recommend!

Charlotte · 20 December 2025

Agent replied · 20 March 2026

Hello Charlotte. Your recommendation means so much to us, thank you for taking the time to give us a lovely review. Have a lovely afternoon!

5/5

View Agents
Tenant

Excellent rental services

I recently relocated my residence and go it in touch with this agency as it had a reputation of being best local agent in Ruislip .the options they had were very diverse including this property which was yet to come on the market .I liked in my first viewing .there on the process of moving and communication /response rate was amazing and super smooth . Special thanks to Beth and Laura at the agency for their help and assistance.

Avi · 20 October 2021

5/5

View Agents
Seller

Outstanding Agents

Have used Gibson Honey for the sale of two properties and found them to be totally professional, efficient and friendly. After really bad experiences with other estate agents, they have restored my faith in the industry!! Kevin and his team are excellent in the service they provide. From start to finish they filled me with confidence in their abilities and efforts. They kept me updated and informed at all times and always confirmed everything by e-mail. I would not hesitate to recommend them and cannot speak highly enough of them all.

Joy · 16 August 2021

5/5

Facebook

I would not hesitate to recommend Gibson Honey as letting agents. Laura was extremely helpful throughout the whole process and kept me informed of any new developments whilst I was trying to attract suitable tenants. After previously using another local agency, Gibson Honey exceeded all expectations. A very professional service. Thank you.

Alison · 22 August 2020

Agent replied

Thank you very much!

1/5

Google

Myself and my partner entered the Gibson Honey offices on a Friday afternoon, to discuss the issue of mould buildup in the downstairs of the property we rented. On the Monday morning we were served with an eviction notice. If you’re a tenant, it serves to be aware of the sort of people you are dealing with at this agency.

Christopher · 17 August 2024

Agent replied · 24 August 2024

I was naturally disappointed to see how you have rated your experience with Gibson Honey, but also very surprised to read your comments, given the circumstances and background of the situation which you have not mentioned here. As you know, the works required to remedy the issue were quite extensive and initially we worked towards these being completed while you still lived at the property. However, having listened to your concerns and views at our meeting, it became apparent that this was not feasible and that it would be in the best interest of all parties to have the works carried out after you had vacated the property. The landlords therefore decided not to renew the tenancy, a decision which you did say yourselves at the time, was a disappointing, but understandable one. As is the case with any agent acting on a landlord’s behalf, we are always obliged to act on a landlord’s instructions. However, we also have a duty of care to a tenant, which is a role that we take very seriously. I truly believe that in this case we worked hard to manage the whole situation with your best interests in mind and I am sorry that you did not see it this way. I wish you all the best. Laura Gordon

5/5

Google

We are very happy with the service provided by Gibson Honey's Lettings Department. Bethan was amazing in finding us a new tenant after the previous tenancy ended. Bethan communicated with us very well, kept us up to date with feedback on the viewings and was very professional throughout. The most important thing is that we trust the advice they give us and we wouldn't hesitate to recommend Gibson Honey to our friends and family.

A · 15 June 2022

5/5

Google

Recently viewed a property through Gibson Honey, found Tommy to be very helpful and knowledgeable of the local area.

Stevie · 20 December 2025

Agent replied · 20 March 2026

Good afternoon Stevie. Customer care is really important to us. We really appreciate you taking the time to give Tommy a five star review.

5/5

Google

Scarlett showed my partner and I around a property she was very knowledgeable and helpful, couldn’t recommend GibsonHoney enough!

Stephen · 20 December 2025

Agent replied · 20 March 2026

Good afternoon Stephen. Thank you for taking the time to give Scarlett a five star review. We are glad to have provided you with a positive experience with Gibson Honey, and wish you all the best in your search for property!

5/5

Google

Had a viewing with Helena a few weeks ago, was very helpful and detailed with the questions I asked.

Bishan · 20 December 2025

Agent replied · 20 March 2026

Hello Bishan. Thank you so much for the five star review. Wishing you all the best in your search for property!

5/5

Google

In one word, PERFECTION. I feel I need to expand on this as Gibson Honey did a sterling job in handling our sale. We had a bitter experience with another agent and were very wary of signing on to a new agent. From the word go, when I spoke to Natalie, I knew I had found the right agency. The level of detail she imparted in just a 30 minute meeting was amazing. She looked at the property constructively and focused on all the selling points. Then came Robyn and Tommy, amazing job done when they came to do the photos and do a write up on the property. I was so overwhelmed with the attention to detail when we received our draft brochure. The next stage was marketing of the property which was done on a wide range of platforms leading to 9 viewings arranged within 24 hrs and 3 offers after just one day's viewings. The level of feedback from viewings and constant communication was outstanding. Also handy was the online portal where we could monitor the progress of marketing and offers. Gibson Honey zeroed in on the target market for our property from day one. From offer to completion, Robyn handled the whole transaction with a calm and collected approach. Finally, Kevin stepping in with all the right advice for my sale and purchase! I have no hesitation in recommending Gibson Honey. Your very grateful customer. Nalini

Nalini · 29 June 2021

5/5

View Agents
Seller

Excellent Agent

In one word, PERFECTION. I feel I need to expand on this as Gibson Honey did a sterling job in handling our sale. We had a bitter experience with another agent and were very wary of signing on to a new agent. From the word go, when I spoke to Natalie, I knew I had found the right agency. The level of detail she imparted in just a 30 minute meeting was amazing. She looked at the property constructively and focused on all the selling points. Then came Robyn and Tommy, amazing job done when they came to do the photos and do a write up on the property. I was so overwhelmed with the attention to detail when we received our draft brochure. The next stage was marketing of the property which was done on a wide range of platforms leading to 9 viewings arranged within 24 hrs and 3 offers after just one day's viewings. The level of feedback from viewings and constant communication was outstanding. Also handy was the online portal where we could monitor the progress of marketing and offers. Gibson Honey zeroed in on the target market for our property from day one. From offer to completion, Robyn handled the whole transaction with a calm and collected approach. Finally, Kevin stepping in with all the right advice for my sale and purchase! I have no hesitation in recommending Gibson Honey. Your very grateful customer. Nalini

Nalini · 28 June 2021

5/5

Google

I have never met such a sincerely engaged estate agent as Kevin and his team at Gibson Honey truly do offer a personalised service. Kevin predicted and achieved £120k MORE than all the other major estate agents predicted, this should read as a significant warning to you if you're taking your valuation for granted!!! Kevin comes recommended because he's genuinely passionate about his profession and did the appropriate research. Do not hesitate in trying Gibson Honey, we had multiple viewings every week and 4 offers and that's at a price the others said was unachievable.PositiveResponsiveness, Quality, Professionalism, Value

Rueben · 21 June 2021

5/5

Google

Gibson Honey Review I cannot rate Gibson Honey high enough a five star rating does not do them justice. We bought a house from Gibson Honey and from start to finish their service has been exceptional, going the extra mile for everything. For us it was a long process as we where in a chain but Kevin was in constant contact with us with weekly updates and then towards the end he phoned us daily! When Kevin wasn’t in, his team especially Natalie, Robyn, Beth, Lydia and Tommy where completely aware of everything, knew who we where and the status of our sale. The communication was faultless. I will truly miss team and our chats, they are all such wonderful people and I really can’t recommend them enough.PositiveResponsiveness, Quality, Professionalism

A · 21 June 2021

5/5

Google

We have used the services of Gibson Honey since 2012 and I am more than happy to say that they are excellent at what they do. They keep us updated and informed on everything we need to know and deal with all the issues we do not need to know about, without any fuss. There is a level of caring that both parties (landlord & tenant) are considered, which I am very pleased about. I happily recommend Gibson Honey as your choice of Estate Agent & Letting Agent services.PositiveResponsiveness, Quality, Professionalism, Value

David · 21 June 2021

5/5

Google

Scarlett took my partner and I around a property in Ruislip. She was very helpful and answered all of our questions👍 …

Eva · 20 November 2025

Agent replied · 20 March 2026

Hello Eva. Thank you for taking the time for writing the lovely review on Scarlett. We wish you and your partner all the best in your search for property.

5/5

Google

Gibson Honey has been fantastic in helping me find my new home. In particular, Helena's professionalism and dedication was outstanding. She made the process smooth and stress-free, always keeping my best interests in mind. I highly recommend Helena and Gibson Honey for their excellent service and support.

Maya · 13 June 2024

5/5

View Agents
Landlord

Excellent service, highly recommended

I have let a property with Kevin and the team at Gibson Honey for over 7 years now and I cannot recommend them highly enough. I have never had any issues or cause for concern. I trust their judgement and experience and find them utterly approachable, flexible and diligent. They are excellent at communication, always timely and thorough with regard to contract renewal, flexible with their time and always generous with advice. They value client loyalty, their legal and local knowledge is fantastic and their general understanding of properties and the market is second to none. I am very grateful for all their work on my behalf and will continue to support their business for many years into the future. Thank you Kevin and all at Gibson Honey.

Carolyn · 6 May 2021

5/5

Facebook

I have never met such a sincerely engaged estate agent as Kevin and his team at Gibson Honey truly do offer a personalised service. Kevin predicted and achieved £120k MORE than all the other major estate agents predicted, this should read as a significant warning to you if you're taking your valuation for granted!!! Kevin comes recommended because he's genuinely passionate about his profession and did the appropriate research. Do not hesitate in trying Gibson Honey, we had multiple viewings every week and 4 offers and that's at a price the others said was unachievable.

Rueben · 4 May 2021

5/5

View Agents
Seller

Brilliant, Use them!!!

I have never met such a sincerely engaged estate agent as Kevin and his team at Gibson Honey truly do offer a personalised service. Kevin predicted and achieved £120k MORE than all the other major estate agents predicted, this should read as a significant warning to you if you're taking your valuation for granted!!! Kevin comes recommended because he's genuinely passionate about his profession and did the appropriate research. Do not hesitate in trying Gibson Honey, we had multiple viewings every week and 4 offers and that's at a price the others said was unachievable.

Rueben · 30 April 2021

5/5

Google

Amazing experience for a first time buyer and a complete newbie to the whole thing. Denise was beyond amazing and couldn't ask for a better estate agent!

Adam · 29 March 2025

5/5

Facebook

I used Gibson Honey to both buy and sell my property with about 5 years between. On both occasions I found all of the staff I dealt with to be very helpful, knowledgeable and professional. I would definitely use them again and highly recommend Kevin and the team. Thank you.

Natalie · 22 August 2020

Agent replied

Thank you!!😊

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Questions about Gibson Honey Ruislip

What do sellers say about Gibson Honey Ruislip?

44 reviews from sellers, rated 4.9 out of 5 on average. For example, Joy wrote: "Have used Gibson Honey for the sale of two properties and found them to be totally professional, efficient and friendly. After really bad experiences with other ..."

What do buyers say about Gibson Honey Ruislip?

13 reviews from buyers, rated 5.0 out of 5 on average. For example, Mitul wrote: "Kevin, Tommy, Robyn and the team were brilliant from start to finish. Always responsive, courteous and helpful with every stage of the process, even those which ..."

What do landlords say about Gibson Honey Ruislip?

35 reviews from landlords, rated 5.0 out of 5 on average. For example, Carolyn wrote: "I have let a property with Kevin and the team at Gibson Honey for over 7 years now and I cannot recommend them highly enough. I have never had any issues or ..."

What do tenants say about Gibson Honey Ruislip?

10 reviews from tenants, rated 4.9 out of 5 on average. For example, Avi wrote: "I recently relocated my residence and go it in touch with this agency as it had a reputation of being best local agent in Ruislip .the options they had were ..."

Has Gibson Honey won any awards?

Yes. In The Trusted Agent 2026 awards: Gibson Honey, Ruislip won Trusted Agent.

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