Every review we hold for the Ruislip Manor office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWorse estate agent for new home too much pressure from there manager Alex he try to be too smart saying wrong things to get exchange done in 21 days all this rubbish n telling to put property back into market . Never used this agent .
R · 20 March 2025
Agent replied · 20 March 2026
Dear R P,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe have had a good experience with Tom and Jordan at the Gibbs Gillespie. Tom have been very helpful and respond so quickly that in no time, we have had our offers accepted. And Jordan is very accommodating. Overall it's all first class, well done boys!PositiveResponsiveness, Quality, Professionalism
Anna · 25 August 2021
Agent replied
Dear Anna Li,
Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip Manor team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThis is not first time that I have used Gibbs as I have sold properties through them before, reason being is that I find that their dedication and professionalism in trying to achieve the best deal for you on each occasion is second to none and nothing is a problem as they are always happy to accommodate.
Special thanks to all that I dealt with on my latest venture Jordan, Tony and a special thank you to Oliver who has the patients of a saint in trying to keep me happy, believe me it’s not easy.
Keep up the good work delivering a great professional service.PositiveProfessionalism
Nicky · 25 August 2021
★★★★★ 5/5
GoogleHaving used Gibbs Gillespie before for sale/purchase, the team remain ever helpful and professional. Lucy Attwood was very supportive in getting our property on the market lining up potential buyers within hours, and Danielle Gennard equally supportive in seeing the sale and purchase through to the end, with both maintaining contact on exchange and completion dates, as expected. I would recommend the team at Ruislip Manor in particular, but we have used both the Ruislip and Ruislip Manor offices before.PositiveResponsiveness, Quality, Professionalism
Anna · 25 August 2021
★★★★★ 5/5
GoogleWe are absolutely delighted after choosing Gibbs Gillespie, Ruislip Manor. The service we received from them was exceptional and we would not hesitate to recommend them to friends and family. With special thanks to Lucy Attwood, Sales Manager, who came promptly to see us and offer a valuation and her invaluable professionalisn ensured our property was sold very quickly. We even received over the asking price thanks to Lucy, Tom and Jordan's negotiations. Also a special thank you to Danielle Gennard, Move Manager, who took over the whole process after our sale was agreed. Danielle was outstanding in her role and offered her expert advice and invaluable help in ensuring our sale completed promptly and smoothly. Thank you Gibbs Gillespie Ruislip Manor.PositiveResponsiveness, Quality, Professionalism, Value
Jackie · 25 August 2021
★★★★★ 5/5
GoogleJordan was great at knowing the property we were buying and gave us a lot of information at our second viewing. Danielle being our move manager was an absolute star, she was very responsive and came back to our questions and any queries quickly and efficiently. She even answered questions that we had for our solicitor and saved us time trying to chase him. We bought our house during a very busy time where everyone else involved took days to come back to us, but the team at Ruislip Manor came back to us straight away and we were always able to speak to Danielle on the phone when we needed to. She gave us a lot of confidence and and was always happy to help. Tom was also very helpful and it was a pleasure to meet all the team in person when we picked up the keys to our new home!
Shyam · 23 August 2021
★★★★★ 5/5
GoogleI highly recommend Gibbs Gillespie, Ruislip Manor. From start to finish we were extremely impressed with the whole process. Lucy Attwood was professional, friendly and efficient. Our house was on the market for one day of Saturday viewings and we had an offer by the Monday. Danielle has been absolutely brilliant at managing out move. She has been great at communicating with us, chasing solicitors and keeping everyone informedn making the process much smoother than we anticipated. Highly recommend!
Clara · 29 July 2021
★★★★★ 5/5
GoogleOliver, Danielle and Jordan were extremely professional and polite throughout my whole buying process. Despite the ongoing challenges during the process, they always did their upmost best to maintain a professional and responsive manner throughout. I wouldn’t hesitate reaching out to them again in the future.
D · 30 September 2021
Agent replied · 30 September 2023
Dear Davina Kumal,
Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Manor. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI’ve had the best experience with GG Ruislip Manor
Highly recommend
Very professional
Accommodating
Everyone on the team is friendly
Very efficient
Very good communication; always easy to speak to someone +/- get a call back quickly.
No problems/negatives
Kanita · 13 September 2022
Agent replied
Kanita Nimalathas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie. We're happy you found our staff to be so supportive during your experience of buying a house through us.
Best wishes for your future in your new home from the whole team at Gibbs Gillespie Ruislip Manor.
★★★★★ 5/5
GoogleOliver, Danielle and Jordan were extremely professional and polite throughout my whole buying process. Despite the ongoing challenges during the process, they always did their upmost best to maintain a professional and responsive manner throughout. I wouldn’t hesitate reaching out to them again in the future.PositiveProfessionalism
D · 25 August 2021
Agent replied · 24 August 2024
Dear Davina Kumal,
Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Manor. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleGavin Dalton and Danielle Gennard have been very helpful. Danielle helped in every step of the process and Gavin gave me good advice on property market, he witnessed my signature and both have been very friendly.
Good communication, realistic advice and friendly service.
Alan · 20 March 2025
Agent replied · 20 March 2026
Dear Alan 9044
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLucy was great from start to finish at a very difficult time. Thank you for all the support.
Kevin · 20 March 2024
Agent replied · 21 March 2024
Kevin Buckett, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleGibbs Gillespie and more specifically Oliver Squires was fantastic in helping and securing the property I bought recently.
We did run into multiple issues during the sale, this was due from the sellers side but Oliver really went above and beyond to help get this sale through. Very transparent, polite, professional and consistent in his approach at all times. Every question I raised was answered and where I wanted further clarity, Oliver did not hesitate to get the answers until I was satisfied.
When Oliver was not available, the rest of the staff at Gibbs Gillespie and namely Danielle were very helpful too which has left me with a really positive view of the estate agents as a whole and I would have no concern purchasing or selling a property through them in the future.”
Kind regards
Aaron Shaw
Aaron · 25 January 2021
★★★★★ 5/5
GoogleThe service I received from Tom at Gibbs Gillespie when selling was outstanding. It was a very emotional time for my brother and I as we has sadly lost our parents in the past year and this was the home they lived in for 25+ years where we had so many memories as a family.
Tom's communication skills were excellent at all times and he not only had a professional approach but showed great kindness and compassion which I've never come across with any estate agent staff.
I am now looking for a property in Buckinghamshire and because of Tom making the house move experience so fantastic, I will endeavour to use Gibbs Gillespie for my forthcoming property search.
Thank you Tom!
Julia · 18 January 2021
★★★★★ 5/5
GoogleI can not fault a single second with Gibbs, They were incredible, the only consistent company in the whole chain. Tom is a credit to the company and if you have a option I would as for Tom with out a doubt.PositiveResponsiveness, Quality, Professionalism, Value
Naresh · 25 August 2021
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleLucy (sales agent) was very warm and friendly on first meet and really put our mind at ease about the whole process. We had no doubts about wanting to work with Gibbs Gillespie. Danielle (move manager) was excellent in handing our sale with great communication and all in a very timely fashion. I always felt she was in control of the situation and was looking to achieve exchange as early as possible. Very happy with the overall experience and would highly recommend!
Chris · 23 March 2023
Agent replied
Dear Chris
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 1/5
GoogleThey asked me how much my annual salary was, and didn't even want to show me the house, even when I told them that I was currently paying a higher rent than the one for the property I was interested in.
Unhelpful, rude, and total lack of empathy. They should say on their website that they will only deal with a certain class of people.
Victoria · 20 March 2024
Agent replied · 21 March 2024
Dear Victoria,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleOliver, Danielle and Jordan were extremely professional and polite throughout my whole buying process. Despite the ongoing challenges during the process, they always did their upmost best to maintain a professional and responsive manner throughout. I wouldn’t hesitate reaching out to them again in the future.
Davina · 15 April 2021
Agent replied
Dear Davina Kumal,
Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents Ruislip Manor. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleBuying and selling at the same time is quite an undertaking, knowing this I wanted to go with the best and the very best they were.
I was provided with a complete white glove service all the way from when Lucy confidently walked me through the process, through to prompt and well organised viewings with the knowledgable Tanya right through to the superb after sales service provided by the very efficient Danielle who taught me a lot a long the way.
Every step of the process is well thought out and meticulously executed by people who are experts in their field and passionate about what they do.
Do yourself a favour and go with the best team in town.
Noorah · 26 February 2023
Agent replied
Noorah Al-hussaini, your wonderful feedback and rating mean a lot to us. We strive for 100% satisfaction, and it is great to see you had such a positive experience. Please let us know if there is anything further we can do for you.
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleWe didn't know Ruislip that well when we had to sell a cousin's house so choosing an estate agent was not easy. However, by good luck, we chose Gibbs Gillespie and have been so pleased we did.
From the word go Lucy and her team were fantastic. They were highly efficient from the very outset when we needed a probate valuation through to taking their advice on selling as soon as the Covid 19 restrictions were eased in late May.
The house sold in less than a week and what really impressed us was the excellent communication from both Lucy and Danielle. We always knew how the sale was progressing and had complete confidence that they were doing everything to ensure the sale went through as speedily as possible. Without doubt we would gladly use them again.
David · 11 October 2020
★★★★★ 5/5
GoogleWe instructed Gibbs Gillespie to sell our late mothers home. Tommy and the teams service was very professional from start to finish. A special thanks to Danielle who coordinated the sale to completion.
Chris · 11 January 2023
Agent replied
Chris Martin, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleAs far as estate agents go, I have had a decent experience with this estate agent. Tom Halt who was running our sale was very good, importantly responsive, answering emails promptly and genuinly good at what he does. The whole process took almost five months with plenty of setbacks so fair play to Tom and his team for pushing the deal over the line, we are now exchanged and looking forward to completion. Keep up the good work!
H · 6 March 2021
★★★★★ 5/5
GoogleJordan was excellent from the start, very professional and attentive. Was able to give us good advice and helped to negotiate with the owners for a beautiful flat for us. Overall very pleased with the service and would highly recommend.
Karishma · 12 March 2022
Agent replied
Hi Karishma Sidhu, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleExcellent sales progression support from the team here, especially Danielle; always accessible, swift actions, and professional throughout - much needed attributes in a stressful process! Fully recommend.
Amol · 29 June 2023
Agent replied · 29 July 2023
Amol G, thank you for your kind review; we are happy to pass along your comments to the team here at Ruislip Manor and in particular Danielle.
Best wishes,
Gibbs Gillespie Ruislip Manor
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