Thomas Morris Royston reviews

★★★★★ 5/5

Google

Excellent in all. Have been using them for the past 6 yrs and they remain the best.

I · 26 May 2026

★★★★★ 5/5

Google

We recently sold our property through Thomas Morris and I cannot recommend the service we received from them more highly. We worked very closely (daily!) with Fiona who was instrumental in moving the sale ahead - in many instances going way …

Katy · 4 October 2024

★★★★★ 5/5

Facebook

I have used the Sawtry branch in the past to help me with a property let, the service was first class. I have recently been looking to buy and Millie was fantastic. Once I had found Sarah the mortgage consultant was able to find me a great mortgage and the whole process was hassle free, I received my mortgage offer very quickly. A great professional service from start to finish

Mark · 27 March 2020

★★★★★ 5/5

Google

Fantastic team from rush Witt and wilson, very helpful and friendly, would highly recommend them, from start to finish.

Annette · 26 July 2025

★★★★★ 5/5

Google

I will highly recommend Amit. He had a very professional approach and answered the ton of questions me and my husband had. That helped us greatly in the decision making process. Well done!

Ivana · 22 June 2021

★★★★★ 5/5

Google

Wonderful service from Luke Boles. Excellent communication skills on a daily basis. Within the week Luke manage to sell our home. Very grateful!

Imagine · 10 June 2025

★★★★★ 5/5

Google

Highly professional agents, I was looked after by Amit who was knowledgeable, realistic and helpful at every step. Actually made us realize what an good Estate agent can bring to the process.

Peter · 26 August 2021

★★★★★ 5/5

Google

What a fantastic experience! So professional, thank you to Lee Jones for an extremely knowledgeable recommendation.

Lee · 22 June 2023

★★★★★ 1/5

Trustpilot

Do not trust Thomas morrris is something goes wrong

As a homeowner who is currently renting from Thomas morris I would advise to avoid at all costs! Numerous issues reported and nothing has been done, the list is below: Mould in a room that has caused loss of furniture and clothes! Caused by a leaking roof that has been reported more than once! But still nothing has been repaired Block pathway that is sinking due to subsidence and is a safety hazard to all who enter on to the property. Washing machine reported ripping clothes and leaking from the drum! Yes we had to replace this with one we purchased and fitted ourselves. Fridge freezer that failed due to over freezing? Apparently our fault? But yet again all our food had to be thrown away and we was left without a fridge for 3 days. Previous owner property? Even a disabled metal ramp that is so dangerous we have had to block off the garden to one side. Cracks in the ceilings and the carpet underlay being of poor quality with stains all over the carpets, that in the end we cleaned as it was disgusting. Greasy blind in the kitchen and lights that don’t work under the kitchen units. A toilet that continues to leak, that we have fixed ourselves and also had to replace the faulty toilet seat and shower holder. Staff members entering the property without authority and notice? Extremely disturbing considering my partner had just given birth and also was in bed at the time? Carbon monoxide alarm located in the wrong location ie next to a door and not within a gas appliance location as per manufacturer’s instructions. Smoke alarms that were never in date, hence the alarms going off because they had passed the date of use! Then to not having any alarms for more than 8months! Illegal and not to the law. A consistent harassment from the agent, when I have helped keep the boiler in a safe condition. However the heating system is default and does not work as it should. All these issues while still charging a price! I don’t think they care about the tenants at all, in fact we are treated in disregard and that think because we rent we don’t have any money or sense. Well guess what you have my notice now. Avoid this letting agent at all costs! They are rude and cannot handle any issues at all! Thankfully me and my partner never have to use them again! I’ll await my deposit(no doubt they will try to avoid paying).

Michael · 3 June 2024

★★★★★ 5/5

Google

Highly professional agents, I was looked after by Amit who was knowledgeable, realistic and helpful at every step. Actually made us realize what an good Estate agent can bring to the process.

Peter · 22 June 2021

★★★★★ 2/5

Google

It is very unfortunate I have to give a bad review after a good moving in process. I moved in to a house with jo in January she was very accommodating and very easy to speak to. everything was sorted very quickly with no problems at all and she was very professional. Moving out however has been an absolute nightmare. I began speaking to the agents middle of July to get my deposit back at the end of the month when I moved out. (with the landlords permission and approval). They will just not give my money back, even though I was promised my deposit returned at the start of the month they have promised 4 dates that they will give it back to me and have not done it every time and not even called to let me know. every time I call them up they make an excuse and promise a new date and fail to deliver every time. we are now on the 19th of august and they still have not returned my deposit. its a shame that the standard they give to moving in isn't the same as the aftercare or when you leave the deposit. I am gutted as the team I dealt with at the start where so good. I have been waiting for my money for a month now and especially in this time where money is tight is not fair on the customer at all.

Dan · 9 June 2021

★★★★★ 5/5

Google

Fantastic company to deal with. Shane is a pleasure to work with. Highley recommend Swoop.

LIAM · 20 June 2023

★★★★★ 5/5

Google

Amits very helpful and a pleasure to deal with, would use for any house sale

Edd · 20 August 2025

★★★★★ 5/5

Google

Luke boles is a legend, thanks for everything 👍 …

Ali · 10 October 2025

★★★★★ 5/5

Google

Liz and Nicola recently sold our house!!! What an experience from start to finish.....from the initial meeting through to …

Andrew · 26 June 2025

★★★★★ 5/5

Google

Great service. Amit was very pro active and helped guide us through the process of purchasing our first home! Would definitely recommend if purchasing in the area.

Rikki · 14 March 2022

★★★★★ 5/5

Google

I just bought a flat in Royston. Thomas Morris facilitates the sale. I met with Fiona, a senior property consultant. She is very very helpful. She is very thorough, dutiful, trustworthy and friendly. She facilitated to liaise with my …

Htet · 4 October 2024

★★★★★ 5/5

Google

Thomas Morris helped me sell my flat which struggled to sell for over FIVE YEARS. I want to specifically commend Amit Chauhan, the assistant branch manager who was incredibly diligent and and always kept me updated and helped make what had been a really tricky transaction bearable! Thank you, thank you!

Michael · 20 March 2024

★★★★★ 5/5

Google

The Chat4business team are a real pleasure to work with and I’d highly recommend for any organisation wanting to capture and convert more website visitors!

David · 7 March 2026

★★★★★ 5/5

Google

Fiona has been great from start to finish, always picks up the phone and when she was off Amit helped too! …

Elliot · 4 October 2022

★★★★★ 1/5

Google

I submitted an entirely fair, honest and truthful review detailing my negative experience with a car dealer. After a lengthy engagement with Feefo, my review has seemingly been blocked from being published for reasons that don't make sense to me.

Oly · 19 October 2025

★★★★★ 5/5

Google

Unbelievably happy with the support and guidance from Thomas Morris over the past month and as first time buyers. The team's impeccable and regular communication, knowledge and kindness has made our experience a very positive one. We are …

Kayleigh · 4 October 2024

★★★★★ 5/5

Google

Very helpful and rearranged viewings for me when I didn’t like the first few I saw. I was able to find my new home and very happy!

HARRIET · 20 March 2025

★★★★★ 5/5

Google

Excellent service throughout the process and very professional. Robert Oulsnam representatives kept me informed throughout the process and were excellent at getting viewings. They also communicated with me often daily to keep in touch about the next steps. They also worked well with our chosen solicitor. We would thoroughly recommend Robert Oulsnam Bournville and pleased we chose them to sell our house.

Louise · 2 July 2021