Trusted Agent profile

Ensum Brown reviews

4.9

★★★★★ Excellent

261 reviews across 1 platform

Kooky Nohmad, 42 High Street, Royston SG8 9AG

Ensum Brown's Royston office at Kooky Nohmad is rated 4.9 out of 5 across 261 reviews on 1 platform, including 261 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

261

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Royston office, from every platform, shown as written. First names only.

5/5

Google

Looked after us from start to finish! It was a no brainer to go with Ensum Brown, unbelievably grateful for all their help.

Elizabeth · 16 March 2026

Agent replied · 16 April 2026

Hi Elizabeth, Thank you so much for your kind review. It was a pleasure helping you through the process, and we’re grateful you chose … More

5/5

Google

Ensum Brown were absolutely brilliant. Great communication, service, processes, insights and initiatives. Streets ahead of any other estate agents. 110% recommend.

Ben · 26 March 2026

Agent replied · 16 April 2026

Hi Ben, Thank you for the incredible feedback! We're thrilled that you found our service and initiatives top-tier. Being compared so favorably to the rest of the industry means the world to the Ensum Brown team. Thanks for your business … More

5/5

Google

Ensum Brown we’re friendly, understanding& approachable during the recent sale of our property.Mitchell & team were supportive professional & reassuring. A special thanks to Sarah Leach in Sales Progression who went above & beyond. Always responsive , honest & a true gem! Thank you all at Ensum Brown …. You are the best!

Sherry · 10 October 2024

5/5

Google

Me and my Wife went to Ensum Brown for the sale of our house after they were recommended to us. From the first meeting we had with Neil to every interaction with all the staff we felt looked after and at ease. Luckily the purchase of our new home was also through themselves which made the whole process so much easier. We would highly recommend Ensum Brown to anyone looking to sell or buy a property.

Tom · 14 June 2023

5/5

Google

I cannot express how fantastic Ensum Brown were in supporting the recent purchase of our property in Ware. I am sure, without our Sales Progressor (Fiona Payne), we would not have made it over the line on time. Fiona was a delight to converse with - quick to respond to emails and phone calls and excellent in ensuring communication across all parties and solicitors kept all up to date and the process moving. Thank you!

P · 14 June 2023

5/5

Google

Where do I begin! Sarah from Ensum Brown was literally a God send during the buying process. She listened to my fears and was always available when I didn't understand something or needed assistance in anyway pertaining to buying our first home. She's funny and completely transparent and kept her cool even though i know I gave her a head ache I few times. She ALWAYS and I mean ALWAYS got back to me and never made us feel as though our questions were too insignificant to answer. She listened to every single concern and if she didn't know she was honest and helped me look for the right information! This woman deserves a trophy and a doubled salary! The way she was able to maneuver between so many different party really amazes me truly all while making me feel like we were her only clients! Lovvveee Sarah to bits! What I appreciate most is even when there was no news she called to say there's no update, so I didn't have to worry if I've missed something. Our surveyor's were absolutely RUBBISH which meant Sarah was doing 2 jobs her normal one and making sure i understood each step of the process! I cannot thank her enough!! She is an absolute gem, words cannot express how amazing she has been. I wish everyone in the house process was like her she is just truly Amazing

Delia · 9 December 2022

4/5

Google

We have just moved in after a long exchange and completion delay and I have to say that Ensum Brown were very good throughout the process. Will showed us round and was very on it and knowledgable. Sarah in particular was very receptive and responsive and helped immeasurably to make sure we moved in and got the kids to school after we moved back from France. Thanks Sarah and Will!

Iwan · 17 September 2023

5/5

Google

Thank you Neil and your team for all your work and support in selling my Mum’s house. From taking the photos to completion 6.5 weeks! Incredible and achieving more than the asking price! You were always there when I needed help and a much needed coffee. Thank you again. Highly recommendedPositiveProfessionalism

Penny · 14 June 2022

Agent replied · 13 June 2024

Thanks Penny, i think this was one of our quickest sales to completion all year! Hope life in France is treating you well!

5/5

Google

I am in the process of selling my house with Ensum Brown , and although I have yet to complete the purchase , so far they have been extremely helpful, professional and their communication has been first class . Fraser is always on hand to answer any questions. I would recommend their services to others .PositiveResponsiveness, Professionalism

Hayley · 14 June 2021

Agent replied · 13 June 2024

Thanks Hayley, we look forward to helping you with your next move!

5/5

Google

Our experience with Ensum Browne was exactly how dealing with an estate agent should be. They were attentive, communicative and accessible. As market leaders they also provided a lot of data to support and display their clear success in and around the area. A great experience!PositiveResponsiveness, Quality, Professionalism, Value

Katherine · 14 June 2022

Agent replied · 13 June 2024

Thanks for the fantastic feedback Katherine and for recommending us to your brother, we're delighted to have got a great result for them also. All the best in your new home!

5/5

Google

We have just purchased our first home and could not be happier with the support we received from Ensum Brown. From the very beginning, they took to time to listen to what we were looking for and were knowledgeable and professional at advising us about the best fit for us. The staff were very approachable, they explained every step of the process and were always on hand with any questions we had. This was extremely appreciated as first time buyers. We would highly recommend Ensum Brown to anybody looking to buy or sell a property :)

Olivia · 27 April 2025

5/5

Google

Overall we had a good experience with Ensum Brown. From the beginning we had a smooth process with the house viewing and they managed to squeeze us in at short notice. Ensum Brown have a very useful Faceboon page that allows you see check out properties that are soon to be coming on the market. The offer process was simple and well managed. Later in the process Sarah Leach was a great person to have on our side when our chain was stalling and really pushed things forward by hitting the phones. Communication is key and Sarah was always quick to pick up the phone and keep us up to date. Without Sarah we would have been totally in the dark and we are grateful for her hard work liaising with solicitors and the estate agent we were selling with.

Darren · 14 June 2022

5/5

Google

By far the best agent I have worked with in nearly 40 years! From outset to completion of sale I cannot recommend this agency enough. Fraser, Neil and Erin worked professionally and swiftly which enabled a very quick sale and at each point we were kept up to date with viewings and offers put forward to us. Sarah Leach (sales progress) deserves a special mention and huge thank you! She worked with great professionalism throughout the progression of our sale. Always on the end of the telephone with updates. She handled the whole process brilliantly whilst always being calm and offering soothing words! She was instrumental in the painless, swift journey to exchange and I know my legal representatives really appreciated working with Sarah and her methods of chasing the chain! Sarah approached the whole process as a true professional whilst never forgetting the individuality of her clients and her ability to recognise her clients as human beings! Thank you Sarah, you are a total super star! A true jewel in Ensum Brown's crown!

Paula · 14 June 2022

5/5

Google

We have used Ensum Brown services to sell our house in Royston. We listed in January 2024 and have completed the transaction in July 2024. I agree with previous comments- Sarah in the closing team makes all the difference...the woman does not stop chasing different parts of the chain when required and she is knowledgeable, transparent, honest and helpful. I have recommended Ensum Brown far and wide.

Dorota · 28 July 2024

Agent replied · 27 August 2024

Thanks Dorota for the fantastic review and feedback. We know what a stressful process it can be and glad Sarah was there for you, we know what a fantastic asset she is to our team. Best wishes in your new home.

5/5

Google

The entire team have been brilliant but Sarah went above and beyond for us and the sellers. Her knowledge and expertise helped us think outside the box and secure our dream home. We are so grateful for all her help, she is a star. Thank youPositiveResponsiveness, Professionalism

Stacy · 14 June 2022

Agent replied · 13 June 2024

Thanks Stacy for the great review. Sarah certainly is a big asset to our team!

5/5

Google

Having recently sold my house through Ensum Brown, I could not fault them. Neil and Fraser were both great throughout the whole process and always went above and beyond. Professional, friendly and informative. These guys will definitely exceed your expectations. Would highly recommend! 10/10.⭐PositiveResponsiveness, Quality, Professionalism, Value

Sara · 14 June 2022

Agent replied · 13 June 2024

Thanks Sara for your feedback, greatly appreciated! Home your all very happy in your brand new home!!!

5/5

Google

Ensum Brown managed our sale and purchase and did a brilliant job, despite some difficulties outside our control. All the staff we dealt with were great, with special mention to Sarah, the sales progressor, who kept on top of everything and ensured that both sale and purchase went as smoothly and quickly as possible. They have a good understanding of the Royston market. We can happily recommend them.

Lisa · 14 June 2023

5/5

Google

Ensum Brown in Royston were so, so great. They made one of the most stressful things you can do in life: buying a property, so much easier and were available to help me every step of the way. Sarah Leach in particular was absolutely brilliant!

James · 24 September 2024

5/5

Google

We recently bought our house through ensum brown. Charlotte was friendly and easy to talk to from the very beginning. She was nice enough to recommend us a lovely solicitors too. Sarah was our sales progressor. Nothing was too much for her. Sarah communicated well between us and the seller and kept all parties happy. We are very pleased with our move! Would highly recommend Ensum Brown.

Goldie · 14 June 2023

5/5

Google

Ensum Brown, Alex, Abi and Fiona were fantastic from start to finish. They quickly sold our house (within a week of marketing) and although we originally lost the house we were hoping to buy, they immediately called us as soon as it came back on the market which we went on to buy. Abi and Fiona communicated with us throughout the solicitor process and kept things moving as quickly as they could. I would highly recommend them

Leah · 14 June 2022

5/5

Google

Ensum Brown successfully valued, marketed and sold our property within two weeks. This exceeded our expectations massively. The ability to utilise social media platforms inquisitively and considerately to present value to the seller also puts Ensum Brown above others in the market in my opinion. We feel very thankful to have the Ensum Brown team on side and would highly recommend them based on their expertise, personable approach and willingness to go the extra mile. Thanks Guys

Michael · 14 June 2022

5/5

Google

Ensum Brown was excellent to work with. Our offer for the property was passed onto the landlord and accepted within a matter of hours and despite all of this happening over the Christmas break, everything went smoothly and according to plan. Very happy with how they dealt with the whole process.

J · 11 January 2026

5/5

Google

The process of working with Ensum Brown has been excellent. Their responsiveness and professionalism has been exceptional throughout.

Florence · 19 January 2026

Agent replied · 16 April 2026

Thank you for your lovely feedback, Florence. It was a pleasure assisting you and your brother in securing suitable tenants! Kind regards, Chloe.

5/5

Google

I can't praise Ensum Brown enough, so professional and easy to contact, nothing was too much trouble. Sarah Leach is my absolute hero, she worked so hard for me,always updating me on every step of the sale process, we even met for a coffee after the sale had gone through, just so I could say thank you in person 😊

Sharon · 16 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ensum Brown's Google reviews

Questions about Ensum Brown

How many reviews does Ensum Brown have?

Ensum Brown's Royston office has 261 reviews across 1 platform: 261 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Ensum Brown's rating?

Ensum Brown is rated 4.9 out of 5 across all 261 reviews, and 4.9 out of 5 on Google from 261 reviews, checked 9 October 2026.

Where is Ensum Brown's Royston office?

Ensum Brown, Kooky Nohmad, 42 High Street, Royston SG8 9AG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.