Trusted Agent profile · Roundhay
Verified
★★★★★
260 reviews across 1 platform
470 Roundhay Road, LS8 2HU
Preston Baker's office in Roundhay, at 470 Roundhay Road, is rated 4.5 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.5.
Every review we hold for the Roundhay office, from every platform, shown as written. First names only.
4/5
GoogleLovely service from Preston Baker - professional and personable.
Thank you so much for your lovely feedback, Catherine. We really appreciate you taking the time to leave a review and wish you all the best! The Preston Baker Team
1/5
GoogleI’ve requested my details to be removed and I am still spammed with marketing texts and emails, I block the number and another number texts. Not acceptable, and was of little value when initially interested in one property.
5/5
GoogleWe met Rachel Lansdell when viewing a property recently and she has been amazing from the first instant. Professional and friendly and has truly gone above and beyond to help us in our search. We didn't end up buying the property, but Rachel still keeps in touch to check in and see how our search is going. Well done, Rach!
Hi Sam, Thanks so much for the lovely review! We're really glad to hear Rachel made such a great impression. Even though that particular property wasn’t the one, we’re so pleased she’s continued to support you in your search. We’ll pass on your kind words, she’ll be delighted. Best of luck finding the perfect place, and we’re here whenever you need us! All the best, The Preston Baker Team
5/5
GoogleAndrew Horbury, From Preston Baker in Doncaster, Marketing Skills are second to none. Efficient, friendly, and very professional . He was able to guide and offer us excellent selling tips, and it was very obvious that he knew his selling market. Looking forward to the prompt sale of our property in Doncaster. Thank you Andrew. Also expecting nothing but the best from the supper efficient Charlotte and the rest of the team. Mrs Joseph
Thank you so much for your lovely review Mrs Joseph. Andrew and Charlotte will be delighted with your kind words. Kind regards, Team PB
5/5
GoogleI sold my flat in leeds via Preston Baker and my agent was Gemma Duxbury . I would definitely recommend her, she has done a stellar job! Me being German and not living in the UK, I was happy to have someone with such a great work ethics, …
Hi Elke, thank you for your kind review - I appreciate selling whilst being aboard must have added an extra dimension of difficulty to the process. I am so pleased that Gemma was able to make the process easier. … More
5/5
GoogleRachel is absolutely helpful in all steps of purchasing our house from the out set since the viewing of the house to the exchange of contract date despite all hurdles with difficult vendors.. I absolutely admire Rachel as she is the one get …
Thank you so much for taking the time to share your wonderful review. Rachel will be delighted to read your lovely comments. We are really pleased we were able to help you secure you dream home and wish you many years of happiness there. Kind regards, Team PB
5/5
GoogleExcellent and professional service. Helpful and friendly staff. Good experience throughout. I highly recommend.
Hi Ralph, Thank you for your wonderful review and recommendation. We really appreciate your kind words and thank you for choosing Preston Baker. Best wishes, The Preston Baker Team
5/5
GoogleFrom start to finish Kirsty has delivered a faultless experience. Negotiating with vendors on our behalf keeping us updated every step of the way. Kirsty effortlessly navigated us through the whole buying and selling process and we could not thank her and the team enough. Preston Baker may not be the cheapest but you certainly get your monies worth. Excellent Service, Professional staff and I would urge anyone considering Preston Baker to choose them for a smooth faultless experience you will not regret it.
Thank you so much for the 5 stars Julie. Kind regards, Team PB
5/5
GoogleWe’re in the process of selling our house and Rachel Lansdell at Preston Baker has been nothing short of fabulous. She has been really supportive, answers our many queries quickly and clearly and it’s great dealing with just one person, especially when they are so professional and friendly!
Hi Iain, Thank you for the fantastic review! We're so pleased to hear how well Rachel has supported you during your sale, having that one reliable point of contact can really make all the difference, and it's great to know she's made the process smoother and more reassuring for you. We’ll be sure to pass on your kind words to Rachel, and we’re here if you need anything as things move forward! All the best, The Preston Baker Team
5/5
GoogleCharlotte and the team are extremely efficient and very very professional. The transaction was completed very smoothly without any issues and Charlotte always came back to me quickly with the correct answers. I would highly recommend you if your looking to buy or sell your property the team are well trained and dedicated. All round excellence!
Hi David. Thank you very much for the wonderful review. Charlotte and the Doncaster Team will be delighted to read you lovely comments. Kind regards, Team PB
5/5
GoogleWe used Kirsty Burrows from Preston Baker and she was amazing. Helped throughout the whole process and made sure everything was done correctly and quick. The whole process was finished within 6 weeks from start to finish so this was fantastic. Love our new house and we have kirsty to thank for this.
Hi Bethany, That's such a lovely review, thank you. We are so pleased to hear how happy you are. Kind regards, Team PB
5/5
GoogleGemma Duxbury has supported us through a move from one estate agency to another. She has made our house selling experience less stressful and has always been available to assist us when necessary. We have felt more secure working with Gemma through this process and would highly recommend her.
Thank you Michelle, for your kind words and for trusting Gemma during such an important transition. Switching estate agents can feel daunting, so I’m really pleased to hear that Gemma made the experience smoother and less stressful for you. She’s a fantastic agent who genuinely cares about her clients, and it’s great to see that reflected in your experience. Your recommendation means a lot to us!, The Preston Baker Team
5/5
GoogleA special thank you to the effort that Rachel Lansdell made throughout what can only be described as a long drawn out sale. After more than six months I had totally given up on the sale ever reaching …
Hi Richard. Thank you very much for taking the time to share your review. We are really pleased you had Rachel on your team to help with your sale. Kind regards, Team PB
1/5
Googlequite a negative and an expensive experience for me. very weak support and communication, 100 times regretted that I contacted them, but had no other choice since I paid the entire amount at once at the beginning of the sale. I feel cheated since I still do not understand what I paid so much money for.
Hi Volodymyr. We have tried calling you to discuss your review and concerns in more detail but were not able to get hold of you. We will try again but please also feel free to contact me directly hannah@prestonbaker.co.uk
1/5
GoogleElle was such an unprofessional and was not ready to help us at all, she doesn't care if you are a First time buyer, didn't help with anything. didn't even told us that if we our offer is accepted or not and when I called to ask she lied …
We are really sorry to see that you are unhappy with the service you received and will contact you directly to discuss your concerns with you. Kind regards, Team PB
5/5
GoogleWe are using the Oakwood office to sell our home and buy our new one. All the team here are really helpful and friendly. Elle has been especially helpful when organising viewings in and out around our schedule. I’d recommend the whole of Preston Baker to anyone not just this office.
Thanks for your great review Nick - we really enjoy working with you too. Kind regards, Team PB
5/5
GoogleFollowing great follow ups on our house hunting journey Preston Baker proposed coming to see us to discuss our current frustrations with our chosen Estate Agent and advising how they might be able to help. This led to Gemma Duxbury visiting …
Hi David, Thank you for taking the time to share your experience! We're really glad Gemma … More
5/5
GoogleKirsty was brilliant when she came to view our house, great advice in all areas of our house and the tings that could be done
Hi Andy. Thank you so much for the brilliant review. Kind regards, Team PB
5/5
GoogleExcellent customer service. Charlotte and the team at Preston and Baker did an amazing job in keeping me updated and informed throughtout the purchase of my property. The whole process went very smooth and it was a pleasure working with them all. A 5 stars from myself and would definately recommend them to family and friends.
Thank you so much for sharing your brilliant review and the 5 stars. With kind regards, Team PB
5/5
GoogleWhat can I say except for amazing , from start to finish all the team at PB has been out of this world. Special mention to Gemma & Charlotte who have been by our side every step of the way would highly recommend, and we will without doubt be using PB again on our next sale.
Thank you so much Ben for your fantastic review - we love it! We look forward to working with you again one day in the future. Kind regards, Team PB
5/5
GoogleWe have worked with many many estate agents over the years. Gemma Carter of Preston Baker is head and shoulders above any of them. She recently successfully negotiated a very complex deal that incorporated two leases to be negotiated as …
Hi Catherine, Thank you so much for your incredible feedback! We’re absolutely thrilled to … More
5/5
GoogleCharlotte Walsham has been our point of contact at Preston Baker. She has gone above and beyond in her endeavours to keep us informed and help overcome all obstacles in this difficult transaction. We are extremely grateful for all she has done and hope that the Company realise what an asset she is.
Hi Jackie. Thank you so much for your wonderful review. Charlotte will be so pleased to read your comments. With kind regards, Team PB
5/5
GoogleWe had a very positive experience selling our home with Preston Baker. They were professional and reliable throughout the whole process, in particular Elle who handled our sale. She always updated us, was honest and personable and I trusted her implicitly. I wouldn't hesitate to recommend.
Thank you so much Audrey for taking the time to share your wonderful review. Kind regards, Team PB
5/5
GoogleSold our house with Gemma Duxbury of the Oakwood branch. From her first visit to the house, photos going on Rightmove, viewings and offer accepted took less than 2 weeks. Photos looked great. Excellent communication throughout and price was more than we expected. Couldn’t recommend her and colleagues at Preston Baker more.
Hi Robert. What a wonderful review - thank you! We are delighted that we were able to help with the sale of your house. Kind regards, Team PB
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Preston Baker's Roundhay office has 260 reviews across 1 platform: 260 on Google.
Preston Baker Roundhay is rated 4.5 out of 5 across all 260 reviews, and 4.5 out of 5 on Google from 260 reviews.
Preston Baker Roundhay, 470 Roundhay Road, LS8 2HU.
