Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google“I’ve met Jaime twice for house valuations and was impressed both times. She was professional, knowledgeable, and took the time to explain everything clearly. Her friendly and approachable manner made the process easy and stress-free. Highly recommend!”
David · 27 October 2024
Agent replied · 10 November 2024
Hello David,
Thank you for your wonderful 5* review! We're thrilled to hear that Jaime provided you with such a positive experience. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFab service from all at William H Brown, Rotherham.
From start to finish they were hardworking and always easily contactable if I needed them. Will use again. Special thanks to Jesse and Rebecca x
Lisa · 16 June 2020
Agent replied · 15 June 2024
Hello Lisa,
Thank you for taking time to leave our Rotherham branch with a 5-star review, we really appreciate it!
★★★★★ 5/5
GoogleEllie from William H Brown has been absolutely amazing, nothing was too much for her and always did what she said she was going to do, would 100% recommend. Made the whole process really easy :)
Emily · 8 October 2024
Agent replied · 22 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments Emily. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad meetings with various agents. Rebecca of WH BRown was by far the most impressive, and indicated a lot of interest. Within 24 hours of me dropping the keys in to the office they had agreed a sale at over the asking price. Jesse and the team were all impressive at keeping me informed and dealing with issues. If only all professional services were as competent!
Jonathan · 17 June 2019
★★★★★ 5/5
GoogleThanks Kyle Harvey for an effortless sale of our own house that made in excess of the sale price, just a fantastic service from start to finish, well worth the sellers fees we paid, thanks again WH Browns Rotherham, South Yorkshire.
Garry · 21 July 2023
★★★★★ 5/5
GoogleJust rented a property through Willian h brown and was smooth process from start to finish at the team was amazing especially jasmine who look after us all the way thanks
Michael · 6 December 2024
Agent replied · 27 December 2024
Thank you for your 5* review Michael. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst time buyers, wouldn't hesitate to use WH Brown again - they were helpful, communicative and transparent
Shout out to Maeeb Bashir (Bash) for helping us find and set up the Mortgage! He's been a super friendly, professional and helpful guy throughout
Daniel · 16 June 2023
★★★★★ 5/5
GoogleMy experience was great. Amber Middleton was excellent with her service and was very friendly and easy to approach. Didn't get the other girls name that I dealt with but she was the same. If this is how they deal with all their customers then I would have no hesitation using them again and would highly recommend them. Big thank you for all your help.
Dale · 17 June 2019
★★★★★ 5/5
GoogleProfessional and very helpful
Geoff · 16 October 2025
Agent replied · 23 October 2025
Thank you so much for your kind words! Our team works hard to provide excellent service and we're thrilled to hear that you found us professional and helpful. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe best service from the first telephone come to the last . From the first visit by Kyles was so nice , fast, professional but mostly friendly and helpful .I would like to say thank you so much to kyles
Pangxe · 16 June 2023
★★★★★ 5/5
GoogleAmber Middleton was absolutely fantastic on our viewing yesterday, she ensured we had all the information we needed and showed us round the property in a correct mannor. She was dressed to high expectations and remained nothing but professional throughout the whole viewing.
Any agency, work or company will be lucky to have such a hard working woman on board thankyou Amber :)
Amiee · 17 June 2019
★★★★★ 5/5
GoogleHayley is a remarkable lovely caring agent she has put us at ease with the sale of our property she was so understanding and helpful at this stressful time time for us dealing with cancer and the move
Cheryl · 16 June 2023
★★★★★ 1/5
GoogleAt the start of the sale of my house everything was great good efficient service. As the sale progressed the property was serverley over priced and had to be reduced significantly, this was disappointing.
Once sale was completed after care was very poor, as I am still waiting for a refund of £240 6 weeks later, and will have to wait a further 4 weeks for it.
Very poor to say the least.
Stephen · 16 June 2020
Agent replied · 15 June 2024
Hello, we are very sorry to hear that you believe the service of our William H Brown team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@williamhbrown.co.uk and we can look into this further for you.
★★★★★ 5/5
GoogleI bought the house with the help of mortgage advisor Bash, very quickly, one month. All his advice was really helpful. Fast, competitive. Thank you for your help in buying our house. I recommend with the greatest pleasure, 100%,
Nicu & Diana
Nicusor · 16 February 2024
Agent replied · 15 June 2024
Thank you Nicusor for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service received from Isla in lettings was with me through all the lettings process would definitely recommend made everything quick and easy for me!
Sabha · 15 November 2024
Agent replied · 22 November 2024
Thank you for leaving us your superb 5* review Sabha. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently rented a house from william h brown and Mckenna has been an absolute star from the start, she couldn't have done enough and was so helpful and understanding when i was stressing! 10/10 service and Jess and McKenna are both brilliant! Thankyou very much ladies!PositiveResponsiveness, Quality, Professionalism
Alex · 16 June 2021
★★★★★ 5/5
GoogleHonestly brilliant from start to finish! Jesse has been so helpful, attentive and personal through the whole process of selling our property. We had the property on a multi agency agreement and Jesse secured us a brilliant buyer who completed within 2 weeks. Thanks again, cant wait to work with you guys again soon!
Paige · 16 June 2020
★★★★★ 5/5
GoogleHuge thank you to Kenna and Isla for helping us find our new home. They ensured everything was stress free and completely seamless so I can thank them enough. Would highly recommend!
Jessica · 16 June 2023
★★★★★ 1/5
GoogleJesse Sapey is extremely rude, aggressive and unprofessional. Her customer service "skills" are very lacking. Will not be recommending or using.
Fran · 17 June 2019
Agent replied · 15 June 2024
Hello, we are very sorry to hear that you believe the service of our William H Brown team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@williamhbrown.co.uk and we can look into this further for you.
★★★★★ 5/5
GoogleGreat service from William H Brown in Rotherham, very quick at responding to any queries I had on the phone and via email. Thank you to Isla :)
Emily · 21 July 2023
★★★★★ 5/5
GoogleThank you for all the team, they all did very well especially (Kyle) who took responsibility of our purchase and helped by responding, communication and clarification from beginning until we received the keys. I would give them five stars.
Eamar · 18 November 2023
Agent replied · 15 June 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleViewed the house I wanted and got the keys two days later, really fast turn around, Curtis was really helpful and kept in touch throughout the move. Amazing service!
Sam · 16 June 2023
★★★★★ 5/5
GoogleFantastic staff, so helpful with quick turn around especially. Highly recommend, huge thanks to Jessie and Victoria
Sarah · 16 June 2020
Agent replied · 15 June 2024
Hello Sarah,
Thank you for providing our Rotherham branch with a 5-star review! Thrilled that you would recommend us and if there is anything else we can help with in the future, then please get in touch!
★★★★★ 5/5
GoogleAbsolutely brilliant service from the moment Makenna made contact with me to view the house I am now renting - she was attentive efficient and brilliant in dealing with me all the way through to collecting my keys just a week later - thank you Makenna Plant xx
Deborah · 16 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.