William H Brown Rotherham reviews

★★★★★ 4/5

Google

Good friendly service

The · 22 September 2024

★★★★★ 5/5

Google

Mortgage advisor Bash helped us a lot in buying our house, I highly recommend him.

Diana · 16 February 2024

★★★★★ 5/5

Google

A very friendly team,,,, Jesse is very polite and extremely helpful. I would not hesitate to recommend this branch

Paul · 16 June 2022

★★★★★ 5/5

Google

As a young first time buyer trying to find a property Rotherham i contacted WH BROWN the telephone call i had initially was great and the lady was very helpful and friendly , I then went into the branch last Friday and sat with a girl called Jesse who took all my information and arranged me a viewing on a house that wasn't even listed on the market yet, She also offered me a mortgage appointment which we are booked in for, I have found other agents in Rotherham not to be as welcoming or supportive and alot of the time the houses recommended do not meet what i am looking for i have also found i get many calls which are pestering i havent experienced that with Jesse or the lady who showed us around, Buying your first house can be pretty scary so thank you.

Ashleigh · 17 June 2019

★★★★★ 5/5

Google

I just want to say a big thanks to the staff at William H Brown. Andrew, Jamie and Jaime were all fantastic with us during us purchasing our first home. Many thanks!

Thomas · 17 June 2019

★★★★★ 5/5

Google

A massive thank you to the morgate advisor Aleksandra !!! We now got our new loving home 🏡 ❤️ We was first time buyers and we didn't know where to start and what to do however Aleksandra explained all process from start to finish.. Supported us on all stages, quick response to all emails and calls over weekends and even on her days off .. Friendly and professional i will be recommending Alexandra to all my friends, colleagues and family... Thank you very much! Tanya & Max xx

Tanya · 17 June 2019

★★★★★ 1/5

Google

Buyer Beware! Last and final bids had to be in by 5.30 pm on the Friday. On the Saturday informed my bid had been successful. Hooray! Spent the weekend pulling funds together. Four days later, informed the other bidder had increased his/her ‘last and final’ bid and the owner had now gone for the increased offer!! Did I want to increase my ‘last and final’ bid? Not likely. What a joke: except I’m not laughing. Lost property and lost money disturbing long term investments.

Julie · 17 June 2019

★★★★★ 4/5

Google

W.H. Brown of Rotherham took over the management of my property, which had been problematically tenanted and handled by a different agent (I live abroad, therefore I could not carry out the management myself). My new agents supervised the renovation of the property to my full satisfaction (apart, I am afraid, from their choice of a firm of electricians who turned out to be of questionable professionality). The sale of the property was handled very efficiently by the sales staff of the agency, and I am particularly grateful to Ms Jesse Sapey, who was always there to answer questions and deal with tricky details.

Pericles · 17 June 2019

★★★★★ 5/5

Google

Me and my partner are currently in the process of buying our first house together and we have used Alexandra as our mortgage advisor. She has been nothing but helpful, pleasant and lovely in helping us with our first time buy, she has gone above and beyond for us- she’s kept in contact via email and phone updating us on everything, she even went into work on her days off to sort little bits out just so that we’d get information that we needed, sooner. All in all we’ve had a great experience with W H Brown and we’d like to thank them for their time and support. Thanks, Alana and Jacques.

Alana · 17 June 2019

★★★★★ 5/5

Google

Had great service from Kyle. Quick and professional

Jane · 25 May 2024

★★★★★ 5/5

Google

great company to deal with. keep you informed all the way. very professional and lovely staff too.

Mike · 18 November 2023

★★★★★ 5/5

Google

Amber Middleton is the most lovely person I've ever come across she is so helpful nothing is too much trouble for her I would recommend William h brown to my friends

Sharonh · 17 June 2018

★★★★★ 1/5

Google

Absolutely the most unprofessional outfit I've ever come across. No regard for people's life, no compassion or apologies for the lack of communication and poor customer service on an epic level. They lied about the chain we were in , did not attempt to communicate with the chain although they were selling 2 of the houses at this branch . They totally passed the blame on solicitors . We ended up losing our home and the chain fell apart due to no one taking ownership of the chain . The sales progressor lacked knowledge and interest, totally avoided calls and emails. We were left homeless, stressed and heartbroken . Shame on WH Brown Rotherham. 1 star is 10 too many!!

Danny · 17 June 2016

★★★★★ 1/5

Google

Please think hard before using this company, they talk the talk when they want your custom but once they have you they are unprofessional very poor at communicating and if you no longer want them they are defensive and very rude

Marie · 16 June 2020

★★★★★ 5/5

Google

This team of people have been absolutely fantastic especially Alex the financial advisor she has been amazing would recommend her to everyone been an absolute pleasure x

Teresa · 17 June 2019

★★★★★ 5/5

Google

Brilliant service. Staff really helpful and friendly and always looked for our best interests. Definately would recommend to others based on our experience. Jesse was a star.

Angela · 17 June 2019

★★★★★ 5/5

Google

Very professional and helpful, Vicky from the Rotherham was communicative right through the process, would highly recommend, a good christmas present ..the house keys

Sibbs · 16 June 2020

★★★★★ 5/5

Google

Amber is a fabulous asset to WH Brown Lettings. She is efficient, very pleasant & works hard to find you a good tenant, thank you Amber ☺️

Beccy · 17 June 2018

★★★★★ 5/5

Google

Amazing service, so welcoming and helpful. Jesse has been brilliant updating me frequently about new houses, thank you for all your help so far!

Paige · 17 June 2019

★★★★★ 1/5

Google

Honestly one of the worst company’s I have ever had the pleasure of dealing with! Incompetent staff that can’t even get the basic checks correct when advertising a property. Put me and my partner through a year of hell to be fair run a mile from these cowboys! Could go on and on but have wasted enough time on these cretinsNegativeResponsiveness, Quality, Professionalism, Value

J · 30 August 2021

★★★★★ 5/5

Google

Excellent from beginning to end - very professional - very efficient . Supportive !!! Special mention for Vicky Oliver ( Rotherham ) . Good woman 👩!! A big thank you to all . Sheila Bower .

Sheila · 16 June 2020

★★★★★ 5/5

Google

Just moved into maltby through these guys, fast at getting any situation sorted, really dealt with professionally and helped overcome any obstacle pushing back the applications, definitely worth the go to if looking to buy or rent private, awesome team, Thank you for everything guys

Peri · 16 June 2023

★★★★★ 5/5

Google

Professional and friendly helpful service. Would recommend. Thank you Karen!PositiveResponsiveness, Quality, Professionalism, Value

Alisha · 16 June 2021

★★★★★ 5/5

Google

Just recently rented a property through this agency and the lady that delt with me there called karen was so polite and helpful, kept trying for me and in the end we got it so couldn’t thank her enough along with her work college Curtis who also was professional and very helpful would recommend

Lewis · 16 June 2022