Your Move Romford reviews

★★★★★ 5/5

Google

Having had to find a house in a hurry after a disastrous move in Jan, we found Your Move. Let’s just way worlds apart from the previous letting agency. The team is hands on, proactive and literally go out of their way to make sure your moving experience is a good one. Fatih our agent has checked in on us several times to ensure we are still happy with the property. Sasha has ensured our billing is correct and sorted. We’ve been given a dedicated line should anything go wrong on the maintenance front. The team has just been phenomenal. I cannot recommend them highly enough when it comes to personal care. As tenants we want the house to feel like home and the YOUR MOVE team have certainly helped in making our new property feel like just that…. A home!!

Megan · 18 October 2022

★★★★★ 5/5

Google

Fatih and his team are absolutely brilliant. They are kind, helpful and always there if you need anything. Thank you guys ☺️

Monika · 20 July 2023

★★★★★ 5/5

Google

I would like to say big thank you for such a great service. You have managed to get my house rented out. They provide exceptional service in managing the property in and out. They conducted frequent visit on how the property is maintained. Helped us getting good tenants for the property within a short span of time. I could rely on Mr. Fatih and Mr. Jamie for any queries, issues any time of the day and they are customer friendly. We have recommended Your Move to other friends.PositiveResponsiveness, Quality, Professionalism, Value

Sathya · 20 June 2022

★★★★★ 5/5

Google

We recently sold our house through Your Move, Romford. Eugene was helpful, knowledgeable and attentive. A pleasure to deal with. Would use again and certainly recommend their services.

Chris · 22 November 2022

★★★★★ 5/5

Google

I used Your Move for letting my property and then I stayed with them when I came to sell. Communication was always excellent from Fatih and Jamie, and then Eugene when I came to sell. They are responsive to all enquiries and I felt valued as a customer. They have been helpful post sale with one or two things I have needed also. Highly recommend. Thank you!

Kelly · 20 July 2023

★★★★★ 5/5

Google

The team at Your Move was absolutely fantastic during my process of purchasing a property and would highly recommend them to anyone going forward! Eugene & Georgia, were very helpful and transparent throughout. Keeping me updated on a regular basis, keeping my mind at ease. A brilliant estate agents that can't be faulted!

Sukhjinder · 20 May 2024

★★★★★ 5/5

Google

As a first time landlord, I was concerned about how best to proceed. But these concerns were soon allayed with the fantastic support and assistance I have received from our agent, Fatih. From the start, he guided me through the process and advised me on the steps to take. Really appreciated all his efforts and professionalism with the house letting, making the whole process less stressful. Would highly recommend this agency, and its fantastic service!

Muhammad · 18 October 2022

★★★★★ 5/5

Google

Daniel was very friendly and very patient. I would recommend him 100% A really down to earth guy.

Harry · 20 July 2023

★★★★★ 1/5

Google

Arranged a viewing at Elmore Close for 2:50pm on 15th May. Arrived on time, but had to wait half hour before I was even spoken to. Then I was told I can’t view e property as the agent had no time, but he allowed a couple who arrived after me to view the property. I was categorically told strictly two people allowed due to COVID regulations, so I arranged for my kids to stay round my mums who is is not very well. However, whilst I was waiting with my wife, there was a viewing for four adults and one child altogether as one viewing, then another two adults with two children viewed the property together. So unprofessional, unorganised, no courtesy and most of all breaching COVID regulations. Will never use these cowboys. My review following on from your response. I can not breach GDPR law, I’m an individual, GDPR applies to DPOs (Data Protection Officers) and business that handle personal data on a day-to-day basis, such as an estate agent like yourselves. So before you throw the rule book at me maybe you should read up on GDPR yourself and understand who this law is there to protect, and most of all, check if you’re compliant!! If I were selling my property and my agent allowed 5 people in at one time to view my house breaching COVID regulation I would want to know for the health and safety reasons for myself, my family and any other residents it could impact. I feel inclined to send an old fashioned letter to the residents of this property explaining first hand how this estate agent is handling the sale of this property.

Sham · 18 October 2021

★★★★★ 5/5

Google

I am very pleased with the agency services and I would like especially to say a big thank you to Fatih for helping me to find the house of my dreams. Best regards wonderful people!

Laurentiu · 18 October 2020

★★★★★ 5/5

Google

Very pleased with this agency’s services. Fatih was a very helpful person and he helped me a lot, answering promptly to all my questions and guiding me with everything I needed. 1000 stars ⭐️

Daiana · 18 October 2020

★★★★★ 5/5

Google

It's my second year with them now. I am very happy with the service they provide. They do their best to have individual relationships with each one of their clients, which is really important and many other agencies can't achieve that. Recently I had a problem with the toilet - I reported it in the morning and the problem was sorted the same day, right after I finished work, which was brilliant! Fatih, which is an agent there, found me the perfect property and the biggest difference between any other agent is that he actually listened to me and managed to cope with all the details and requirements I had regarding the type of property I wanted. They are not only about getting the comission, they actually listen to you and do their best to get what you want! Keep up the good work and you guys will continue to be the best.

Demis · 18 October 2020

★★★★★ 5/5

Google

Excellent service. Fatih is honest and brilliant professional.

Panagiotis · 4 October 2023

★★★★★ 5/5

Google

Selling my property was a breeze with Eugene Koopman and Georgia Manley at Your Move. Their market expertise, clear communication, and meticulous attention to detail exceeded my expectations. I highly recommend Your Move for a top-notch and stress-free real estate experience. Thank you both for all your prompt responses and actions.

Salman · 16 January 2024

★★★★★ 5/5

Google

Jamie and the team have sold a number of properties for me and are my go to agents. Their knowledge and service are second to none and I highly recommend them.

Robin · 18 October 2020

★★★★★ 5/5

Google

Highly positive experience with Eugene and his team. He did help us to purchase our first property and support us until the end!!!Thank you very much.

Lucia · 18 October 2021

★★★★★ 5/5

Google

Excellent service from Fatih and the rest of the team at Your Move Romford. A very professional and friendly team from start to finish!

Bella · 13 February 2026

★★★★★ 5/5

Google

Jamie and team at yourmove in Romford work hard to ensure you get a good tenants and handle all the viewing and administration needed to get your property rented. Highly recommend their service.

Jav · 19 October 2019

★★★★★ 5/5

Google

Fatih should be a case study on attracting the right tenants for a landlords property. The level of professionalism and excellence he delivers in all aspects of his role is unmatched by any other letting agent professional with whom I have ever worked. Fatih takes the time to truly understand what a landlord is looking for, unlike other agents who will "throw in anything". I enthusiastically recommend YourMove, and in particular, Fatih.PositiveResponsiveness, Quality, Professionalism, Value

Kane · 20 June 2021

★★★★★ 5/5

Google

We have a small portfolio in the area. We’ve held it for quite a long time. In the past, we’ve had a couple of dud experiences with other agents, and on occasions we’ve managed its ourselves. Moving from the area last year, we had no choice. We had to find an agent, so we looked around very carefully indeed. Since trying this company out with one, we’ve been so satisfied that we now use them for the others as well. A good managing agent means the difference between a respectable profit and disaster . This company know us, are quick to respond, and understand the business, which in the present long term assault on the private rented sector, is an absolute must.

Derek · 19 October 2019

★★★★★ 5/5

Google

******highly recommended****** So friendly and helpful from the start of coming to value the house, by the time we sold our house after all the aggravation from our buyer they whole team felt like family! The viewings were constant, they worked hard to get people through the door and sold our house no problem. Highly recommend as they have now also sold my parents house! Jamie, Jacob and terry were fantastic! Thanks for all your help and advice. Your still helping me with different things now.

Natalie · 19 October 2019

★★★★★ 5/5

Google

We was dealing for the first time with Your Move Romford which is the best estate agents we have came across. We have had the pleasure of dealing with Mr. Fatih Akdag and we have received EXCELLENT service from him. At the time, he actually listened to our requirements and recommended places that were suitable for us. He is extremely professional, very helpful and goes beyond the call of duty. I would highly recommend his services.

Maria · 18 October 2020

★★★★★ 1/5

Google

At first we thought they are very serious and professionnel!, but after signing the contract, we needed some stuff to be done (that we talked about before signing anything), but here we are almsot one month and nothing has been done! And we are just like playing hide and seek!!! We wrote emails, called them many times... But all we get is WORDS without ANY ACTION. We are so disappointed! I do not recommend this agency to anyone.

Selma · 19 October 2018

★★★★★ 5/5

Google

"Service beyond par Excellence" Fatih is a very honest, reliable and trustworthy person. He deals with all my rental properties and I will strongly recommend him to everyone

Hitesh · 19 October 2018