Trusted Agent profile
★★★★★
165 reviews across 3 platforms
5 Old Mill Parade, Victoria Road, Romford RM1 2HU
Your Move's Romford office at 5 Old Mill Parade is rated 4.7 out of 5 across 165 reviews on three platforms, including 161 Google reviews rated 4.7. The 3 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
5/5
GoogleJamie, Eugene and the rest of the team have been outstanding with good updates no pressure and a professional manner. Thanks so much a pleasant experience all done and dusted!PositiveResponsiveness, Professionalism, Value
Thank you for the great words and hope you and you family enjoy your next chapter. If you, any friends or family, need anything in the future we are here to help with all your property needs.
5/5
GoogleI am using Your Move services for many years and I could highly recommend them , as they always do their best to keep customers happy and get best results.
Always happy to help, you keep buying them we will keep renting them for you, look forward to the next one.
5/5
GoogleI have had the pleasure of dealing with Mr. Fatih Akdag at Your Move and I have received EXCELLENT service from him at all times. He is extremely professional and very helpful and goes beyond the call of duty. I would highly recommend his services.
Thank you for your kind words, always great to get feedback about the team and I am sure the service will continue on any future business.
5/5
GoogleThroughout the letting process, I have been supported very well by Fatih at Your Move. His service was always professional, polite and thorough. Based on my experience of the Romford branch, I would highly recommend Your Move.PositiveResponsiveness, Quality, Professionalism
Soraya, thank you for your kind words and recommendation, hope we can work together more in the future.
5/5
GoogleThe service was great from YourMove. They were very experienced starting from sales to completion. Eugene always updated us and chased all parties for a quick completion. Thank you!
Thank you for the great feedback, we always aim to deliver the service you can rely and recommend , you know where we are should you need anything further.
5/5
GoogleAbsolutely brilliant service from start to finish. Jamie & staff at Your Move Romford sold our house, negotiated a great price & dealt with all the viewings, sales negotiations etc., we couldn’t fault them. Extremely professional & we would highly recommend them.
Thanks for the kind comments and we wish you all the best in your new Home
5/5
GoogleVery good and helpful.Jacob did a really good job,at showing people around and helping with the offer's,that people put down.We had plenty of viewings.Would use them again if we had to.Nige
Thanks for the positive feedback Nigel and glad to hear you are happy with the service.
5/5
GoogleVery helpful and friendly staff.Fatih helped us a lot with the new contract.Highly recommended
Thank you for the great feedback
5/5
FacebookThank you Jamie for all the help. I appreciate the comunication and the speed of your services. I would definitely recommend you and your company.
5/5
GoogleThanks for the great service in helping me re-tenant my property. Best of luck going forward.
Thanks for the great feedback and glad we could help you let you property. Anything you need the team are here to help.
1/5
GoogleThe worst service ever They play with you, they accepted my offer, asked me very confidential information and after refused to go ahead, left me without any explanation and wasted my time. They don't play fair
Mr Cura, we have kept you and your broker informed with the process of the offer, we could not accept the offer as we needed to get confirmation from the owner. Yourself and another buyer offered the same and the owner decided to go with the other buyer. Whilst I appreciate you may be upset, I cannot accept your comments as they are inaccurate. I hope you find a suitable property
1/5
GoogleAwful, completely ripped off. Forced onto a contract I didn't ask for and then charged extra to give them the privilege to raise my rent by £100 only 6 months after I moved in. Absolutely disgusting.
I would like to ask you to contact the office on Monday as we have no reference to whom you are and what you discrepancy is in relation to. We look forward to your call as your slanderous remarks are unjustified as I do not believe you are a client of ours
1/5
GoogleThe worst service ever They play with you, they accepted my offer, asked me very confidential information and after refused to go ahead, left me without any explanation and wasted my time. They don't play fair
Mr Cura, we have kept you and your broker informed with the process of the offer, we could not accept the offer as we needed to get confirmation from the owner. Yourself and another buyer offered the same and the owner decided to go with the other buyer. Whilst I appreciate you may be upset, I cannot accept your comments as they are inaccurate. I hope you find a suitable property
5/5
GoogleExcellent experience. So many estate agents in Romford but cannot recommend Your Move enough. In particular, Fatih Akdag. Willing to go the extra mile. Very genuine and very helpful.
Thank you the great review.
5/5
GoogleVery pleased with their service. Friendly, approachable and very professional. Gone the extra mile to solve any issues that we have come across with the house we are renting. Would recommend and definitely use again.
I am really pleased that you enjoyed the service we provided, should you need anything in the future please do not hesitate to contact us.
5/5
GoogleProfessional team ! Fatih and Jamie are the best !
Thank you for the positive feedback.
5/5
GoogleGood efficient friendly service, very quick at arranging viewings, and following up potential buyers. Continued to monitor and chase any issues raised right to day of exchange.
Many thanks for the kind words Steve and we all wish you and your family all the best in your new home. If you ever come back to havering let us know.
5/5
GoogleAs a Landlord of a few properties we use Your Move in Romford lots. They are always very helpful, offering lots of advice, highly recommend.
Many thanks for your kind words Christine and look forward to working on the expanding portfolio.
2/5
GoogleCan't provide descent house to reny
After checking the database, of over 150 offices, not only are you not a client of ours but you are not a client of your move. Fake reviews can be detrimental to business, if you were actually a client the service you described is fake (like the review), if you are actually a client feel free to call the office and discuss anything as we have a numerous staff able to help you and all emails are responded to in a timely manner. People who leave reviews should be screened as actually being a client and if they are should follow the complaints procedure in place, people who leave fake reviews should be banned for having the ability to do so! Google should actually respond to the business owners also.
5/5
GoogleRecently had a valuation through here and was really impressed with the agent's knowledge and, more importantly, honesty. Will be recommending to friends.
I am glad to hear you were impressed with the service and should you or any friends and family require any further information or help please let us know.
3/5
GoogleGood Customer Service
.
5/5
YellAn excellent company.
I have been dealing with the team at Your Move since the branch opened. The people in the office are always friendly and very effecient making working with them a pleasure. I would be more than happy to recommend them to anyone that is in need of good honest estate agent.
1/5
GoogleSo unbelievably rude and unprofessional
Thank you for your review, we would always appreciate coming to us to discuss the matter in the first instance before leaving a review. We are also Sorry you found an individual rude and unprofessional as this is not the service we provide.
5/5
GoogleI am really please with the professional service I receive .
Thank you for praise, we look forward to working with you and your expanding portfolio
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Romford office has 165 reviews across three platforms: 161 on Google, 3 on Facebook (across the whole business), 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Your Move Romford is rated 4.7 out of 5 across all 165 reviews, and 4.7 out of 5 on Google from 161 reviews, checked 9 October 2026.
Your Move Romford, 5 Old Mill Parade, Victoria Road, Romford RM1 2HU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.