5/5
GoogleMy experience with your move was great . Eugen agent was so helpful . From my experience I will recommend your move .
Agent replied · 26 December 2024
Thank you for the great feedback and look forward to working with you in the future.
Trusted Agent profile · Romford
Your Move Romford reviews
★★★★★
165 reviews across 3 platforms
5 Old Mill Parade, Victoria Road, Romford, RM1 2HU
Your Move's office in Romford, at 5 Old Mill Parade, is rated 4.7 out of 5 across 165 reviews on three platforms, including 161 Google reviews rated 4.7.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have been Your Move clients for 5 years and we have always been very satisfied and happy with the services they offered us!! It is an agency that helps you enormously and they strive to find you exactly what you are looking for!! THE BEST!!
Agent replied · 31 December 2023
Thank you for the review and the continued business. We always aim to deliver the best service possible.
5/5
GoogleYour move “wooo” they’re been incredibly helpful with my journey and helped me with any type of questions I had for them Fatih and Sheref they been so great full and helpful I had confidence to speak to them on their private number instead me calling the agency every time it’s been Fantastic and very friendly as team thanks one and again ...!! Sazz
Agent replied · 18 October 2023
Many thanks for you praise for the team and we aim to deliver this service day in and day out. We hope you stay is just as good and we are here to help with your next move.
5/5
GoogleI had the pleasure to purchase a property through Your Move Estate and I can say it was a positive experience. The team was professional, helpful and friendly.
Agent replied · 28 August 2024
Thank you for the great review, we hope you enjoy your new home, you know ow where we are if you need us in the future.
5/5
GoogleAfter having my two properties on the market with another agent for a while, I moved to Your Move Romford. I can not fault the service, as soon as they took over the properties we had immediate viewings and had agreed asking price offers for both within 2 weeks!! The service since we agreed the offers has also been second to none - I would definitely use them again without hesitation.
Agent replied · 18 October 2023
Many thanks for the kind words, so glad we could help you and should you. Red an agent in the future, we look forward to working with you
5/5
GoogleEugene and the other members of the team went beyond what we expected from an agent. As well as what we hoped for there was constant effort and communication to ensure our sale went through and our buyer was happy. I would gladly recommend Your-Move and Eugene to anyone either buying or selling.PositiveResponsiveness, Professionalism, Value
Agent replied · 19 June 2024
Thank you for the great feedback and we hope that your move went well, happy to help in the future.
5/5
GoogleThank you soo much Jacob on behalf of my mum Linda Mccarthy .. what an amazing estate agent , personal and professional as well as caring , no matter what ,you were always at the end of the phone , nothing was ever too much trouble , If i was your manager I would give you a pay rise!!PositiveResponsiveness, Quality, Professionalism
Agent replied · 19 June 2024
Thank you for the great words about Jacob, all of the team try and go that little extra mile for our clients.
5/5
GoogleMassive thank you to Eugene and originally Jacob for their work!
Agent replied · 18 October 2023
Jason thank you for the great feedback for both the guys.
5/5
GoogleLooking for an accommodation in Romford ? your move estate agents are the best, for me the best staff of the year should go to “FATIH AKDAG” his communication still 100% very devoted to his job. Was not a bad idea choosing this agent and working together with fatih 🙏. …
Agent replied · 18 October 2023
Thank you for the great feedback about Fatih and his team, they aim to ensure they provide a great service to landlords and tenants, a service that you can recommend.
1/5
GoogleWould highly recommend this company taking up a communications course as they are unable to pick up a telephone or respond to emails like a professional Estate Agent would. I hope their landlords are aware of this diabolical service and comedy of errors. Yours sincerely A neglected perspective tenant.
Agent replied · 18 October 2023
After checking the database, of over 150 offices, not only are you not a client of ours but you are not a client of your move. Fake reviews can be detrimental to business, if you were actually a client the service you described is fake (like the review), if you are actually a client feel free to call the office and discuss anything as we have a numerous staff able to help you and all emails are responded to in a timely manner. People who leave reviews should be screened as actually being a client and if they are should follow the complaints procedure in place, people who leave fake reviews should be banned for having the ability to do so! Google should actually respond to the business owners also.
1/5
FacebookI had a worst experience with your move estate agent in Romford. In the beginning of the process, we agreed to pay a fixed amount and an agent named Eugene got me signed the paper and mentioned about percentage fee and at the end of the conversation we agreed to pay flat fee for the transaction which he didn’t amend in the paper. I was assuming through out the process that I have to pay flat fee but end up paying more money accordingly to the contract which he didn’t amend. More surprising he never admitted that we agreed for flat charge fee and I asked branch manager Jamie, he didn’t even bother to listen the conversation and I felt like these people are here to snatch your money. In terms of the service, your move agents sits back and wait for you to chase for everything which I found it unprofessional with a client. I wouldn’t recommend anyone to go with them unless you get everything in writing in advance.
5/5
GoogleExcellent service from Fatih Akdag, he made the whole process seamless. He was quick to respond to messages even during his off days!
Agent replied · 19 June 2024
We aim to please, if you need anything in the future, we are always here to help.
5/5
GoogleGreat effort by Jamie and Jacob through a complicated sale due to the COVID lockdown. Thanks fellas, I'd highly recommend the company to anyone. Valued my property at a higher price than anyone else and got it ( 3 times! ) Excellent advice and perseverance, through a long winded sale during lockdown 1.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Thanks for the great feedback and glad we got you in your new home, took a bit of time but it was worth it.
5/5
GoogleVery happy with service I received from Eugene, keep getting updates on every step and answered any question I had. Highly recommend
Agent replied · 28 August 2024
Thank you for the great review. Great feedback about the team.
5/5
GoogleFinally all sort it now.Thank you Jamie .
Agent replied · 18 October 2023
Thank you for the review, albeit very unjust, as you are aware of the situation It is in the landlords hands and we have no control over the situation whatsoever We are following the procedures and laws we are bound by, which also protect you, therefore I am sure once we have resolved the matter between you and the landlord you may change your view on your review. Feel free to contact the office for a further update at any point.
5/5
GoogleThe whole process from start to finish was quick efficient and smooth. Had a new tenant within 2 weeks of appointing your move and couldn’t be happier 💪👍 …
5/5
GoogleBest service specially Fateh the manager of your move . I got fabulous experience for getting house by them .Good vibes most particularly i got a good home ☺️.Finally thanks my friends
Agent replied · 18 October 2023
Thank you for the feedback and glad you are happy with your home.
5/5
GoogleSatisfied with the results.Very helpful and very informative.
Agent replied · 12 November 2024
Thank you for the great review.
5/5
GoogleWe have used Your Move four times to rent our properties and have received excellent personal service. Our contact, Fatih, always keeps us up-to-date and informed and is quick to respond to any queries. Highly recommended!
Agent replied · 18 October 2023
Thank you for the great review it’s a pleasure working with you as clients also and look forward to this in the future.
5/5
GoogleFast, accurate and professional service. Much better than any of the big names on the market. Extremely satisfied from Fatih Akdag support during the process.
Agent replied · 18 October 2023
Thank you for the great feedback, feel free to contact us should you need assistance in the future.
5/5
GoogleNo complaints at all, Jamie & Fatih are experts in their field. I always feel that my rental is in good hands and properly managed attracting good tenants
Agent replied · 18 October 2023
Thank you for the feedback always aim to deliver the service for our clients.
5/5
GoogleI have been using Your Moves landlord service for the past 4 years and am very happy with their service. I normally speak to Fatih who is prompt, very knowledgeable and gets the job done! Definitely will continue using them for my properties and recommend them as a company.
Agent replied · 18 October 2023
Thank you for the amazing comments especially about Fatih, we look forward to continuing the relationship and service going forward
5/5
GoogleThe service I have received has been of a very high standard. Genuine and good communication and responsiveness from the beginning. Jacob in particular is very professional in helping me purchase a property and I will be sure to use their services in the future.
Agent replied · 18 October 2023
Sherif thank you for the great feedback, glad we were able to help you with your purchase. Please feel feee to contact anytime.
5/5
GoogleWonderful service given by Faith. I definitely recommend this letting agent. I have been to a few letting agents and this letting agents has been the best so far. Thank you.
Agent replied · 18 October 2023
Thank you for the great feedback always happy to hear clients are getting a great service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Your Move Romford
How many reviews does Your Move Romford have?
Your Move's Romford office has 165 reviews across three platforms: 161 on Google, 3 on Facebook (across the whole business), 1 on Yell.
What is Your Move Romford's rating?
Your Move Romford is rated 4.7 out of 5 across all 165 reviews, and 4.7 out of 5 on Google from 161 reviews.
Where is Your Move's Romford office?
Your Move Romford, 5 Old Mill Parade, Victoria Road, Romford, RM1 2HU.
