Trusted Agent profile ยท Romford

Your Move Romford reviews

4.7

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

165 reviews across 3 platforms

5 Old Mill Parade, Victoria Road, Romford, RM1 2HU

Your Move's office in Romford, at 5 Old Mill Parade, is rated 4.7 out of 5 across 165 reviews on three platforms, including 161 Google reviews rated 4.7.

Google logo

4.7 / 5

161

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

"Friendly, attentive and very helpful. Efficient service and very easy to get hold of when we needed to. Eugene and his team guided us through a difficult first purchase, we would recommend. Valentin and Maricica

Valentin ยท 10 December 2023

Agent replied ยท 31 December 2023

Thank you for the positive review. We hope you enjoy your new home.

5/5

Google

I would strongly recommend you to use Your Move Estate in Romford if you are looking to rent a dwelling. Fatih is the best agent we could bump into...friendly, competent and reliable! Thank you guys for the amazing service!

Matteo ยท 20 July 2023

Agent replied ยท 18 October 2023

Thank you for the great feedback and Fatih and the team always aim to provide a great service.

5/5

Google

Our agent Fatih was truly one of the best ones. Determined in helping us with every process of the house letting. Professional , well organized and quick to respond to any questions. He made the process quite easy to understand and less stressful. Definitely recommend this agency!

Yani ยท 18 October 2022

Agent replied ยท 18 October 2023

Thank you for the fantastic feedback, we always aim ensure that we maintain customer service, Fatih is credit to the company.

5/5

Google

My experience with 'Your Move' has been smooth from start to finish. They were professional at all times, which made it easy for me to deal with Fatih. Fatih kept me updated every step of the way and also gave me honest advice. Big Thank You to Fatih and the rest of the team.

Jenny ยท 18 October 2021

Agent replied ยท 18 October 2023

Many thanks for your review and we look forward to working with you in the future also.

5/5

Google

The team were excellent from start to finish helping with the sale of my mothers house. She had been there a long time and the team were all really caring, patient and considerate with her. They were incredibly efficient, the fee's were very fair and lower than expected, and they invaluably helped us manage a rather devious buyer through to completion. Don't think I've ever recommended an estate agent before but these guys are great.

Michael ยท 29 February 2024

Agent replied ยท 19 June 2024

Thank you for the great feedback and if you need anything in the future, you know who to call.

5/5

Google

Our agent Fatih was truly one of the best ones. Determined in helping us with every process of the house letting. Professional , well organized and quick to respond to any questions. He made the process quite easy to understand and less stressful. Definitely recommend this agency!PositiveProfessionalism

Teani ยท 20 June 2022

Agent replied ยท 19 June 2024

Thank you for the fantastic feedback, we always aim ensure that we maintain customer service, Fatih is credit to the company.

5/5

Google

All i can say, is 5 stars ๐Ÿ˜ we had a very good help from the agency/agent side! Very good communication, very professional and straight! Thank you Eugene Koopman for all of your services! โ€ฆ

Stefan ยท 20 July 2023

Agent replied ยท 18 October 2023

Thank you for the great feedback we aim to deliver.

5/5

Google

Best agents i've ever dealt with! I gave my property to them to rent out and they found me a superb tenant. They kept me informed and up to date every step of the way, and would just like to thank Jamie for all his help. Cannot thank him and his team enough and would highly recommend to any landlords

Asif ยท 19 October 2018

Agent replied ยท 18 October 2023

I would like to thank you for your comments on behalf of the team and I look forward to working with you in the future.

5/5

Google

We are very happy that we used Your Move as our agents to have our apartment. They were very helpful throughout the process and made it as smooth and stress-free for us as possible. We want to have a longstanding relationship with you and will definitely buy another property from you guys in the future. We wouldn't hesitate to recommend them to anyone looking for a property in Romford area. Special thanks goes to Sasha and Fatih. Honestly speaking, you guys are amazing. -From Rajib and Binisha

Rajishas ยท 18 September 2023

Agent replied ยท 18 October 2023

Thank you for the great feedback hope you are happy in your new home

5/5

Google

I was on one side of a residential conveyance. Your Move's agents E.K. and G.M. were bright, wise, hard-working and dedicated throughout a long conveyance which dragged for ages. E.K. struck me as expert on the market and legal and financial procedures, while G.M. was great at liaising with and dealing with queries between vendor and purchaser, and driving the transaction forwards. But I am sure both these agents are similarly good at all areas and we just glimpse different aspects at different times. The consistent and constant hard work, positive energy and good presentation of good estate agents are under-appreciated!

Karthic ยท 28 March 2025

5/5

Google

I'm just about to complete on a property that I listed on Your Move. Eugene and his team were fantastic. They understood my needs and were able to help me effectively and quickly secure a sale. I highly recommend their services.

Parish ยท 18 October 2022

Agent replied ยท 18 October 2023

Thank you for the great feedback about the team. We hope you are happy in your home and if you need anything in the future please get in contact.

5/5

Google

I had a wonderful experience with Your Move Estate Agent! From start to finish, their team was professional, attentive, and extremely helpful in finding me the perfect flat. My agent was knowledgeable about the area I was interested in and was able to show me a variety of options that fit my budget and preferences. They were also quick to respond to any questions I had and kept me updated throughout the entire process. I highly recommend Your Move Estate Agent to anyone looking for a reliable and trustworthy service to assist in their property search. Thank you, Fatih, Jamie, and the entire team for making my move stress-free and enjoyable!

Berkan ยท 20 July 2023

Agent replied ยท 18 October 2023

Thank you for you feedback. Hope to work with you again soon.

5/5

Google

I have been a tenant of Your Move for many years now and I have to say that I am extremely impressed with their level of service. The staff is always polite, friendly, and professional and they have always been quick to respond to my queries or concerns. Overall, I would highly recommend Your Move to anyone looking for a reliable and trustworthy service as a long-term tenant. They truly care about their tenants, and their professionalism and attention to detail are second to none. Thank you for providing me with such a wonderful living experience.

Sezgin ยท 20 July 2023

Agent replied ยท 18 October 2023

Thank you for the great feedback wish you all the best.

5/5

Google

Fantastic services - Eugene was amazing at each step of the way. I have to say that he was courteous and always available when I needed to speak with him. Will recommend him to everyone.

Saurabh ยท 22 March 2023

Agent replied ยท 18 October 2023

Thank you for the great feedback. We wish you all the best and you know where we are if you need us.

5/5

Google

We have recently used Your Move's Letting service to market and rent out a one-bedroom property in the Romford area. Fatih (director of the branch) has been our point of contact and has really gone above and beyond to get everything done swiftly and efficiently. There have been times where the agent has chased us to move things along, rather than the other way around, which is a refreshing change! 100% recommend without hesitation.

Portkey ยท 18 September 2023

Agent replied ยท 18 October 2023

Thank you for the positive review. Please feel free to get in contact with any future business also.

5/5

Google

Great service from Fatih! He has been very supportive and always available throughout the process from viewing to referencing checks and paperwork. Could not have done it without him. Highly recommend Fatih!!

Emilie ยท 22 March 2023

Agent replied ยท 18 October 2023

Thank you for the great feedback, Fatih and the team do aim to please. We hope you enjoy your new home.

5/5

Google

I recently worked with Your Move Estate agent for my new tenancy, and I must say, they were excellent. The service I received was top-notch, and the entire process was hassle-free. Fatih, one of the estate agent, was really great throughout the process.His personalized customer service and quick response are definitely valuable qualities in the real estate industry. The tenancy process went smoothly for me. I appreciate their professionalism and dedication. Highly recommended!

Mushfiq ยท 18 September 2023

Agent replied ยท 18 October 2023

We aim to please and glad you enjoyed the service.

5/5

Google

I had a Lovely experience with Your Move. Their team was professional, supportive, and made the whole process smooth and stress-free. Eugene, in particular, stood out, he was always quick to respond, extremely helpful, and a real pleasure to work with. He consistently went above and beyond. Highly recommend this agency to anyone seeking reliable, friendly, and professional service!

Ubair ยท 7 August 2025

4/5

Google

Fantastic services. Fatih is an excellent person who is always there to help. I believe this is one of the best estate agent with best staff and with best services in the area.

Jayant ยท 18 October 2022

Agent replied ยท 18 October 2023

Thank you for the great feedback about the manager and the team, we always aim to deliver the top service for our clients.

5/5

Google

Jamie, Eugene and their team made selling our house feel like a piece of cake! The whole process was highly organised and super efficient. What looked like a daunting task to us turned out to be stress-free, and our house was sold within 2 weeks at a very good price. We encountered some unexpected delay before exchange, but Eugene worked tirelessly on our case and offered us invaluable advice with daily updates. He kept things on track, and we're now looking forward to completion, which wouldn't have been possible without his help. We wholeheartedly recommend the Your Move Romford team for their sterling services.

Lina ยท 22 November 2022

Agent replied ยท 18 October 2023

Thank you for the great review, we are happy that you and the family are now on the way to start your new adventure, feel free to contact if you need anything in the future.

5/5

Google

Absolute pleasure to work with your move team. Especially eugene who helped me all the way through to a smooth transition in my sale .. thanks again for all your hard work.. mr prater ..

Paul ยท 13 March 2026

1/5

Google

Found the agent deceiving and cunning. Placed a offer for a property and the agent tried to force their in-house mortgage Brooker when I refused they said my offer is acceptable and asked me to do the survey without any formal confirmation of any kind this made no sense to me. Normal process is the seller accepts the offer and then solicitors gets involved....am I wrong? They tried to play buyers against each other to pump the price up that's the feeling I got..... beware of this branch. After several messages manger did not get back but finally pinned him down he also took me for a fool..... please be careful do not use this agent.

Muhammad ยท 18 October 2022

Agent replied ยท 18 October 2023

Muhammad, before leaving such review, may i point the formal process of raising a complaint, which you have not raised. After then learning about the process, as you have pointed out things that are incorrect in your review and clearly dont undertsnad the process, then feel free to leave a review after all of this.

5/5

Google

At the completion stage and overall, I am happy with the service that Eugene and Team provided at Your Move in Romford. Communication was really good from viewing the property to purchasing and going through the usual conveyance process. I did use their in-house mortgage broker, in reality I could have used any broker, but I think the service and advice received was excellent from the broker. - getting a quick decision from the lender. I think there is benefit and synergy having them both under one-roof, particularly, when there are delays in the conveyancing side and the ability to chase and push through.

Himesh ยท 18 October 2022

Agent replied ยท 18 October 2023

Thank you for the great feedback about the team and the brokers we refer. We aim to deliver in all aspects and try to make sure you have a great experience you can share with friends and family. Should you need anything in the future please let us know.

5/5

Google

As a first time buyer we were not sure how the whole buying process worked but with Your Move it was very quick and easy. Georgia, our agent, showed us the property three times even before the owner accepted the offer, answering our questions and messages even after working hours. When the case was passed to Eugene, the sales manager, we felt very supported and helped us through the whole process making it smooth, quite easy to understand and less stressful. Ashley, the broker that works for them is amazing and super quick. Thank you so much to all of you, you're a great team! Definitely will recommend this agency to anyone!

Marta ยท 18 October 2022

Agent replied ยท 18 October 2023

Thank you for the great feedback about the team, we are always here to help. We hope you enjoy your new home and if you need anything in the future please feel free to pop in.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Your Move's Google reviewsLeave Your Move a review

Questions about Your Move Romford

How many reviews does Your Move Romford have?

Your Move's Romford office has 165 reviews across three platforms: 161 on Google, 3 on Facebook (across the whole business), 1 on Yell.

What is Your Move Romford's rating?

Your Move Romford is rated 4.7 out of 5 across all 165 reviews, and 4.7 out of 5 on Google from 161 reviews.

Where is Your Move's Romford office?

Your Move Romford, 5 Old Mill Parade, Victoria Road, Romford, RM1 2HU.

The Trusted Agent

Is this your office? Claim your page.