Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAwful experience with the sale of our house. We lost our initial buyer due to a disagreement with Revilo. The communication following was appalling. Once we regretfully did relist with them, they ignored all of our preferences for viewing. We chose to go down the auction route, only to accept an offer from a friend of the sale associate. The buyer treated us awfully when agreeing a move out date with no support from Revilo. Handing over the keys was also an unnecessarily difficult transaction. Would not recommend.
Sarah · 22 November 2023
Agent replied · 28 November 2023
Hi Sarah,
Thank you for your review as these are important to us, client service is always our number one priority. However, there are several factors which you fail to mention.
The buyer did not have a disagreement with us, the issue the buyer had was that your loft conversion did not have any planning permission, so the buyer felt mislead after incurring costs on a survey and solicitor fees. We later reimbursed him for his costs when he pulled out of the purchase.
We then advised that an Auction would be a good route for your property, given the fact you wished to sell quickly, and the next buyer would encounter the same planning issues as the first; so, we quickly found and facilitated for you another buyer.
The mix up with the handover of the keys came from your partner asking us to drop the keys off at your home address at 2pm that afternoon. Only for you not to have informed your relative, who unbeknown to us, was also on their way to the office to collect them! Our staff were already on route to the property as agreed the day before. Sometimes, we can’t do right for doing wrong.
I’m sorry you felt the service wasn’t great, but the issues were not of our making.
I wish you many years of happiness in your new home,
Jemma Holden
Managing Director
★★★★★ 5/5
GoogleThis was the second time Deb and the team have helped us find a tenant. They have been professional and a pleasure doing business with as usual. I have no doubt that we’ll be going to them for their services. 10/10. 👍🏼 …
James · 8 January 2023
Agent replied · 7 June 2023
Thanks James for your lovely review, it was a pleasure, looking forward to doing business again,
Deb and the team. 😊 …
★★★★★ 5/5
GoogleJack and the team were extremely helpful throughout my sale.
I'm a nuisance and mithered the life out of them and they were always happy to help.
i would definitely use them if i ever sold in the future and would highly recommend to anyone!!
thanks again guys
Carla · 7 June 2022
Agent replied · 7 June 2023
Thanks for the kind feedback Carla, I think it’s called keeping us on our toes lol, I’m sure you weren’t a nuisance , hope to do business with you again, all the best, The Revilo Team 😊
★★★★★ 5/5
GoogleI recently sold my house via Revilo, they've been a pleasure to deal with throughout. Always keeping me informed of viewings and any feedback. Dylan was professional & very responsive to answer any queries as was any of the Revilo team I spoke with. I wouldn't hesitate to use them again.PositiveResponsiveness, Professionalism, Value
Curtis · 26 August 2021
Agent replied · 7 June 2023
Good morning Curtis,
Thank you for this review! - we all appreciate your words,
take care, we hope we can be of assistance in the future.
Best wishes,
Dylan, and the Revilo Team!
★★★★★ 5/5
GoogleAbsolutley a great service 5 stars all the way remortgage completed in about 3 weeks thanks to Oliver Collins mortgage advisor was there every step of the way and still is if ive missed anything fantastic service a pleasure to work with and thoroughly recommended.
DAVID · 10 September 2022
Agent replied · 7 June 2023
Hi Dave,
Thanks for taking the time to leave us such a nice review! I’m glad we were able to get things through so quickly for you.
Best of luck!
Oliver and the Revilo Team
★★★★★ 5/5
GoogleFabulous service from start to finish. Dylan was tremendous in ensuring we were kept informed throughout the process.
Mrs · 26 July 2024
Agent replied · 25 August 2024
Hi Mrs Mooney,
Thank you for such a great review, it has been our pleasure assisting you with the sale of your property. Wishing you all the best of luck with everything in the future!
Dylan, and the Revilo Homes team
★★★★★ 5/5
GoogleGenene and everyone at Revilo have been nothing but helpful. Genene herself has been friendly, professional and reassuring. Thanks very much.
Csrole · 15 January 2026
Agent replied · 15 April 2026
HI Carole & Lynne,
Thank you for taking the time to leave such a great review for the team!
It has been our pleasure assisting with the purchase and we wish you all the best with everything in the future!
Genene and the Revilo Homes team
★★★★★ 5/5
GoogleWow, what a team!! We both sold and bought through Revilo and they couldn’t have done more for us. Their knowledge and expertise was amazing. It wasn’t just their know how that gives them the 5* rating - their communication, openness, honesty and pure tenacity meant we got the sale through in a matter of weeks. We honestly can’t thank the team enough for all their support. Would use them again and recommend to all ♥️.
Thank you!
Abbie · 21 November 2023
Agent replied · 28 November 2023
Hi Abbie,
Thank you for such an outstanding review! - It was our pleasure helping you with the sale of your home as well as the purchase of your next!
Wishing you many happy years in your new home!
Dylan, and the Revilo Homes team!
★★★★★ 5/5
GoogleWe received excellent service from start to finish. Revilo homes and in particular Deborah, offered a personable and professional service throughout. Thank you for making it as seamless as possible.
John-Paul · 7 November 2023
Agent replied · 28 November 2023
Thanks John-Paul for your lovely review, we enjoyed getting you ready for your New Home, take care, from Deb and all at Revilo
★★★★★ 5/5
GoogleA Big Thank you to Revilo Homes especially Oliver who helped us every step on the way explaining everything with patience. Thank you very much and we will be back in 2 years time for another best offer on the market :)PositiveResponsiveness, Quality, Professionalism
Barbara · 26 August 2022
Agent replied · 7 June 2023
Thanks for your outstanding review Barbara! It’s been an absolute pleasure to assist you with your mortgage and protection and we hope to speak with you again soon! All the best to you and your family.
Oliver and The Revilo team
★★★★★ 5/5
GoogleFrom start to finish Revilo have been great. We have dealt with Jack who couldn’t of done anymore for us. Got us every answer we needed and ensured it was done quickly which is always a massive help. Would highly recommend.
Jordan · 9 December 2022
Agent replied · 7 June 2023
Hi Jordan,
Thank you for such a great review, we have enjoyed assisting you with the sale of your property, and we are glad you are happy with the services that have been provided from ourselves.
Best wishes for the future!
Revilo Homes&Mortgages.
★★★★★ 5/5
GoogleHighly recommend Revilo - I purchased a beautiful property from them and it couldn’t have been a nicer experience because of them. From the first point of contact to completion they smashed the ball out of the park. They even had the sold sign down less then 24 hours after I moved in. This is a prime example on how to run a successful estate agents. Staff professional, even when curve balls came out way. They never stopped trying. If you’re buying or selling - use Revilo xx
Karen · 26 March 2025
★★★★★ 5/5
GoogleThank you to Deb and Deanna for making the process so so easy! Responding back even after hours to ensure we had everything we needed ready for move in :)
Ayesha · 23 October 2023
Agent replied · 30 October 2023
Thanks Ayesha for your lovely review, we loved making sure you were all set for your New Home, enjoy, from Deb and all at Revilo Homes & Mortgages
★★★★★ 5/5
GoogleGood communication throughout purchasing process
Ross · 13 May 2026
Agent replied · 13 October 2026
Hi Ross
Thank you for the 5 star review, we are glad that you have been impressed with the services during your transaction.
Wishing you all the best with everything
Dylan, and the Revilo Homes team
★★★★★ 5/5
GoogleA long 6 month journey to get the keys to our first home but I can’t thank Dylan from Revilo enough. Always happy to help and was fantastic with liaising with all parties to ensure things were constantly moving! What a credit to the team! Thanks again 😊PositiveResponsiveness, Professionalism
Carmen · 25 October 2021
Agent replied · 7 June 2023
Thank you Carmen, it was my pleasure wishing you all the best in your new home, Dylan
★★★★★ 5/5
GoogleDeborah & Laura both did a great job in securing new tenants at my property in Helmshore especially in these such difficult times and they also secured nearly a 14% increase in the rental amount achieved ! Thanks to Laura also for sorting the fridge /freezer, saved time & hassle. From a happy landlord.
Roger · 7 June 2020
Agent replied · 7 June 2023
Hi Roger,
Thank you for your amazing review! - I am glad we were able to assist!
Best wishes,
Revilo Homes & Mortgages
★★★★★ 5/5
GoogleDeanna was Amazing from start to finish in the whole process. From viewing to moving in her friendly, helpful attitude made the entire experience a pleasure.
Sam · 12 December 2023
Agent replied · 2 January 2024
Hi Sam,
Thank you for such an amazing review, it has been our pleasure helping you secure your new home!
All the best for the future!
Deeanna, and the Revilo Homes team
★★★★★ 5/5
GoogleA seamless experience from start to finish! Thank you so much to Deborah and the team for helping us find our perfect home. Really appreciate the constant contact and reassurance with our application!!
Anastasia · 2 June 2023
Agent replied · 7 June 2023
Aww thanks Ana, can’t wait to hand it over, exciting 😊
★★★★★ 5/5
GoogleRevilo have been absolutely brilliant from day one. They have kept us in formed all the way, chased up when asked and shown great efficiency. Special mention to Jack who has been outstanding to deal with. In all fairness they all have. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Ady · 26 August 2021
Agent replied · 7 June 2023
Thank you Ady for such a lovely review,
Wishing you all the best
The Revilo Team :)
★★★★★ 5/5
Googleso helpful & professional, Debs is absolutely fantastic and guided us through the entire process of our first home let ! highly recommend !
Maureen · 10 January 2024
Agent replied · 9 January 2025
Thankyou for your lovely feedback, hope to speak soon
Deb
★★★★★ 5/5
GoogleWe have been dealing with Dylan throughout our purchase via Revilo Homes. He has been so helpful, polite and very quick to respond to emails and calls. We have been updated throughout and any questions/queries we had were promptly answered. I wouldn't hesitate to recommend Revilo and in particular, Dylan for any purchase or sale.
Victoria · 9 November 2024
Agent replied · 9 December 2024
Thank you for the feedback Victoria - it has been my pleasure to assist you with the purchase of your new home!
Wishing you all the best with everything in the future!
Dylan, and the Revilo Homes team
★★★★★ 5/5
GoogleFound a property to rent through Revilo Homes and the staff we're lovely and professional, special thanks to Jack who showed us the property and was helpful through the whole process, i would highly recommend Revilo to a friend.
Bethany · 10 September 2022
Agent replied · 7 June 2023
Hi Beth,
Thank you for such a great review, it was a pleasure helping you secure your rental property.
take care!
Revilo Homes&Mortgages.
★★★★★ 5/5
GoogleRevilo homes have been fantastic throughout the whole process of buying our first house. All members of staff were super helpful and professional at all times. Dylan mainly dealt with our move and we cannot thank this man enough. I don’t think I’ve ever had someone so helpful. He went above and beyond with everything. Thank you so much.
Danielle · 26 July 2024
Agent replied · 25 August 2024
Hi Danielle,
Thank you for such an amazing review! - It has been our pleasure helping you with the purchase of your first home. Wishing you the best of luck with everything for the future!
Dylan, and the Revilo Homes team
★★★★★ 5/5
GoogleRevilo Homes and Mortgages have been exceptional in their service. From putting our house on the market, through to completion, they've kept us informed and been available every step of the way.
Jack in particular has been a great support. We were regularly kept up to date through emails, and he would always be available for a chat if we had any quesions or concerns. He was a great support liasing between estate agents, solicitors, and buyers, and was the key player in getting our contracts exchanged in time for moving!
I would not hesitate recommending Revilo Homes, and Jack, to anyone putting their house on the market! Truly amazing company and a great bunch of people.
Lindsey · 9 March 2023
Agent replied · 7 June 2023
Hi Lindsey,
Thank you for your review, we highly appreicate it and we are happy that you are pleased with our services :)
Best wishes for the future!
Revilo Homes&Mortgages
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