Trusted Agent profile · Riverway
Verified
★★★★★
549 reviews across 3 platforms
9B Riverway Retail Park, KA12 8AG
Part of Donald Ross Residential - Irvine, see every office.
Donald Ross Residential's office in Riverway, at 9B Riverway Retail Park, is rated 4.7 out of 5 across 549 reviews on three platforms, including 158 Google reviews rated 4.9.
158
Reviews on Google
This office
118
Reviews on Facebook
Business-wide
273
Reviews on Trustpilot
Business-wide
Every review we hold for the Riverway office, from every platform, shown as written. First names only.
5/5
TrustpilotDonald Ross Estate Agents are very…
Donald Ross Estate Agents are very helpful and exceeded my expectations with the delivery of service provided. The property Broucher was to a very high standard which will be very useful to all new clients wishing to buy a property. I would not hesitate to pass on their details to friends wishing to buy or sell.
5/5
TrustpilotExcellent service
Excellent service when selling our house. Staff were friendly and helpful, knowledgable about local area, and process was completed very quickly. Particular thanks to Gavin. Highly recommended.
Thank you Mr & Mrs Wilson for taking the time to review our service. I will pass your thanks onto Gavin.
5/5
TrustpilotAlways used Donald Ross for renting and…
Always used Donald Ross for renting and never had any issues with their service! Fiona is amazing and made our most recent move so easy, especially during a pandemic. Couldn’t have been more helpful and made everything so straightforward when it can be a very stressful time! Thanks again, can’t wait to get our keys now 😊
5/5
FacebookJames and Maureen were amazing, sold the house in 6 days! So helpful and kept us in the loop every step of the way! Would highly recommend!
Thank you so much ☺️
5/5
FacebookJames and Maureen were amazing, sold the house in 6 days! So helpful and kept us in the loop every step of the way! Would highly recommend!
Thank you so much
5/5
FacebookDonald Ross have been brilliant from start to finish, sold the house in 1 day. James and the team have been brilliant would definitely recommend them .
Thank you for posting this!
5/5
TrustpilotReview by a buyer
We were buyers so not paying for Donald Ross’ services. I found them well organised and professional. In comparison to other agents they were the best of the bunch to deal with as a buyer. Special mention to Tracey for her friendly, professional approach and responding quickly to our questions.
5/5
Trustpilotdonald ross in particular naomi withcard
the experience of selling our home was exceptional due to the professionalism of donald ross staff, particularly naomi witchard who guided us through the entire process and as our main point of contact was always receptive and able to deal with any issues or points of clarification that we had. we would highly recommend anyone using donald ross for property transactions.
5/5
GoogleVery Very good service, extremely helpful and the people there especially Michelle was amazing and very friendly. I would definitely recommend using them for your next move.
Thank you so much for the 5 star rating and review, it is really very much appreciated.
5/5
TrustpilotHave dealt with Tracey regarding a…
Have dealt with Tracey regarding a house sale and house purchase, very professional smooth no hassle service. Tracey managed to secure best price for both the house sale and house purchase, highly recommend using Tracey for any house sale or purchase! Fantastic service and decent price too! 5 stars ⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotSupportive
Supportive, communicative knowledgable and professional service from the Team at the Irvine office. Special thanks to Maureen for her professionalism when she had to manage a difficult situation on our behalf. And to Jacqueline for her reassurance and help. Would recommend Donald Ross with confidence
5/5
GoogleWe sold our house last year with Bond and the experience was excellent. The team worked well together and knew exactly how to support us at each stage of the sale. Melvin in particular was thoroughly professional and went above and beyond to smooth over the invetable bumps along the way. Not the cheapest but definitely delivered excellent service and value for money.
Hi Andrew, Many thanks for taking the time to share your recent experience.
5/5
TrustpilotHighly recommended professional Company
Can’t thank Donald Ross and staff enough for selling my property, especially Maureen,Helen and Fraser. They kept me up dated at every stage .Donald Ross team were professional and friendly throughout the whole process.Would highly recommend Donald Ross to anyone.
5/5
FacebookThank you to Maureen and girls in office . We sold our apartment in 6 days ...fantastic service. Would not hesitate to recommend Donald Ross.
Thank you so much.
5/5
TrustpilotSold in 3 days!!
The service we received from James and the staff and Donald Ross was absolutely flawless throughout the full journey, helping us successfully sell our home after 3 days well above the asking price. We agreed a deal that suited both parties and the journey couldn’t of been any smoother. Highly recommend using James Gibson at Donald Ross if you are looking to sell your home quickly and without any hassle.
Thanks Eoin for trusting us with your amazing property,
5/5
GoogleMy second time using Bond's. I purchased a flat through them just under 2 years ago, and have just recently sold with them. I feel they have provided me with a thoroughly good service on both occasions and would recommend them to anyone looking to buy or sell a home!
Hi Mike, Thank you very much for this wonderful review and for the 5 star rating. We are delighted to hear that you would recommend us once again. Many thanks
5/5
TrustpilotWe couldn’t have been happier with the…
We couldn’t have been happier with the job that Tracey Oakley did. Her advice helped us to sell at a price that we were extremely happy with. We wouldn’t hesitate to recommend Donal Ross to anyone else.
5/5
TrustpilotExcellent Experience
My experience of Donald Ross has been absolutely excellent. The quality of their photos and brochures, the data and insights that Fraser could provide me on local market trends and the marketing strategy was very impressive. His colleagues handling the processes around both the Sale and the Purchase I was making with them through the same chain were so efficient, friendly and made the experience stress-free. It has been an absolute pleasure to deal with them. I would highly recommend, they have demonstrated very strongly how excellent the service that they provide is.
4/5
TrustpilotI found working with Donald Ross Ayr a good experience
I found working with Donald Ross Ayr to sell my property to be a straight forward process. The staff were friendly and helpful and once I accepted an offer the staff explained the next steps until completion really well. The only negative aspect was not being informed that if Donald Ross were to do the viewings there would be a £20.00 charge per viewing I think that this should be explained up front so that the seller knows all the costs before choosing an agent.
5/5
TrustpilotViewings
I found the agent Mrs Black to be very professional at her job
5/5
GoogleDR were very professional and supportive with our house sale and purchase. I would recommend DR to anyone looking to sell their home. Elle in the Irvine office was great at keeping us update at all times.
Thank you, Clare, for your wonderful review, we really appreciate it. We’re delighted to hear that you found our team professional and supportive throughout both your sale and purchase. It’s great to know Elle kept you well informed every step of the way Thank you for your recommendation, and if we can help you again in the future, we’d be more than happy to assist.
5/5
TrustpilotWe had a very pleasant experience on…
We had a very pleasant experience on the recent purchase of our forever home. The agent who showed us round, was great and made everything as simple and straight forward as possible. We cannot thank Claire enough and excited for our next chapter!
5/5
TrustpilotDonald Ross Residential Ayr
Donald Ross Residential had already sold our house and our experience in dealing with all members of the team was superb.(please see previous review selling our property) Therefore, we found buying a property being sold by Donald Ross Residential quite straightforward as all our details were on file. I found Maureen & Will very helpful when I rang to ask questions about property and we were also able to view property again once missives were concluded accompanied by Kirsty.
5/5
TrustpilotFirst move to Ayrshire
Really pleased with the informative way that Grace was able to impart her knowledge on buying a bungalow in an area we knew very little about. The transaction was very swift and we look forward to moving from Glasgow soon Thanks again
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